Based on 308 opinions finded in 2 websites
Based on 308 opinions finded in 2 websites
Nº 6373 in 7028 in City of London, Westminster
Nº 904 of 925 British in City of London, Westminster
Opinions
OMG… sumptuous fine dining.. it was a choice between here and the Ivy Bistro.. So glad we chose the Palace Restaurant.. the iced tea was to die for for £6, the toasted cheese sandwich.. sublime.. run don’t walk here
hugworty . 2024-11-03
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OMG it's amazing I might of been hospitalised but it's worth it for the microwaved Aldi meals I went to the loo but there was no bog roll so I just asked the lovely lady and she gave me paper towels but womp womp then my food came omg SCRAN It only cost me a kidney for the meal I would recommend the Pizza or fish and chips this place needs a Michelin star I would give 10 stars if I could.
Paul R . 2024-10-17
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this was very good. food was unreal and very cheap NONE OF THE FOOD WAS DRY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jimmie W . 2024-10-14
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Had a romantic steak dinner heree best food I ever had in a while, greatt for anniversary dinners and fine dining events!
Keith V . 2024-10-05
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When I arrived I was Giving a free steak and got sat down in my throne and the workers were very polite to me. I don't get the hate for this place I would give it a 12/10
Benjamin F . 2024-10-04
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How has it a license ????? Came here for brunch -this is NOT ENGLAND or the way we treat customers! I own a cafe in Bristol and if I behaved like the same staff at ours we would be closed . No tap water or access to WC?! Microwave meals from Aldi?! Wtf is happening guys ? The full English was a “quarter English” microwaved . I didn’t pay. Disgusting daylight robbery
H Martin . 2024-08-25
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Definitely deserved the 1*. Rude staff and microwaved food. Your better off grabbing a meal deal than risk the poor hygiene here.
Rebecca C . 2024-08-11
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If I could give this place zero stars, I would. The London Disaster, as I now call it, is hands down the worst food experience I've ever had in my life. The name of the restaurant couldn't be more fitting for the catastrophe that awaits you inside. Let's start with the rude woman. I've encountered rude service before, but nothing quite like this. The woman acted like she was doing me a huge favor by letting me order. Eye rolls, huffs of impatience, and a complete lack of basic courtesy were the hallmarks of her service. Speaking of prices, prepare to be gouged. The menu is a masterclass in highway robbery. Every item is grossly overpriced, and for what? Tasteless, poorly prepared slop. I ordered what was described as a "fish and chips," but what arrived at my table was a dry, flavorless hunk of frozen fish and stale chips that had clearly been reheated multiple times. In short, avoid this place at all costs. Rude woman who can barely communicate properly, disgusting food, and prices that will leave you feeling like you've been mugged. Save your money and your sanity by steering clear of this culinary nightmare.
Goku J . 2024-08-06
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Terrible experience Ordered and paid for drinks by card then when leaving accused of not paying .Owner shouting at us . Was able to show him “ pending transaction “ on phone .So rude
R&A . 2024-08-04
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We went with family on a tour, stopped by for grab and she refused us any service! Don’t go here!! She was rude and they have many better places close by
Monkey D L . 2024-08-01
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Terrible!!! The person op front was rude and not friendly I sow her microwave the food the chips tasted 2 days old and were dry the fish was better but it's hard to mes up fried fish. But let's get to the tomato sauce it was water like water that was red
Precious I . 2024-06-18
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The Palace Restaurant epitomizes disappointment with its abysmal service and lackluster dining experience. From indifferent staff to long waits and cold meals, every visit is a lesson in frustration. The ambiance, a dated mishmash, does little to redeem its reputation. Avoid at all costs unless seeking a case study in how not to run a restaurant. 🤣🤣🤣
Heleck K . 2024-06-12
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They allowed others to sit at tables and eat. But when we walked in they refused our order and with an instead shouted at us to leave telling us we weren’t welcome. Avoid at all costs!
