Based on 1 opinions finded in 1 websites

Based on 1 opinions finded in 1 websites
Nº 865 in 963 in Coventry
Opinions
Went for daughters 13th birthday midweek, booked table in advance and told them it's daughters birthday, no special arrangements made on table (but that's okay I suppose) got seated straight away and was told to order via QR code or kiosk. Ordered margarita pizza and Veggie hot, didn't realise I ordered the vegan so it you can imagine how it looked when it arrived (see picture) however they were kind enough to make me a fresh one after being told "we expect customers to check their order and we wouldn't normally change it as its a loss to the business" but that was my fault for ordering the vegan version without checking!!! Now, the margarita pizza, well, it was over cooked, and "burnt" as my autistic daughter rightfully described it. I can safely say Pizza hut is not what it used to be and would I return again?? Not in a hurry, no. Had minimum contact with the staff apart from issue with pizza so can't comment on service but food did not live up to my expectations especially when paying £55 for a sharing meal deal (2 pizzas, 2 sides and 2 desserts)
Tamsin . 2023-11-23
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