Based on 86 opinions finded in 2 websites
Based on 86 opinions finded in 2 websites
Nº 797 in 1129 in Fife
Opinions
Order was also wrong and also cold got the wrong jucie and also the delivery driver must have droppes the 2 pizzas i order as they lookes terrible the delivery needs to be kept in a heat peoof bag .my food was cold as it got deliveres in no bag just
paul . 2024-09-28
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Hope they look after Pooh and give him to a non smoking house who will love him
kenneth glennie . 2024-07-16
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Hi, ordered this on the 5/5 at the time Magnum Double Sunlover 440ml £5.99 was not in stock so they offered an alternative, unfortunately I don't like any of the other ice creams they have , so they offered a refund. I accepted this but I don't appear to have received it. I have tried calling them but there phone is always off. Please help
Barbara . 2024-05-15
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Pizza was tomato base and not bbq
Eva . 2024-03-16
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Used to be bad but recently they stepped up. I think there's new owners so maybe why
Patriotic Scot . 2024-01-29
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Pizza Hut doesn’t update the status of your order and you are left in the dark
Melissa . 2024-01-20
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Food was lovely and good to see the cheese bites back
Stewart . 2023-11-14
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Pizzas were delicious. Only downfall was we didn’t get the cheesy garlic bread side, however was all still very tasty!
Leah . 2023-10-31
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Delicious pizza and brilliant value
Debbie . 2023-10-27
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not gotten any food what so ever
lennox . 2023-09-29
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1 hour and 40 minutes to deliver. Phone kept ringing out. Eventually answered and said take it up with Just eat, whom were equally as unhelpful. Won’t be using again.
Lana . 2023-09-15
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Pizza was cold so was garlic bread , meal for one should have been with juice but never come with any
George . 2023-09-13
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Missing items. Tried to call but no answer
Joanne . 2023-08-24
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Expensive and wedges not cooked properly
Jim Kean . 2023-08-17
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Missing x2 sauce pizza was flat and so was the crust no garlic crust either same as last weekend I don’t think I’ll be back
Keiron . 2023-07-31
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We had an item undelivered and drive down to the shop. The guys at the shop couldn’t have been more helpful. Rectified the undelivered item and solved the problem with an additional act of goodwill. Restores faith in great customer service. Thank you.
Compass ProDrive . 2023-07-23
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Waited an hour and a half and it wasnt delivered. I had to phone the shop to sort. They remade my food and delivered using their own driver. So I'd like my just eat deliver fee and service charge refunded please
Gayle . 2023-07-21
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Food was great but shambolic that the restaurant couldn’t even put the correct toppings on the pizza
Craig . 2023-05-07
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The food was lovely, tasty and fresh. The only disappointment was that I had to wait for an hour till it was delivered. Ideally it would be better if delivery was much quicker. I’m not sure I’d order from them in the future if I had so long to wait.
Amy . 2023-04-03
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Nice upgrade to a medium pizza on their small pizza plus a side for £6.99👍 ... Cos they'd run out of small pizza dough🤷😁
Andy (Kongfusion) . 2023-02-19
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Early and hott. My driver was such a lovely bloke. Thanks 😊
Lisa . 2023-01-13
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Items were hot, arrived earlier than expected and polite delivery driver. Thanks
Jill . 2023-01-01
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My beautiful wife and family and I have ordered regularly from this outstanding establishment for the last 4 years However tonight there was a tiny minor issue I called to ask to speak to the Manager and I spoke to thee outstanding Zara who was patient brilliant and super awesome and gave us customer service levels only seen in the American movies !! What a true superstar words cannot thank you enough May God Bless you Zara and as promised I said to you I would give you a 5 star review !! Thank you with all of my heart for saving thee happiest of all New Year's you Legendess ! Xxxx
Michael Kierney . 2023-01-01
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The driver was lovely! Food was great
Kirsty . 2022-12-24
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The pizza was obviously stale and reheated after yesterday, not the same look and color as usual. The cheese is almost brown. I would like to provide a photo of this and am also ready to give back this "pizza" was brought to me as it is not suitable for consumption.Unheard of impudence to bring pizza stale for £19 , for them, apparently, the buyer is a fool...
N . 2022-12-08
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Unheard of impudence to bring pizza stale for 19 pounds, for them, apparently, the buyer is a fool
N . 2022-12-08
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Didn’t provide full service of food
jack . 2022-10-18
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Pizza Hut is still very expensive ££££
Colin . 2022-09-30
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Forgot part of order had to wait again for it to be delivered later. Pizza was cold.
Anita . 2022-07-25
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Only half the order arrived and the excuse was they were busy!
Nikki . 2022-07-09
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Food was good. They forgot to give us our drink at first but made up for it by giving us an extra one. Which I really appreciate. Would order again.
Spencer . 2022-07-09
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Had to phone to enquire when delivery would be as stating delivered. No small tubs of ice cream delivered with order.
