Ocean TakeAway in Boston

Good food but not worth waiting 2.5 hours for with no communication of any delays. Better Chinese takeaways in the area with better customer service.

So, we decided to order a Chinese from New Ocean on West Street tonight… I honestly wish I’d opted for a slice of toast now! Order placed by phone, bit concerned that the lady on the phone didn’t think they did Fu Yung but once she found it, we seemed to be ok. I arrived to be given a sealed bag - no way to check without cutting the bag open so I decided to trust that like most take-aways, they could be relied upon to pack an order correctly. Turns out that was my second mistake - first mistake was choosing them in the first place! Got home, a 20 minute drive and found that we’d been given a chilli chicken thing instead of Fu Yung. So, I call them up to let them know the mistake only to be instructed to bring the chilli chicken thing back, the Fu Yung had also been returned so I could swap them over. Super hygienic- giving me food returned by some random customer. I explained this was a 40 minute round trip for me… she then said if I was prepared to pay £6 for delivery AND £6.30 for the chilli chicken thing (because the driver doesn’t collect, he only delivers) I can have the (now second hand) Fu Yung. I suggested that as this was the fault of the establishment, they should fund the delivery and send me a fresh Fu Yung. I suggested that waiving the £6 in order to avoid bad feedback online was probably money well spent… I was told in no uncertain terms that the owners would not do this and that I could post what I wanted, where I wanted because no one cares about reviews anyway. So, we ate the food we did have and here is our feedback: 🤮New Ocean Chicken balls - doughy, chewy and flavourless 🤢New Ocean Sweet & Sour Sauce - sugary, no sour, watery. Slight fizz… would not be surprised if this has been watered down with Orange Fanta. 😵New Ocean Chef’s Special Fried Rice - contained 2 x regular size prawns, one slice of chicken, one slice of beef (square) and was about 30% peas. Mini omelette on top was nice touch but I think it is just there to hide the lack of other ingredients. 😧New Ocean Spare Rib in Batter - nice, but very little meat on it and pretty greasy. 🫤New Ocean Weird Chilli Chicken Thing - flabby chicken, raw pepper, mushy carrot, sugary sauce and randomly… one piece of mini sweetcorn. 🫣Pancake Roll - even crisping these two up in the Ninja couldn’t save these. Rancid. We don’t eat many takeaways so it’s even more disappointing when we do and it’s this bad. In future we will stick to the fabulous Raj Palace for an Indian until we find a Chinese to replace Alberts. New Ocean is definitely off the list. Such a shame, I remember a lady with spiky grey hair who ran that place like a Swiss watch, she was friendly, smart and took no nonsense.

Over priced for bland food. Crispy chilli Beef was crispy to be fair, however tasteless. Spare ribs had no appeal, overcooked, tough with more gristle and bone than meat. There are lots of Chinese takeaways in the area, all fair but none that you would rush back to and this one isn’t even in the fair category. If it’s portion size you are looking for this may tick the box, but don’t expect quality.

We had a leaflet through the door so decided to give them a try!!! What a complete waste of time and money. I was told there would be a 90 minute wait for delivery as they were busy. After waiting for well over 2 hours, I phoned them again to ask where our food was and was told it would be another hour! After another hour and a half, still no food. I phoned again and was told it's on its way. We were charged £5.50 for delivery, and the food was disgusting! My whole meal went in the bin. We waited nearly 4 hours and weren't even offered free delivery or any other compensation. PLEASE AVOID !!!

1st time of using (new in town) Ordered beef curry fried rice; chicken ball; chicken in plum sauce. Waited some 35 minutes to be fair they were busy so grin and bear it. Once home found the chicken in plum to be pork in plum, the curry sauce was thin and way too much onion.

Fast and efficient service. The food was delicious and great value. First Chinese we have had in ages, we will be returning

By far the best in Boston, not the cheapest, but the tastiest. Shame you cant order direct to avoid fees for delivery.

It was a home delivery that arrived 1 hour 50 mins after ordering. The food wasn't as good as last time. The duck was very chewy. We won't use them again, such a shame.