MASTER . 2024-06-10
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Words cannot begin to express how bad the food is here...it's just so awful. The fish and chips I ordered was the worst I've ever eaten.the fish was bland and the chips had that just defrosted feel to them..and top it off they were served by the rudiest waitress I've ever come across. She's clearly in the wrong job. In short if Gordon Ramsay ever brings back the UK version of Kitchen Nightmares he should come here first.
Stephen S . 2024-05-21
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£16 for one coffee, a small, old bit of fig cake and a juice that was 3 weeks out of life. On top of that the receipt came on a torn off, tiny piece of paper. Please avoid this awful place. A real rip off, and I hate to think that the tourists might think this is "really" England.
bertolimario . 2024-05-01
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Had the most amazing sweet! Had green goo coming out of it lol but omg it was so nice, then a lovely cup of tea, £10! I wanted to visit this place because of the comments and its reputation. There was no waitress but just an elderly man, he was so nice, I actually had a little laugh with him at the end, wanted to let him know how amazing the sweet was. I understand people hating this place etc but I wanted to go there with a positive attitude and be respectful and kind, so i did, and i got the same back. Yes its dingy and dark but personally honestly I was very happy with everything, yes its expensive but you are opposite Buckingham Palace! As a youtuber it is important that I go to these places, maybe I will visit again in the future but for now thank you for the pleasant visit!
Travelwithrussell . 2024-04-27
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horrendous place would not reccomend.Lady at the front threatend to bite me if i didnt leave.DO NOT GO!!!! Also prices are horrendous
Daydream39933101722 . 2024-03-09
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I hate this place 😒 when I got my food there was hair in my food when I was ready to order the lady rold her eyes at me and my food took hours to make
Nelly O . 2024-03-08
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amazing food. the fish and chips were tdf to die for. great restaurnt under rated my family will definetly keep going there regulary servers were super nice
Peyton P . 2024-02-01
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Food was absolutely amazing. Ignore the other reviews on here. The service was incredible and the staff were very friendly. Highly recommend
James B . 2024-01-24
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bruh it was bit bad could of some better can not recommend food food. No good service not great 22
Ryan F . 2024-01-08
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In contrary to most of the reviews on Trip Advisor, I would like to share my experience with this establishment. In my opinion the food was really good and so was the service, the owner of the Palace restaurant made everything fresh and brought everything to our table on his own. (Even though he is already of age, and moved rather slowly) The price range is pretty much what you would assume from an establishment who is near the Buckingham palace, It wasn't cheap but it wasn't anything to cry about as well. He even talked with us about how we would get to the airport and avoid traffic ☺️. All in all a great last place to eat before I left off to my own country again. I will definitely be recommending this place to anyone who visits or is in the Buckingham palace area.
Kelly B . 2023-12-20
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SHOCKING! Avoid. Awful food and stupidly overpriced. £5 for a cup of undrinkable coffee, £4.50 for basic tea and the affront to charge service. Two horrible breakfasts and drinks £43! Interior is like a squat. The rude woman serving bizarrely stored her coat in a disused chest freezer. Beware, they’ve pained over the Palace to read ace. It is very far from that. Please do not give them your money. Plenty of decent places around. I’ve put going in there down to a really bad life choice.
Tom T . 2023-11-26
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Fish & Chips were mediocre but cost twice what it would cost elsewhere. The lady working there wasn’t very friendly at all. Bad decision.
Brian S . 2023-10-26
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If you value your health then avoid at all cost! The food is disgusting, the cafe is filthy the woman who serves could do with a crash course in customer service and I’m going to have nightmares about the toilet.
debbie d . 2023-09-24
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2 sausage chips and beans and 2 teas, £46, plus you have to pay when you order, found out why when the food came, 1 sausage, cold beans and a handful of frozen chips on the plate, all served up by the rudest person in London.
