Based on 171 opinions finded in 2 websites
Based on 171 opinions finded in 2 websites
Opinions
Lovely service by Prashant. He understood exactly what i wanted and how I wanted it packed. Made very quickly.
anita kaur . 2024-07-31
MORE AT Google
I am very amazed by the fast service and staff (Shivani and sandeep) on the reception. Very friendly and calm. Thanks a lot. I recommend this store ☺️
Bayram Wekilow . 2024-07-20
MORE AT Google
We received great customer service from a really friendly and polite man at the counter today, wait time was the usual short length and the food itself was great. Always happy to come in to order here Thanks!
J . 2024-07-16
MORE AT Google
Amazing service, very polite staff, my pizzas were done beautiful..
Sharon Kaur . 2024-07-16
MORE AT Google
didnt even notify me order had left then driver ringing saying he was here and he wasnt, he was at another address, spent 10 minutes trying to tell him hes not at my home , eventually arrived after 2 kids soeaking to me on his phone ...stone cold pizza . . terrible...stoke Newington need to dispatch orders so people k ow where their order is
nat . 2024-07-09
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That's the worst branch I've ever seen
Ramiz Mahmoud . 2024-07-09
MORE AT Google
The workers there are really nice and friendly and I absolutely love the food I recommend
Sherise Ajiginni . 2024-07-03
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excellent service. very fast delivery. super delicious pizza. Totally the best me and my dad have eaten so far.
Kim . 2024-06-22
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Great service from the team at Pizza Hut Stoke Newington. Food was amazing and great time !
Iz Diriye . 2024-06-21
MORE AT Google
The customer is sitting under the table while waiting inside, the girl is talking on the phone, she goes to the kitchen without seeing the customers and saying hello, I really wonder what kind of hygiene is there inside, I bought pizza for the first time and I regretted it.
Plastik Hayatlar . 2024-05-19
MORE AT Google
3.5 hrs on the loo… maybe coincidence? I wish I checked the reviews before ordering… had high expectations for Pizza Hut. Listen to the other reviewers… update 8 hrs and I’m pretty sure it’s this dead pizza
Dom . 2024-05-11
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It supports Israel and service is very bad the food comes in very oily but still nice but you guys really need to take care of the amount of fat that will go in your body have this cheese pizza for four days straight you'll end up with diabetes.
Hamdi Hersi . 2024-05-02
MORE AT Google
This Hut has levelled up recently - top tier these days 🤝
harvey steers . 2024-04-06
MORE AT Google
My order never came and the restaurant wasn’t picking up the phone. Please don’t waste your time and money ordering from there.
Kapunga . 2024-03-26
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I ordered 2 pizzas that were so bad and ended up in the bin as I couldn’t even eat it. Disgusting, dry dough. Avoid go Domino’s ….:
Dominika El . 2024-03-19
MORE AT Google
Waited over 15 minutes at the desk not one person came out to take an order so left
Nick Turner . 2024-03-14
MORE AT Google
My order was over 2hrs late. I called the restaurant and they told me 20-25 minutes after I had waited an hour and still my food was not ready. I then called back and they said 5 minutes but my food didn’t arrive for and additional 1hr +. During that time I tried to call both just eat and the restaurant and could not get through to either. I’m very dissatisfied and disappointed with the service I received. To make matters worse I had an issue with my previous order she was using my credit that
Kendrah . 2024-02-16
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pizza was sparse with toppings and overcoooked, garlic bread was hard as a brick and sauces were missing.
Ahmedhaadi . 2024-02-14
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2 times paid for extra drink not received
Debbie . 2024-02-14
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no drink paid for extra drink none came
Debbie . 2024-02-13
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Delivery never arrived. After one hour Pizza Hut tracker shows delivered but this was not the case. I called the store numerous times but no answer. Very disappointing. Better off elsewhere. Avoid!
ejay cruz . 2024-02-04
MORE AT Google
Two reviews on this, both glowing reviews. Araf is ABSOLUTELY LOVELY, personable and went above and beyond. I don't order from Pizza Hut lots but want to just so I can interact with the staff again!! The lady working late at 1am was so sweet she made my night because I arrived little late at closing time on bank holiday and she had a lovely attitude and made sure I still got my order in before closing. She was super nice. The pizza was delicious, it was made in good time and the customer service from the staff is 10/10.