Very long wait over 90 minutes from ordering and disappointing when we got Prawn toast so very greasy and cold on arrival Rice was supposed to egg friend rice enormous potion big enough for 3 and just rice I had prawn and pineapple 10 prawns were fine but only warm so much raw onion and pineapple 2 very thin pieces of carrot most went in bin as inedible My daughter had vegetable chow mien again enough for 3people 2/3rd went in bin Positives good value but won’t be going again Why are meals in general so big up here I end up wasting more than I eat which is not good for the environment especially in a council that doesn’t recycle food waste

We received a menu through our door and as we have recently moved here, we thought we would give them a go. We have been eating Chinese food longer than most people have been alive lol. Our previous fave takeaway, in my home town, is now hundreds of miles away, so....we ordered from New Ocean and we weren't disappointed. It arrived within 30 mins and was hot, tasty and well cooked. Just what we needed, so thank you New Ocean.

We have ordered delivery takeaway from New Ocean in the past. In all fairness the food has been fine and delivery pretty much on time. Tonight however was an entirely different matter. We ordered online just before 6pm and were given the response that delivery would be around 7:30pm. Longer delivery time than usual, but we could live with that. Come 7:45pm we were getting hungry so we phoned to find out what was happening. Phone was engaged so we tried the ring back option only to be told it wasn't available. We must have called 20 or 30 times in the next half hour but the line was always engaged. My wife then decided she needed to cook us a meal which she amazingly produced out of a hat. We sat down to eat at 8:45pm and literally within 2 minutes the doorbell rang. Yup, it was the delivery from New Ocean. Despite feeling sorry for the delivery man, as it wasn't his fault, we refused to accept the food. He did tell us the phone wasn't working but that was little recompense. The fact is, well over an hour late and unable to contact to find out what is happening. Dire customer service, and despite previous good experiences we reluctant to order from New Ocean again. Nuff said

I’ve tried every Chinese in Boston and this is by far the best! Some are dreadful and they should be closed down! My only complaint no seaweed But despite that the food was lovely and fresh, nice tasting and good portions. I would recommend them 100%

Waited 2 hours for our delivery! The sweet and sour sauce was acrid, the shrimp chow mein bland as hell, with a raw translucent shrimp also! The special ginger and chestnut main was again bland, the chicken slimey and the beef tasteless! Absolutely horrible..I never thought I would say this, but we would rather get a cook it yourself box or ready meal from our local supermarket....

The food was very tasty, hot and they gave me free rice crisps. Was ordering from Food Hub takeaway..

My daughter has ordered from ocean once before but it was my first time I had ordered, and will be the last. After waiting over 2 hours for our food to be delivered the delivery driver wasn’t even apologetic for our long wait, just handed the bag over and almost ran off of our drive. I had phoned and complained about our food taking so long to arrive and was told that I would not be receiving any compensation for our long wait. They said it was a Saturday night and the kitchen was busy. I then pointed out that their online order page said 90 minutes. The food was average, although I really enjoyed the chicken in orange sauce but no one else seemed to liked it. Overall the food wasn’t worth the money or the long wait. I will stick to our local Chinese take away in future.

The food since they have been taken over is beautiful, best Chinese in Boston. Service is great, the lady has been their for years. The delivery drivers are freindly.

takeaway from the New Ocean it was hot on time loads left for my tea tomoro and brill tasting food good price and very nice staff on the phone and the delivery driver

1st time was good but 2nd time ordering I'm put of now prawn crackers stale rice cold and prawn balls to much batter I won't order from them again.

We ordered from here last night for 4 adults and 2 children. The food was nothing compared to under the old owners. They dont do gravy anymore so we opted for bbq sauce which was literally inedible it looked fatty and watery and didnt smell anything like bbq sauce.We ordered s+s chicken hongkong style and crispy chilli beef but there was more onion than anything else. I mean you expect some onion but this was a Joke. The only thing good about the place now is they have kept bridget on.Will not be returning, such as shame as the old ocean was the best in boston.

the meal was delivered 30 minutes late, it was cold and one of the dishes contained a tiny bit of meat and a whole container of onions (both spring onions and Spanish).We complained to the manager via the lady who takes the orders he didn't come to the phone but offered a small discount off my next order.I blacklisted this takeaway for 20 years due to hygiene worries but gave them a 2nd chance due to the new management, they will not get a 3rd!

After hearing ocean takeaway was under new management we thought we would try again after our previous visits not being great! We got the food home and was incredibly disappointed, I personally had a chicken chow mein, I didn’t feel like this even resembled chicken in the slightest! We took our food back and received a fraction of the price as refund. I personally would give this a miss if you fancy a Chinese!!

