Based on 171 opinions finded in 2 websites
Based on 171 opinions finded in 2 websites
Nº 552 in 689 in Northampton
Opinions
Forgot ice cream with the cookie dough
Cameron . 2024-06-03
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The pizza delivery driver got lost and was taken 4 miles away from where I live . I am 2 mins from Pizza Hut!! My pizza was cold and dry by the time it arrived. Complete waste of £16.
Melanie . 2024-05-17
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I order pizza multiple times and it was the great experience because delivery is always on time.I really enjoy the taste and highly recommend it.I've definately order more pizza and hope it will remain good as it is.
Vishal Mall . 2024-05-13
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I ordered my food and it turns up an hour and a half later. I then tried to get a refund and the driver had not put that the order was delivered fill 4 hours later meaning that I couldn't get a refund. this is horrible service
Keelan . 2024-05-10
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Ordered pizza with triple blend cheese extra topping, only recieved normal toppings, food was cold.
Mechelle . 2024-04-30
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I ordered a customised meat feast pizza and instead received a stuffed crust pepperoni, so I called up and they told me they would bring me the pizza I had ordered. After waiting 20+ minutes since the time of the phone call, they brought me the pizza without any of the customisations I had ordered. This was twice they messed up the order - I am never ordering from here again.
Ali White . 2024-03-07
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I rang the shop and was told that the driver tried to call me and no one was in, I told him I had been standing on my doorstep waiting and no one had been to my house.
Darrell . 2024-02-24
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Need to learn how to cook and slice a pizza. Just ordered a pizza and it’s exactly the same as last month.. Undercooked, doughy in the middle and not even sliced properly. Useless. See this place hasn’t got any better, 15mins late, Food was cold, wrong dip & they can’t even count 7 chicken wings! Brackmills is much better!
Jacko89 . 2024-02-09
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Had a couple of issues with the order. I didn’t get the drink I asked for and a pizza without chicken had chicken on it
Callum . 2024-01-12
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Thank you for the most amazing pizza, we really enjoyed it and will be back soon!
Melanie . 2023-11-29
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I phoned to see where my order was & was told i would get a call back, which never happened. Awful communication . The order was delivered very late & cold.
Alissa . 2023-11-25
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Fantastic pizza! Really generous toppings, super fresh and arrived piping hot. Will be back again soon!
Melanie . 2023-11-02
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The order was good and deliver time was shockingly quick. Great job
Ilja . 2023-10-21
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Best Pizza in town, Friendly team members. Will visit every weekend!
Altin Bardhi . 2023-09-09
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I had a fantastic experience and the pizza was delicious, with a perfect balance of flavors and a crispy crust that was just the way I like it. The service was excellent too; the staff was friendly and attentive.
Nimisha Sunil . 2023-09-04
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It was a good a service. The pizza have generous toppings and cheese. I liked it.
Shalet Shaji . 2023-08-27
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Food was amazing. Customer service from all staff was great and kind
Hafij Uddin . 2023-08-27
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I have great experience of lovely and hot food . The delivery service of pizza hut is also very good and efficient. I strongly recommend to all those who want to order pizza , only pizza hut.
Shahzad Mughal . 2023-08-27
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Prompt delivery and great pizzas. Very generous toppings and portions. Good crust, cheese fillings, and the quality is top notch. I have placed bulk orders multiple times and they always manage the make prompt deliveries. I'm really a fan of chicken chunks, dipped in amazing barbecue sauce, straight from Pizza Hut. Would love to eat here again :)
Stejin Joseph Mathew . 2023-08-18
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Nice store and nice food. Only issue is one man there thinks hes gods gift and clearly thinks the job is beneath him.
Greg Walters (MisterDerp1975) . 2023-08-18
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A collection order in individual boxes. Excellent food as always, just a few minor niggles. The sauces we ordered were missing and the sides were with the wrong pizzas. Like I said, minor , cannot fault the speedy service or taste of food.
Jane Clarke . 2023-08-11
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Very rude staff, doesn't say hello, nothing,bacon on the pizza was raw
Zi Ya . 2023-07-04
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I ordered two create your own pizzas and 1 of them wasn’t what I ordered. I had asked for bbq base and thin crust and I had received tomato base and thick crust. I rang up to hope they would correct this and they sent out a new pizza but bbq base ✅and thick crust AGAIN. so credits to trying to correct my order but it still wasn’t correct. :( they wasn’t too apologetic if anything said I’d have to wait longer as they have other deliveries.
littleG Xo . 2023-04-29
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Food is more expensive than actual Pizza Hut prices
David . 2023-04-28
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Lack of tomato and bbq sauce on the pizzas. The dips that McDonald’s charge 10p for Pizza Hut charge 55p.
