Based on 304 opinions finded in 1 websites
Based on 304 opinions finded in 1 websites
Nº 253 in 516 in Renfrewshire
Opinions
I’ve had 4 bad experiences at this nandos, all regarding the staff. Twice i’ve been in and had staff walk past me at the door and refuse to take me to a table and have had to wait for 30 minutes to eventually get seated. The staff are always faffing about or talking to each other when your food is sat ready, it is usually kept there for around 15 minutes until staff decide to do their job. The nandos always seems to be very quiet too, but somehow i have always been made to wait 15 minutes or longer just to be seated at a table. The staff don’t particularly seem to care and have very bad customer service, making every experience a bad one.
Rachel . 2024-10-26
MORE AT Google
Disappointing experience. Nando’s branches are usually good but this one lacked basic customer service. Staff could benefit from training in managing a restaurant as it was pretty empty yet took 45 minutes for us to be seated. Manager seemed flustered and may require support. Thank you. Also Fanta wings taste nothing of Fanta.
Mehreen M . 2024-10-20
MORE AT Google
It was quiet today. Rebecca was amazing for her customer service and professionalism. Honestly thanks rebecca. Meal was also amazing it was quiet and brilliant
Zain Arr . 2024-09-16
MORE AT Google
Good nandos all round, just think the price vs the quantity or portion size of chicken js not great, food, service, environment, staff all brilliant here.
Kapton K . 2024-09-09
MORE AT Google
Been here a few times, as less busy than Springfield Quay. Usual Nando offering, usual standard. But had to wait over 30mins for a table, which I didn't mind...but found the greeter's attitude lacked empathy. He needs to go back to his customer service training!
Imtiaz Ali . 2024-08-19
MORE AT Google
This is a dirty grubby restaurant, all the tables and sticky and filthy even after a wipe down, I guess management don't believe in resealling tables once a year, all the free standing tables are wobbling all over the place with dirty napkins rammed under them to try stop them shaking, there's food all over the floor that doesn't get cleaned up, the menus are disgusting with splatters of food and sauce all over them, really disgusting place needs a massive clean or the staff need better training, watched our food sitting on the hotplate for 5 minutes before a member of staff picked it up, terrible restaurant in the Nandos chain.
STEVEN OBRIEN . 2024-08-15
MORE AT Google
Fully staffed both times we came to have something to eat, loads of tables available and we were told 45 minutes wait for a table (we have a baby in the pram too), first time we were suspicious but just went somewhere else. This time I asked very politely, sorry you have loads of tables available, response was ohh yeah sorry we are short staffed? Don't want to put too much pressure on the kitchen staff, I said kitchen looks fully staffed to me and you don't look busy? She didn't know what to say, obviously this is coming from management? Some people just want it easy eh? Wait till the owner finds out 😏😂 they had about 6 tables free inside and around 7 working in the kitchen Damnn no other nandos do that... Sorry also reading through your reviews, 4 weeks ago there's a review with one star that mentions exactly the same thing as I have, you have responded that this isn't okay and you have sorted it out? Now 4 weeks later this is exactly the same? So no you haven't sorted anything out!!!! When you respond, please respond with some integrity....
Ali N . 2024-08-04
MORE AT Google
Ordered dinner online and the driver went by me delivered elsewhere and we didn't get our food and told we can't get a refund either. We're sitting in hospital with a very sick baby and no dinner. We called the manager and he fixed it for us. Top service
Scott Bain . 2024-07-08
MORE AT Google
Worst Nando’s. The staff at the door today 6/7/24 in the evening just send us back because seemingly people did like “us” and we were suppose to book so that’s why it would take 1 hour. Eventhough it wasn’t even full?!!?! So many empty space outside and inside. So rude, incompetent and unfriendly. Is that what Nando’s teaches? Where in Nando’s are you suppose to book forward if we decided spontaneously after golf? Never coming here again and shoutout to that staff member, go search for another occupation, bad fit.
Rabia dem . 2024-07-06
MORE AT Google
It was so bad , we wait for 1 hour for our food and 30 min to sit in
abi ka . 2024-06-29
MORE AT Google
Took too long but food was amazing
Dangaming Channel . 2024-03-09
MORE AT Google
This is a very busy Nando’s outlet! Sometimes the waiting time to even have a seat in the weekends is around 40-45 minutes. The food is great, and it has Halal options for chicken!