Being under new management and now online at big foodie I thought I would try delivery. I think it is an automated delivery estimate as it said 90 to 120 minutes from order. However it arrived in under an hour. The meal was really good. Lemon chicken was the only disappointment but the rest more than made up for it. The mixed ballswere more meat than dough and both the special foo yung and fried rice had plenty of meat. I am glad that we finally have an online Chinese in Boston and I will definitely return.

Had a takeaway last night and I must say everything was perfect, good portion sizes and the ingredients were top quality.. It’s nice to have a Chinese take away and it not be full of chewy meat and brown chicken meat. Will definitely be ordering again very soon

Very disappointed with takeaway tonight. Prawn crackers soggy, no crunch at all. Crispy duck too crispy to shred, Chicken in Hong Kong Style sweat and sour did not really resemble chicken and what’s happened to your big chunky chips, replaced with Luke warm, tasteless, hard, shop bought prefrozen ones. I do hope this is only a temporary blip in your normally good standard.

I have dined at a basic but five star review rating restaurant/takeaway on Mansfield Road in Nottingham since the age of five with my parents and this takeaway does not compare.The sweet and sour chicken balls were small and certainly not freshly fried. The beef chow mein was possibly reheated with completely the wrong type of noodles for this dish and containing no bean sprouts. The chicken curry was very very salty. Please avoid and consider another Chinese takeaway on West Street in Boston. We ordered from here because we wanted home delivery on this occasion. Disappointing. The food is NOT worth the price. The only positive was that the delivery driver was pleasant.

Ordered Chicken Chow Mein and Chips and Gravy for delivery. Delivery was good and quick and chicken chow mein was fine with plenty of chicken (thin noodles btw) but a bit dry and not many beansprouts in it. Chips weren't hot and they were very chunky. The thicker ones were still hard in the middle so either need cooking more or preferably thinner. Gravy was good though

Take away only. I love my set meal for one from here. Always delivered when promised. Good value for money. The chicken balls are huge and pure white proper chicken breast.

Order was finally delivered after 1 and half hour wait. Order was wrong and cold. Then realised we had been charged a lot more than we should of. Rang to explain and they were not in the slightest bit interested. Avoid.

A great quick and efficient takeaway service, good food at very reasonable prices..especially good value is the economy meals.

We get takeaways from Ocean on a regular basis and never had a problem, lots of choice on the menu to suit everyone's taste. They deliver if you don't want to fetch it! We tend to just go, order and wait as there is only 2 of us, it's quick and easy. Portion sizes are plenty, we usually order a main and rice to share, which fills two dinner plates! Prawn crackers come in a big bag for £2, set menus available and economy meals too. Open every night except Tuesday from 5.30pm to midnight

Pedimos para llevar, un té de viernes por la noche porque estábamos perezoso y demasiado cansados para cocinar después de una semana ocupada en el trabajo, como con muchas otras personas. ¡Qué error.

Pollo chow mein, tenía absolutamente horrible! Era como que había traído el más barato (y sin sabor) fideos puedes comprar, horrible, y pollo en salsa de frijol negro con pimiento verde? No tenía pimiento verde y al lado sin salsa, muy seco, conseguimos este como un té de cumpleaños. . . . utilizan para ser agradable, pero tener una tenía unos malos esta es la peor! No se ve aquí.

Pedimos un par de comidas para mí y para mi hija. Realmente decepcionado con la calidad. Normalmente una buena comida, pero yo tenía pollo chow mein y cuando llegué a casa y abrió, estaba muy oscuro en color y sabor fue hecha. El pollo era difícil y las patatas fritas que pedimos como un plato de acompañamiento eran duras en el medio y no preparado. Fuimos con unos amigos a ir allí para llevar hace unas pocas semanas y la comida que nos dieron era muy salada.

The food was extremely salty,especially the chicken balls and the chicken curry,had to leave the majority of it way way to salty to eat!!!

Always enjoy the food provided by Louis and his team. Great service and ample portions size. Very good price and quick service.

The Ocean is a traditional Chinese takeaway. The portions are good and the economy meals are good value. I have never had a problem with the food here and whenever I want to eat Chinese, this is where I go.

Not bad !! " A Tidy Takeaway " the food was tasty hot and plentiful , good value for money . Fairly clean .

We have been having takeaways from the Ocean for well over 30 years. We have always enjoyed our meal. We usually have a delivery on a Saturday/Sunday evening. Lovely food.

Lovely take away with my partner- would definately recomend to anyone. Not to expensive and lovely food :)

What a lovely place to visit, it was my husbands birthday and our friends recommended this, it was a great choice. We all had something different, our friends had the soup as a starter, and they had a dessert, me and hubby could only manage a main, but that was enough for us.

