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4.0

Based on 127 opinions finded in 3 websites

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Nº 1602 in 3097 in Leeds

Nº 25 of 90 Pizza & Pasta in Leeds

CUSTOMERS TALK ABOUT DISHES WITH..pizzachicken

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Mark at Horsforth Pizza Hut provided amazing service and quality pizza. Will recommend everyone.

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Sheraz Shah . 2024-11-12

MORE AT Google

The Manager always has my order ready & on time for collection & appreciates my custom given that I travel from Ilkley everytime, when I could order from one of their main competitors & have it delivered from the takeaway which is a mile away, but I choose to drive to Horsforth as you cannot beat pizza Hut pizza. Top & friendly service all the time, so I hope that like my last order, if I order a portion of chicken wings, that I get another portion free, or else I will have to consider ordering local, as I dare say it, their Frank's Hot Wings are a lot nicer!

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carts110170 . 2024-11-11

MORE AT Google

Nice pizzas arrived fresh and hot. Delivered by friendly driver.

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Gurdeep Samby . 2024-11-02

MORE AT Google

Pizza Hut in Horsforth do go the extra mile in looking after their customers They always make sure our pizzas are cooked to perfection and always ready on time Thank you for your brilliant service

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Asis Patel . 2024-11-02

MORE AT Google

Super fast service / wonderful staff Friendly and great feeling when I go there they r so good I give them 100/100 really good service I recommend please every one must visit once u guys will not regret Name of quality and service Great work by the manager mr ali

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Imtaz Akhtar . 2024-10-20

MORE AT Google

Ordered a large Texan bbq today and was served by Saj, he was very friendly and delivered excellent service

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Seth Hartley . 2024-10-18

MORE AT Google

The service and food was great! Raj was great, amazing service. Love this place :) Can’t recommend more!

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Louis Dennison . 2024-10-18

MORE AT Google

Always Positive experience 5/5 star 🌟

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Ali Javaid . 2024-10-13

MORE AT Google

Totally inedible. Delivery. Restaurant did not want to know when I rang them. Cold and had gone rock hard

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Mrs Shears . 2024-10-07

MORE AT Google

Love the vegetable pizzas 🍕 gorgeous garlic powder thrown on, staff welcoming & polite 5* Thank you

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Louise . 2024-09-25

MORE AT Google

Since trying this pizza, I haven't gone back to Domino's. The price is good, and the customer service is very good. They make the pizza just the way you want it. I always customize my pizza with less tomato sauce and more cheese. They have never disappointed me.

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rajesh miryala . 2024-09-20

MORE AT Google

Superb Service from this branch, I travel out from Bramhope every week or so just to buy pizzas from here. 5*'s from me. Cheers

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Siraj Hussain (Siraj Hussain) . 2024-09-16

MORE AT Google

Wonderfull service by amazing people

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Muhammad Adnan Rafiq . 2024-09-15

MORE AT Google

Excellent food quality. The staff is well equiped with delivering hot food as soon as its cooked. You guyz are doing superb job.

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Adnan Rafique . 2024-09-15

MORE AT Google

Amazing customer experince amazing pizza highley recomend

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Will Cordingley . 2024-09-12

MORE AT Google

Great customer service from Tayyab. Very friendly and good quality food.

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Jenson Boyd . 2024-09-04

MORE AT Google

Tayyab- Great pizza and friendly staff!

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Diana Porter . 2024-09-04

MORE AT Google

Absolute superb service from this pizza hut branch. Been coming here regularly and it's always been spot on. Shout out to manager tayyab for always being friendly and helpful.

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Christopher Earle . 2024-09-03

MORE AT Google

Great, Special mention to Tayyab he made sure the service was quick and the food fresh.

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thelma . 2024-09-01

MORE AT Google

Delicious and fast food. Tayyab was great, thank you.

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Hollie Mitchell-Hewitt . 2024-09-01

MORE AT Google

Fast, friendly service and great food. Thanks a lot! Saj gave us great service!

