Ostler Restaurant in Newcastle-under-Lyme

Very good and fresh food. I had soup of the day and pie of the day and they were very tasty. But the service was just outstanding! Extremely friendly staff.

Top draw service, highly recommend 👌

We ordered our meals just after the 6pm opening, assuming we'd be able to leave for the theatre by 6.45pm. Unfortunately the food didn't arrive for half an hour (there was only one other pair of customers). When the food did arrive, the cook came out with her own dinner, sat opposite us and conducted a speaker-phone conversation with her potty-mouthed boyfriend. The food itself was nice enough, but having to bolt it down in that environment before dashing up the hill to the theatre was not a healthy experience. People who work in hospitality really shouldn't treat the paying customer as an inconvenience to their working life.

Held my mum's funeral wake here. Lovely buffet food. Very reasonably priced. Lovely staff. Thanks very much for everything.

A huge thanks to Mr Shake, the Manager, and his staff for accommodating our pre-theatre booking. The food was fantastic and thanks to the wonderful service we received we arrived at the theatre in plenty of time to enjoy the show. We'll be back. Thank you.

Amazing food and service. It was one of the best meals we've had. The duck was amazing. Definitely recommend eating here. I wish we were staying in the area longer so we could try some other menu items. Before making a booking, check groupon and see if they still have a deal available.

Very nice lunch. Good quality food . Excellent service.

We were very pleasantly surprised, food was excellent, service was good. Only gripe was the decor, could be updated a bit. The ale on tap was not great hence 4 stars.

An impromptu visit to the restaurant this evening and I enjoyed the food served. Whilst the overall ambience of the restaurant is tired, I ordered the Beetroot Falafel and was very impressed with the standard of presentation and the flavour.

Went into the Gladstone Bar. Food (sausage sandwich and fries) was fine and service was friendly, welcoming and efficient.

Had a lovely eggs Benedict in there when I stayed, my better half had omelette... the other selections on the menu looked great too

Good place. English breakfast Okay

Great dining experience would recomend and definitely will be returning again staff are lovely give it a try

Place is a little worn, but a good chef

Not sure why opening hours are not correct as the restaurant is taking food orders till 9pm. Fantastic food! Every table was comenting on each serving how gorgeous it is. I went twice whilst staying at the hotel and will be definitely back.

Had the most delicious fillet steak! Great staff.

1980s throw back. Food is delicious though. Staff super pleasant.

The one thing, just not warm enough heating a bit low

Although we arrived just as the restaurant were stopping serving they were very accommodating food was lovely as always and the staff very friendly.

Quiet but I like it, lovely home cooked food and really pleasant helpful staff

Enjoyed a lovely meal with our wonderful friends. Highly recommended.

Went to a wedding reception, the food was lovely and the staff were very friendly and professional

A little wait on getting to the table but brilliant service and delicious food

A very warm and friendly welcome from all staff. Food was absolutely amazing. Will definitely be returning.

Had Sunday lunch here food was delicious and absolutely outstanding couldn't fault anything and the staff were lovely and very helpful

Great food had Sunday lunch excellent friendly atmosphere

Have been here many, many times. The food is always fabulous, service is good and you can enjoy conversation while you eat and drink. Please give it a try, it's worth it

Excellent quality, very friendly staff, outstanding food.

Food very nice well presented. Staff friendly and helpful. Interior in need of work smells musty. If this was improved the place would alot busier. As food is very good.

Very friendly staff and the food was above our expectations and good value too .

Food was excellent service was outstanding Just one negative the seat next to window in first booth has you enter the restaurant to avoid it is lumpy and uncomfortable. But food and service outstanding Purchased using a Groupon voucher but there were extras which you simply paid for on site. Eg Groupon voucher for 2 cost 23.20 And paid on site another approx 19.00 for 2 So total price for 2 was 41.20 But that was for a 3 Couse meal with one glass of wine for two people Plus an additional glass of wine For my other half Well worth it food and service .

Always a beautiful meal. Staff were lovely. Highly recommended restaurant.

The team were very accommodating of our large group, and kindly provided a specially devised set menu to make ordering and payment simpler for us. The food was excellent. The decor in the bar and hotel in general is tired and the furnishings could do with a face lift, but the staff were attentive and more than made up for it. Our group went out for good food and good company, and we achieved all that at the Ostler. A better drinks service at the table would have made the rating 5*, but we would go back again nonetheless. Thanks to the team 😊

The food was cooked really well. The staff couldn't have been more helpfull. Really enjoyed it.

Top mark. Felt relaxed. Good food and staff were wonderful. Will be going again

Very tasty food, very good service with friendly staff. Lovely lay out too inside and nice and warm.

A great dining experience. Good food, fine wine in a lovely environment.

Lovely last minute lunch, delicious food and very good value, with great service,very quiet though, just four of us in the restaurant, probably after Christmas lull, definitely worth a visit .

The meal was lovely and the staff were very friendly would definitely recommend

Pleasantly surprised. Food piping hot and cooked beautifully, plated well and good portion. Sadly the out dated decor really lets the venue down.

Very good food & service, good to have excellent service, food & pleasant seating in the Ostler Restaurant,

Visited here last Sunday with my family. Really enjoyable meal and good value for money too, three courses worked out about £20 a head. Very friendly table staff and manager greeted us personally. Looking forward to coming here again. Thank you. The Akers family.

Food was excellent covid19 precautions in practice staff very friendly and helpful

Lovely food lovely staff, overall great service

Really good food and service... Music wasn't to our style but this might be the branding of the restaurant?

Superb roast sunday dinner and traditional pudding. Beef gravy outstanding! Great value and service.

Beautiful food, amazing service but the restaurant is drafty and a little haphazard in its decor