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3.8

Based on 158 opinions finded in 1 websites

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Nº 1119 in 1664 in Bradford

CUSTOMERS TALK ABOUT DISHES WITH..chickenpepper
Score
OpinionsNoteGoogle1583.8

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Drinks were warm, chips were missing. Food was ok but extremely salty. Delivery driver left gate wide open, luckily dog didn’t get out! Delivery took quite a long time

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chrisnewby88 . 2024-11-24

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Easy to order and collect. Food was lovely as usual. Would recommend

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Val Dawson . 2024-11-20

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2 hours wait for salt and pepper chicken and chips with curry sauce, chicken tasted weird covered up with slimy sauce and a ton of onions.

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Carl M . 2024-11-17

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Overcharged missing items bad attitued

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Pennine Paranormal Society Simon Booth . 2024-10-13

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Below average food that you spend hours waiting for

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Adam Balica . 2024-09-21

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Don't bother with this place! The food is not worth the wait, they said 30 mins and it took an hour! Never going back again!

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Karen Stevens . 2024-08-10

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Never using again Said 40 min for delivery and ended up 2 hours after order When rang to check on order blamed delivery driver but when he arrived he said he had been sat outside the shop waiting for them to finish cooking it!

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Ben Ogden . 2024-08-08

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We waited for over an hour, the meat was inedible, chewy & fatty it felt Like they’d got all the scraps of meat and just used them, won’t order again

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Gillian Wilson . 2024-08-03

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Lovely food and a happy face that serves you

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Jayne Edginton . 2024-07-07

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Food was nice but smaller portions than other places and I ordered a curry sauce which never got delivered with my order.

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Jack C . 2024-06-07

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Call me a traditionalist ? Just moved to Quichley or Keegley? From the seaside of BD6 Wib’sea . Thought I’d give ‘New Chef ‘ a try . Always choose a special curry when first time , and spring rolls . 10-10 . Loved it . The meats were all so very delicious. xXXBjuudifullXXx

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Hadrian Waters Hadrian Waters . 2024-06-04

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Really nice tasty food at a great price 😋

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Dawn Barrett . 2024-05-01

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Great food always late.... and i mean always late... i have to ring up everytime to get them to send it.

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Tim Hargreaves . 2024-04-30

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Very disappointed with my food tonight was told 1hour 2hours later it came after I rang them to ask were it was told 15 mins 30 mins later it came salt& pepper chicken cold dry chips over cooked not a great service tonight

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Christine Toothill . 2024-04-27

MORE AT Google

Yummy food, fast delivery, order often and no mistakes

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kate Hobson . 2024-04-14

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Well what I'm going to say about this place is there food is amazing depending on what days you go I don't know if they have different chef's on different days

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Keiran Parker . 2024-03-18

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Rubbish delivery service waited n hour n half after being told n hour ordered salt n pepper chips git plain boring chips now having to wait longer avoiding from now on!!! Poor poor poor

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julieb48 “JulieBritton” Charmed47 . 2024-03-17

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Previously had food which was OK. Delivery service atrocious. Said 40 mins delivery and hour and half still.no.show. I rang them.and they said another 25 mins. Not good. Won't be using again!!

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Jayne G . 2024-03-02

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I wouldn’t actually give this place a star twice we have been waiting for orders and same story after a hour of waiting it’s only started cooking there wasn’t a excuse this time,would not go here again

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Jenna Murphy . 2024-02-25

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Last time we order from.here, I ordered at 17.55, it is now 18.39 still not here, I rang them at 18.12 and was lied to that it had left already, food is passable no good if it doesn't arrive on time is it...The food arrive 1 hour and 59 minutes after ordering we've been using them for almost 4 years and it has got progressively worse over time.

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Kevin Behr . 2024-02-10

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Just eat and online always says not taking orders! Every weekend,why is this! It's like they don't want to deliver

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Andy C . 2024-02-04

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Been a customer for an age! Great food everytime. Wilting this is making me want me order something! I've tried most of the menu and haven't been disappointed.

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Dave Joy . 2024-01-08

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Deffo the worse Chinese I have ever had 🤢 cold and undercooked

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Laura Potts . 2024-01-02

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Food is always excellent but the delivery service is really poor. Always says an hour and never is. Also tried collecting and never hit the times told. Need to work on giving realistic time for collections and deliveries.

