Based on 2.122 opinions finded in 2 websites
Based on 2.122 opinions finded in 2 websites
Nº 191 in 319 in Cannock Chase
Nº 3 of 6 American in Cannock Chase
Opinions
Good stop off on journey to Wales from East Midlands. Lovely food and friendly staff. Quick service and lovely filling food.
Julie S . 2024-10-11
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There is certainly a lot of choice on the menu for breakfast and burgers. You get what you pay for though .. cheap food with limited flavour! If you're visiting have something simple as it's literally children in the kitchen. The service is slow and the staff always seem.miserable. The best time to visit is early in the day when it's quiet because you actually get served at a reasonable rate then. Also it is not free parking anymore, there is a sign on the desk on the entrance but it's not obvious.... The signing in tablet is behind you by the door which you don't necessarily see unless you know it's there. It should be in front of you as you arrive!
PunkPixi3 . 2024-09-28
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We went for fathers day to treat my dad, it was so busy and we had a long wait but the real disappointment was that we both got sent a parking fine a month later even though we put our reg numbers in the device inside the door, which had no signs informing us to do and the staff didn't tell us about the change in parking. We appealed the parking fine with proof of being a customer but they still denied us and we had to pay the fine. Such a disappointment we have been going here for years but this will be our last trip there.
Afton H . 2024-09-04
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My daughter loves it here our breakfasts were lovely.
julie banks . 2024-08-18
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Very nice place for all day breakfast. Definitely recommend
Aimz . 2024-08-10
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If you fancy a great place to go and grab a taste of 1950s America? Well, this is definitely a place you should go. The food is amazing. I highly recommend the milkshakes. Just be prepared to have your taste buds to be blown away with all the great tasting food
Doug Pratt . 2024-08-09
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Visited with my daughter and grandson. We arrived before midday but there was a 20 minute wait for a table despite the restaurant being half empty. Once we were seated there was another 10 minute wait before anyone came to see what we’d like. The drinks took 15 minutes to arrive and the food was another 40 mins. Food was average and my grandson’s fries were served 10 minutes after us. Once we’d finished it was a long time before anyone came to see if we wanted a dessert. We said we would like to see the menu. She said she would come back and didn’t clear the table. After waiting 20 minutes with no service I got up and asked for the bill. Don’t think I’ll bother returning.
Kate C . 2024-08-08
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Went in April for birthday. Paid £70 for less than average food. 3 months later get a debt collection letter about unpaid PCN which I never recieved. Point being there were no clear visible signs about unauthorised parking..its disgusting no staff made us aware they had now contracted a private company to issue PCN while on their car park using their restaurant. This is some kind of scam to subsidise their business because they are not making enough profit selling food. Avoid this place terrible absoultely shocking how you treat customers
Daydream02261435444 . 2024-08-04
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Absolutely disgusting… parking is a con … received 2 parking fines which weren’t the worst part.. we couldn’t appeal despite putting our number plate into the system. AVOID AT ALL COSTS . Your dinner will be average + £60 fine for parking.
Leo B . 2024-08-01
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Good place ruined you will get a parking fine even when putting your details in this has happened 2 times now ones with my self and once with my dad 5 months apart. Unfortunately now non of my family will visit again !!!
Elliot Beale . 2024-08-01
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Place WAS great used it regularly but wont go back now as been charged 100 for parking after eating in and was not told to put reg in system and now have to pay for parking absolute joke. Diner themselves say they can't do anything as its 3rd party ticket company. Feels like a scam this place is not worth 100 for there poor comunication skills and if I'm honest was only average food last time we visited defo not worth the 150 total cost for a hours meal will not used again !!
dan morris . 2024-07-29
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Lovely friendly staff. Loud busy environment when we went but not unpleasant. Great food reasonable priced. Kids under 10 eat free which was a nice surprise. Epic milkshakes.
Katie Brown . 2024-07-28
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Amazing diner. Best I've been to for some while. Food was top notch. Service excellent. Will return if passing near or even not so near(divert) 👍🙂
Stan Trudgill . 2024-07-26
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Always a good place to visit. Especially if you fancy a cheeky dessert.
Michelle Jenkinson . 2024-07-22
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Service very slow. 20 mins after seating to get any order taken. After 20 minutes after finishing food had to get up and find a waitress to ask for the bill. Gone down hill so much since it's heyday, sadly.