Kenny M . 2023-09-24
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ABSOLUTELYYYYY UNBELIEVABLE!!!!!!!!! Best food in London. The woman may have chased us with a stale baguette but other than that brilliant service and excellent food. Definitely recommend
Sam F . 2023-09-07
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I chose this place over the better looking restaurant next door, as it had a "traditional Greasy spoon" look about it. However, it is anything But! The Blonde woman is RUDE.... No customer service skills at all. We couldn't use the toilet until after we had ordered. The prices are way too high, Even for London. The Menu stated Full English breakfast £13.50 but consisted of 2 eggs, 1 bacon, 1 sausage and either Chips or Toast! Definitely not a full English breakfast! And on reading it from the menu "2 eggs, bacon, sausage"....... you may think (like me) that you get 2 bacon and 2 sausage, but you would be wrong! I heard a table further down ask if they do "children's meals" the answer was a straight up NO! That's because the Adult meals are actually the size of kids meals!
kerriann2008 . 2023-08-13
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Dirty. Disgusting. An embarrassment to London. Avoid. If you have a romantic Dickensian view of Old London Town with disease and Disgusting life experiences of Dickensians then eat here. This place is filthy. The food is Disgusting. The place is the worst sort of tourist trap. Its an embarrassment to London. Disgusting. Don't go. There's a McDonalds nearby go there
Pettet1 . 2023-08-12
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Ordered my food the hole meal looked dead. plain cold and looked horrible the woman shouted at me as I complained about it and threatened to throw a chair at me
stevefM2883OL . 2021-05-19
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Title says it all I sneezed into a tissue and she come over screaming at me to get out with a frying pan in her hand so I stormed out as I got over the road she threw a block of cheese at me and had the cheek to shout at me to throw it back. Avoid like the plague
RonaldDump123 . 2021-04-25
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This place should not be open. The council estate quality food at Harvey Nichols pricing is not normal. The rude, obnoxious lady who owns it is gross, messy and very nasty. Food is discusting and overpriced. Save your money and go to the café around the corner from here!
PatrykStar . 2021-03-23
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Please don’t go here, the price you pay for the food you get is abysmal. The food was cold and barely anything was cooked right. The burger patties are cheap and thin, the meat could have been frozen for months and months. The bread was stale and almost mouldy. Tasted horrid. Do not buy from here
CazzleRazzle . 2021-02-20
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Rude lady, awful food and it’s a big scam. This is a place you should never go to. Cannot believe it’s open still
R2337DAandrews . 2020-12-06
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The ugly beast behind the counter that acts as a human lady is vile. The food is like her personality, raw and full of crap.
rman12345 . 2020-11-09
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Man this woman is so rude she told me to take my cap off as soon as I walked in and then complained that I need to make my mind up as to what I want to eat or leave so I told her to go shove it and went over the road and she threw a block of cheese at me then had the cheek to shout for it back
Donald T . 2020-10-24
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La señora que me atendió fue repugnantemente grosera, me sirvió pollo en lugar de quorn y nos cobró más de 15 libras, no vayas, incluso hay un video en youtube sobre la experiencia similar de otra persona, es por eso que se puso tan malas calificaciones
Happysadhappy . 2020-09-11
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Shut this place down the woman behind the counter is rude beyond belief.almost gave her a slap..the food is repulsive I've reported them to environmental health.
Z1402RGdawnw . 2020-09-01
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Rude and awful service, overpriced and food was disgusting and they make up prices on the spot. How are they still open?
D5108WGpaulw . 2020-08-30
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No puedo comentar sobre la comida cuando salí debido a la mujer más grosera y desagradable que he conocido. Hizo que todos se sintieran muy incómodos y les gritó a los clientes. La comida se veía terrible y después de que ella trató de cobrarnos dos veces, salimos. El lugar era realmente horrible y la mujer camarera era el problema. Después de leer las críticas que debería haber hecho primero, esta mujer necesita ser arrestada por racismo y clausura.