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David Robertshaw . 2023-12-27

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As said by another customer, I rang up to order they said it would be an hour, an hour and a quarter later I rang up, was told it would be another 15mins, food finally came two hours after I had ordered……it’s not the delivery driver or the girl talking the orders who are at fault, it’s the owners, I’ll only go back to complain to the manager directly…

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Julian Clarke . 2023-11-26

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Ordered from here as my local was closed. The chilli ribs were delicious. Spring rolls, chips, rice, chicken kung po and beef satay all delicious too. Delivered hot and on time. Good portions, we enjoyed it a lot.

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Leah Thompson . 2023-11-01

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Ordered food was told 45 to 1 hour called back to see where food was 1h 10m later to be told they havnt even started cooking it yet. It’s been like this for the past 3-4 times I’ve ordered. What a waste of time they are. I will spend my money elsewhere Or and just found out my niece ordered still waiting 2 hours later

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Mark Lambert . 2023-09-24

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Decided to walk down to this take out as the one I would usually use was closed. I am so glad I made that choice.. Absolutely gorgeous food very generous portion size... We will definitely be returning

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Dan Roebuck . 2023-09-17

MORE AT Google

Amazing food and great service! Perhaps the best Chinese in Keighley for me 😍

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Julie Holroyd . 2023-09-17

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This is a review on service.... clearly unorganised due to ordering food...the delivery driver giving it to my 10 year old who was outside playing... did not come to the door for the money. Assuming they would come back or I would go the next day to then have the owners BANGING on the door at 11.30 waking my children up was ridiculous... poor management. It wasn't our fault your driver didn't even come to the door... we would of paid obviously we live round the corner it was un called for waking up the street with your bangi

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Ana Gonzalez . 2023-09-16

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Well what can I say? My usually takeaway was closed, so I thought I would try the New Chef, and I wasn't disappointed! From walking in and been greeted by the lovely lady called Fran, she explained what the dishes were, helped me decide what was best, she took my order and the food was ready in 15mins. I ordered salt n pepper chicken, chips, egg fried rice n curry sauce. The food was absolutely spot on ! Delicious, very tasty and red hot ! I will definitely be ordering again ! Thank you 😊 💓

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Jayne Brown . 2023-09-06

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My order meant to be delivered at 17.45 I phoned asked where is my order at 6 pm I was told its coming now just eat said its delivered but it wasn't delivered. When I phoned again I was promised new meal bur then New Chef cancelled my order and blocked my on just eat !!!!!!!! Disgusting. Never order again and never advise anyone do so. I wasn't offered even bag off chips to say sorry just was left waiting for food for nearly 2 hours and got nothing.

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vaiva muravjova . 2023-09-03

MORE AT Google

Was first time there food was good

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Michelle . 2023-08-08

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I've had meals from here for some time and have always had great food. Service is excellent and some times it may take a while for delivery but I don't mind waiting when food is this good. Tonight I had salt and pepper chicken wings and Singapore chow main. Wings were cooked to perfection. I would recommend new chefs to anyone wanting a Chinese in keighley 100%

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Darren Robinson . 2023-08-03

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Absolutely appalling service, waited almost 2 hours for food when told it would be just over an hour & not even a free can of pop. Food is lovely but never ready when it's supposed to be!!!!!! DISGUSTED

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Susan Peel . 2023-07-29

MORE AT Google

Best Chinese around by far!! 💯 recommend!! 👌

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Krisha Herbert . 2023-07-27

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The service and politeness must give 5 star, I am 59 years old and love chinese takeaways been eating them since being 18 year old. I have never tasted chinese food so peppery then I have from New Chef, one thing I love about chinese food the salt and pepper one can add so why this takeaway adds so much pepper to their food I don't know, but defiantly spoilt the food and sadly my all family didn't enjoy the food either, had it not been so peppery I feel the food itself would of been fantastic. But sadly the seasoning of pepper in my opinion spoilt what would of been lovely food as there was nothing wrong with the food. So sadly only 2 star for the meal.

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Michael Rowland . 2023-07-26

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Absolutely amazing place. The girl that works at front she is great, would always recommend the best option. The amount of food is great and delicious as well, could never finish the full meal. Always fresh. And they’d randomly give you something for free usually prawn crackers. Loving this place.

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Andreea Catalina Croitoru . 2023-07-21

MORE AT Google

Best Chinese in Keighley. Takes a long while to get food delivered but it's worth it

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Sebastian Watts . 2023-07-18

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It's a very good place for take outs never had a bad one. I do recommend u give it a try love it.

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david latz . 2023-07-09

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Good food but waited over 2 and a half hours for delivery. Shocking .

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gez taylor . 2023-06-21

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Cracking Chinese, but has it closed down?

