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2.3

Based on 217 opinions finded in 2 websites

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Nº 876 in 1011 in Barnet

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score

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Good customer service fries really tasty

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Sujal Bhoi . 2024-10-05

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10/10 Experience!!! Team are lovely, food arrived promptly and delivery drivers always a joy to chat with. Food delicious and would always recommend!

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Funmbi Latilo . 2024-09-16

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Very good pizza and good service. Thank you!

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Chantal . 2024-09-13

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Great service by Tamana and nice staff!! Very good!

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Harel Ab . 2024-09-12

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Service was fast and Tamana was very helpful!

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Rusil P . 2024-09-11

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Tamanna was helpful ans so nice

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Mohamed alhaddad . 2024-09-06

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Very good deals and good tasting

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oogla 456 . 2024-09-04

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Delicious pizza. Ordered 2 large Deep Pan Pizza , Garlic Bread and Potato Wedges for 3 people. Great service, did a survey and received a Medium Margarita Pizza for free in store. Strongly recommend.

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Susan Walter . 2024-08-27

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Popped in for the lunch time offer today… received great service with a smile from Ahsan will definitely be back!

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kay tee . 2024-08-21

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Great service thanks and tasty pizza

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Bijal Shah . 2024-08-20

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Food was delivered on time. Pizza's were hot and super delicious. The Delivery boy was very friendly.

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Nishirkumar Patel . 2024-08-12

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I went there for a take away order and was bit in a hurry and staff over there were really friendly and were prompt to understand my situation. Nishir, in specific helped me out throughout and it was a great experience being there as a customer. I would love to visit here soon.

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Ishan Patel . 2024-08-12

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The staff was very friendly and polite. Their service is excellent as the food they serve.

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Foram Patel . 2024-08-12

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It will be most delicious pizza I ever eat..😃

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Jay patel . 2024-08-12

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Food was delicious friendly staff will visit again

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Azhar Mansuri . 2024-08-11

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The staff was friendly. And food was good and fresh. Will surely come again✨

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Hifsa Zafar Iqbal . 2024-08-09

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I order supreme pizza it was delicious and hot . Staff behaviour very nice and RGM was very good and polite.

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Navdeep Dhillon . 2024-08-04

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Love the taste, pizza is very delicious. I recommend this place to my friends

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Harris Razzaq . 2024-08-04

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The environment was delightful and the staff was super friendly. Will definitely recommend coming to

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Muhammad Dawood . 2024-08-04

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I heard good things about pizza hut Mill Hill from my friends. After trying on my own i can tell that they were not wrong. The pepperoni pizza was out of this world 😋

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Dani Mal . 2024-08-04

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Food was delivered on time. Pizza's were hot and super delicious. The Delivery boy was very friendly. This is definitely my go to restaurant to order from

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Muhammad Dawood . 2024-08-04

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Best pizza always my go to pizza restaurant and hut, Mill Hill broadway. Amazing service too, served by Badal a few times and always lovely. Thank you so much!

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stelina zylfo . 2024-08-04

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I was order pizza and kitket cookie dough from pizza Hut. Cookie dough was amazing....I never had it before like that and pizza was also delicious as well .

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Mansi Vasani . 2024-07-28

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Not happy at all, delivered different pizza which we didnt order. Infact this has happened many times. Won't recommend this place at all.

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v p . 2024-07-14

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Today, I visited Pizza Hut for a takeaway order and was highly impressed. The staff were courteous and ensure a smooth and pleasant experience.The pizza was delicious, with a perfect balance of toppings and a well-crafted crust. Overall, Pizza Hut delivered exceptional service and outstanding food quality.

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Hamza Shahid . 2024-07-08

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Very good experience. Foor was very delicious. I really enjoy it. Will come again soon

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Mian Mubashar . 2024-07-07

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😡😠😡😠😡😠Hey there and I am very upset about for today my order?I was ordering a pizza every week for one pizza and take it £10 and ms salma was take it £11.80 and she was did it second time and only she charged me extra money just for Sunday and when she worked in there and she’s don’t know prices and rest of other stuff charged me £10 per pizza and I’m always did it a same order 🤬🤬🤬🤬🤬🤬🤬🤬🤬😡😡😠😠😠she’s not good worker and I am buying a pizza last 15 years ago in the shop Mill Hill broadway and she’s look like sleeping on the work and today I’m very disappointed 😡😠😡😠😡😠ask her go to sleep at home if she doesn’t do the work 😡😠😡😠😡🥵🥵🥵🤬🤬🤬🤬🤬🤬🤬my name is kausar and I’m from Mill Hill broadway and right now Pizza Hut being a sleeping worker like a ms salma 🤬😡😠😡😠