Natalie Blass . 2024-01-15
MORE AT Google
I requested no garlic on my pizza and it arrived with garlic.
Kelly . 2024-01-06
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The manager was welcoming and efficient at placing my order Will definitely be ordering again
Reece . 2024-01-02
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just ordered pizza, came 30 min after time. pizza was cold, service total unknown what's going on with your order. i will never order from that place again, that's for sure.
shamad hah . 2023-12-31
MORE AT Google
Faultless, fresh, nice and tasty.
Borbala . 2023-12-23
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Gave me garlics herb which I didn’t order quality of the food was Rubbish
Lakeshia . 2023-12-08
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Great, friendly service and was even given a treat! Would definitely return again :)
a b . 2023-12-03
MORE AT Google
Got there 12.15am they said they are not taking card payments cash only after 12am. Although the stores closes at 1am for collection they close card payments at 12am and did not even tknow where the closest cash machine #NotImpressed
Andrew Itoje . 2023-11-24
MORE AT Google
Excelente service they gave me a free pizza cause im their neighbour. Thank you so much KB
Carmen Bustamante . 2023-11-21
MORE AT Google
Pizza's are always great and cooked just right.
nathan campbell . 2023-11-21
MORE AT Google
My pizza was undercooked and it was so dissapointed because I ordered through Uber Eats I was having high hopes on pizza hut… Never again.
Jennifer Carrillo . 2023-11-11
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The shrikflation is staggering. 30quid for 2 what is now called a medium pizzas with dry sides, when would once have been sold as pizza for one. Shocked and defo won't be reordering any time soon.
maggie white . 2023-11-09
MORE AT Google
Pizza hut ordered small pizza dough under Cook not made right very lazy and poor quality also went into shop to pick dose not taste like pizza hut also rang them and told them dough is wrong under Cook girl on phone that day unhelpful who ever made that pizza dough needs to find new job or be retriand u then try make pizza look good but the dough is Important don't new staff in that shop or what but pizza dough thay mad that day very bad. And could make people sick.
Stephen Amewode . 2023-10-03
MORE AT Google
Didnt come... or I didnt hear it-but I think just didnt come.
Sean . 2023-08-25
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Cancelled my Uber order after 90 minutes and 3 different drivers.
TJ . 2023-07-30
MORE AT Google
Food was amazing ❤️ The driver was very rude. As soon as he saw me he started complaining how difficult was to find the place. I had impression that he was asking for tips. Not even hello or bye!
Silvia . 2023-06-23
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After Waiting 30 Minutes for delivery. My Food had arrived LukeWarm rather than hot enough to enjoy. Ontop of this I didn’t recieve an Dips For My Pizza Nor Potato Wedges meaning I had to eat both dry which definitely was not enjoyable.This is poor from Pizza Hut as how can you forget the dips when there is holes In the boxes for the Dips?
Clive . 2023-06-20
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Was very clean welcomed politely by a member of staff and took my order .. then reconfirmed it.. Pizza's took about 10 mins . Happy days
KAREN GILL . 2023-06-19
MORE AT Google
Great food great staff can't wait fir next visit
Kakuru Silver . 2023-05-26
MORE AT Google
Excellent, their service and treatment is excellent
Khadim Dieng . 2023-05-15
MORE AT Google
The pizza looked like it was tamped with
Erycka . 2023-05-02
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I just always order for delivery; delivery is fine, but chicken wine giving not good like no taste small piece and looks not fresh.....