Imran Hossain Bhuiyan (IHB) . 2024-03-09
MORE AT Google
We were told by a very unhelpful staff member that it would be 40 minutes to seat us in a restaurant that had more than 20 tables empty. I asked a follow up question and she didn’t seem too sure what to do so toddled off to get a manager. The manager came and entered the conversation like a nuclear weapon and had to be put back in her box several times, plenty of back chat and all round a shockingly poor level of service. Sammi was the name of the manager. Hopefully someone more senior sees this and decides to sharpen their pencil.
Blair Bellamy . 2024-03-03
MORE AT Google
Got a delivery and received wrong food. Was missing a half chicken and rice and had a burger in its place. Phoned the restaurant and the willingness to right their wrong was atrocious. So was stuck with food I didn’t want. Put it in the bin and phoned a Chinese. NEVER AGAIN!!!
Mr Deek . 2024-01-20
MORE AT Google
Full marks for food as always but the restaurant was poorly managed . Tables given to us was dirty and sticky. Washroom were stinking. Otherwise a good place to dine in
Saurabh Gupta . 2023-12-21
MORE AT Google
Good food after a long trip but quite expensive for a limited menu with not much drink options. Service was very helpful with our wheelchair though.
Katy Lawson . 2023-12-21
MORE AT Google
There is always a wait, but good food and spacious seating... after spending time in arcade, hot and yummy meal from nandos do a job. always leave happy and fulfilled.
Madiha Sultan . 2023-12-13
MORE AT Google
This is the best meal I've had in a long time. I don't know what else to say except for wow! There is nothing bad to say about this place.
Susan Shanks . 2023-12-06
MORE AT Google
One of the best dinning experience
Burhan Qureshi . 2023-11-08
MORE AT Google
When your neighbourhood Nando’s misses items in the order every visit you know they are badly understaffed.
Aria S . 2023-09-24
MORE AT Google
Disappointed very rude services from the gate Bad services bad food
Ranjan Toki . 2023-08-06
MORE AT Google
Can’t be wanting peoples custom, the restaurant was at best about 50% full/empty, despite this there was a queue of people outside waiting to be seated and quoted us a 15 minute wait. No thanks we’ll give someone else our money.
Campbell . 2023-08-03
MORE AT Google
Staff aren’t the most helpful or nicest people. I was sprayed by what they clean the tables with by one of the staff. The staff member didn’t even acknowledge they’d done it?! I was like um okay cool. If it was an accident at least pay attention that you sprayed someone? Weird honestly. I just let it slide I’m not confrontational. The food is great at Nando’s just the staff always let it down.
S M55 . 2023-07-16
MORE AT Google
Filthy !!!! If it wasn’t for the fact my Daughter chose to go there for her birthday meal I would have walked out. The service was poor, had to ask for table to cleaned as it still had food stuck to it and the wall beside where we sat was thick with grime. The toilets were also unclean
Marie Irvine (Hunni’s Mum) . 2023-05-21
MORE AT Google
We went Xsite nandos after a trip to the cinema. Upon arrival, the staff were very so an inattentive. When it came to ordering our meals, we decided to use the QR code and order from the table, waited around 25 minutes, a staff member bought our food over but missed the drinks. After mentioning it to the staff member it took them another 10 minutes to bring over just glasses...? I would recommend you try another nandos or other establishments within the site.
Richard Armstrong . 2023-05-09
MORE AT Google
We had got there at 9:00pm and the place would close at 10 and when we got there, they didn't let us in and said they were "closed" and were short staffed. Completely disappointed. We went to nandos in quay at 9:30pm and they also closed at 10 but they at least let us in. Not recommended. Go to quay instead.
Ahmad YT . 2023-01-12
MORE AT Google
This Nando’s is one of the 2 halal ones in Glasgow and is a lot better than the one down at the Quay. Never had a problem regarding anything any time I’ve went, food is always made exceptionally fast and is always hot. Staff are also really friendly. Tried the new maple and orange flavour to see what it’s like. Wasn’t really anything that special. Couldn’t taste the flavour that much. Food is also really on the pricy side but that’s everywhere for you. Other than that, can’t fault anything about it. Absolutely love this Nandos.
Al . 2022-12-03
MORE AT Google
Jak's customer service was excellent - the best I've seen in a long time. Will definitely come back.
Zak Mohammed . 2022-10-15
MORE AT Google
Great dinner as always. It's a great location and it's superb for seating and spaces.
Baldev Lagah . 2022-09-30
MORE AT Google
You always think Nando's might be a good idea. It rarely is. It's a lot of cash for what it is.