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Gary Hewitt . 2024-09-01

MORE AT Google

Went to this pizza hut and was great value for money only ordered the any pizza for 10£ and some chicken dippers and it was delicious the man on the front was very friendly and patient with me as it took a while to order as there's so much to choose from it was delicious and piping hot and full of meats of all types was way better than dominos who only sell flat tasteless pizzas that you need sauce with just to be edible the chicken dippers was basically KFC breast strips but way tastier and hot with choice of sauces would recommend and will to all my friends and family to go here for a good tasting pizza with prompt service and quick cooking times also thank you to all the staff here will be back asap😁😁😁😁😁

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Boi Dem . 2024-08-29

MORE AT Google

I was been taken care of by Tayyab who was on reception, he helped me to choose my flavor according to my hunger. Very professional & helpful. Highly Recommeded Pizza Hut !

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Khalid Ahmad . 2024-08-25

MORE AT Google

Amazing service from raja tayyab. Food was spot on. 5* and mouthwatering. Will definitely be visiting again.

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Rabiya Hussain . 2024-08-21

MORE AT Google

Amazing service, super quick, the pizza was immaculate too can’t go wrong ! Thank you Saj. Will be recommending it to my friends and family

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insh03 . 2024-08-21

MORE AT Google

Food was terrible and cold the dough was literally inedible, it was hard like rock and the entire 3 pizzas were bland and flavourless.

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Sandip Sandhu . 2024-08-11

MORE AT Google

when I order a large pizza don't give me a normal one and cut the slices smaller to make it look like a large one

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Douglas . 2024-06-13

MORE AT Just Eat

Ordered online and picked up, was still warm and would recommend. Got a honey with pepperoni and supreme I think.

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Chef . 2024-05-22

MORE AT Google

I placed an order for delivery but due to my phone auto filling in my old address I quickly contacted the store to explain and change my delivery address. The phone was answered quickly and the guy couldn't have been nicer and was happy to help. It was easy to change my delivery address and the order came on time and the food was great. When the order was delivered to my door (I actually went outside to greet him to not startle my dog) the driver was very polite and courteous - good job all round!

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Stephen Zagozda . 2024-04-28

MORE AT Google

Great pizza, fast and friendly delivery. Pizza was hot and perfectly presented. Thank you!

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Helen Horsman . 2024-04-10

MORE AT Google

Got a collection order. On time and hot.

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Andrew Tatham . 2024-03-20

MORE AT Google

Pizza was amazing, server was very kind, the food was very quick and overall great!

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joshua lye . 2024-03-15

MORE AT Google

Not had a Pizza Huts for years. Now I remember why - truly disgusting. Flavours borrowed from the 70s.

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Oliver Ryan . 2024-02-16

MORE AT Google

Very good customer service, plus food was great!

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Liam Ewen . 2024-02-12

MORE AT Google

I ordered a delivery as a treat for my daughters birthday and when the food came it was undercooked and cold. I called the store to explain and the manager answered the phone with hello domino’s !! Very confusing!! I apologised and put the phone down. After checking the number and realising it was the correct number I called back, it was the same man who answered. I asked why he had just said it was domino’s? He said he didn’t, and what do I want? Ok…. Very confusing but I explained my delivery was undercooked and he said so what!!!! COME TO MY SHOP AND SHOW YOUR FACE!!! What!!! I said you shouldn’t speak to your customers like that because they’re unhappy with your food. I honestly had no words!! I asked if he was threatening me and he said COME TO MY SHOP!! I have never ever spoken to anyone in customer service with his attitude I’m my life. I believe this man is not the right person to be managing such a big franchise. My advice is do not order from here, I left all the food as it wasn’t cooked. I have sent email to the head office and reported to resolver. This man should not be the front man for Pizza Hut. I use the one in headingly most of the time and the staff there are absolutely fantastic, and the food is always fresh and hot.

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Sara H . 2024-02-11

MORE AT Google

Ordered at 17.22, with expected latest delivery at 18.15, received a text saying the order was delayed til 18.45. At 18.45 the app stated it had been delivered when it hadn't. Contacted the restaurant who told us they didn't have an order on their system for our address or have a record of our order number at all. After waiting an hour and a half and still no food we reordered somewhere else. The food (that apparently they had no record of) then arrived at 19.10. Order had an item missing.