TristanTBW . 2020-08-30
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Do not eat here. Food is diabolical, service is somehow worse. You get what you're given even if it's not what you order, but don't mention this, or you will be asked to leave. On top of this, the prices are extortionate. Avoid.
Myke D . 2020-08-30
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El restaurante más vil y repugnante que he visitado. No entiendo cómo este lugar no ha sido cerrado. La mujer que me sirvió fue vil grosera y simplemente asquerosa. La comida era absolutamente repugnante, mi cubertería estaba sucia y odiaba cada segundo de estar allí. Dejé mi comida, solicité mi dinero y fue rechazado. NUNCA VISITE ESTE VACIADO
poppys819 . 2020-08-30
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Fui a comer con mi pareja y quería comidas con huevos y patatas fritas. Mujer detrás hasta buscado 25. 78 ¡y eso no incluye bebidas! ! ! Luego pedí el precio de la bebida y ella me negó cualquier servicio. ! ! ! Le pregunté si era porque soy negro y ella dijo que sí.
Micydundee . 2020-08-28
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Empiezo y finalizo esta reseña diciendo que nunca en mi vida había experimentado un servicio tan hostil y grosero, que la comida era horrible y cara. Leí las críticas, pero no podía creer que fueran tan malas, así que tuve que probarlas de primera mano, ¡fue peor de lo que esperaba! ! ! !
gemini1967CJ . 2020-08-26
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No se moleste en ir y 'intentarlo'. Pésimo servicio y la comida es muy cara para comida congelada de mierda. Sosa y sin sabor. Los propietarios deberían avergonzarse de llamarse a sí mismos un café. Está en una buena ubicación, esa es la única crítica positiva que se me ocurre.
R9526ATryanb . 2020-08-25
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Really bad service very rude staff really bad food and very expensive it’s £4 for 1 peice of toast aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Savvyew . 2020-08-25
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Words can not describe how bad this place really is.. extremely rude staff, hugely inflated prices and terrible food
453lewisl . 2020-08-24
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Absolutely ridiculous place. Can't call even call it a cafe never mind a restaurant. Do us all a favour..shut the door.. lock it behind you and never return again. Vile pig! 1 star is too much
R L . 2020-08-24
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avoid the woman behind the counter (owner)??? Is rude, changes price's of items on the menu and told her to f**k off in the end and walk out as she wanted to charge me £20.50 for 2 coffee's and 2 rounds of toast!! Another staff member was smoking at the front door and the smell was coming into the sh*thole...close the place and chuck a bleach bomb in there it might make it cleaner and smell nicer!!
awp1976 . 2020-08-23
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I have reported this establishment to trading standards. Absolutely no respect for peoples dietary requirements. Was reassured something wasn't meat at the point of ordering, and even when it was on the plate in front of me. The waitress was literally pointing at the meat on my plate and saying it's fine, it's vege, as if I'm a total imbecile. It was clearly meat. When I asked to see the ingredients I was told to leave. Got up to leave and the woman nearly had a fit at us for refusing to pay. What is this place and why is it still open???
Dacuth . 2020-08-22
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Overpriced and really rude to every single customer. I don't know how this place still open. Don't waist your money
johnnycD9509EF . 2020-08-22
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Absolutely appalling health standards. The health Minister needs to look into this garbage hole. Avoid with a 10 foot pole
F8247EPjakel . 2020-08-22
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The woman who runs this place is just so rude. She changes the price of things from what’s written on the menu. £4.50 for one slice of toast when the menu says £2.50. I could get 6 loaves of bread for that price. Woman shouts at people for random things. She shouted at one lady who said she likes dogs!???? Never ever going here again. The food is really poor quality, I had a lump of dried fat on my beans. Honestly how is this place still trading?