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Sara Ali . 2024-06-30

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Pizza came 15 mins late and the food was incredibly cold Called up a few times to find out where my order was, the staff really didnt give the impression that they cared in the slightest And my drink was never delivered the first time ADD: ordered again (27/06/24) as friends wanted some pizza, been "out for delivery for 35 mins now, and cold (their tracing system doesn't work and the drivers not picking up), so had to ask them to update (not worth it, its a dead end) , been told they'll be asked to come back and fresh ones made (my hopes aren't high at this point (along with it saying its arrived when it hasn't)) they cut the phone off several times after me asking whats going on, seems par for the course going off the reviews I get through (after several attempts) to who i think is the manager, who's pissed off with me for trying to call through so many times (wouldn't have to if the problems weren't there to begin with) the replacement arrives and its just as bad, until the quality improves dramatically (my hopes really aren't high at this point) they've lost another customer and Reccomend everyone else AVOID!!!!!!

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That Autistic Guy (That Autistic Guy) . 2024-06-28

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Service was great and very kind cashier which we got to know his name was Badal patel Really nice person!

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Sayna Jaberian . 2024-06-17

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The staff was very friendly and polite. Their service is excellent as the food they serve.

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Anakha Eldo . 2024-06-05

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Walked in and was welcomed with a big smile. Hifza patiently took my order as I could not decide on what to order. Hifza told me of the deals on offer for Tuesday, 2 for the price of one! Big massive tick. Also informed me of the pizza hut app. Very friendly, clean and efficient. My first time coming, it will not be my last.

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Temi Star . 2024-06-05

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I try their cookie dough and pizza it is very delicious, and delivery was also on time.

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Fenil Moradiya . 2024-05-09

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Tasty Pizza, Great Service at Pizza Hut The pizza was yum, especially the pepperoni one. The crust was crispy, toppings were fresh. Staff were super friendly, made me feel welcome. They kept checking if I needed anything and refilled my drink quick. Totally recommend Pizza Hut for yummy pizza and awesome service!

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Info.hansfashion . 2024-05-09

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Delicious pizza and friendly staff make Pizza Hut my top choice!

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Prakash Kamani . 2024-05-09

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Food was great, staff was great. I have tried so many pizza hut but this one is best

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Nihar . 2024-05-09

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The cookie dough at Pizza Hut? Oh man, it's a total game-changer! So creamy, so sweet – seriously, it's like a slice of heaven in every bite. If you're into desserts, you gotta try it

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Info.angeloutlets . 2024-05-09

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I opted for the pepperoni pizza, and it was incredibly tasty! Perfect crust, delicious toppings – definitely coming back for more

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Ronak . 2024-05-09

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Thank you guys...well done..nice pizza...

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Marco Nasi . 2024-04-22

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Despicable service and experience. Ordered pizza at 22:00, tracker was marking as delivered at 22:30 even though it didn't arrive. Called the Pizza Hut Mill Hill for an explanation and the girl on the phone mentioned they had an issue with the delivery guy. They sent the pizza at 23:45, overcooked after reheating it, cold, and soaking wet. The pizza ended in the bin as that thing wasn't even edible anymore. Tried to contact them for a refund and they refused it. Absolute disgrace of a place. Avoid at all costs.

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José Márquez Lema . 2024-03-19

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This place is a shambles. Quite simply the worst customer service ever experienced. They don’t answer their phones, the order was 1 hour late, food was obviously cold and they take no responsibility of their absolutely shocking service. The staff are totally incompetent and I would honestly suggest not to order from this Dump.

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Hiten Waghela . 2024-03-10

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Good service and friendly staff

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Metro240 . 2024-03-02

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Extremely good customer service from Ahsan. Lovely pizza aswell. Second time visiting. Again great customer service from all staff and amazing quality pizza.

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matthew stavrou . 2024-02-04

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Doesn't take cash Incorrect opening times online

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O . 2024-02-02

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Decent , do not reccomend collection as you will be greated by loads of delivery men waiting inside.

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Alfie D . 2023-11-24

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I went to the store and ordered my pepperoni pizza and potato wedges for take out! There is a small seating area that can seat max 3 people as you wait. The highlight is that the staff was so kind and caring and listened to all my doubts!