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Charlotte . 2024-02-10

MORE AT Just Eat

Customer service was brill! Lovely manager and fantastic food. Highly recommend and will come back again 👍!!!

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Lee Grasby . 2024-01-26

MORE AT Google

food came extremely quick and was delicious great staff and very polite would definitely keep going again and again.

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Luke Fallows . 2024-01-26

MORE AT Google

It’s tooo oily and cheese was only for name

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Rita Atlas . 2024-01-24

MORE AT Google

Amazing food came on time, great customer service and amazing atmosphere and establishment.

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max hall . 2024-01-12

MORE AT Google

Great food came fast and superb customer service couldn’t have asked for anything more absolutely brilliant

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Gabriel Harrison . 2024-01-12

MORE AT Google

Went to total wrong address and then took 10 mins to get here food was freezing cold not acceptable when the shop not even 5/10 min away it’s just down road and not cheap

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Gillian . 2023-12-29

MORE AT Just Eat

Ordered via Uber eats. It seems that edible is the bare minimum for the standard, even reheated it since it took a while to arrive. Will not be ordering again for £19 I really expect alot better.

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dan parry . 2023-12-22

MORE AT Google

Very poor performance, ordered was over an hour late, it said it was delivered but wasn't. Called to ask why and they said give us more time. Asked for some money off the order and they refused. Will not be ordering from them again. Extremely poor, food was cold. Terrible customer service

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Gary . 2023-12-20

MORE AT Just Eat

Had no delivery and restaurant not answering my calls I want a full refund I will not use this restaurant again

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Ian . 2023-12-05

MORE AT Just Eat

Good fast service. Friendly staff nice food

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Michael Goodchild . 2023-11-16

MORE AT Google

Shift manager Tayyab dinged my car with his car door while I was sitting in my car outside of this Pizza Hut. Was obvious he'd hit my car but took no notice. I confronted him and he initially apologised and then became verbally abusive and threatening. I entered the shop to inform the manager and he said he was the manager, had no boss and didn't know his own name and then hid out the back. Another member of staff arrived who confirmed his name and position. Disgusting behaviour, you should be ashamed.

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Dean De-Viell . 2023-11-08

MORE AT Google

Now am not a person to Leave reviews but fxxk me man I got a pan pizza for collection when I Got there it was wrong base this is 3rd time so I ask The lad .mate I know what a pan pizza looks like he said sorry we try to Contact u and u didn’t pick up 😂😂so then I showed my phone and asked him to call me and he did and my phone rang then I showed him that I rang the place to check if they had pan pizza before I Ordered and it was them that not pick up so what dose he say ohh get out oh get out am not doing anything I ask for him owners number and he just laughed but the thing is we all know how hard business is these days anyway just to let everyone know make sure u speck to someone who Can actually speck English cos I had to repeat myself 17 times

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Beauty Palace . 2023-10-15

MORE AT Google

Very delicious pizza it was hot and fresh and it arrived on time

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Ben . 2023-09-30

MORE AT Just Eat

Disappointing shop, yet for my sins, I still go back. Pizza Hut have always had a spec that works for me, so I pay the premium and go there over a small pizza shop but of late, the quality is going down so much due to penny pinching. There is approximately 50% of the cheese on a large pizza that there was two years ago, yet the price continues to rise. You not have to order 'extra cheese' just to have a regular pizza!! The staff are average and you only see them for a few seconds when they come out so hard to rate and I would definitely question the validity of the vast majority of the recent reviews. It just doesnt line up with the same thing I have seen in my 15+ visits. Willing to adjust this, so if it improves, i will take this down.

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Pete Davidson . 2023-08-05

MORE AT Google

Pizza is as you'd expect from any pizza hut. Marked down for refusing to give a free dip with both pizzas.

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Rob . 2023-07-17

MORE AT Google

Food is delicious, staff is coperative. manager is good.

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Afzal Shah . 2023-06-29

MORE AT Google

Deliver on time ...taste was amazing... highly recommended!!!