KERRY . 2022-06-22
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Arrived very late, box was open upon delivery, and pizza cold. Took driver nearly 30 mins to deliver from point of collection, yet should only have been a 10min journey according to the restaurant. Very dissapointing.
Alyn . 2022-06-21
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Literally the wrong pizza. Wanted bbq sauce not a base.
Ben . 2022-06-13
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I had ordered and paid for a garlic dip, but no did was provided. However i enjoyed the pizza and cheesy garlic bread, but it would have tasted better with a sauce to dip into.
Katrina . 2022-05-05
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We didn’t get our garlic dips we paid for and the pizza was mid #notslay
Sophie . 2022-05-01
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Wrong stuffed crust with pizza which was not nice. Food was lukewarm and mediocre at best.
Naomi . 2022-04-03
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Son was desperate to take us out for dinner, and he wanted to pay (he is 5, and this was a big deal for him....even if he was using my card). Showed up at 5 pm, and it was closed.
Robert Flannigan . 2022-03-10
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Really soggy pizza and felt under cooked
Thomas . 2022-02-24
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Delivery was fine but pizzas weren't as good as hoped, particularly for the price.
Jemima . 2022-02-24
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Just received my pizza and it's swimming in grease was that bad I had to move it to the other side
Mark Burnett . 2022-02-16
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Just had dinner delivered very nix
Logo Print . 2022-02-15
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They forgot to put the pepperoni on my pizza
Fraser . 2022-02-04
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My pizza was wrong order I order meat feast and got a margarita! Was disappointed but hungry so I eat it.
Lisa . 2021-12-18
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Nacho portion was pathetic, 100% not worth the £4.50. Pizza was undercooked in the middle & overcooked at the crust!!
Kevin . 2021-11-06
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Good pizza.. Arrived early without notification, forgot the dips tho did return with them.
Lorna . 2021-10-12
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The food was nice but there wasn't much of it. The nachos portion was tiny, half what I would normally get. We only received one dip instead of the 3 we ordered for 3 items of food.
natasha . 2021-10-05
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Not the best but staff was nice
Andrew . 2021-09-12
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Very efficient and everything perfect
Carrie . 2021-06-24
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Superb once again from my local Pizza Hut delivery 👍
Chris . 2021-05-08
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Order still isnt here its 25 mins late!!
Ali . 2021-02-11
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Pizza wasn’t fresh. Tasted like it was a day old and reheated. Just being honest. Definitely not freshly baked before delivery. And I tip generously every time. ?
James . 2021-02-05
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Absolutely delicious food from Magic Wok yet again. Thank you!
James . 2021-01-29
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Everything you would expect from pizza hut
jodi lawrence . 2021-01-08
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Wouldn’t order via just eat again, no promotions on just eat, was given a voucher as a present so thought I’d use it, 2 pizzas from pizza hut are normally £10 but via just eat they were £36!!! Won’t be using just eat to order from them again.
John . 2020-12-27
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Great service and food was hot on delivery. Bit stingy with toppings which weren't cheap..very over priced for what you get but still tasty
LYNN . 2020-12-18
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I think “abysmal” is a really harsh word, but it was definitely a disappointing experience. I requested it to be delivered at a certain time and it was almost two hours early, in addition to the pizza being luke warm and soggy. I know it’s a Friday night and that tends to be a busier day but I’ll end up rethinking this order in the future.
Mal . 2020-12-18
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Pizza hut in dunfermline is brilliant we havent been since covid. We went last night it was very relaxed with safety measures in place. Everything was explained and all the staff were lovely.
cor xox . 2020-08-30
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G8 quality and value for money, far better then dominos and papa jones. Dominos hygiene standards & Papa Jones food quality unacceptable. PizzaHut stands in between and staff is very friendly too.
MAK ZEE . 2020-08-08
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Did not follow contactless delivery. No mask worn by delivery driver.
Kerry . 2020-06-30
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avoid this place rude customer services 3 time send send all meal.
sagar bhandari . 2020-06-02
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I ordered farmhouse pizza with sweetcorn and got Hawaiian instead. Edit. I ate entire pizza and now will have to deal with addiction to pizza. This pizza was good anyway.
Jakub Godula . 2020-05-31
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Pizza was luke warm and the box had been folded in half also no dips pizza ended up in the bin and wont be ordering again
Wullie . 2020-04-30
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Arrived early but the pizzas were stone cold and the wedges looked like they had been half eating as well as tasting half cooked
Terri . 2020-04-12
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Expensive but very good quality and tasted great
Julian . 2020-04-08
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All on time, food quality was great. All good!
David . 2020-04-04
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Food was good. The estimated delivery time was longer than shown on Just Eat. Food was late, but still reasonably warm.
JIm . 2020-04-04
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Pizza came and wasn't happy with it. Wasnt what I actually wanted. Called store to see if they could help and was told they wouldn't! Very expensive, still waiting to hear from previous complaint. AVOID THIS STORE AT ALL COSTS!!
