Based on 145 opinions finded in 2 websites
Based on 145 opinions finded in 2 websites
Nº 411 in 672 in Rotherham
Opinions
Fantastic food and great staff, couldn't do enough for myself and friends.
Jessy xx . 2024-11-08
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If 0 was a choice I would give them that!! Staff there is racist especially the ladies working there. They only welcome white people with a smile absolutely disgusting behaviour most racist people I've ever seen! It's like only white people are allowed to go in there no other ethnicity. They are not wearing name badges and also the manager is not wearing it.
Sami Hussain . 2024-10-29
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Fantastic food an staff ,definitely be back
Sandra Grinsill . 2024-10-16
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Food never arrived Had a phone call 1 hour after the order saying they run out of food ! No refund as yet
chris frost . 2024-10-05
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Disgusting staff, awful attitude and so unhelpful.
Charlotte Gallagher . 2024-10-05
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Very polite and helpful, top service.
CR CR . 2024-09-28
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Wonderful service and the food is absolutely amazing!
Deepshikha Srivastava . 2024-09-28
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Loved the pizzas and the staff are very friendly! Thankyou for the service!
sam Crane . 2024-09-27
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Lovely staff, specially Katie, Ryan and Jordan. Can not go wrong with the 10 pound pizza and very clean shop. Highly recommend 👌
Lucy Wilkes . 2024-09-25
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Absolutely brilliant staff, very kind and helpful. Great menu range too!
Ryan Antcliffe . 2024-09-18
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Always great service at this Pizza Hut. Never had any issues. Katie and Team are great.
Andrew Fuller . 2024-09-12
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Enjoyed our meal and arrived very fast
lucky kaler . 2024-09-12
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Great food and staff were friendly and welcomed my son
Mihai Stoica . 2024-09-12
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First time ordering. Will use again. Very pleasant team on Friday evening. Mike was the manager on duty xx
Michelle Struggles . 2024-09-06
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Brilliant , friendly staff , recommend 👍🏻
Martin Carroll . 2024-09-06
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Quick friendly service, made a collection and it was ready on time and as expected
Jordan Antcliffe . 2024-09-06
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This place has improved massively in the past few months. Never an issue. The new dough is great. My go to pizza place at the minute
mickey lines . 2024-09-05
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The behavior of guy name is Jordan is very rude and unprofessional give disrespect to customers n one other lady is with Jordan also rude give disrespect to customers I never go back there in my life because of this two person n also manager
Sohail mumtaz Sohail mumtaz . 2024-07-21
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We were missing some items. 1 x cheesy garlic bread - 4x 7up and 4x pepsi. They are on the order but not on the reciept.
Spencer . 2024-07-19
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The new dough is tasteless and dry. The pizza itself was very bland, it had no salt. Very disappointed.
Jamie Snow . 2024-07-16
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Ordered food today 6th july 2024, 40+ minutes past estimated delivery time and no sign of our food and the store arent answering our calls? What on earth is going on.
donni rian . 2024-07-06
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New yorker pizza was lovely not a huge fan of the new dough recipe for our other pizzas.
nichola brown . 2024-05-31
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Can’t knock the quality of the food but we waited over an hour from the original delivery time! Disappointing
Millie . 2024-05-06
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Very Fresh Pizza, Friendly Team, Thanks
Ping Chan (陳平) . 2024-03-23
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Bottom of pizza is always too greasy. Not like normal Pizza Hut.
Rahial Tanwir . 2024-03-21
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Do not ever order from this place, I ordered something online at 6.30 at 8.30 still nothing, phoned the shop 26 times and no reply then they turned it off! Emailed pizza hut who took ages to reply with the manager of this store says you have had your delivery so you can have a £14 refund of the £27 I paid, Pizza Hut you are thief's and liar's, I will never ever use your delivery service or your restaurants ever again.
Shane Robinson . 2024-03-21
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Rally rude and unprofessional staff shouting at people's specially 2 new womans don't even wear thier name badges so I can mention here ask them to give me thier name but except of giving me thier name white racist lady shout that get out of from the shop it wasn't her dad shop that she can talk to me like that am going this pizza shop for past three years never happen like this both ladies disrespect me infront of 8 peopls never going there again hopefully somone will take notice of that this incident happen on 16 March at 7.45 pm
Aly Mumtaz . 2024-03-16
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Very disappointing service. Tried phoning three times to have an update on my order and no one answered the phone. Garlic bread was stone cold and over cooked and the pizza was on the brink of going cold.
Peyton . 2024-03-05
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the order didn't even turn up and it got push back 6 times I work with deliverys as well so terrible service
Bradley . 2024-01-26
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Pizzas arrived a little bit sooner than website advised, but that suited us as we put ASAP and they were piping hot.
Karen . 2023-12-12
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Ordered a margarita, was given a pepperoni, it was for a vegetarian! rang the shop, they confirmed it was their fault, asked to drive all the way back with the wrong pizza to get the correct one, but don’t worry they were willing to give us an ice cream for the inconvenience. Awful service, and useless staff.