Ashley L . 2023-03-11
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They forgot to add sauces to the pizza and after warning, instead of apologizing and delivering, they told me to file a claim, just mascara... And they didn't give me the money back
Joanna Karasiewicz . 2023-02-14
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Nicest pizza ive had in ages. (Deep pan Meat Feast) Nice one Pizza Hut, you've really upped your game
Ellie Hampton . 2023-02-05
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Very greasy. Small portions and pizzas not cut very well. Will order elsewhere in future,
Esther . 2023-01-27
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Had to ring the shop when the online ordering app wouldn't give me the deal I wanted. Staff friendly and helpful. Great tasting pizzas and good value for money.
Matt Ward . 2023-01-12
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So my food was delivered early, but had 2 item missing, and bearing in mind the 2 items was cold items so didn't need cooking, it still took them 45-50 mins to get them to me. Won't be ordering from them again.
Dawn . 2022-12-31
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This has been the worst experience ordering from you
steve . 2022-12-23
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They don’t put a tamper seal on their food items if you order through Uber eats. When I provided the feedback that it poses a huge risk I basically was insulted and told told they were busy and couldn’t do anything as simple as simple as protecting their customers. I was told to report it to ubereats if I felt unhappy about it. You buy food from these people at your own risk
Stefany Duah . 2022-12-16
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I am very unhappy with that order. Wasn't be coke properly. Do not recommend that restaurant 😒
Michał łuczynski . 2022-11-19
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I simply ordered thin crust but got thick,not even one free dipping sauce,the pizza was awful,expensive and they sent it to the wrong address at first,it takes one shop to to ruin the franchise ,not gonna call them again...
Maciek Czarny . 2022-08-23
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Never,ever I will not order again any pizza from Pizza Hut !
Mariana Ticleanu . 2022-08-16
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25 minutes late... So dismissive and disorganised when I called to chase up. Food would be passable if it was hot... But lukewarm? Waste of money
Andy Burden . 2022-08-12
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I love Pizza Hut in general, but last nights was horrific. The base tasted like old fat. I won’t be ordering again unfortunately.
Samuel Dickens . 2022-08-11
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The order has t arrived yet but the time has passed and the is no contact details
Dec . 2022-07-18
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Absolutely lovely pizzas and chicken wings pizzas was packed with its ingredients belly busters , food was piping hot proper treat will order again and again
Paul . 2022-07-03
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Stuffed crusts are always too thick, 2 inches crust?? Just not stretched and pressed tightly and they rarely get the toppings correct.
Bam . 2022-06-24
MORE AT Google
Missing items from the order & wrong items aswel & the pizza was cooked terribly the base was hard had 2 slices and binned never had a pizza hut like this was like buying from a cheap take away you regret in the morning
cameron . 2022-05-11
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Ben & Jerry’s ice cream was missing from order, garlic bread is cold and was late
Jordan . 2022-04-25
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I ordered cheesy garlic tear and share but got cheesy bread instead and the cheese was barely toasted
Glynnis . 2022-04-22
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Absolutely awful. My wife ordered roasted wings Mac and cheese, Diet Coke & a dessert and received the wrong wings, got breaded wings that tasted like plastic the wrong drinks & Mac cheese was awful tasting like gloop In a box. Honestly felt like I had orderd from some poorly run kebab shop NOT a name as big as Pizza Hut. Wish I looked at the reviews before hand.
Ian Miller . 2022-04-18
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Please don't bother ordering from here. On two separate occasions now they have got our order wrong. Someone in our party is lactose intolerant and twice they have included cheese on the pizza despite specifically requesting not to. 30 minute wait time will actually mean 60 minutes as well.
Dan Kelsey . 2022-03-30
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Rabesh Customer Service ...... I will never ever go there ....
