Based on 4 opinions finded in 1 websites
Opinions
Masks worn under nose, no wiping of tables when clearing them and before other customers sit down. Dirty dishes piled by the till counter
lucym109 . 2020-10-12
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I ordered through Deliveroo. It stated 20-30 minute wait. Order kept getting extended. 1 hour and a half wait for 2 coffees and 2 donuts that never turned up. Absolutely terrible. They don’t even have a number for you to even call them and I appreciate you’ll have a lot of orders but at least let us ring you. I wasted my time waiting for an order that frankly I don’t think was ever going to turn up. If you’re not open also fine but don’t accept orders if you’re not going to deliver. I’d give this 0/5 if it was even possible
Odyssey559826 . 2020-08-01
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Visited recently and ordered a hot chocolate with cream, disappointed with the long wait which I did receive an apology. The hot chocolate was quite weak and when I got to the bottom of the cup could see the chocolate powder hadn’t been mixed in properly. I made a point of taking my cup back to the server and showed her. ( the older of the two ladies working there ) Her response was “oh the chocolate hasn’t been mixed properly” she turned away, put the cup on the counter behind her and then said “no big deal is it” I was absolutely amazed at her attitude. No apology, I didn’t even expect a refund of the £2.90 I just wanted them to be aware that when making the drink to ensure it’s mixed appropriately for other customers. It’s a fairly new place to eat/drink inside Debenhams at Friars walk but will be a place I intend to avoid on future visits to the store.
Fearless804273 . 2020-01-22
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Stopped for a snack and coffee but wish we had gone elsewhere. Ordered a doughnut and a scone and two coffees which cost well over £8 total. The banoffee donut was barely edible because the sweetness overload and the "mini" scone was so stale I could have bounced it off the walls and was left after one bite. Both were served on saucers not plates, there were no napkins and we only managed to find clean cutlery after searching through the stained and dirty stuff on offer. Coffee was not too bad but only served with white sugar. Staff seemed stressed but I guess I would be working here.
CardiffSteveH . 2019-12-14
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1 Opinions
Esta es la peor comida que me he pedido. La orden llegó tarde aunque yo pedí 1. 5 horas antes. Cuando llamé a la comida para llevar, me dijeron que no podían garantizar la compatibilidad de un tiempo de entrega. Cuando la comida llegó finalmente toda la orden fue horrible. "tortita" eran en rollos de masa y frito, olían amarga y ido, el contenido era totalmente apagado viscosa, brotes de soja, grises que olía a podrido. El arroz frito especial estaba seco y viejo y olía y sabía a pescado podrido. El sabor no era nada más que daba asco! El pollo en platos pollo sabía rancio y obviamente fue congelada. En resumen fue todo impropios para el consumo. Me puse comer solo y fue provisto por la señorita descortés joven que he hablado, que contactó con el para llevar y me dijeron que estaban dispuestos a hacer nada sobre la calidad de la comida! ! ! Comer solo luego que me ofrecen un bono de 5 Libras como un gesto de buena voluntad! ! Bien la comida ahora será puesto en contenedores sellados y almacenados en mi nevera durante la noche. Será llevado directamente al departamento de salud ambiental en la mañana como un chef, quisiera instar a cada cliente potencial a la orden en otro lugar ya que la comida es pésima producido por Chef Maestro totalmente impropios para el consumo y tiene el potencial de graves hacer mal! ! !