Scottmitchellb . 2023-12-10
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Ordered a pizza and mentioned that there was a Fish allergy (explained we know that they don’t directly serve fish, but incase any ingredients contained fish, they needed to know we have a severe allergy). The woman then looked at us very confused and said she didn’t understand what we meant, so when I then repeated, we have a fish allergy, we’re allergic to fish, it was met with her saying she didn’t know what that meant… Not really an acceptable answer in a food industry to not understand what an allergy is.
Kat Aldridge . 2023-12-08
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Have me a pizza with garlic on when I asked them to not put it on then expected me to drive there to replace it was also 40 minutes late
Luke . 2023-11-02
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Ordered pizza which arrived cold, rang the shop to complain, only to get told by very rude man that it’s impossible that it came cold… very rude man, horrible customer service, disgusting food! Never again!
Pavol Bogdan . 2023-09-11
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Both enjoyed our meal, pizza wedges and garlic bread plus a bottle of cherry Pepsi which was lovely.
nicola . 2023-08-27
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Lovely, polite guy , offered better cheaper deal , put extra cheese as asked !! Absolutely delicious 🤤 Very clean place 💯 👏
Katjusha Forever . 2023-08-04
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Ordered in store and ate in small seating area, very friendly and helpful staff at the parkgate rotherham store, delicious pizza ! Would recommend to collect.
Chelsea Maxwell . 2023-04-27
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The gluten-free pizzas are extortionate for what you get.
Habeeb Afzal . 2023-04-11
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Dont bother ordering from here. Rude staff and rubbish food
Shahnaz Rashid . 2023-03-23
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Come here to this place quite regular , ordering same stuff , every time its different price , but today 18£ for medium pizza and small drink , you having a laugh?? .. Stick the dough you know where...
tomtom legendary . 2023-01-21
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long delivery time over an hour, wrong items turned up. after over an hour and half trying to get someone to deal with wrong order and not getting nothing, I've had to take the problem higher then there takeaway.
Daniel Mottram . 2023-01-02
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Greasy very poor pizza Pizza Hut has gone down hill will not order again
KIRK wilson . 2022-11-18
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Food was lovely, you can never go wrong with a garlic tear and share. Done quickly, and the staff members are very friendly.
Robert Chiru . 2022-11-10
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Brilliant pizza, know what you are getting and great toppings. Cracking deals to if you download the app
Richard Maiden . 2022-10-26
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Brilliant service by Tom at parkgate store! Will definitely Recommend!
Alex Johnson . 2022-09-19
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Great customer service from entering store and ordering to leaving. Happy with the service of this store and quality of food items received.
Ashley . 2022-06-26
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Ordered for the 1st time tonight. Food arrived hot & on time. Ordered 2 pizzas paid £1.60 each for extra mushrooms on both think we got about 3 each! Not a great deal of toppings on pizzas deffo not value money. Won,t be ordering again. Can get more for your money else where..
Tracy Pickering . 2022-05-09
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Get orders from here service and food is always lovely but called today and the person who answered was very rude, had a sarcastic tone to his voice, didn't want to acknowledge his actions when I questioned him about it and cut the phone down after I said do you mind speaking to me properly please and not so rudly... usually the lady who answers is ever so polite and this member of staff should take lessons from her on customer service.
Harry Singh . 2022-04-10
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Food nice but not staff they so rude
Jaspal Singh . 2022-04-10
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Excellent service. Ordered and I got a phone call within minutes to say they didn't have everything I wanted and offered a change. Can't ask for more can you
Sevi Mckenna . 2022-03-06
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Review of this place was a 3 star as we ordered our food, the food came alright pizza was warm but not hot also they was useing a deliveroo driver i asked for a bottle of pepsi max and the driver told he didn't have it so i had to drive down and collect to find out the driver did have it but forgot to give it to us, the girl behind the desk looked physically frustrated and didn't have much customer service when i complaind
Jordan Smith . 2022-02-04
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Rude staff and very poor hygiene!! saw a staff member wiping her nose and carried on without washing her hands. Disgusting! Will never go here again
Somiya Mushtaq . 2021-12-27
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I love pizza hut, it's the best tasting pizza. We rang ahead and collected our order a little early which was ready. Staff were very friendly.
Jessica Kershaw . 2021-07-24
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Not keen on the pizza bit miss mach
Terry Bailey . 2021-05-28
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Having had a few delivery from here lately that were OK, not great just OK, we decided to order again. Delivery was fast as usual. The checken fajita with jalapeños pizza however was disgusting. Having had it a couple of times before I knew this wasn't right. I can only describe it as tasteless slop. Grease was oozing out of it and puddles on top. I couldn't even taste the jalapeños. The reply from the hut is that the food was up to standards. They must be low standards. They offered a free pizza on my next order instead of a partial refund which I requested. I won't be using them again anyway. Avoid.