Minibun . 2020-08-22
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We travelled all the way from Waterloo to visit this abomination. We didn't believe the horrendously accurate reviews that preceded us. But... HOLY FERK. How they get away with serving the pig shizzle on plates that they do is absolutely beyond me. I would rather cut out my husbands sperm-shooter, fry it off, marinade it in bird saliva and force it down my throat than visit this disease-ridden "establishment" again. The chicken was so raw I could still hear it clucking. I'm 94% sure I heard a faint neigh from my burger (they must shop inTesco #scandal). The soggy chips made my milk balloons look firm, and the coffee tasted worse than my bumhooley after a vindaloo. Pretty decent tbh.
fannyphartzreviews . 2020-07-31
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So basically, I opened it up yeah, and there was genuine fecal matter forced inside the bun. #yikes #sticky situation
459nutan . 2020-07-28
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Nah nah i aint even lying man saw a spider hop into my food and chill like naahhh i asked for a replacement and the lady was like shut up and eat or i phone police like who da fuq are u?????"!!!
dobowovo . 2020-07-12
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They were a bitch to us and dinner service was terrible and we got insulted and were really rude and annoying
706lilymaed . 2020-06-22
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Muy bien todo,muy rica la comida y sobre todo la historia detrás del bar, una gran luchadora la señora, pero que siga prosperando y luchandola como lo hace hasta ahora
995nachomalena . 2020-05-20
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Awful dive of a place, really run down, rude staff who just don't care. Cheap ingredients badly cooked and sold at extortionate rate. Burger still frozen in the middle, burned bun and cold chips. Very run down decor, I'm surprised this place exists and, as others suggest, it is probably a front for some illicit trading. Please don't eat here.
tiepolo_11 . 2020-03-02
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Got drawn in by the cookies, tasted like they had been left there for years. Mocha was disgusting, lukewarm coffee without any chocolate. Woman was rude, we had to pay before we even got any food or drinks. Cost £15 for 3 cookies and one drink. Dirty, old fashioned. We were foolish tourists who just wanted somewhere to eat, we should’ve took note that the place was completely empty. Overpriced, unpleasant and would NEVER stop here again.
841ellieg . 2020-02-23
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The way I was treated was apalling. The food was not edible, still frozen inside and they said it was perfectly cooked. No tapwater go to legal requirement. Look up the food hygiene standards on this it’s actually “requires improvement“ I really can’t believe this place is allowed to run as it is a shame on our city. The owner should be jailed for crimes against humanity, The taste of the food and her demeanor were crimes. They don’t serve tapwater Despite it being illegal despite it being a legal requirement. To make matters worse I got food poisoning I wrote to the restaurant to complain but there was no answer. They don’t care about repeat business as their entire food fall is due to the tourists who walk past it.
Georgie O . 2020-02-18
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despite what you might think, and what these goblin reviewers have said, this restaurant has nothing but the upmost respect and definitely clean tables that don't have pigeon poo on them. the chairs may only have one leg, but the challenge to sit down is quite fun and enjoyable for the whole family. tbf the food is a tad overprinted but honestly I needed a wazz so00000 badly that id pay 11.50 for a shortbread half the size of my finger.
mrgoblin779 . 2020-02-06
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Absolutely disgusting place. Honestly, would never recommend it. The food was vulgar, the place was filthy and the staff are rude, arrogant and clearly don't care about it.
MarshyMarshmallow . 2020-02-04
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the food was amazing and the staff where super nice dont listen to 1 star reviews its super clean too
imsmartok . 2020-01-30
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the owner was rude and horrible and i had to pay £20 per minute for been in the restraunt. i had a burger for 9.95 , a cookie for £10 it was worse than execution, bad atmosphere , she kicked me out for farting , this is exactly what describes her
gordon78088 . 2020-01-29
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Abbiamo mangiato il tipico English Breakfast. A noi è piaciuto molto, il signore indiano, con tutta la sua calma, ci ha preparato tutto da solo.
Mariatitto . 2020-01-23
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MUST BE A BUSINESS USED FOR MONEY LAUNDERING! Worst cafe/"restaurant" ever. They refuse to serve you tap water, even though it's a requirement as they serve alcohol. Staff are miserable and lack any sort of customer service skills. Can't believe this place is still open.