We had a delivery on a Saturday evening. We were told it would be up to an hour which it was. Service on ordering excellent. The food was lovely and hot. Used the Ocean for at least 30yrs. That says it all.

After visiting several Chinese takeaways in the past, the Ocean is far the best. I can highly recommend the chow mein dishes. Due to its popularity the phone is quite often engaged. They do a delivery service for a small charge and free for orders over a certain amount. Food is still very hot when arrives.

A lovely friendly Chinese takeaway ! With good food !especially the special curry ! And the other dishes to ! The owner a great guy and always makes you feel welcome and staff to !

Excellent value for money. Top quality takeaway. Ring in advance for your order and its ready when you go to collect, saves you waiting for it.

Sometimes, after a long arduous day, I'm too lazy to cook, I'm even too lazy to go out and collect a takeaway, so dinner is limited to restaurants that deliver. The Ocean is one of two Chinese restaurants in town that satisfies this need, so occasionally we will order from there. The food is like the little girl with the little curl - when it's good its very very good, 5* delicious and tasty, but when it's bad it's horrid - I had a chicken chow mein and chips tonight which took an hour and a half to get here, was cold upon arrival and the chicken in the chow mein tasted a bit past it's best. It's disappointing as I know how good it can be. It will be a long time before I give them a try again.

Staff are always most courteous when I ring to place my order. I collect (but they will deliver) at the agreed time. The food has always been well cooked and still very hot when I get home 5 miles away. My wife and I have always enjoyed all the food we have had from Ocean and I've rang several times afterwards to compliment them on our meal! I choose to collect from Boston rather than use any of the 4 takeaway places in our village - says a lot!

Didnt want to go collect from our normal takeout so opted for ocean. I have never had something so tasteless yet so salty. Every dish we ordered was either a. overcooked (starters) b. Greasy or c. Salt and i mean lots of salt. We couldn't finish the meal and was a total waste of £45

As the title says "I found a hair in my food" I know it's bad luck but when I rang and told them about it I was accused of lying but on the other hand they have nice chunky chips....with hair.

I normally go to the Manflower but thought id give Ocean a chance . Talk about grease! The taste was discusting, i never turn down a meal but this time i had no choice. The chicken balls were edible after i drenched them in the sauce and that is the only reason i am not giving it the lowest rating.

Enjoyed our take away from here and the delivery time wasn't too long. We had chicken and black bean sauce, fried chilli chicken very tasty and reasonably priced too.

Like a throwback to the 70s, a stark room meets anyone going into here with a wipe clean floor, strip lighting and a very unauthenticly Asian member of staff taking the order. The lack of any means of digital payment transaction comes as a shock in 2014 so the ordering process was interrupted by having to dash next-door to a convenience store to withdraw cash. Barely had I settled onto the faux leather bench then my meal was presented, received with a huge dollop of scepticism as to whether it was actually fresh today. Back home, disappointment ensued with Chinese 'flavours' heavily supplemented with salt. An awful meal which kept me up most of the night.

Good quality food, delivery very fast although they are busy, telephone manner professional and helpful, would recommend.

The "foot long hair" that was mentioned above, is not a "foot long hair" at all. The gentleman got environmental health involved, and since had a visit, the inspector showed me the so call "foot long hair" 1/ no staff at the ocean have foot long hair. 2/ it's not even black in colour. 3/ it's not Hair!What (and the inspector agreed) it seems is that its a fishing line of some sort, and is 18in long. The inspector went round the shop and could find no such like of this "foot long hair" (bear in mind that this was a surprise visit). And as for the "rude staff" all I can say is we are here for business and do not and will not initiate rudeness.

Found a foot long hair in our food and phoned to complain but was spoken to by rude staff who never even offered an apology, it's not the hair that's the problem though was nearly sick after finding it, it was the attitude of the staff.

Just moved to Boston, and needed a take away. We only live 2 miles from their shop, we were being lazy. Delivery took 30mins at peak time. They add £5 on for delivery, but don't let that put you off. My God!! The food is superb and piping hot. Aromatic duck, 2 crispy spare ribs, soup, prawn cocktail, sweet n sour chicken and chips n gravy. We won't be going anywhere else. Try them once, take my word "superb".

Been using Ocean for ten years excellent food and good price don't deliver to me but no one does too far but always friendly when I collect