Pizza Hut in Newport

If I could leave 0 stars I would. Avoid at all costs, Awful undercooked pizza which has left us feeling unwell. Wrong pizza with toppings I'm allergic to. When questioned toppings on the phone they lied and said olives come on a chicken sizzler. When we asked them to read our toppings no mention of olives! No apology when they were proved wrong. Agents were rude and lacked basic customer service skills. New pizza came which was visibly rushed and undercooked ana again missing the ice cream from first order again when rung to complain for a second time agents were rude lied and were unapologetic. Honestly the whole ordeal was abysmal. DO NOT ORDER FROM HERE-LOOK INTO THE MULTIPLE BAD REVIEWS ONLINE

Ordered from this shop before and was disappointed so gave it a second chance due to current situation, Appalling service waited 2 1/2hrs for food after ordering which was only advised of 1hr 15mins.. contacted store on 3 occasions for an update was told extra 20mins guarantee delivery.. still not expected then had no answer on call.. on food delivery potatoe wedges were cold and undercooked.. will not order again.. no customer service and benefit of a NHS WORKER.

Ordered for delivery at 8pm on a Saturday. Ordered online and order was accepted, shortly after I recieved an email saying the order was cancelled and that I would get a refund. When I contacted the business the girl who answered was unhelpful and was unsure of why, then the manager via the member of staff informed me that they were far too busy to honour the order that was accepted minutes before. The refund took 5 days to reach my bank account!!