Hayden Walmsley . 2024-07-19
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I go as often as I'm down the country, always fantastic food and service and it is such a nice place to be. The shakes are amazing!
Graham Hardy . 2024-07-16
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Received parking fine. We went with my daughter for father's day in 2 cars and we both put our licence number into the device inside the door. We then received a parking fine a month later for parking here. We've been going to ok diner for years and this is a shame this is now in place and has put us off going in the future.
Anthony Hill . 2024-07-13
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The breakfast was amazing and the coffee was really nice too. Lovely and polite staff. Will definitely go there again
Vicki Hogg . 2024-07-12
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Don't bother going here as you will get a PARKING FINE! We went for fathers day and inputted our registration for both cars into the machine inside the door. We have now just had a parking fine for both cars for that day and no way to appeal as the machine seemed to be working at the time so no proof to appeal with.
Afton Hill . 2024-07-12
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Only popped in for a coffee after coming off the motorway at the wrong junction. A real hidden gem. Great service, fantastic food, and sublime ambiance.
Craig Robinson . 2024-07-09
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Used to be a regular at this restaurant. The main attraction for us was the free refill coffee. However, since they have changed the brand of coffee, we no longer go there as it just isn’t as nice . The breakfasts are always nice and the vibe in there is always welcoming. As said, the coffee is the reason we won’t return
BenBoothman . 2024-07-07
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Great food with friendly staff! Amazing America designed diner that really gives you the feeling of being in the states 😀
Michelle Matthews . 2024-07-01
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Beautiful fresh food always enjoy our visits.
Jaki Taylor . 2024-06-25
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Only 2 staff (Cook and server). The server took half an hour to serve our table for drinks. Very rude and abrupt service. Very rushed and didn’t have a second to spare to ask us how our food was, if we wanted drinks refills or sauces. Service needs much improvement but food was nice x
EmJayB . 2024-06-25
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Absolutely beautiful little place! Really does feel like a classic diner! And the food was incredible! Decent prices and great service! Was a little quiet when we went but I don’t mind that, I prefer it!! I wish I had somewhere like this closer to home!
motherofcatsX . 2024-06-20
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The first time I've used the OK Diner, the food was amazing, and no grease cooked to perfection. I would like to thank the chef and all the staff. I will definitely be using this establishment again. The staff are a credit to the company many thanks 😊
Cannock Road Cars Featherstone . 2024-06-12
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Been going a long time now and still a great place to eat especially for breakfast.
chris sanders . 2024-06-11
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Just brilliant all round great food, service and atmosphere
Gra . 2024-06-08
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Nice and relaxed atmosphere. Highly recommended 👍
Joy Williams . 2024-05-28
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Have been going here for years on and off. The milkshakes used to be fantastic, made with real ice-cream. Not so much now, as the three we ordered seemed watered down.
Alex Hodgetts . 2024-05-24
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A classic A5 diner, reminds me of 50 years ago. I enjoyed the visit and the food.
Andy Savage . 2024-05-13
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We were served drinks straight way and given time to go through the menu, our food was very nice but the service was great very polite and offered refills as soon as we had finished. After paying the bill we were given all the time we needed and not pushed out. Will definitely becoming back.
shaun Fitzpatrick . 2024-05-06
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Shown to our seats and then promptly ignored, it wasn't even that busy. Sat trying to catch an eye for about 15 minutes before giving up and walking out. Shame as the menu looked lovely.
John Foster . 2024-05-04
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First time here, and I was very underwhelmed. Service was slow even though it wasn't busy. The menu looked good but the burgers were slightly overcooked. No one came to check if everything was OK. As people were leaving around us, the booths were not cleared, so there were dirty tables with leftover food and plates around us. This made the place seem dirty. Despite the notices on the tables saying to pay at the table, no one came for payment, so we ended up blocking the narrow walkway to pay on our way out. £77 for 4 of us, 4 burger meals, 3 milk shakes and a Dr pepper, There's a lot of competition for burger bars now, I feel ok dinner need to raise their game if they are going to stay competitive with the likes of Burgervill in Hednesford.
PHILLIP GOOCH . 2024-04-30
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The food was good but the coffee was warm, not hot. I like my hot drinks hot the staff were very busy it looked like they were short staffed.