Jamie S . 2020-01-20
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If I could give zero I would. Rude ignorant owner, food basic, extortionate prices!! Steer clear of it!!
Colin W . 2020-01-15
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I wish I could give this place 0 stars. Avoid. Close this place down now before it gets worse and somebody gets ill from the food
Samfuller09 . 2020-01-06
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Incredibly rude owner and to makes things worse the burger was not cooked properly. The restaurant us overly priced and ended up just eating the chips that were soggy. Best to avoid at all cost!!
David32147 . 2019-12-28
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裝修很有特色,餐桌的臺布乾爽,人不多,很適合希望安靜食飯,服務好,態度好,但是沒有笑容,可以更友善,不用等位,侍應有熱情的介紹幾款招牌菜,健康加倍,輕爽無負擔,還好來光顧了,實在太好味
KSKHO . 2019-12-18
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Personnel très désagréable , nous avons payé 37 euros pour un burger et un fish and chips (20 euros de repas et 17 euros pour le service !!!) Alors que la carte précisait bien que le service était de 10%. Lorsque nous avons essayé de lui expliqué, la seule chose que la dame a réussi à nous répondre: i don't understand sans même un regard, alors qu'elle nous comprenait très bien juste avant. Je déconseille fortement cet établissement
aliciabO7918XO . 2019-12-18
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Me and my family saw a mouse crawl on the counter and hop into my mothers food. The woman insisted us to eat it as if nothing had happened.
NDOTT1 . 2019-12-12
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Basically if you are coming to this place be ready to have your whole day ruined by the waitress in charge here ,she will genuinely ruin your whole day ...furthermore ... they will charge you to use the toilet ? £17 pounds for a toast and coffee ...not including service charge ,beyond ridiculous , zero rating is too good for this place ,how it’s actually still trading is a mistery???water is charged at £7 per bottle even though it was obviously tap water...this is genuinely the worst restaurant I have ever been since ..I was born !!!
srhottie . 2019-12-08
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The biggest scam ever, trading standards should close this down! The food is disgusting,deep fried old nasty food, the woman is a freaky scary con artist with a big attitude!,,stay away you will die of poisoning or loss of bank account! STAY AWAY!
Ableman . 2019-11-29
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Avoid this place like the plague!!! Just look at the negative reviews. This place and the rude aggressive staff need to learn some manners and respect!!!
sonic692 . 2019-11-23
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worst cafe I've ever been to. terrible food and service. terrible staff. all round the worst restaurant in London.
dru1997 . 2019-11-23
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Visité este lugar después de una reunión cercana con un par de colegas y todo lo que puedo decir es IMPRESIONANTE, dueño o gerente grosero, comida de mala calidad y precios de menú que coinciden con una comida de una estrella Michelin. Pobre pobre pobre, cierra este lugar con urgencia.
Jackman19754 . 2019-11-23
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Don't even think about going here. Woman who works here has a disgusting attitude. The fact this place even has 1.5 is beyond belief!
Olivia E . 2019-11-22
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Staff with no manners, crazily overpriced food which is still served frozen, orders taken wrongly, and it’s a disgusting place in general
dhemary . 2019-11-22
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Disgusting undercooked food! Overpriced! Rude woman behind counter insisting this is how it’s done in her country! Avoid like the plague! Will rob you blind at £4.50 for 2 slices of brown bread! Hopefully the vile cretin behind the counter sees this! Absolutely rude when I complained! Gave us all bad guts too! Shame on you palace restaurant! Hopefully trading standards will shut you down! Filthy!
Bonnie G . 2019-11-22
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After seeing the review, thought i might go and give it a try. And everyone was 101% Correct; Worst food and Horrible Horrible costumer Service. Its a Ripoff.