Matin Akhi . 2022-03-20
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Don’t bay from the again I order 2 large pizza and they give me one small and one large and it was full of oils and they don’t bring My order they give completely different and the manager was so rude when I call him
Enri Dinai . 2022-02-12
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Took more than an hour to get here and when it did, it still had onion on it
Mariana . 2022-01-31
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Awful experience they burnt my pizza and gave it to me like it was acceptable. Please dont go here.
Shaneka Foster . 2022-01-31
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Awful awful cookie dough, ordered three cookie doughs and came with only one ice cream. The cookies were bitter because they were overdone and burnt. No answer on the phone either! Terrible service very annoyed!
A Begum . 2021-12-24
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Ice cream was smaller than I expected, but the mac n cheese was awesome as always #ionlyordermacncheese
Linda . 2021-12-17
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very happy with the service and food,will be ordering again.
Julia . 2021-12-01
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BBQ wings were too dry & the taste was disgusting, it tasted like dry salt fish. The other dish that I ordered was fine.
priyanka . 2021-11-30
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It was horrible food was cold and over an1hour late
Livia . 2021-10-30
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Awful! 2/3 of the pizza completely raw. Clearly no care in the food or service that they provide. Unable to call branch due to closing time, although I do have pictures as to how horrible the pizza was.
L Buh . 2021-10-30
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Pizza was really late. Manager was rude, obnoxious and could not give a toss
Shaun o'neill . 2021-09-25
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Would give zero stars if possible..Worst service..someone's else's order turned up, delivery driver no help wouldn't take food back ..couldn't eat the food due to allergies, staff would not do anything about it...manager very un helpful couldn't give a toss..told us to make complaint as he is to important to care so down money and no food...go elsewhere
Rebecca Wood . 2021-08-18
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I am reluctant to order pizza as I find supermarket pizza really nice, however, having no kitchen at the moment means I cannot cook anything myself and last night I really fancied pizza. So I ordered a large Hawaiian pizza and it was very nice. Nice and fresh. Tasty crispy base. Even spread of toppings and just what I had in mind. Shop bought pizza is normally quite expensive for what it actually is but on this occasion I was satisfied with the quality and size of the pizza. I would definitely buy from here again. Great service too. The delivery lady was nice and friendly.
Marc . 2021-08-04
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Was told on delivery that if I’d ordered through the Pizza Hut website it would have been £5 instead of the £18 Just Eat charged me. Total rip off!!!
Darrel . 2021-07-28
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Friendly and polite delivery driver Food hot On time Will order again
Victoria . 2021-06-12
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Even tho he was nearly closing he still made the pizza I ordered fair play
Carl Parkinson . 2021-05-18
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Dreadful service missing items, horrible woman driver with long hair called ME a silly cow! Complaint will be taken further.
Natalie Dascombe . 2021-05-01
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Thank you good service, driver was Sorinel
Monica Borges . 2021-04-09
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Food was alright and tasty, first time i have ordered from this restaurant. It took ages to arrive, restaurant kept me posted about the delay and its Easter so i do understand. However portions are ridiculously small for the price. It Was good but won't be ordering from here again i am afraid.
Gabriella . 2021-04-04
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Great service fast delivery and the pizza are not bad either
Trevor Alcock . 2021-04-02
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As expected for a pizza order.
Suzanne . 2021-02-28
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Expensive products and unhelpful staff. Never again to try them.
Vali Florea . 2021-02-25
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They have no idea what they are doing. Order from a different Hut or go else where.
YonderBen . 2021-02-11
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the first, yes, FIRST driver, did not understand my directions, I was on the phone with him for 15 minutes or so, I have never had a bad experience with this outlet before, they put mushrooms on my pizza which I personally can’t stand and definitely clicked on the option of having them removed, then, because the driver was so late, they told him to go back and pick up a fresh order, which of course also had mushrooms on it, so when I rang the branch, they insisted very rudely that I hadn’t clicked to have them removed, finally a well-mannered driver appeared with my corrected pizza almost an hour after the whole saga began, but that resulted in two pizzas which if nobody in my block wants them, will have to go in the bin. IT’S A WASTE OF Food!!!! There Are People Using FoodBanks, who Can’t Afford To Treat Themselves Or Their Kids. I’m Disgusted.
James . 2021-02-03
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Food tastier but unfortunately not very warm. Paid for extras but a bit thin on the amount.