Sue Roberts . 2024-04-28
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Service here is terrible the girls were more bothered about talking about getting in at 5 o'clock in the morning than serving customers I have got a tip for them get a note pad to write customers orders down then you will not forget anything of the order. The food is ok
Jen Southall . 2024-04-08
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Great food, good music and friendly staff. Some of the furniture needed some atte tion though, the cords on the blinds and the trimming on the walls looked a bit grimy. But other than that a great place to eat.
Rufe ManeyWuff . 2024-03-18
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Food was good and service was fine when we got there, but asked the server for the bill twice and they took 40 mins - in the end had to speak to another worker about getting the bill and had it straight away.
Isobel Thorley . 2024-03-16
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It kind of lives up to its name, it was OK. Coffee machine was on the blink so only filter coffee available. Parking can be a bit tight when it's busy.
Ed Lacey . 2024-03-14
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The food was very good and the severs were polite and friendly
Liz Uttley . 2024-03-13
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Lovely food, was nice and quiet when I went around 2ish Staff are lovely
natalie Hall . 2024-03-04
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Attended on a Sunday morning for breakfast, apart from the crying baby and a child kicking the booth seating every 2 seconds it was a fantastic breakfast, couldn’t fault the food, clientele on the other hand.. Refillable coke too!
Rickie . 2024-02-26
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Great little American style diner great food and banging milkshakes
Steve Edwards . 2024-02-19
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Food was good, service was good and quick great portions size fairly priced first time would definitely re-visit. Highly recommended
Sanj . 2024-02-18
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Loved our breakfast this morning 😁
Andy Buckland . 2024-02-14
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It’s called OK and that is as good as it gets. Service was poor and food mediocre when it finally got to the table.It was my first and last visit.
vivm835 . 2024-02-14
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First time I’ve been to OK Diner, it was really busy but the service was still great, friendly attentive staff. Great menu. Wide choice of milkshakes and puddings. Food was excellent, quality burgers good portion sizes. Would recommend and will be back!
Rob Faulkner . 2024-02-14
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Well done Cannock. Good meals. Please fix the drinks machine so we can get no sugar drinks.
Kevin Jory . 2024-02-11
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Grandson loves his food from diner. Staff really helpful.
Deb Butler . 2024-02-11
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It was so good we ordered drinks and they came in two minutes and then food was delicious and dessert and the staff were absolutely amazing and good so thanks to the staff who served us we really did appreciate it
Breigh Thompson Moore . 2024-02-04
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Took my little boy there yesterday evening, very clean friendly staff good prices and food was amazing. Best place I've been in a long time A+++
Martin Drew . 2024-01-30
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Food was bosting, didn't take ages, staff were friendly. Had a double burger and I didn't really need it, portions are good, single is enough for ya average guy. Vanilla malt milkshake was my highlight
Lloyd Habberley . 2024-01-27
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A very quiet diner, essentially because it's not next to a main road but very welcoming nonetheless.
Shaun Endersby . 2024-01-22
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Great Atmosphere, staff are very friendly and helpful. Good value and good food
Rob Phillips . 2024-01-21
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Food was slow and not like description at all as I ordered the super specy chicken burger and it was more sweet than spicy. Wait was long to be seated and to be served. Not really good for family that are big or have new born children.
Pete-Li D'Oyley . 2024-01-19
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Poor service because we had to wait almost 10 minutes to place our order in an empty diner. We were so hungry. Waitress has no idea.
Lee O . 2024-01-17
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Hot dogs were very plain and not great texture, one of us had the porker, well it was like a greasy slop on top with a tiny sprinkle of plastic cheese, not bbq taste at all. Burger had been over cooked and the rolls and baps for all of us were dry chewy not nice, only good thing I can say is that the milkshakes were good. The meal itself was very disappointing, especially for the cost of the food, I expected far better.
Hamsters of fun . 2024-01-14
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First time visiting an OK Diner. It was absolutely amazing. The food was hot and delicious. Tea and coffee was excellent. Best root beer float my son has had. Yankee Doodle Breakfast was to die for. Me and the wife had The Big One breakfast which was equally as superb. If not one of the best breakfasts I’ve ever had out. Staff were informative and polite. Highly recommend, can’t wait to return!