Avinash G . 2019-11-22
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guys for your own safety dont go here, waste of money and the food is horrible. Staff don't have manners either.
nishaiqbal . 2019-10-08
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Genuinely shocked. Horrendous standards. More pride should be taken in the way food is presented. Not bothered about money. But this place could kill someone
SpanishOmlette . 2019-10-04
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Well there is no cheese on the grill cheese and also it’s not grilled by the way the bread was moulded, The burger was like the ones you get from the Tesco’s frozen section. There is no tap water and they were extremely rude.
Shhhbk . 2019-10-02
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Before visiting the beautiful Bucking Palace, my wife and I entered into the regally named Palace Restaurant, located on Bucking Palace Road. This was a big mistake!
hagarthewomb . 2019-10-02
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Popped in with my friends for a drink before buckingham palace tour ..was told only allowed in if we were eating ..so the 5 of us were shown to a dingy table that was cramped and the place stunk of grease . 2 of my friends used the toilet whilst the rest of us looked at menu ..an extrememly rude bad mannered woman asked what we wanted ..i replied that we would wait for our friends and order together ..she didnt like that at all and told us we needed to order now ..we all felt the same and couldnt believe her attitude and abruptness so went to walk out ..she stood in our way and said she was charging for the toilet ..2 of my friends had to pay 2 pound each what a total rip off !!!!!
Lesley H . 2019-09-29
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Mi esposo y yo nos detuvimos para un bocado rápido después de una gira que incluyó el Palacio de Buckingham. Dividimos una hamburguesa y papas fritas. La hamburguesa parecía tener mucho empanado o comida. ¡Sin sabor y nada fresco! El lugar estaba sucio y el personal fue grosero! ¡No te detengas aquí! Continúa, ya que hay muchos restaurantes cerca. ¡Lección aprendida!
OrangePaige . 2019-09-23
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Went in for a coffee. There was only one table having lunch. Asked if there was coffee and they said no. Then I noticed a sign that mentioned all the coffees available. asked again and they said they were only serving lunch. extremely rude
sandrabch . 2019-09-16
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I ordered a main meal and glass of tap water. She refused to give me tap water, very rudely. She would only give me expensive bottled water. Do not go there. I have never left a bad review before.
amandapvellingworth . 2019-09-04
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We were doing the Buckingham Palace tour and it was pouring with rain so needed to shelter before we queued for the palace so decided to have two coffees in this place. We ordered at the counter and sat down two other people came in and were told very rudely to wait at the counter and not to sit down! The coffees were made, hubby had Americano I had cappuccino. The milk frother nozzle was not wiped after use. These cost us £6 with service charge in disposable cups. There was a plant bracket on a wall with cobwebs on it! A dead fly dropped onto the table. Many people came in and were also told to wait at the counter and we saw many deciding to leave before ordering. The toilets were a disgrace not very clean . It was a tired dated and dirty place and it now makes sense why it was so empty. I wouldn’t call it a restaurant at all more like a dirty greasy spoon. Wish I could have given it zero rating but there was no option.Just avoid this place it’s awful
30JudeE . 2019-08-26
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Booked Royal Day Out tickets for my friends.Thought it is better for them to have some thing to eat during a very brief break (30-40 minutes) before going to the State Room. Therefore we decided to have something there as it was quite empty before we went and the restaurant is near to the Palace. The whole experience was bad in the following respects:
Vacationer429698 . 2019-08-18
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Had some friends with me visiting London from Germany. Had been having a great time but we were short of time so hadn’t eaten until we were making our way back to Victoria Station. Found this place and though we’d give it a try. The place was empty. Went to sit down and stopped by woman who said ‘wait to be seated’ that should have been a clue. Ordered cheese burger, spaghetti bolognese, tuna pasta and a cheese omelette. Four meals.
895melvinh . 2019-08-16
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I probably won’t get an invite to a garden party, so this was the next best thing.. a good selection of sandwiches and cakes plus tea / coffee. Not cheap and difficult to find a spare seat but worth it.