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Manasi Elise Tomy . 2023-10-20

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Been a few times, staff answering phone did not care about the order at all. Not well managed. Parking is always an issue on the high street

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Amish S . 2023-10-16

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Takeaway Pizza Hut. Used to be better quality but it has dropped in the past 6 months or so. Barely any topping on the pizzas. Very greasy

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Salar R . 2023-10-05

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Friendly staff,yummy Vegi sizzler pizza every week,definitely recommend,Thanks Rita

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Rita Patel . 2023-09-28

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Delivered cold, even though my home is less than 10 mins away. Not cut properly and ingredients didnt taste fresh

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Ahmed Adam . 2023-09-26

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Second time ordering service from this restaurant on Ubereats, this time order placed at 7:30 and food arrived at 8:56, the food was cold and driver said not he’s fault after monetarily him on Uber app, going past my address several times, will never use this service again and don’t recommend it.☹️

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TECNICLIMA CV . 2023-09-02

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Pizza was good and staff was friendly when i collected

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Max Lam . 2023-06-03

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It's a shame we didn't see the reviews before ordering our pizza as, had we done so, we wouldn't have bothered. Like many we are very disappointed. We ordered online and had to call an hour later to chase it up despite being given a 30 minute delivery time, finally arrived after another half hour. The Pepsi was warmer than the pizza, which was undercooked and rubbery, we ate very little of it. Quite the worst pizza I have ever ordered. I should like to point out that I am reluctant to give bad reviews, but this one really just had to be written.

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E. Simpson . 2023-04-17

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Had to wait 2hrs for delivery, keep calling them their phone constantly busy. My husband went to the restaurant to explain the situation and still had to wait another 30mins for the pizzas to be ready. When at last he brought the pizzas home all toppings were wrong and missed up. Very disappointed.

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Farzy Samad . 2023-04-07

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I would say it's not even 1 star service that we have received from this store. We ordered pizza online and paid for it online at around 19:45 and received a confirmation of our order with the expected delivery time of 20:15 to 20:25. We waited till 20:45 after which we started to try calling the store in order to find out what was happening with our delivery, their phone was showing to be busy. At 21:15 me and my son drove to their store where I explained the situation to their customer service attendant who said that the manager Ahsan is not there. He took our order again since my son has severe allergy to diary products and we made sure that they understood everything. We were told that they will make it as soon as possible. We waited 25 minutes and around 21:50pm nearly more than 2 hours of waiting we were given the pizzas. While we were waiting someone else had made a complaint about their food and to our shock they telephonist confirmed that they will make fresh pizzas and will send it to them, however in Urdu/Hindi he asked the pizza maker to reheat the previuosly made pizzasa and send them to the customer. We couldn't wait to get home and have our food, when we got home once again we were more disappointed to see that they had made my son's pizza completely wrong they added topping that we had never asked for. My son had to remove the unwanted topping eventually he ended up with a plain pizza from which he only consumed 2 slice. Extremely disappointed with this store

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asmet ibrahimi . 2023-04-07

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Top class service by krishan knows what hes going keep it up mate

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azadi akg . 2023-02-11

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Good old pizza service was good.

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usman ghafoor . 2023-01-23

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Horrible experience with this branch. Second time that I have ordered and it is delayed. The first time I was unable to contact the store because the phone wasn’t ringing, the second time the attendant was hanging up on me. Awful experience and I am definitely not ordering again.

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Danieli Polli . 2022-10-07

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Delivery never arrived, forced to go to branch to find out what had happened with the order, as their phone lines didn't work either. Refused refund even though the pizzas weren't delivered. Appalling customer care, avoid this branch.

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bhavesh parmar . 2022-10-04

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So me and my bf went to get a pizza yesterday, in the evening. And for me personally it was my first time eating from pizzahut. Very kind staff, and i love their salad 🥗. They are very understanding and good communication 🎀 . I also love the pizza. Hawaiian is my favourite but i totally loved the crust on both pizzas. They were done tasty 😋. Will buy again in the future. I am impressed as a first timer from the pizzas. 🍕 ~ From: Dayana

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Yareli Miku . 2022-09-25

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Gave our pizzas to someone else, we had to wait 15mins for them to be remade and go back to collect them

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Laura Lilley . 2022-09-19

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After half an hour seating to pick up my order, manager has asked me what was my order and they've realised my order hasn't been placed. So another long waiting for my order to be ready. And this was the collection not for delivery. Not happy at all

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Iman Sayadi . 2022-08-21

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Always order my pizza from this branch, I can’t say I ever had any issues, prompt service and pizza is piping hot and well made.

