Paolo's Pizza in Derry

Have really cut back on the salad boxes No harm no egg or onion Poorly presented And it’s half the size for such a price

An institution for a reason. Not remotely authentic or Italian, but hits the mark nearly every time.

Gone to the dogs. Last few orders have been disguisting and wrong. No phone ettiquette either. Not be ordering from here again.

Can't go wrong with a Paolo's, the famous chicken box always goes down well as a treat. One thing I noticed on a recent visit was how well priced they are compared to the bigger pizza 'chains'.

Nice pizza , but they never answer the phones .

The food is usually good when you get it. Trying to get anyone on the phone to place an order anytime after 8pm though seems to be impossible

Pizza, plus a chilly burger, chips and slaw all very nice, delivery took ages but was worth the wait. Will it order again.

I don't usually post reviews especially bad ones but this was horrible.The chicken boxes are usually good enough in Paolos in town but this was Hatmore. First had to wait an eternity for them to answer the phone. Raw chips...threw it in the bin. How do people not know how to cook chips. Maybe there's something wrong with the thermostat. But it's not the first time this has happened in this branch. It's a pity should be much better. I think the owner employs people he knows instead of employing people who can cook. Dire 🤮

If your from Derry or visiting Derry, make sure you stop off and try a chicken box! Or even a chicken box pizza! Easily the nicest take away option to get in this city !

Order wrong once again. Happy to say,, LAST TIME I WILL ORDER FROM THEM.

Waited almost 2 hours for my food. Asked for no mushrooms and they covered it in mushrooms. My calzone was stuck to my box so I ended up peeling cardboard off the bottom.

Excellent pizzas and a nice range of food

Pizza was dry and flavourless,chips like cardboard . Certainly never be back

Generious portion, only not generous in taste! Apparently an apology for getting the order wrong makes the food right...

Great Pizza and a local owner. 👍

Placed order online for collection 20 minutes before arriving to collect, still ended up waiting a further 20 minutes while other customers came in placed orders and got before me. Then arrived home to a freezing cold chicken box that had to go in the bin. that is my last visit.

the 1 star is for the nice man on the phone! What a waste of money, got the wrong pizza sent to my house, had to wait another 30mins for it to be replaced. I was hoping the replacement would be nice and hoped I could enjoy it with my chips but no, pizza was burnt and my friends also have said their pizza was burnt. Lets get onto the FROZEN chips, frozen chips are not nice! Fresh potato chips are the way forward, I couldnt even finish the chips they were that dry and burnt! Was like eating the sand in the desert! Its sometimes good mostly bad, I hated my food and will never eat out of it again neither will my friends and family! From culmore outlet. FRESH FOOD IS GOOD FOOD.

The food a chicken kebab was thrown together in a hurry & was tasteless as were the chips. Won't be back.

Can be very busy, delivery's could take over an hr at certain times day/night. Nice food. Recommend the Chicken box pizza with coleslaw dip, 😋😋

Best pizza in derry. Possibly the UK.

Don't like this place..always burnt ...hot-spot?in your overall oven/

Don't usually do this but the service this evening was shocking. Placed an order and must have stood 50 mins in the shop waiting with my daughter, while at least 6 other people and orders came and went. Also don't stick your finger in my garlic bread to check if it is still warm, at least not in full view of me. I obviously wasn't the only ones happy, two other girls left just in front of me and had been there before me -for very basic orders. The girl proceeded to mutter under her breath, sorry for the delay, because the shop was packed. Not again for me - just not good enough! 1 star is a compliment.

Lovely chicken box, decent pizzas but really expensive for what it is.

Pizza is nice but don't no how many times they have messed up my order or have been uncooperative

Purchased a pepperoni pizza with chicken and mushroom the pizza was barely cooked next to no pepperoni the chicken was just tiny shreds and as for the mushroom it was barely noticable so disappointed not worth the money paid

Shocking would go there for food again

Kebab very fat, fat instead of kebab, not worth the money, even pound. Not recommend

They have a great range of pizzas at a reasonable price as well as pasta dishes

This is the best in town fresh man

Ordered my food 1hour 30 mins ago from hatmore arrived cold not good enough no apologies nothing be a while before I order from there

If u could give a 0 i would to start with service was terrible from the girl that took my order. had to go back to get what i ask for so i eventually got my chips and 3 sauces in a tup and a baked potato with a side salad... soo where do i start my chip werent fully cooked and the bake potato heated in the microwave now if am payin 4.50 i would like it done in the oven as the reason its called a (baked potato) so i cut it open and its was black a mushy never got anything like it in my life.

By far the best pizza shop in town with multiple locations. Local friendly staff and great food !