Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 863 in 1046 in Hammersmith and Fulham
Opinions
Hello I hope you are well I visited your Westfield London branch around 6.30 pm on 31st march and brought a medium sized frozen yogurt pot with chocolate flavour and mango flavour ice cream increasing toppings to include strawberries mangoes pineapple and some hazelnut for around £7.75 and I paid with my visa debit card however when I took my item with me and was walking to the train station as I was going to eat it on my journey I noticed the chocolate flavoured frozen ice cream was very watery despite it being cold yesterday evening and it has only been 2 minutes since I left the shopping centre . I arrived at the central line platform and couldn’t go back as it was getting late . I had to discard off the item as chocolate ice cream was so watery like tap water I’m not sure how the ice cream is made but I was so disappointed and a waste of my money how can I complain and request a refund please ? No one is answering me emails since 31st March or picking up the phone
Jo . 2024-05-02
MORE AT TripAdvisor
I came with a friend of mine to buy waffles and smoothies and I really liked the hospitality of Rui and Federico! They were very friendly and cheered my mood up! Thank you very much.
Karolina V . 2020-11-04
MORE AT TripAdvisor
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I have ordered cod and chips takeaway from this place on three occasions and the first time I thought the fish was cooked very good cod was moist and batter was nice and crispy , though it wasn't a huge portion and the chips were plentiful and order came with a slice of lemon and a sachet of tartare sauce. The containers were sealed with sellotape which is good and stops anything falling out. With my next order I was disappointed to see that the batter was extremely thin and a very pale yellow in colour and didn't taste like it had been fried at all , the chips were plentiful and were ok. I thought it might be just a one off so decided to reorder again and when the driver came with the bag he told me to hold it underneath as it was all torn and damp , I presume the heat had did it though the food was not hot only lukewarm . When I opened the container with the fish there was a very thin piece with a second piece about half the size of it. Again it was a pale yellow colour batter was not crispy as the batter was way too thin to get a nice crispy finish for £14.50 for the fish alone it was a rip off and to add the chips which were ok nothing great with the delivery fee it came to just over £19 which was a complete waste of my money , never again would I order from here.