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5.0

Based on 4 opinions finded in 1 websites

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Nº 56 in 828 in Blackpool

Nº 2 of 5 Mexican in Blackpool

Score
OpinionsNoteTripAdvisor45.0

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What amazing food. Had such an amazing meal. Never had food like it. Staff were so lovely and attentive as well. Absolutely recommend

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Toni . 2024-01-08

MORE AT TripAdvisor

Stayed at the New Guildroy Hotel for our wedding anniversary weekend and don't usually book evening meal as we prefer to do our own thing. We are so glad we did as the food is amazing and plentiful, the host are very accommodating and nothing is too much trouble. The gammon and egg option is amazing and the gammon is practically a whole plates worth. The starters are lovely too. We will definitely be back and highly recommended. Iain and Emily

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Iain P . 2021-06-14

MORE AT TripAdvisor

Simon is a top chef which reflects in the quality of the food. Absolutely nothing is too much to ask, especially with his wife Rhona serving, an excellent team. The dining room is within the New Guilderoy Hotel, and is splendidly decorated and set. If combined with a stop at the hotel then an excellent weekend is guaranteed; although just don't be on a diet. Alan and Jean

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Alan A . 2021-03-21

MORE AT TripAdvisor

We had a few meals here, and they where amazing. Even my daughter who won't eat out normally as she has autism loved it. Simon and Rhona are excellent hosts and very attentive to your needs. The food was delicious and beautifully presented, plentiful portions too. I would recommend Peppers Bistro to anyone who visit the lovely Blackpool.

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Amanda Hemingway . 2021-03-13

MORE AT TripAdvisor

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Visited for my sisters 40th birthday celebrations. Absolutely appalling service. We went as a group of 8 and had booked the bottomless brunch. There was another group of approx 8 seated near us and three tables of 2 downstairs. We had 3 drinks in two hours! When we went to the bar after receiving just one drink in the first 40 minutes of being there we were snapped at and told “it’s table service!” so we let them know we were ready for another round and come someone come and take the order? He barely looked up from the iPad and said “I’ll be up in a minute” Our food order wasn’t even taken until we had been there for an hour and 45 minutes. The slots were for two hours. When it arrived the food was tasty but barely warm, never mind hot and some people only got parts of their order. The chicken in the tacos was freezing cold and we ordered extra sauces that never came but we were charged for! We did ask if we could have more drinks with our food but we were told absolutely not. Even though we were a pre-booked table and they took 1 hour and 55 mins to get the food to us…. We asked during one order if we could also order a few small glasses of Prosecco to toast my sisters birthday, this was a cheeky request but as service was so painfully slow and the Prosecco was an option on our BB choices we tried but were flat out refused this. One round came with only 7 drinks and when my sister queried where the other one was we were told “it’ll only be a minute” being a landlady myself I know a vodka and Diet Coke does not take 20 mins to prepare but that’s how long it came to come out. The rest of us had finished our drinks by then! They advertise that you get bottomless chips and dips when having bottomless brunch, you don’t! We asked more than three times for them but never got any. Upon asking for a manager the lovely young waitress, who to be fair, was working really hard said she would get him. She also told us she was sorry for the slow service but she was supposed to be working downstairs and him covering upstairs. He came up and listened to us but was very surly and unapologetic. He eventually says we could have another round of drinks and they would knock off one of the brunches. He disappeared again. When we asked for the bill he hadn’t knocked one off and the extra sauces we had asked for but didn’t get were still on there. We had to wait again for the waitress to find him to make sure she could take it off the bill. Honestly, a laughable experience. Get better! Shocking “manager” slow, painfully slow server making drinks and cold food. The only saving graces were the young waitress who was lovely and I imagine the food would have been lovely had he been there to take it from the kitchen when it was fresh and hot!

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