Supreet Singh . 2023-04-05
MORE AT Google
Ordered pizza for Iftar, accidently I ordered the wrong one but Abdul sent me another one within minutes and this time the right one. It was my fault to start with Abdul did his best to help.
S Patel . 2023-03-23
MORE AT Google
Food was ordered at 6:00 didn’t arrive until 8:10. Had to call the restaurant 3 times to find out what was going on with the food and received food stone cold.
Michael . 2023-03-15
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Great service and would buy from here again.
Yusuf Besen . 2023-02-01
MORE AT Google
Horrible customer service. Very rude, inpatient and unhelpful.
Nana Amoateng . 2023-01-27
MORE AT Google
I ordered a pizza and came with cheese only in the middle of the pizza and with huge hugeeee edge, disappointing!
Daniella Zaccaron . 2022-10-14
MORE AT Google
They refuse to answer thier phone when your delivery goes missing
Taylor Paxson . 2022-10-11
MORE AT Google
I went in to collect a couple times, counter sticky with bits of hair stuck to it. Damp floors and walls, I could smell the unhygienic air from the moment I walked in. Malik was extremely unprofessional, terrible customer service from all employees. I’m certain they were Managers which makes it that much worse. Now the pizza, I don’t know if they overcooked it or undercooked it but it was disgusting, it wasn’t cut properly it was greasy and the Jalapeño’s didn’t taste right and I saw him adding them after the pizza came out of the oven (only for him to put it back in hence the crust being burnt). There were toppings on there which I didn’t ask for and the crust had some type of seasoning powder (garlic maybe) which I didn’t ask for. I asked for a diet Pepsi with my order, paid and then was told that it is out of stock, I told him I was diabetic and he then had the cheek to ask me if I want a normal Pepsi??? Overall terrible experience would not recommend.
Rojhat . 2022-08-05
MORE AT Google
wrong items and they arrived cold :/
Oliver Hickey / Lively Lummox Productions . 2022-05-16
MORE AT Google
Don’t even bother calling those guys on the phone. It will save you some time.
Pastoral Rezowiecki . 2022-05-01
MORE AT Google
You’re better off starving than eating from this place. Former employee, and have seen a lot behind the scenes. Not worth your money at all. Avoid at all costs
Jay . 2022-04-23
MORE AT Google
Very good service my pizza was delivered hot by taj.
Morgan Khy . 2022-04-19
MORE AT Google
This is my favourite pizza hut location. food is always very fast to arrive food is fresh. excellent customer service and awesome delivery drivers from Ahmed
Chung van Dang . 2022-04-06
MORE AT Google
I ordered a bbq base I got sent tomato base, which I didn’t really like.
Jetou . 2022-03-23
MORE AT Just Eat
I order bbq pizza that was wrong the food was cold and I noticed that my pizza wasn’t Sealed and I was missing 1 of my sauce I paid for the pizza trying to brake a slice it’s just ripping up because it wasn’t cut properly at the restaurant
Paula . 2022-03-23
MORE AT Just Eat
Ordered 2 pizzas for new years eve as a treat. Gave room for a one hour wait as I assumed it would be busy but the pizzas never came. Noone answered the phone for at least days. I had paid for this with my card so no way to instantly get my money back. I ended up spending money on food again elsewhere otherwise I would've been left starving. Once I got through to the store I spoke to the useless manager who did nothing to help accept give me a number to customer service which was now invalid. Customer services were useless and had the cheek to give me a 10% off discount code as compensation, as if I'd want to spend my money with them again. Well.... Fast forward a month or two I did end up spending money with them again. This time I went into store where everything looked so unhygienic and a very strange attitude with staff which then suspiciously changed to very nice before leaving. Ordered 2 pizzas again. Pizza was actually very well done this time and looked great. Only issue was having a raging stomach ache the next day. Think I'm done with this branch. Another pizza hut on the blacklist
squills . 2022-03-22
MORE AT Google
If you order do so through Deliveroo or Ubereats. Pizza is great but this stores delivery has gone down hill. I used the Pizza Hut app (never again) the driver couldn’t find my address and called me screaming down the phone frustrated and left . I didn’t feel comfortable with him coming to my flat so I called to see if they could get someone else to deliver but none of their drivers were available and I wasn’t paying twice so I ended up going there but it was inconvenient with having to get my children ready
N D . 2022-02-08
MORE AT Google
Very poor experience from ordering to the actual pizza, if the pizza was remotely good then I'd probably not leave a review. The guy taking my order had very poor communication skills and it took 5 minutes to order 3 pizzas. Finally when the order was ready after 25 minutes waiting for collection, once I took it home the slices weren't cut, the base was overcooked and tough, the toppings were burnt and had a bitter taste. Usually this same order from another branch is obliterated in no time but these pizzas are hanging around like a bad smell. Called the branch and the manager was meant to call back in 5 minutes, waited 30mins I called back and now he's left. I should have looked at these reviews as there's clearly a pattern and there's no effort in changing things. Strange that pizza hut would get the basics so wrong.