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Ayyan Butt . 2023-06-28

MORE AT Google

I tried their pizza 🍕 love the taste Environment was comfortable Outstanding service So polite and kind 😊 💯 % recommend 👍♥️

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iram ramzan . 2023-06-27

MORE AT Google

Whenever i order it's management is super amazing. I m soooo happy.

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aleen raja . 2023-06-27

MORE AT Google

The Environment was amazing and the treatment of Management was fabulous as well. Will visit again and will highly recommend .

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Zain Fayyaz . 2023-06-27

MORE AT Google

Manger Mr. Raja Tayyab is very cooperative and food is very yummy.

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Azhan Jamal . 2023-06-27

MORE AT Google

The food was good. The staff behaviour was excellent.

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Saad Masood . 2023-06-27

MORE AT Google

The pizza is excellent, generous portions and great prices. The service was fast and friendly. Highly recommended!!👍

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amina fakhar . 2023-06-27

MORE AT Google

Food and service is very good .

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Mubi Kitchen . 2023-06-27

MORE AT Google

Food is good, delivery time is quite amazing and Manager and staff have excellent communication skills

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Babar Ali . 2023-06-27

MORE AT Google

I took out order. it was my good experience with pizza Hut Horsforth. staff is really good and food quality also good

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Hafeez Kazmi . 2023-06-27

MORE AT Google

Food as well as atmosphere both are Great 👍

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Sheikh Usman . 2023-06-27

MORE AT Google

Food is amazing and ambiance is also good.Over all experience is amazing

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MEEN201101002 KFUEIT . 2023-06-27

MORE AT Google

Over all experience is Excellent ❤️..Good place to vist and enjoy

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Sheikh Usman . 2023-06-27

MORE AT Google

Overall management and environment was really good & satisfied

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Muhammad Ishtiaq . 2023-06-26

MORE AT Google

Pizza was delivered earlier than expected and hot and delicious when eaten

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Paul . 2023-06-03

MORE AT Just Eat

£20 for pizza that tasted like reheated two day old pizza. I’ve use this place for many years but recently the quality is appalling.

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Darren . 2023-05-20

MORE AT Just Eat

I rang pizza hut they said 15 mins, at 13:10 it’s now 13:50 and the foods just arrived freezing cold and the wedges are undercooked.

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olivia . 2023-03-16

MORE AT Just Eat

Friendly Manager & delivery drivers. Fast, efficient delivery

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Debbie Wood . 2023-01-04

MORE AT Google

Food quality was poor. Nachos were like cardboard. The pizza was swimming in grease, the box was soaked.

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Liam . 2022-12-26

MORE AT Just Eat

The deliver was great. The pizza was hot and fresh. However - we’re renovating our house and have no food or sauces or napkins in…. So we were let down by no sauces being delivered with our chicken strips and wedges that came as part of the deal we bought. No sauces at all ! Who wants to eat plain wedges with no sauce !

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Jennifer . 2022-11-19

MORE AT Just Eat

I asked or no mushrooms the pizza was covered in mushrooms

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Natasha . 2022-08-25

MORE AT Just Eat

Terrible management. I am a regular customer ordering most weeks and doing it through the app. Ordered today and got an order confirmation but no food. Phoned them and spoke with manager after two phone calls. They told me they had not received an order from me. I gave them the order number and also checked my bank which confirmed payment had been taken. They told me there was nothing that they could do and said that I would need to contact their head office. I advised that they just needed to send the food I had ordered to which they refused. I cannot believe that as a regular customer with no previous issues I was treated like this. BUYER BEWARE

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Simon Baker . 2022-08-03

MORE AT Google

Lovely delivery bloke. Very pleasant and helpful.

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Margaret . 2022-07-29

MORE AT Just Eat

Nearly 2hrs early...unable to be eaten as the customer eating it was not home until 19.00 therefore ordered for 19.20...complaint put in and refund requested...still awaiting 2 days later through just eat..restaurant agreed it was early n just said sorry....disgusting service

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Sarah . 2022-07-16

MORE AT Just Eat

Arrived nicely early, and all food was hot. Wish the chicken strips were a tad bigger, but they were vey tasty & the hot sauce eye wateringly hot. Desserts are better than expected. Warm brownies with ice cream was the best bit.