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Darren Woolstencroft . 2023-06-12

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Lovely Food Quick and very reasonably priced

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michael pascall . 2023-05-14

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Excellent food every time.The lady who takes your order is so polite and helpful nothing seems too much trouble.Great value for money.Highly recommend

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Georgina Thornton . 2023-05-07

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paid over 7£ for some cut up birdeyes chicken fillets which where bought from morrisons along side morrisions oven chips.. disaster.. dont go here

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lez smith . 2023-04-15

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2 hour wait to be told they were still cooking the other … this was on a Wednesday evening at 8pm so can’t imagine what it’s like at a weekend. Unfortunately won’t be ordering again as it wasn’t worth the wait either. We spent £40 so wasn’t a small order

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Kelly Gascoigne . 2023-04-14

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Neally 2 hr wait for food your going to lose alot of customers the food is good but think its time to look for a new take away get more delivery driver

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Emma Butler . 2023-03-01

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The staff were very friendly. Also enjoyed the food. Sweet and sour chicken balls 😋 amazing. Chips are always amazing, I love Chinese chips.

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Brin Windle . 2022-12-20

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From order to delivery 2.25 hours. After the first hour we were told it wouldn't be long. After 1.5 hours we were told 10 minutes. After 2.15 we were told they were outside our door (they wern't). When it did arrive, it was clap cold. Never again.

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Sean Hartley . 2022-12-18

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The female driver is a polite an well mannered young lady , service with a smile is what we like to see , food was delicious too

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Hazel Bell . 2022-10-23

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Realised we'd been waiting a while so checked how long it had been since I place the ordere 2 hours?! And still no sign so called up for a update was give a very empty sorry like it was nothing been pretty poor service last few times we've ordered from here so will be looking else where

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Jake Kelly . 2022-10-11

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The only place I will eat Chinese from. Perfect every time!

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Charlene Monkhouse . 2022-09-14

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Amazing food, generous portions, friendly staff, I would definitely recommend

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Brian Murphy . 2022-09-13

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Another lovely meal. A slight delay for the first time but it was peak time on a Saturday night so not too surprised.

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Philip Cullingworth . 2022-08-27

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My advice is to collect rather than delivery, food is excellent but delivery slow

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Andrew Whitaker . 2022-07-12

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They forgot part of my order and refused to bring it! Very poor service and if you do order and pay for your order, I hope they bring everything to you or you won't get it.

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Jamie Jenkins . 2022-05-06

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Even though it was late the meals were really really lovely, we've all enjoyed them so much. I was really disappointed that I just couldn't finish it because it was so lovely. Thank you new chef for a fantastic meal.

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Sharon Goodband . 2021-12-24

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Really good food.. returning customer for sure

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Leigh Young . 2021-08-27

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Amazing food. I can and do highly recommend New Chefs. They are super accommodating with our orders and offer amazing customer service

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Jamie Throup . 2021-08-04

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Absolutely beautiful house special chow mein,only thing I would say is I personally would like a few more veg in the meal as well ,such as broccoli etc ,but definitely worth the money.

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Teresa Lake . 2021-07-26

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They accepted an order, and just before the scheduled delivery time they phoned us and cancelled because the driver didn't want to deliver. We'd already paid by card using the website. If they'd let us know in advance they were unhappy to deliver we'd have been happy to order elsewhere, but cancelling with no notice isn't very fair.

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Christopher Matthews . 2021-05-21

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Took over 2.5 hours for food to come an yet the food had to be warmed up in the microwave which I find unacceptable and wen paying good money for decent food

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Rickie Coooer . 2021-05-20

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Good food.. appalling service. Many times you call up and they answer by saying 1 moment please.. while they take someone else order on the other phone...rude! Another issue is delivery times... if they're busy you are waiting over an hour.. most recently I ordered on big foodie, over an hour later I called them for an update, only to be told it was still in the kitchen and would be another 25 minutes!! After expressing my disbelief I was then offered a free drink, by way of apology...what a joke.. order cancelled. Such a shame, as I quite like their food but luckily there are other Chinese takeaways in the area which I will be using as I just can not forgive the poor service and the pathetic attempt to compensate for an order due 1hr 40mins after ordering with a pitiful 'Free drink'.

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Adam L . 2021-05-15

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I ordered food. After two hours of waiting, I canceled my order. I do not recommend.

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Wojtek . 2021-05-13

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The food was delicious and the staff were super friendly, will definitely order from here again!