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Pravin Makwana . 2022-06-24

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just received pizza and two sides firstly sides are very soggy, tasted like reheated food and pizza is just warm and base was though and chewy, never had such bad pizza and starters. Pizza Hut Mill Hill fix your service.

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Veera Pratap . 2022-04-27

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Had a fab experience collecting my pizza from this branch. Ordered from here before and the pizzas always taste great. Arrived early for my collection time so they put it in early and brought it out within 15 minutes. Great service and we'll definitely be returning.

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Prasang Vora . 2022-04-27

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The delivery wasn’t want to come my address and And just hung up on me and drove in addition I also did not get a credit. Do not order anything from them do not make my mistake

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אלחנן אברהם . 2022-04-15

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Good for collection. 2 good orders in a row, will come again when need of a quick pizza hut fix.

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Reuben B . 2022-03-27

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I order pizza frequently from this branch and I'm one of the witnesses, who can say that quality is on a free fall. The order was about a pepperoni pizza, they have delivered a margherita; the cheese pizza bread thing was not properly baked just toasted; on top of this, the delivery staff went around the Moon before arrival, so the food was not hot, just a little bit warm. If you can, avoid this branch.

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La N . 2021-12-19

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Placed an online order for delivery scheduled for 20:00 PM , the delivery came in late at approximately 20:37 PM , had to call the store to check .... also the food was cold , will not use again

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fab cou . 2021-11-06

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Brilliant in all areas. The pizza was spot on and tasty. Delivery came early and pizza was hot. Fresh and appreciation to the delivery driver. Great price for food and would totally recommend this. ⭐⭐⭐⭐⭐

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Deep Chauhan . 2021-10-17

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I ordered but don't receive my items more than 2 hours and they didn't pick up the phone.

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Mohammad Chowdhury . 2021-07-11

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Had a delivery from these guys yesterday (7 July). I have already complained to head office yesterday about it. The guy who delivered pizza to my house, oh boy, I am going to call Barnet Health and Safety Inspector. Why? The delivery guy, when he came his exact words WHILST SWINGING MY FOOD IN HIS HANDS was "Can you catch because I will THROW THE FOOD TO YOU?" Yes theres a social distance going on but if you are willing to throw the food to me I am willing to bet you throw the food around in that kitchen and I bet the food has been on the floor, picked back up and put back onto the pizza, DISGUSTING

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Evelyn L . 2021-07-08

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A great place to have pizza delivered from ... if you love squashed pizza! Ordered pizza and it arrived very quickly which was great but it had been packed with another order on top so was completely squashed and torn when we opened the box. The driver didn't care and neither did the store when we contacted them to complain. Shockingly poor quality pizza

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Raj C . 2021-06-12

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This store doesn't delivery to me but post a leaflet through my door. I have to collect from the shop. Pizza is OK but short on toppings.

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Mansukh Patel . 2021-02-14

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Good pizza ...... but over half an hour late delivery, I mean over 30 min plus 45 min by default....and the pizza was just warm not hot.

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Adrian Tomin . 2021-01-17

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Excellent service from the team , will definitely be ordering again the staff were very kind and helpful also the delivery was done with extra care thank you Pizza Hut Mill Hill ...... GREAT SERVICE

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Fabian Coutinho . 2020-08-23

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Maybe they could behave more professional!

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Sayyed Amin Shamaei . 2020-07-16

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Covid: I live outside delivery zone. Instead of pick up I parked outside called them to place my order. Pizza was then dilivered into the boot of my car. Simple no fuss and hassle free. Very happy with service

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lil Gremlins . 2020-06-01

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The cheese of the pizza was stuck on top of the cardboard, and there was a string of hair in the cheese.

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nazir qaalib . 2020-05-01

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if I could do zero star I would! PIZZA WAS TERRIBLE AND COLD , not to mention the awful costumers service, we waited 45 minutes before someone take our order ! we will never ORDER AGAIN ! BEWARE!!

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MICHAEL NIGHT . 2020-04-09

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Order turned up after an hour and a half. Much work needed training staff on how to deal with customers when they call up frustrated at how long they can reasonably expect to wait for their food. Overall bad experience - not even worth 1*.

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max burchett . 2020-03-14

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Just ordered 2 large pizza on thin base and it come not what i was expecting if 1cm its thin then im wron and the peperoni pizza was so wet on the bottom so the paper box was like someone put oil on it pizza had taste of paper box sorry but it was my last order from you guys

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Tomasz Solinski . 2020-03-07

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Better than average a Pizza Hut, fast, fresh and tasty

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Khristian Rawlings . 2020-02-26

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prompt service and pizza was great

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Dennis Butler . 2019-10-09

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Cheap pizza, doesn't taste too bad though.

