Onesti’s at The Rex in North Lanarkshire

The Rex offers decent fish suppers that are consistently satisfying. While they might not be extraordinary, they hold the title for the good in the Motherwell area.

Food disgusting ordered ham burger that was raw and not cooked properly and Large fish supper didn’t come with chip wast of time and money

Love the fish suppers from here. Nowhere better in the Motherwell area.

A member of your staff never asked me if I wanted salt and vinegar n my food which is a priority for me personally. My issue isn’t really with this exactly, it’s with the fact she put my food in the bag and when I asked her if she had put salt and vinegar she made a very condescending face and said yes. When I’ve got home however, I’ve found there is absolutely zero salt and vinegar. I think some of your staff need to learn to not be so cheeky to their customers.

Once was the best chippy in Motherwell Seems to cater more for telephone orders, waited 45 minutes for a sausage supper Nobody seems to know where they are in the queue shambles

I have to say that the food is generally very good but the service???? You have to wait ages to get served, they forget to put your order on and constantly get the order wrong. What is really bad that there never is an apology. I have decided to use elsewhere.

Reviewed this venue four months ago, gave it five stars as fish was freshly made and it was truly delish. Tonight however, fish was all stacked up in the display cabinet, staff assured me it was just fresh made and it certainly looked good however when we got it home, the fish was dry and the batter just wasn't right. Sooo disappointing, serving up dry fish, you end up just eating it because you are hungry but what a difference in quality and tastiness and enjoyment from the fish supper I gave my last review for. Very disappointing, puts you off.

The service in this restaurant was amazing!! highly recommend for a family meal. the pizza was great. the staff were very helpful and very welcoming.

Got a lasagna from the Rex today, expecting my usual nice meal of lasagna, salad and chips, got it home and my lasagna came out the container as tomato MUSH, sorely disappointed, plz revert to old recipe or chef coz that lasagna was disgusting

I am so disappointed with the experience me and my family had hereThe suppers we got today we.r not good the batter on my fritters and king rib was so thick and hard wouldn't get suppers again sorry

Absolutely my chippy of choice. Staff are so friendly, food is always brilliant. Cannot fault this place

Picked up a collection order last Sunday. Order was spot on and food was hot and very tasty!! Our fave is chicken tikka kebabs and their pizzas 🍕 would definitely recommend.

If anyone is looking for a fantastic meal then this is the place to be. I travel regularly from coatbridge as I know that I am guaranteed 5* quality and great customer service.

Have been in the rex at different hours of the day and find food good during busy periods(12To2p.m--5to 7 p.m] and during a quiter time food may be a bit crisp as prepared fried food has laid for a long while. For me perfect answer on entering cooks cook food fresh.

very fast dlivery and very kind driver brilliant customer service. amazing chicken tika and fish supper

We ordered food for four people for delivery at 5.55 pm. At 6.55 pm I telephoned to see what when we were likely to receive it. I was told they were waiting for a driver. It arrived 15 minutes later. Our address is literally 3 or 4 minutes away. The food was hot but dried up as it had clearly been kept warm for up to an hour. I had ordered a large single fish but 2 small fillets were delivered. I specifically wanted a large fillet as it would be more succulent but I got 2 dried up fillets. Completely unacceptable all round. We will not use them again.

Ordered takeaway & start to finish experience was terrible. Ordered pizza deal, girl didn’t understand what I was ordering, couldn’t even take my address properly. Took 3 attempts. After confirming the pizza I wanted, again the girl didn’t understand even although it was a standard one from the menu. Despite being fluent in English I even used phonetic alphabet to confirm details. Asked her to confirm my order and she couldn’t, I had to correct the order. I was trying to order the Rex inferno with a tomato base (with free margherita) & chips. Order arrived after 40 minutes minus the chips, which driver didn’t even notice. Driver said it would be straight round, we are a 2 minute drive from the shop. 20 minutes & 2 cold pizza’s later no chips. Called the shop after 5 minutes of being told they were waiting for a driver coming back I asked for a refund for the cold pizza I had eaten/left & chips. Individual over the telephone was not happy. They said they would collect the pizza. After a short time less than 10 minutes we had a driver to collect pizza (despite there being no driver available to deliver the chips), but as had eaten some of it as it was over an hour since it had been ordered & 40+ minutes since it had arrived no refund was offered (except chips). Terrible experience start to finish & shocking service. Had cold pizza for dinner ultimately waiting for chips that were never going to arrive & they think this is acceptable. Simple & honest solution would have been to deduct chips from order at point of delivery as couldn’t meet the order.

Went in for take away, was looking at what food they had ready, went further down the counter to put order in, was met by small middle aged woman not pleasant at all put in order for 1/2 pizza crunch supper, single hamburger, single king rib and portion of fritters, the woman was in such a hurry we never received chips with our supper order. It was a quick and unfriendly to serve and get us out the door. Not good service at all.

Phoned through large order from office @ 11am went to pick up @ 12.30pm n told order not ready said 'waiting on chips'. Large queue being served in front of me any was told by the owner they were in front of me! Was then told by girl serving ' we don't make up the order until customers arrive - in case they don't come'. Shocking lack of trust! Nothing ready in the fryer either! Left in disgust. Please take heed if u plan to do the same. Won't be back. Staff r so disorganized.

Always had good fish and chips, the special super is my preference. My only complaint is the eat-in restaurant service is a bit slow.

came here for a supper for my son and the lady behind the till was so not nice she was very ignorant and wont be back in the place

I go here to order pepperoni pizza, they apologize if it takes more than five minutes, food is always amazing. Staff are wonderful, prices are unbelievably good.

My wife and I and our two kids arrived here today to have our lunch as we had been shopping and were all hungry. We love the Rex since it’s been taken over by the Onesti family. It is our chip shop of choice when having a take away. We had used Raimond’s for years and were glad when The Rex became part of Onesti’s.