Rob . 2021-05-25
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AVOID!!! Pizza and spicy chicken strips were both undercooked. Pizza was sloppy and doughy, and gave me food poisoning (runs) for 2 days afterwards. WE spend £60 on 4 pizzas and 4 sides, and 3/4 of us have come down with the runs the day after.
Keklol69 . 2021-01-30
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Trying to place a order at 16:50 and they don't answer phones waste of time never again
Joanne Davies . 2020-07-25
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Ordered online for a delivery pizza hut took my money my order never came telephoned shop only to be told they did not receive my order absolutely disgusting customer service i will never order from these again £30pound down drain then the person what answered phone tried to tell me that my postcode did not exist
wendy malik . 2020-07-11
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Since Covid-19, this place has gone to the dogs. The staff are rude, you get told what time you will get your delivery not what time you want it. I told them I work for the NHS and was finishing work late and if I could get food for a certain time when I got home and I was told thats not there problem, if I want the food it will get there when ever they can oh and to use the nhs discount go online even though we dont except online orders at this branch. I wouldn't waste my time with this place
Guest . 2020-05-18
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Always to a high standard that you'd expect from a Hut.
Carl Owen . 2020-01-09
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Amazing service was really busy with difficult orders so had to wait longer than normal but staff really apologagetic and gave us free large bottle of pop to apologise
Katie Oshea . 2019-12-29
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asked for a delivery. phoned up and they told me i said collection. i obviously said delivery and im thirteen so i cant exactly drive there. pathetic.
callum rodgers . 2019-10-29
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Awesome pizza and very fast service.Friendly staff.
PATRICIA . 2019-10-26
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Avoid like the plague! Absolutely disgusting quality pizza, nothing like the restaurant style pizzas you will recognise. Honest to God don’t give it a chance. Completely deceitful when you order on the website regarding the pizza crust styles and staff dismissive after they have stolen your money when you complain, trying to tell me it’s my mistake. 2 large pizzas with a garbage inedible garlic crust came through the door when I ordered a ‘classic’ crust. Any neutral pizza lover will not recognise in a million years that a ‘classic’ crust will be laced with disgusting garlic and herbs. Don’t even get me started on the farmhouse pizza because I can’t describe it without swearing £16 for something that your local pizza place can do a better job for, for £4 each. On a normal day these 2 pizza’s would have been £30!!! Clown on the phone declared ‘we’re nothing like our restaurants’. What in God’s name does that mean... would you get a KFC delivered and accept them saying... ‘oh yea... our delivery chicken here is different to what’s in our restaurants’. Extremely misleading and you only find out after you’ve parted with big money - by the time you’ve sat down in your living room, opened the box and find yourself saying out loud “what the hell is this”, the scooter drivers are already 2 miles away with your cash ‘Rotherham park gate’ my order was from but avoid all! Charging top money and sending out cheap rubbish that needs to go straight into the rubbish
Kyle Allen . 2019-05-01
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Love the food all the staff was great and helpful willing to help as much as possible 8/10
Robert Houghton . 2018-12-10
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Ordered a pizza with sides and 2 cookies for dessert. Got them both wrong flavour and no excuse. Awful!!! 7£ to eat something that you don’t like...
Yolanda Gil González . 2018-10-19
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Not the nicest staff but pizza was great
Daniel Jankowski . 2018-09-22
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Very poor hygiene. Drivers with big outdoor bike coats on helping to pack pizza into boxes. I thought 2 workers were inappropriately dressed boxing food up. Girl long hair in ponytail but not netted with along sleeved fleece on and one bloke in a t shirt and joggers, soon afterwards they left to deliver. Long sleeves going near/onto food. Never saw one person wash their hands between different roles. Cross contamination everywhere. How they have a 5* hygiene rating I'll never know!
Claire Duke-Wilson . 2018-09-07
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I regularly order from this takeaway and never had any problem until yesterday when I payed online but rang the shop up and said they haven't received my order even though the money's been taken online and can see on my online transaction
Jessica Horsley . 2018-08-10
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Never the same pizza as restaurant bought
Adrian Scotter . 2018-01-30
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Amazing deals Specially £5 each when you buy any 3 or more items.
sadaf afreen . 2018-01-04
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Great quality pizzas. Speed guarantee in 30 mint on all online order. Amazing. Spot on
Ali Zohaib Shahid . 2017-12-23
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Prices are far higher compare to other pizzas take away
UA Ihsan . 2017-11-11
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Awesome pizzas and great service
Hamish Ross . 2017-07-24
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Nice staff and great offers, Friday special
Jake Bott . 2017-06-09
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Never had a bad pizza from the Hut,would've been 5⭐is if pricing was more competitive👍👍
stuart young . 2017-01-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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74 Opinions
Tbh we are out of area but thought we’d give it a try, salt & pepper shredded chicken was good as were the S&P Chips, S&S chicken balls were large chunks of chicken breast all though batter was a little thick but crispy, chow mein was good and tasty as was the Egg Fried Rice, price great as back home in Newark we pay £9 a dish and it’s no better in fact not as tasty.