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Kathryn . 2021-04-10

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Our new go to. Bit of advise to the owners, the Lemon Chicken, the sauce needs a bit of work, it's overly sweet and bitter :)

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NeRowleyEDP- The Northern Fragrance Guy . 2021-02-13

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I spent many years travelling in China and this is best Chinese I have had in the UK for a long time. The dumplings were amazing and bring back memories of the ones I had in Shanghai. 5/5 for me. Spot on!

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Nigel Wood . 2021-02-01

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The foods OK but... They always over charge you if you don't question them!!!..... £5.90 +50 for fried rice plus, £1.80 for chips is £8.20... .not £9.20!!....which they tried to charge me.

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Howie clarke . 2021-01-30

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The people who work here are so lovely. They always do they're best and tell you honestly how long your order will take. They do only take cash, so be ready to go to a cash machine before you show up. They also occasionally get the order wrong but that's usually just an accent problem. Make sure to listen when they read your order back to you and you'll be fine.

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Ell Wood . 2020-12-15

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Really tasty. Tried several things from menu and not been disappointed once. In fact I gasp at the first bite as I'm surprised it tastes so good. Best Chinese takeaway I can happily say I've ever had.

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Emma Joy . 2020-08-15

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Best Chinese in Keighley in my opinion

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Anthony “Triple T” Gleeson . 2020-08-08

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Amazing food. Our favourite takeaway

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Carl King . 2020-06-16

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New chef keighley twice now in a row I have had bad experience with this takeaway bad customer service who don’t deal well with busy periods always shut the bigfoodie site as they can’t deal with demands so ended up ringing shop and to be told that there is over an hour and half collection we only go back there as it’s nice food come on new chef sort yourselves out otherwise your gonna loose custom

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Andy Pinnock . 2020-05-10

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Always good food, very consistent with flavours

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Yvonne Pullen . 2019-12-28

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Like the way they brought the food out to the car for us once it was done

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D Tk . 2019-11-21

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Good food at reasonable prices and friendly staff

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Irish Boyfriend ASMR . 2019-11-15

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Said it would be 15/20 minutes for pick up then when My wife arrived and asked for our order proceed to say that they hadn’t started it and it would be a further 20/25 minutes! We cancelled the order and I rang up to complain and the woman on the phone she told me to wait, then told me it was ready, 50 minutes late! I told her we no longer wanted it and that I was just ringing to complain, she replied with ‘whatever’ then hung up! Really rude staff who have previously told us when we’ve ordered on just eat and was yet another 30 minutes late for pick up that there phone orders take priority over just eat so we would have to wait!

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Danny Walker . 2019-08-04

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The food looks good and it tastes OK but omg is it salty!!! We were gagged all night. They must pile on the msg. We were up in the night drinking pints of water. It used to be really nice here I don't know what happened. Its put us off Chinese food for a while... Shame because we love it but finding one that doesn't use so much salt and additives is a big problem!

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Simon Jones . 2019-06-28

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It's always hit and miss from here. Sometimes it's lovely, others it's not so. Very genourous portions though and decent prices.

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Tom Raistrick . 2019-03-07

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Soup was very salty, chicken balls was very chewy and dry, fish fingers was cold,(didn't order these and they wasn't on the kids meal menu), I ordered two kids meals and only one turned up, chips was very oily , waste of money would never order from here again

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Amy Schneider . 2019-02-02

MORE AT Google

Delicious food, generous portions, friendly and efficient service. Food was piping hot and tasty when it arrived. Thank you very much! :)

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Kurt Herbst . 2018-12-18

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Average food expensive and high delivery costs so don’t use anymore.

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david hall . 2018-12-09

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Great food at a reasonable price,very friendly staff & many easy ways to order 👍🏻

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lordhaworth . 2018-11-10

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Very friendly staff, good food and didn't have to wait long. Very reasonably priced too! Will be ordering again.

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Joey Machine . 2018-10-20

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Amazing place and food!! Will deffo order from here again. Lovely staff and very considerate :) Amazing. Wouldn’t fault

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Alisja Pervex . 2018-08-17

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Now I love this place every time I get meal it's spot on that's why only order from here once a week shame not open 7 days week

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Emma. Graham . 2018-04-27

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My favourite Chinese takeaway with the most friendliest staff. Best food and reasonable prices

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Maria Harwood . 2018-01-30

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Awful food. Shame because when it was double luck, it was the best Chinese I've ever been to 😢😢

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Ian Wise . 2017-10-21

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Love the food, I don't go anywhere else now. Taste like it should and always friendly when you ring.

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Shaz Goodband . 2017-03-21

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