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Mark . 2022-04-17

MORE AT Just Eat

Messed up a previous order but put it right by offering a free pizza and ice cream next time, which I've just received. It's not the problem that matters, it's how they deal with it that counts.

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Iain Denby . 2022-03-25

MORE AT Google

My order never came I expect a refund for this insolence

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Grace . 2022-02-18

MORE AT Just Eat

I have always ordered here and the service was great but tonight terrible in the middle of order i was rushed, i have other calls phone hunged up, Saj if you are still the manager sort your team so disrespectful as for me no more orders from here.

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Mary Nganga . 2022-02-12

MORE AT Google

Ordered at 1735 only just arrived! I want a refund shoo said it was down fir collection

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Tina . 2022-01-08

MORE AT Just Eat

Ordered it without mushrooms came covered in mushrooms

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Sam . 2021-12-12

MORE AT Just Eat

Shocking management. This Pizza Hut has delivered to us being less than 10 mins away for the last 2 years. But a change in delivery driver or the system meant they can no cannot deliver. Poor decisions and lost custom. Please review your systems and postcodes. Simple common sense!

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Daniel Condren . 2021-09-19

MORE AT Google

Excellent again as usual from Pizza Hut.

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Phil . 2021-09-18

MORE AT Just Eat

Never came, didn’t answer their phone

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Nkosi . 2021-06-29

MORE AT Just Eat

Didn't deliver the items I purchased, delivered to the wrong address and took my money without reimbursing me. What a waste of time and money, never buying here again.

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Ryan . 2021-06-29

MORE AT Just Eat

Really prompt delivery and v helpful when we needed to change the order after I placed it.

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Nancy Pickering . 2021-06-11

MORE AT Google

Pizza arrived perfectly cooked, order correct as well. Delivery on time too. What more could you ask for?

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Stephen Lamb . 2021-05-24

MORE AT Google

Rude customer service skills and unprofessional manager. I made a telephone order, asked the employee to repeat my order to ensure it was correct and was given a time to collect. I arrived at the shop at the agreed time, expecting to collect my order. I paid for my food and waited 5 minutes, a different employee comes to the counter and asks me to repeat my order. This employee then returns back to the kitchen and after 10 minutes the manager comes to counter and says your pizzas are here. There was no apology and no recognition of the 15 minutes that I had to wait around. The pizzas tasted nice, but I will definitely will not be eating from here again and feel that you need to bear this in mind if eating from there.

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Jerry Ward . 2021-03-24

MORE AT Google

Really great pizza and side will definitely order from here again every bit was tasty.

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JOHN . 2021-03-14

MORE AT Just Eat

That was fantastic. Best Pizza hut I ever had. Cooked to perfection. Hats off to the chef.

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Nicky . 2021-02-28

MORE AT Just Eat

dropped off on foot in the freezing cold and snow! great service and the pizzas were perfect

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Harry . 2021-01-15

MORE AT Just Eat

Asked for this to be delivered at 3.35, but it came half an hour early and I was at work , called the restaurant and they said they would get another sent out but this did not happen

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kelly . 2021-01-01

MORE AT Just Eat

The food I got from Pizza Hut was delicious and it was delivered a little earlier than had been arranged. I was well satisfied with the taste and quality of the food and I will be ordering from Pizza Hut again. Beats cooking any day.

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Phil . 2020-12-07

MORE AT Just Eat

Friendly and professional delivery. Prompt and professional. Will definitely use again. Thankyou.

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Paul . 2020-11-14

MORE AT Just Eat

We ordered 2 pizzas tonight and they were amazing, arrived very quickly and tasted delicious. Thank you

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Denise Parker . 2020-08-17

MORE AT Google

2x Pepsi Max, 1.5L Bottle Missing from order

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Elliot . 2020-06-13

MORE AT Just Eat

Fantastic and outstanding service from the staff to get food to people during the pandemic.

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Asvyn Patel . 2020-05-06

MORE AT Google

Pizza came burnt. Kids could not eat the burnt pizza

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Hawraa . 2020-03-22

MORE AT Just Eat

Nailed it. Amazing guys thanks so much.

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Helen Sturgeon . 2020-01-28

MORE AT Google

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