Dave Findlay . 2022-09-30
MORE AT Google
It was like a canteen. Disappointed as I used to eat at the original branches in South Africa. My wife's, daughter and my meals were cold when arrived. Instead of replacing the meal they replaced the chicken burgers but then the chips were cold. Chicken was dry, postmix coke was too syrupy and no gas. Everything just looked sticky and untidy. Won't be back obviously.
owen grieve . 2022-09-17
MORE AT Google
If I’m being honest the service in here is laughable. Food brought out at different times, mains coming before starters, getting our food but not given drinks glasses yet, not clearing starter plates before mains arrive, cold service from staff - just some of the things I’ve experienced here. It’s not just one staff member it’s ALL. Clearly this means they aren’t getting trained properly. Every few months or so I come in to see if it’s changed, it never does.
Tommy Flaherty . 2022-09-03
MORE AT Google
Good food and service was fab, Great team they have in here
William Stewart . 2022-08-24
MORE AT Google
Mid week meal. Nice choice of chicken pitta, with spicy fries and a cold beer. Great
Alan B . 2022-08-23
MORE AT Google
Tbh, hadn’t been in a long time, so was in shopping at Braehead thought I’d go in try Nando’s again, to see if I’m missing anything new. Although it was good, I didn’t really feel it was anything to give me the absolute Wow factor. I love going to Pepe’s once or twice a week for my chicken fix after the gym, and it’s half the price whilst also getting a bigger chicken portion from the 5 chicken strips there. Nando’s can have 4 stars 👍🏼
Stuarty Boy . 2022-07-28
MORE AT Google
Really enjoyed the food found it exceptional but unfortunately there was 4 of us for dinner 2 of got our meals, then another, mines was last and 2 of the people I was with had already finished their meal.
Rebecca Mcauley . 2022-07-14
MORE AT Google
Great food and servicecoukdnt fault it
Ally . 2022-05-28
MORE AT Google
First time at Nandos, was disappointed. Prefer Pepe's.
Kevin Jags . 2022-03-03
MORE AT Google
Waited at the door to be seated for an eternity and was only acknowledged when I walked in and asked if we were going to be seen to. The food came and was average at best but the biggest noticeable thing about this restaurant was how dirty it was. The seats, the tables, the cutlery, the glasses. The restaurant had a lot of employees at the time we were in and not a lot of tables. We had to clean our own table and dust the seats. If visiting Xcite - choose any other restaurant!!
Colin Turner . 2022-02-27
MORE AT Google
Big Birthday group in and had an issue with app order, management were excellent and assisted and ensured we got everything sorted, provided the group with free drinks for the minor inconvenience.
Paul Gallacher . 2022-02-25
MORE AT Google
Whole place is empty yet there is a 20+ minute wait. Using covid as an excuse now!
Masam Ali . 2022-02-13
MORE AT Google
Take about 4 year to make the food and another 4 year to deliver it. As you can see in the photo below this is what I’ve been staring at for the past 8 year
Jamie Simpson . 2022-02-12
MORE AT Google
Chicken felt too soft and didn't seem right as it used to be. Food shortage was annoying portion was way smaller than previously bought had to buy else where
sadhya moin . 2022-01-27
MORE AT Google
I went 3 times in 2 weeks and served me had a table and later on says no chicken left service of Nando’s is rabish
naime mohammed . 2021-07-25
MORE AT Google
Phoned before and they said they dont take bookings and its just walk in, when i turned up there and they said we have to wait 1 to 1:30 hrs to get in and eventually 2 girls turned up and they said they’ve got booking and went in, didnt understand this logic lol. Very disappointed.
Umer riaz . 2021-07-18
MORE AT Google
came to the door and there was a couple of middle eastern people shouting at the entrance - they werent happy that they cant come in. I think they speak with manager while other member of staff approached us and told us that they are closed for sit in and unfortunately we wont be able to go in. We werent happy about it but left the place and went to Five guys. When we finished our meal - we have seen those 2 guys (who were shouting at the manager) that they are in!!! So upset - why they let them in and not us? its not fair! Quick tip for other people: if they closed for sit in - just start shouting - they will let you in!!! Disappointed!
Darek K . 2021-07-07
MORE AT Google
Nice good. Reasonable experience overall.
Jahan Shah . 2021-06-23
MORE AT Google
Love going there. Food served quicker than other Nandos
Khadija Siddiqui . 2021-05-29
MORE AT Google
So happy to be back in Nandos...Staff and service was great, great food as always.. I will definitely be back.