Akik Noor . 2022-01-30
MORE AT Google
Didn't answer call. When I turned up at the hut to order card machine wasn't work, they said its my fault my card I declined although it said void on the receipt. I had to go walk in the cold to go get cash out. Plus they give you a leaflet with a price then add a pound extra after saying there machine says its a pound extra. Really slow service. Worst pizza hut. Very disappointed.
Shamila Samira . 2022-01-20
MORE AT Google
Everything is always cold after I order it. I'm not even far from the place. Are y'all just sending them out cold?
Jethro . 2021-12-18
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If you don’t have the white chocolate one can you please say next time because I don’t eat normal chocolate and I keep getting this when I order white
Yanah . 2021-11-24
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Not quite sure why the staff are incapable of answering a phone, especially when it had been constantly ringing for the passed 10 minutes as we repeatedly ring the store trying to correct a mistake we made in our Uber Eats order. Should get shut down.
Sherielea Aboobaker . 2021-11-08
MORE AT Google
Terrible experience, just order 2 large and 2 sides of chicken wings b&q and got chicken nuggets, impossible to eat it bcz of some much chilli. Disappointed and do not recommend to nobody.7
Patyla . 2021-11-06
MORE AT Google
Good food but given Pepsi Max instead of Pepsi Max Cherry. Told store was out of stock but should remove the option from website.
Veronica . 2021-11-03
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Good pizza horrible service from the lady working almost felt I was about to get beaten up for asking the price of my order. (7:10 pm 25/09/2021)
Ijamu Thomas . 2021-09-25
MORE AT Google
Awful experience. They cannot get order right in this place. I had to go back three times to correct my order.
Monsur Malik . 2021-09-22
MORE AT Google
I took an hour before the pizza got delivered and I live like 7 mins drive away 😐
Obitayo Funmilola . 2021-09-16
MORE AT Google
I don't mind waiting, but it's the staff not answering the phone that's annoying.I just want to let my hungry child when he's dinner is coming !
Sandy O'Meally . 2021-09-10
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Delivered wrong item. Driver refused to follow instructions on how to find correct flat
Andy . 2021-06-14
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Asked for a pizza and got a box of grease instead good thing I have my own pizza cutter as they never cut it Jesus who employs these cooks
Peter . 2021-06-05
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I got the complete wrong order. I received two pizzas, garlic bread and some ball things. No drink. The delivery driver said this is what the restaurant gave him and I felt like I had to take the order as there was no offer to return it or get my actual order. I would never have ordered any of the pizzas received as I don’t like them. Really disappointed!
Danielle . 2021-05-30
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Order missing items, pay attention.
Denes . 2021-05-18
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Wrong pizza turned up, wrong dips. All cold.
Joseph . 2021-05-04
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I didn't get any food delivered, but the money was taken.