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Leon Brahams . 2019-09-29

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Ordered around 8pm and after 40 minutes I became slightly impatient so I called the restaurant several times and the girl on the front desk was completely useless, kept lying, and sounded like she was lazy and didn't want to know. Spoke to the manager a few times to ask where it was and he kept making up excuses on the spot i.e. the driver got lost and that the order would come in the next few minutes. On top of that they kept either putting me on hold or putting the phone down on me when asking where my food was. Waited two hours for the food and it never came so made a formal complaint to head office about this disastrous experience. Don't know how the manager or the front end girl have a job since they couldn't work customer service to save their life.

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James G . 2019-08-19

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After an hour of waiting gave up tried to cancel. Staff told me I couldn't have my money back only got my money back after driving to Mill hill to get my money back

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JOHN VONCRIPPS . 2019-05-12

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DO NOT BUY FROM HERE The delivery staff were very rude when delivered over the phone as well nearly had a fight with him!!!! Don’t even get me started with the food barely cooked forgot the drink and the salad DISGRACEFUL this place should be shut down!

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John Henly . 2019-04-03

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New referbishment, new opening offer: £1 pizza very very nice, so nice they let me but it twice

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General Wast3man . 2019-03-28

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This is a totally new store and if you wana work for them avoid at any cost . The store manager is a lier and you cant count on his words find another job as he will never fullfill your expectation

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Alfa Romeo . 2019-03-26

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This was a very friendly pizza hut. I waited for a takeaway and it was delivered to me within the 12mins promised. Quick turnaround and excellent value for money at 2 large pizzas for just under £15.

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Chirag Patel . 2019-01-22

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Not happy, I ordered my food, I had the festive deal, the food came but they forgot the drink. (Which i didnt mind) By the time the drink came we had already finished eating the pizzas, they took way too long and not even a complimentary or apologetic gesture with it, the guy just handed me the drink and rushed off. What ashame.

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Lusy Moshwe . 2018-12-14

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My go to place for my weekely cheat meal !! Great pizza and really great costumer service! Much appreciated.

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Ethan Skys . 2018-10-07

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ABSOLUTELY DISGRACEFUL, the employees have no manors whatsoever they are all youths and just rude one actually took a personal call whilst on the phone with me utter disgrace and don't even get me started on the food if I could give no stars I honestly would and the manager doesn't like to give refunds he just sends you straight to customer service and after you've put in a FORMAL complaint and they have actually requested the refund on their behalf he still rejects it 😲🤔 WHAT!? all I can say to you all is DO NOT DIAL THEIR NUMBER DO NOT EAT FROM HEAR.

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Tee Ouh . 2018-08-28

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Horrible greasy pizza 🍕 it’s terrible just don’t do it.

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David Yesil . 2018-08-21

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The pizza wasn't worth £18 won't be buying it again

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Annette Reid . 2018-08-19

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This wss the worst pizza i have ever had. No cheese on half the pizza 1 1/2 to get it dilveted to me and the dispatch sats sorry ill toss in a free cookie. Yeah thanks. Then the driver says next time u order maybe they will do something. brother clue in. There will never be a next time. I only gave 1 star to get to this review page. Its a ZERO star

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TAZ TAZ . 2018-08-12

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Missed a late night delivery after having to leave my flat at short. Called the next day and the manager was very helpful, sending my order back out at no extra cost. Fantastic service.

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Conor Maguire . 2018-07-12

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I am a regular customer [regular as in almost ordering once a week] recently their quality has gone so bad, they should be shut down! Today's pizza was not even cooked properly. There was hardly any cheese on garlic cheese bread side. The drink was not even cold. All that's fine, it's the pizza -- it's like they are giving it to you for free of charge! Best example of most horrible, uncooked pizza. I was just too hungry to return it, so I baked it in my oven to make it edible! oh! by the way, the order was also wrong! and on one pizza, instead of cheesy bites crust, they just delivered wrong base!

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David Kumar . 2018-05-23

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The staff are incompetent as we gave them the address about 6 times and they gave the driver the wrong address and made him have to call us. The delivery was over 45 minutes late.

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Mr mil . 2018-04-21

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Amazing pizzas. Great delivery time.

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Nazjah Mills . 2018-04-12

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