Michelle Sutherland . 2021-05-17
MORE AT Google
Grate food, grate service,attentive staff keep up the good work.
joanne Douglas . 2020-08-16
MORE AT Google
Absolutely terrible, staff were very rude and did not let us in because you have to be 14 or over, even though my friend was 17!!! I was very angry and decided to write this review! 😡🤬
Zara Mohammed . 2020-03-13
MORE AT Google
Shockingly bad food at expensive prices.
Sturdy Block . 2020-03-11
MORE AT Google
Blonde boy louie was outstanding, great service
Ross Birch . 2020-03-01
MORE AT Google
Great food and service. Always a good meal at nandos.
Stephen Thomson . 2020-02-08
MORE AT Google
Amazing food and amazing customer service, whenever we come here the food is served very quickly
Atif Ahmed . 2020-01-20
MORE AT Google
Lovely staff and top quality food every single time, plus the bonus unlimited drinks is amazing.
Michael . 2019-10-24
MORE AT Google
Told me after I ate and paid bill that it was halal. Totally unacceptable!!!!!
enzo serapiglia . 2019-09-30
MORE AT Google
40 minute wait for food! Ended up with half a bag of chips on my plate when my food arrived which put me off as not a big chip fan so if you like chips take a trip here. My boyfriend really enjoyed his butterfly chicken burger.
Lisa Donnelly . 2019-09-07
MORE AT Google
Wonderful team members always make my kids feel special and allow me time to enjoy gorgeous new Iced TV. Smiling and attentive even during busy periods. That does not come easy x
squishy . 2019-08-03
MORE AT Google
Food was nice and fast service.
Scott Martin . 2019-07-21
MORE AT Google
اكل لذيذ وخدمة رائعة وسعر مناسب ويصلح للنباتيين
WAFAA ALMENAYA . 2019-07-04
MORE AT Google
Always nice food, especially for grilled chicken and sides at Nandos
Asam Qureshi . 2019-06-28
MORE AT Google
Ok, wasn’t busy so no excuse for dirty table and limited choice. Ordered items from the menu, payment taken later after chasing up I was told the menu item was out of stock! Slow service
Iajaz Satti . 2019-06-19
MORE AT Google
Love nando's, but the dirt on the hightchair and tables.was actually SHOCKING! I would give 1 for cleanliness but 5 for the food
Charge Swainy . 2019-06-04
MORE AT Google
Chicken done right 👍👍. Good service at this nandos
Grey . 2019-05-21
MORE AT Google
If you love steam cooked chicken thrown on to the grill with sauce then go for it... Defo not what I call peri peri!
Abubakar Ashraf . 2019-05-10
MORE AT Google
Quality can be inconsistent but generally good
Lewis MacDougall . 2019-05-09
MORE AT Google
Friendly staff and the usual quality of nandos food, but the worst coffee I've ever had!
James Traynor . 2019-04-20
MORE AT Google
Great food great prices great service
Rimi Deol . 2019-04-13
MORE AT Google
Wasted so much time waiting for tasteless food.
Nelson Saturday . 2019-04-08
MORE AT Google
The chicken was ok but the bun was old enough to be from when the store opened
John Paul . 2019-03-19
MORE AT Google
Staff were not the best. Food was as to be expected. Theres better branches and also Black Rooster in Paisley is better for service and food quality
Graham Kerr . 2019-03-17
MORE AT Google
Excellent service and food was great
Grant Hamilton . 2019-03-17
MORE AT Google
Very tasty as usual although they almost ran out of chicken! Had to wait 30mins until they sourced some more. Worth the wait though
Barry Wilson . 2019-03-14
MORE AT Google
Excellent service and food comes out in a timely manner but more importantly, it comes out alongside the tables food.
Sunny Gill . 2019-03-12
MORE AT Google
I mean who doesn't love a nandos 😊
Sarah Mitchell . 2019-03-10
MORE AT Google
Hate the place full people who don't know about choices and other restaurants, chicken with everything spicy food as usual also young clientele who have no imagination about food.
Mark Douglas . 2019-03-05
MORE AT Google
Great food, great atmosphere, good service
Kamil W . 2019-02-28
MORE AT Google
Nice welcome Good quality food Reasonable price
Said Abdidayim . 2019-02-16
MORE AT Google
Nice and clean. Service was fast considering it was valantunes day and very friendly staff ( especially Amy with the blonde hair) would recommend 😊
Jamie Stewart . 2019-02-15
MORE AT Google
Food is very nice but service is not as good as you except from Nando's brand
Muhammad Shahbaz Shafiq . 2019-02-03
MORE AT Google
Nice (Halal حلال) food and quick service.
Muhammad Shahbaz Shafiq . 2019-01-25
MORE AT Google
Chicken, spice, all things nice.