ESHRAK . 2021-04-29
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I just went to this pizza hut Stoke Newington branch and no body in the counter I had to press the bell and shout "Hello" many time for a lady to come Out with headphones in her ears and telling me not to shout with an attitude, as if I was the rude one. I had to leave caz after this I don't want the kind of pizza am going to get. What a customer service! It used to be good place... I guess not anymore.
Solomon Beshah . 2021-04-18
MORE AT Google
Pizza is good but no siting area and inside is very small
Orhan Turkoglu . 2021-01-06
MORE AT Google
Pizza took long to be delivered. Pizza was soggy and the presentation of the toppings was just bad. Will not be ordering from here again. Terrible.
MyCar From 87 . 2020-12-22
MORE AT Google
Excellent customer service Highly recommend
Ewelina Gofron . 2020-11-15
MORE AT Google
Got sent 2 vegan cookie dough and 1 chocolate chip when I ordered 3 chocolate chip cookie doughs
shan . 2020-11-13
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The manager who was serving me on this day is very rude. He was already arguing with the previous client.
makda . 2020-10-31
MORE AT Google
Nearly 2 hours since I’ve ordered and still no food. They’ve stopped answering my calls too.
Jack Stevens . 2020-10-20
MORE AT Google
Rude staff on the phone, put me on hold and forgot about me. Barely any cheese in the stuffed crust, no taste to the dough and forgot my extra paid for dip.
ciani . 2020-10-17
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Everytime I order from this pizza hut, I don't get disappointed as thier pizzas are fresh and really tasty. I got a really good service from Farrah so thank you that.prompt delivery too
Yve . 2020-10-16
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I haven't received my order....
Sarah . 2020-10-16
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The Person who took my order was very polite & very warm & friendly,that's just my opinion & I rarely make comments but I felt welcome.
Emmanuel Olushola Agbaje . 2020-10-15
MORE AT Google
delivery driver was exceptionally helpful and kind will defo order again
Michelle . 2020-10-09
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Ordered with deliveroo, I live 200m away. Delivery time got pushed back more than 3 times, waited over an hour. What a joke
Julia G. . 2020-10-02
MORE AT Google
Normally only order dessert from here. I find their cookie dough is better than any other dessert place especially in the takeaway arena. Recently received really great customer service (from a lady) when i received a less than perfect cookie dough.
Sumi Ali . 2020-09-29
MORE AT Google
Stop forgetting items! Always forgetting the ice cream! How hard is it to double check!
Mehmet . 2020-09-29
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Who picked up my order because I am not at home I ordered food for my kids
Joe . 2020-09-25
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Very friendly professional delivery driver. Excellent quality food. Thank you
Mehmet . 2020-09-17
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pizza where flat dry and tasteless, jalapeños where dry n thrown on disappointed
jeni . 2020-09-16
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Absolutely shocking!! I’ve been getting pizzas from this place for years and suddenly they can’t find my address 🤪
Erick . 2020-09-12
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Tasty fresh food kind and professional delivery driver Thank you
Pauline . 2020-09-06
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Atendimento super rápido ... E uma atendente muito atenciosa!
Thiago Rodrigues . 2020-09-05
MORE AT Google
Fresh pizza always hot and on time.
Theunstoppable . 2020-08-27
MORE AT Google
Terri is the star , I called today and the issue was sorted out in a plesant manner. Pork which we dont eat was on the pizza which was ordered by my boyfriends mother on arrival the pizza couldnt eat. Terri said she will look after another one for him free of charge. This was a big surprise as i just called to find out if the ham was Halal but it was confirmed it was pork. Thank you very much Terri and all at Pizza Hut StokeNewington. Our family has been coming there for 25+years its the best Pizza Hut in London.
P P . 2020-08-03
MORE AT Google
Was late. Cold food. Offered ice cream. Nothing. No help from pizza hut or just eat.
Bob . 2020-07-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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556 Opinions
Staying... but enough for one night
pizzacheese