Paul . 2020-02-28
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Been told my food was on its way and still waiting 25 mins later and food was ordered at half 10 on a Monday ! Tried to call the restaurant and no answer what makes worse and just eat can’t get a hold of them aswell shocking service from such a big food chain place
Thomas . 2020-02-24
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Food and service excellent. My only constructive criticism is price. No offers and felt £33 odds for 2 Pizza's was expensive.
Pauline . 2020-02-17
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The food was just warm when arrived and potato wedges were a bit soggy for the price that was paid for pizza
Ashley . 2020-02-02
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The pizza came crushed as was the garlic bread. The lovely delivery lady was apologetic but due to time couldn’t get it replaced, she said she would speak to her manager but never heard anything back.
Paul . 2020-01-31
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Food was over 30 minutes late and once it arrived it was freezing cold and inedible!
Lyndsey . 2020-01-18
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Food was not hot but no crumbs were left.
Andy . 2020-01-10
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When the order arrived there was one of the macaronis missing. It took a long time for the second one to be delivered, i had ate the rest of the food by this point and actually had to leave before the second macaroni arrived as i was going out, so i was left hungry and it was a waste of money.
Rachel . 2019-12-29
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The sauce was quite overpowering
Abby . 2019-12-22
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Truly terrible service. Don’t get me started on the process of a refund if you paid by card. AVOID AVOID AVOID!!!
[redacted] comment . 2019-11-23
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Arrived in quick time nice and hot friendly staff
P Napes . 2019-11-09
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I never recieved my 1.5 ltr bottle of pepsi
william . 2019-11-09
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Excellent pizza and very polite driver thank you
simon . 2019-10-22
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Delivery driver was great!! Polite and had a laugh. However took awhile to actually have order ready and sent out for delivery!!!! That needs speeded up.... 1hr when you was on other side of roundabout
Tanya . 2019-10-13
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Nice pizza and fairly hot when delivered.
Paul . 2019-09-16
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Pizza was nice ..chicken and wedges were a bit soft and just warm
Gillia . 2019-07-25
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Absolutely amazing cookie dough and was 15/20 mins early too xxxxx
lewis . 2019-06-20
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Great Pizza and staff were amazing Good value
Mohammed Riaz . 2019-06-09
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Fantastic pizza, fantastic service, thank you!
Samantha . 2019-04-27
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If I could submit a picture I wood. The food came cold like it has been sitting in the car for an hour and the amount of cheese on the ‘cheesy garlic bread’ is embarrassing.
Hasan . 2019-04-07
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Not a fan myself to over priced
paul foote . 2019-01-05
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food was disgusting far too much tuna,, was drowning in tuna. mushroom tasted horrible like they were past there best
Lisa . 2018-12-14
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Food was good, delivered on time and piping hot as expected. No bad points.
Hassan . 2018-10-23
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The pizza and chicken strips where good but was a little disappointed with the nachos as one half was covered with sauce and cheese and the other half was completely plain.
Alex . 2018-10-08
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Not what I ordered. Received 2 tubs of ice cream. instead of a chocolate cookie dough I received a cookie dough ice cream.
Samantha . 2018-09-30
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Food piping hot and early will order again happy customer 👍👍
April . 2018-09-20
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Food was cold, garlic bread undercooked and pizza box was squashed so topping was stuck to the lid.
Jill . 2018-09-16
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Avoid...Juice not delivered, all sides missing the dipping sauces & pizzas damaged and a mess in boxes. Completely wasted my time and wouldn’t entertain refund and I had to deal direct with JustEat
Ian . 2018-09-02
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The Pizza I ordered arrived at the perfect time and was of great quality. I would definetly order from here again!
Ally . 2018-09-02
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Expected better food for the price.
Tim . 2018-08-29
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Fab service, didn’t expect it to be so quick! Great food as usual
Sunara . 2018-08-21
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Food was all fine, but asked to be delivered for 17:30 and it came at 16:20, therefore had to be left for over an hour before family arrived home to eat. Also, there wasn't many different food options (such as pizza bases/crusts) on the app compared to the actual menu.
Ben . 2018-08-13
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The pizza tasted rubbery, hope this changes and I will consider buying again!
Erin . 2018-08-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1531 Opinions
The quality of the food for the price was quite unexpected: excellent. I live in France - it's not french, but I can't spend three hours eating and I can't pay Michelin star prices. Food is subjective, but from the point of view of someone who has worked in the hospitality industry for 20 years in France, I'm 100% happy here. There's a great friendly team working here. The service is however "high tech." So you either order on their app with your table number or at the counter directly. One can't expect traditional table service with dinner at 11£ drink included. Best value in a very pleasant, very social ambiance - the place is packed every evening.
1540 Opinions
Food fine but table was cleared although we said we were going outside for a minute,but may add drinks were replaced promptly