Pg Chips in Armagh

I called in for a cheeseburger on Wednesday 23rd October. Thirty minutes later I was still waiting. In that time I watched them take and prepare orders. It was organised chaos. I also watched the guy take orders, handle money, pick his ear and prepare food without washing his hands. Disgusting and unhygienic. The staff didn’t know which orders were for which customers. This is the worst chippy I have ever been in. Avoid at all costs!

One off us ordered a chicken wrap and the cheese, tomato’s and mayo all missing, also the chicken fillet burger was 2 chicken goujons? Also a cheese slice on it when I asked for grated cheese, and the curry on the chips was like jelly, very poor

Quality of food was terrible and poor customers service. Stock was low. Condition of pizza was terrible wasn’t even cut and fall apart once eating it. Would not recommend!

Great food and service All hot and tasty will be returning We had fish chips and Halloumi the batter was crispy and the fish was flakey

Extremely slow, pizza was cold by the time we got it home as it sat in a box for 40 mins while waiting on chips.

Everything tastes nice, price is about right. We live close by and have tried most things off the menu and it's all good. Service with a smile.

I ordered a meal for the whole family on the app, 433023, £25.15, to be paid in store. I picked up the order and a bottle of coke and paid the lady as she rotted up my bill. Got home, no chicken nuggets in the bag, rang the shop and advised of the error, was passed to a second person who asked if I could come back. My daughter went back and was informed that the nuggets were in the app order but we had to pay for them now, she didn’t argue and paid as requested. I would have thought that an app order was well documented and even if they didn’t charge for the nuggets and didn’t supply them they should have gave them for free along with an apology for us having to delay our meal and travel back to the shop. Wasn’t impressed, poor customer service for a regular like us.

Stopped here when visiting Local supermarket. Cold (sub zero) day and in need of some proper tucker as they say. The inside of the restaurant was pretty cold, but the food was fresh and really hot. Refuelled and ready to face the rest of the day! Great value, especially the lunchtime special.

Ordered a family tea via the PG chip app on Sat 11 Sept 2021. I thought this would be handy; order tea, jump in car and pick up without the need to queue. On arrival to the shop it was clear there was no queuing system at all for customers. Totally unacceptable. Customers didn’t know where to stand. There was only one assistant on the till (under pressure). If a customer orders by app or by telephone when they go to collect they should not have to wait in a disorganised mess to collect their food. Surely the purpose of the app is to make the ordering process more convenient and both customers and also the staff of the shop. There should be a queue for counter orders and then a collect point for app and telephone orders. I had to wait for at least 15 mins after my collection time before I was able to get to the counter to collect my app order. Another customers actually said what is the point in having the app if you have to queue anyway. Very slick service at the Chinese takeaway next door. I would urge PG chips need to take this into serious consideration. If they promote the app they need to ensure it is user friendly for their customers otherwise custom will go elsewhere.

There are only a few of the PG Chips shops on Tripadvisor and Moy isn’t one of them but I want to share my review and if nothing else, hoping the owner will read it and consider getting it up there for an opportunity for customers to produce feedback. I live around the corner, walking distance, and as a family we eat carry outs there probably to often but the food is fairly good. First thing is the PG Chips App hasn’t worked for a long time so although you can order and pay online for your other shops, we can’t for Moy. Then there is the service, I can live with the non engaging staff and formal service but three times now I have got home to find something missing from my order... the most recent was a couple of weeks ago (been on holiday) and when I rang down to explain, they didn’t answer the phone a til the third call and then the lady knew my food was there but hung up on my when I was complaining. I ran down to the shop to pickup the food and again voice my frustration, and a very tall man was very ignorant to me, said I swore to the lady in the phone (which I didn’t). We do like the food but if they continue to short us food and can’t implement a checking process I’m afraid to order carry out for anything more than one meal...

fantastic food always clean service is great would highly recommend it and easy access from main portadown road plenty of parking spaces and supermarket right beside it