Paola's Cafe in Uttlesford

Really disappointed, we ordered 4 pizzas online and they were listed as 2 for £25, when we paid we were charged £56. The pizza was late and not very nice, plastic cheese, did ring up and left a message for a call back to explain why we were overcharged but no response. Would not return

Amazing pizza. Great service. Wholeheartedly recommend if you want a treat.

Hey viewers. I felt compelled to write this to hopefully make you think twice before visiting this restaurant. When we visited on a Sunday, there were two young female waitresses who seemed to be a combination of overly shy and perhaps hungover. They barely said a word, didn't take our order and we had to ask, and got simple things wrong. Other first impressions: dirty glasses served, and one person on the pizza oven? I had clumsily managed to spill a drink, and after I returned from the bathroom, which was absolutely vile - completely disgusting and looking as if it had not been cleaned in a month. It was honestly foul... the kitchen roll my wife had to use to clean the spillage was still left on the table, and the drink was not replaced until we asked. These are simple things one would expect when paying to dine at a restaurant. Instead the staff had stood there and watched my wife clean up. 20+ minutes in with no food, and after seeing some of the pizzas being served at other tables, we decided to leave. The pizzas looked bland, undercooked, and generally terribly presented. The couple at the table next to us also mentioned that their food was chewy and dry, and it looked significantly worse than what you would get at a kebab shop at 3 AM, despite the expensive prices (around £16+ for some pizzas on the menu). After leaving, another lady who had apparently eaten there approached us and said how bad the food was and how disgusting the female bathroom was, which pushed me to write this review. I am baffled by the good reviews from others. Perhaps they have more experience with takeaways/deliveries where service is not a factor, or it may just depend on who's in the kitchen. To close, as a family who eats out regularly in many different locations, I would consider this restaurant to be in the top 3 of the worst establishments we've visited. Good luck if you're going, and squint if you use the toilets."

I purchased a tea that was too weak, when I asked for another tea bag they charged me twice for the tea !!!!