Diane . 2021-01-30
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Pizza was not cut properly and was under cooked on half the pizza
aaron . 2021-01-10
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We always enjoy the good taste of pizza from Pizza Hut. Friendly stuff and good service. Thanks for the free dips😃
Luissa- Ella . 2020-12-25
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Amazing service and amazing food well done Pizza Hut 👍🏻👍🏻👍🏻👍🏻
Ryan . 2020-12-17
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Always lovely and fresh and arrives promptly
senga Hughes . 2020-12-17
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Disappointed,had to heat my food , lukewarm
Catherine . 2020-12-04
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They delivered me a pizza that was burnt , dry at corner and hard to eat.
Samina . 2020-11-17
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Pizza Hut is just not very good pizza. Lack of taste - not enough tomato topping too many vegetables and cheese. It was all a bit slimy and floppy. No options to have chilli flakes or anchovies or basil. Really overpriced. Still, it answered a question as to which is best out of Papa John's or Pizza Hut.
JGS . 2020-11-14
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Poor ordered a single pizza and some chicken bites at 6.30pm had to call at 8pm to chase the order it eventually arrived at 8.30pm not a good service at all.
Neil . 2020-10-29
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We order from there weekly, always have the order delivered correct and arrives promptly! Delivery driver is always very friendly and helpful!
Marc Harrison . 2020-10-08
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horrible delivery time, but the food was good.
Eva . 2020-10-01
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Cheesy nachos with no cheese...
Lee Richardson . 2020-09-05
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I ordered diet coke as I'm Diabetic and I was give full fat pepsi with sugar in.☹
Paul . 2020-08-12
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The pizza is very disgusting and the toppings are very bad
purushotham raju . 2020-07-27
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Did not heed dairy allergy advice - Pizza arrived with cheese. Replacement pizza had wrong toppings & allergic reaction ensued. Avoid.
Mikeytikey . 2020-07-06
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Absolutely shocking food Swimming in grease and when I rang to complain no was told there is nothing they can or will do . If I could give no stars I would
David Harte . 2020-07-01
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Very rude on the phone and poor service. Waited well over an hour for delivery.
Glenn Norris . 2020-06-30
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Maybe you could teach your drivers not to lecture customers about not answering the phone. And try not to lie that there weren’t parking spaces, when there were loads. Poor customer service...
Alex Coldea . 2020-06-13
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I would say as I’ve also worked for pizza 🍕 hut they really really are the leading brand 👑🥇🏆never fail to deliver taste where ever you go Birmingham london Leicester anywhere👌🏻😉
Dave . 2020-06-13
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Order was 40 minutes late, I rang the restaurant and they told me I needed to ring the other store? Not great in the slightest
Mark . 2020-05-26
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they brought my pizza at 12.30 pm instead of 5.30pm the time I ordered it for.The driver did not understand a word I was trying to say to him. so my pizza went to waste has no one else was here to eat it regards lady freeman
cindyfreeman . 2020-05-18
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Delivery was over a hour late and the store wouldn’t pick up the phone!
Alex . 2020-04-15
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Really lovely pizza. Loads of toppings.
Nicola . 2020-04-12
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Ordered 20.07. Expected 20.40. Received 23.25. Cold dried up Pizza. Wrong base. Stone cold. No extra topping. Called many times after 21.00 never answered. Dreadful
Marcia . 2020-04-04
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Ordered a pizza at 20:00, was told it would take 50-60mins... Its now 22:00 and still no delivery.. I tryed phoning up 5 times to see where my order is but phone just rings... AVOID AT ALL COSTS!!!
Nathan Beardsmore . 2020-02-19
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Unbelievable! I placed an order, waited an hour over estimated delivery time, called the restaurant to be told they sent my order to another restaurant because it was closer. When I called the 2nd restaurant they said they had 20 orders in front of me! So cancelled my order! Awful! Would never use again!
pam . 2020-02-14
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Waited over an hour and a half for a pizza delivery thought we would try somewhere new tnite from our usual dominos and was very disappointed with the whole experience dominos from now on
Aaron G . 2020-01-31
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Ordered icecream and small flatbread. Was an hour late which was frustrating. Although no complaints with the actual food itself.
Nathan Bull . 2020-01-27
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Stone cold and half an hour late.
David . 2019-11-27
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Food not allways hot staff on the end of the phone verry rude
David Washbourn . 2019-11-26
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Very bad food, got sick after eating their pizza for the second time. Swear never to buy food from them again.
Abena Odei . 2019-11-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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