Dean Doughty . 2024-01-13
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Always a great dinner - great for kids 🩵
KELLY Thompson . 2024-01-03
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The food wasn't as good as it normally is, and the banana milkshake was a bit wishy, washy. The Oswestry outlet has better food overall.
Richard Stowe . 2024-01-02
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We were treated really well, and the staff were very attentive and a credit to the whole dining experience. Great customer service, too. I am more than happy to recommend you visit soon.
John Wilson . 2023-12-30
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Good food at a good price. All staff are superb.
Andrew Cox . 2023-12-29
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Place has upped it's game service wise. Food has always been decent but slow service let it down. Happy to report last couple of visits it's improved a lot
Addie Burns . 2023-12-27
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They've got the short order food game off pat here. Very very 👍 good.
Laurence Reade . 2023-12-24
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Food good, atmosphere American lol. I loved it will be going back
Sara Smith . 2023-12-13
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Perfectly decent and inexpensive. I’m
David Normansell . 2023-12-11
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Went to this diner accidentally on my way to Birmingham. Food is ok and staff are friendly. Music brings you back to the 60's.
Johnathan Pin . 2023-12-01
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It's a popular nice place , good quality food.
Hendrik Embrechts . 2023-11-24
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Lovely burger and great price with the Wednesday offers. Decor a little tired.
Darren Harley . 2023-11-19
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Kids love it here and so do we. Kids eat free when adult buys a main meal. Great, relaxed atmosphere.
Susan Harley . 2023-11-17
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I was very disappointed. They tell me that this is a normal egg. Service was awful. Food worse. And I used to love the ok diner in Leominster, I’m assuming it’s different owners.
Rachel Kibble . 2023-11-14
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Good food, well priced. Good parking and disabled access. Great choice on the menu. Rock n roll music playing, which is fab. Staff were really friendly and attentive. Family breakfast on a Sunday, great choice.
Deborah Matthews . 2023-11-13
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Great place, good food, friendly staff and atmosphere
peter goodfellow . 2023-11-13
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FANTASTIC! quick food and it tastes delicious i'm defienetly going again. Highly recommended it's brilliant and i love the american design
Calm February . 2023-11-11
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this was horrible 40 minutes wait for food
Sachin Thanoyan . 2023-11-11
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I've been going to this OK diner for nearly 20 years and honestly it's gone downhill, if it wasn't for nostalgia of coming here with my parents as a kid I don't think I'd actually come again. The atmosphere and decorations are amazing and really give a sense of America, and the staff are helpful. However these just aren't reason enough to justify the food experience. The food itself is quite low quality, I had a burger which was mostly cold and the fatty bacon barely cooked. The highlight was probably dessert but was also not great. It's a shame because it has great potential and the food definitely used to be better, unfortunately the cost just really match up to what you get.
Lauren Gray . 2023-11-02
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Great real American diner experience. Even though they were closing shortly we were welcomed in on a rainy night, great service and excellent food. Nice rock n roll music atmosphere, plenty of parking out front
Mark . 2023-10-29
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it’s freezing to sit in here !! Food can’t stay warm and I spend half the time shivering !! Lovely food and lovely staff but entire experience is ruined by temperature :(
Elinor Shasby . 2023-10-21
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Friendly staff good food had a breakfast very clean and bright surroundings great american decor and 50s music playing
Ellen Kraushaar . 2023-10-20
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Service people were very friendly. Had veg food, not sure it was all good. They tried their best.
P K C N . 2023-10-15
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Really great atmosphere. But the food is very over priced for what you get if I’m being honest also not much of a variety and the portion size is not even close to the portion sizes in the USA. But lovely place to take the family ❤️
Louis Wood . 2023-10-14
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A nice welcome, clean tables, ordered our drinks, ordered our food and it came in no time all really nice
Paul Townsend . 2023-10-10
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Our new favorite stop on the way in A1!! If you want to stop for breakfast, lunch, dinner or just tasty icecreamshakes, dessert on the way, when you are on A1 road, near Newark, highly recommend: good food, kind staff and nice atmosfere! TBH i think worth even just go here too.