Karen T . 2019-08-11
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The first thing to say it is slap bang in main tourist area and therefore its costs and the prices are higher than normal. The place from outside looks tatty and tired. Inside the waitress is quiet but effective, We has two diet cokes (a glass full with ice cubes) and two tuna sandwiches and it cost over £20. The coke was just that. The sandwiches had a lovely soft but standard bread. The tuna was tinned mixed with mayonnaise. Not special maybe but tasty and delicious.
Andrew-the-Herkes . 2019-08-11
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THE most expensive bacon and egg sandwich I’ve ever had (£6.95!) which was also pretty terrible, reheated bacon, half toasted (cheap) bread even though I didn’t ask for it to be toasted (probably done because it was too stale). No wonder it was empty in there, wish I’d looked at reviews first as I would definitely have gone a few shops along to the next cafe. Almost waiting to be ill now (hope I’m wrong!). Unwelcoming and unfriendly man behind the counter, certainly won’t be visiting again! Horrendous!
babyfinbar . 2019-08-09
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Entre Victoria Station y Buckingham Palace encontramos un pequeño lugar que me hizo recordar fuentes de soda de mi ciudad natal, en busca de probar el tradicional fish an chips decidimos comer ahí, no nos equivocamos, preparación fresca, patatas que no eran congeladas, una atención muy cordial, nos dieron incluso algunos tips para comer y disfrutar tal como lo hacen los londinenses, acompañamos el plato con unas cervezas locales para terminar con un pie también de mano factura hogareña y muy sabroso.
letgapaval . 2019-08-06
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Worst cafe I’ve ever been to.. came just because of the bad reviews to see if it was as bad as people said but it’s probably worse.
James S . 2019-08-04
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Avoid like the plague. Terrible service from staff, woman screaming at us for picking a fork up too early. She also sneezed all over my friends food and still expected him to eat it! Apparently ‘this is how we eat in my country’. To make matters worse we then caught a rat scurrying into a hole near the bread.
Londonfoodie96 . 2019-08-02
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As soon as I walked in the woman screamed at me for not knowing what I want, I got the chicken and chips and the picture says it all. I would rather go skinny dipping with Micheal Barrymore than eat here again. How this place is still open is beyond me. She said having chicken medium rare is normal and tastes better then kicked me out for complaining! And wouldn’t even let me have my food. Police are currently investigating this
Donald T . 2019-07-30
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1 Opinions
Rather expensive. Also a limited range of drinks for children. Central London prices (£3.85 for a bottled milkshake?!) which may explain why it seemed rather quiet.
1 Opinions
El servicio era pésimo, comida tardaban mucho en venir y tarda una eternidad para conseguir la atención de los camareros y camareras que te sirvan más bebidas mientras se espera para la comida. Me decepcionó mucho, así que mis amigos. La comida y las bebidas estaban bien caro para lo que se dieron, aunque está en Londres,
5 Opinions
Most disappointing, The wait staff seemed very friendly but there were at least four people giving them orders so the place seemed rather confused. After we were escorted to a seat we felt somewhat abandoned and after about five minutes had to get up, walk to the desk and ask for menus. My wife’s French Toast arrived and was accompanied by 8 berries and a single tablespoon of whipped cream, only one side of the slice of bread had been immersed in egg. My Hot Chocolate was so watery that I left most of it behind. In fact we had eaten half of our meal before we could flag down a staff member and enquire about our yet-to-arrive drinks only to be told that the bar was very busy. Well that certainly made us feel better. We eventually left our half-eaten food behind, paid the bill and left, never to return. Until the quality of food and service improves I would recommend avoiding this place.
28 Opinions
First visit here and I have to say my blueberry muffin was the best I ever had. Proper sweet blueberrys inside. Incredible and a lovely moist muffin. I ordered a coffee but their machine had broken but the tea was fine. Plenty of it with decent crockery. Recommended for me with outdoor seating also