A. Bodor . 2023-10-09
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I loved the experience of eating in an original 1950's set diner, I only had one problem I didn't know wether to eat or sing because this is my music and I loved it, thank you so much I could have stayed until closing ❤️
Pauline Hunter . 2023-10-06
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Went for breakfast, it was bang on I would highly recommend
Liam Fagan . 2023-10-05
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Been going here for over 10 years but after today I will never return. Seated immediately and felt rushed to pick what to have with my daughter, the young cook was bragging about how pissed she got last night laughing about while cooking food. My food was terrible bacon over cooked and the pancakes were microwaved and not fresh. (In America they make pancakes fresh not via CHEF MIKE) Then this young fella asked him for the bill he said “no problem” then continued to serve 3 tables and seat another 4 tables with people that had just came in. Ended up asking the blond waitress in the end Sloppy service and food was nothing more then dog food the manager is Arrogant when he was asked by another customer he questioned the service charge the he manager butted in and said “the tips go to the staff the service charge goes in the owners pocket” 🤨🤨🤨🤨🤨 Won’t be returning AVOID
V . 2023-09-30
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Clean and well priced, kids eat free promotion. asked for colouring paper for the children twice and not provided, although they do have free refills the table wasn't checked regularly enough to get more than one refill over the course of the meal. Would return looking for an improved experience.
Nadine & Tom Woodhall . 2023-09-21
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Personally I love it here! The food is good and I love the music and the 1950s theme. Also the milkshakes are nice, too.
Daniel Alexander . 2023-09-17
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Twice we’ve been here now and both times received poor service by young kids/adults with no care in their job. Long waits without a drink then when you get a drink you can’t get the “refills” sat with empty plates not being cleared or bought the bill. This last visit was a birthday breakfast, safe to say we won’t be returning
Emma B . 2023-09-16
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My family will never set foot in this place again. They make no provision if you have a newborn baby with you who is too young to use a highchair and they don't allow pushchairs. You're expected to hold the newborn baby whilst you have hot food and drinks which is extremely dangerous in my opinion. Rude and offhand staff member turned us away. I emailed the restaurant owner regarding their policy and he couldn't care less. After 23 years of using this restaurant we will never be returning even when the baby is grown up.
Alison Sherrard . 2023-09-08
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My family will never set foot in this place again. They make no provision if you have a newborn baby with you who is too young to use a highchair and they don't allow pushchairs. You're expected to hold the newborn baby whilst you have hot food and drinks which is extremely dangerous in my opinion. Rude and offhand staff member turned us away. I emailed the restaurant owner regarding their policy and he couldn't care less. After 23 years of using this restaurant we will never be returning even when the baby is grown up.
welltravelled678 . 2023-09-08
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Had a chocolate milkshake. It was really nice. Service is a big slow. The table was sticky.
Shirley Venning . 2023-09-05
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Use this pub regular, food always excellent, beer kept well. Aaron and the team are very polite . have the craic and attention to detail is second to none. Can't fault the staff and hospitality at all.
adrian m . 2023-09-02
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American style diner, heart attack style milkshakes, fairly big portions
Andrea Webster . 2023-09-01
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Second time here, not as great as the first but might just be different cook. But was good enough.
Francesca Day . 2023-09-01
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I love all OK Diners, they're a great place to stop on a long journey. Classic American diner style food done well with a huge variety of options. Burgers, salads, hot dogs, breakfasts, they're all great. The milkshakes are a meal by themselves!
Philip Bradbrook . 2023-08-31
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Had a great time and food was great
andrew edwards . 2023-08-30
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I really fancied some chicken wings with blue cheese sauce so was happy when I saw them on the menu very tasty with my cheesy chips, my husband enjoyed his mixed grill and milkshake everything was fresh and piping hot, didn't tske long to come out and service was quick and very friendly definitely go again!
Kayliegh H . 2023-08-29
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I really fancied some chicken wings with blue cheese sauce so was happy when I saw them on the menu very tasty with my cheesy chips, my husband enjoyed his mixed grill and milkshake everything was fresh and piping hot, didn't tske long to come out and service was quick and very friendly definitely go again!
Kay . 2023-08-29
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Great place for an occasion, tasty food!
Jack Payne . 2023-08-29
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2495 Opinions
Waist of time now don’t open till 11.30am went in other day and ordered bacon egg and mushroom sandwich when brought to me it was on brown bread I said I asked for white he dropped it on table and said got no white bread and walked away never got the cup of tea I paid for won’t be back there