Jacq Barnes . 2019-01-25
MORE AT Google
Love nandos as always but sometimes get poor service in this one, always left waiting for my food when everyone else at the table is served
Craig McCracken . 2019-01-11
MORE AT Google
Mediocre food, overpriced and would rather go somewhere else for better quality chicken.
Calum Petrie . 2019-01-05
MORE AT Google
It took forever for our order to arrive the chicken was overcooked and dry/inedible. We complained and were told there was no more of the dish ordered. We made due with a second choice and although this attempt was better it was average at best, and overall the experience was negative and time consuming.
Ian Cochrane . 2018-12-29
MORE AT Google
Visited a few times during our time in Glasgow while our son was in hospital and it's never disappointed! Staff are always lovely too.
Lewis Murray . 2018-12-24
MORE AT Google
What can I say. Nandos is nandos. One of a kind and always 5 out of 5 when it comes to service.
Sully A . 2018-12-23
MORE AT Google
Restuarant only maximum two thirds full however staff looked to be having a great time.... at the expense of customers waiting either to get seated or served. Attention to dirty tables not the greatest and had to wait 6 mins to be given a warm glass as they were out of glasses. 3 items were also out on the soft drink dispenser as well as the gas needing changed. All this with it being the run up to a busy period of the year shows poor planning and staffing.
Iain . 2018-12-20
MORE AT Google
The food is amazing but the staff not. Slow unhelpful.
mic W1981 . 2018-07-25
MORE AT Google
Nandos it sells itself now methinks
Kiruben Permaul . 2018-07-20
MORE AT Google
The good thing is it's halal now. Nice food but staff is a bit slow.
khayali vlogs . 2018-07-09
MORE AT Google
Superb meal today! Portions were brilliant and even my 15 month daughter loved hers. Staff are brilliant also.
Thomas Sweeney . 2018-07-07
MORE AT Google
The best food in whole Scotland. Very good and fast service. Will come back 😉
Agata Sowa . 2018-05-30
MORE AT Google
Yummmmy!!!!! It would be BRILLIANT if they offered low Slimming World syn options for vegetarians/vegans as the only low syn veggie options are a small rice and a corn on the cob without butter... PLEASE @nandos can you see what you can do?!?!
trainee_ guru . 2018-05-23
MORE AT Google
my experience was really good , brilliant customer service from Ryan when ordering and throughout . Food was delicious and will defiantly be coming back to this branch 😀Food came really quick and nice and hot and fresh 🍗
Natasha Mcneil . 2018-05-20
MORE AT Google
Nando’s has proven that it is a great place to go as every time I go i have a great time and get great food at a great price
Arian Ghasemi . 2018-04-15
MORE AT Google
Sat waiting for food over an hour. No starters. No mains. Restaurant more than half empty. Absolutely ridiculous.
Kami Khan . 2018-03-24
MORE AT Google
Not so great. Took 31 minutes to serve us with a very basic meal (see photos). A bit expensive for the quality. The staff were clearly rushed and under pressure as it was busy, but there was very little atmosphere beyond the enjoyable music and decor. Would I go again? Not if I was paying.
Being West Kilbride . 2018-02-14
MORE AT Google
Very disappointed today with the Eacape Nando’s. My daughter & her friends had booked a table for lunch, but were asked to leave because they were only 12 !!!!! I’ve never herard such rubbish in my life . Four disappointed girls even though it was booked had to leave & get lunch somewhere else.
Tracey McCluskey . 2018-01-03
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in Glasgow and Surrounding
4 Opinions
Went in for breakfast and order a coffee and bacon roll. The people were nice enough but during the pandemic no Covid laws enforced! Workers with no masks in a confined space, work tops where dirty with food all over the place! I order a latte and the girl behind the counter made my coffee with the steam wand covered in curdled milk which was about half an inch thick I’m a trained barista and work in this industry and this is just a no no! She then procides to just not bother cleaning it and continue making my coffee! I walked straight out the shop! Will never be back! Think they need trained in proper food safety practices! Will never be back so many nicer places in this area
66 Opinions
I’ve actually been here twice this year with my family, once to sit in and once via the Drive-Thru. The building itself was massive - genuinely couldn’t believe the size of it. Access via car was, in my opinion, a bit confusing. The road markings and approach were far from simple. That aside, we had no issues with the Drive-Thru nor with the sit-down area inside and the staff were friendly enough. The food and Hot Chocolates we ordered, on both occasions, were great. Genuinely no issues - the Biscoff Doughnut in particular was top level and to be honest, will be my go-to in the future. One downfall - the price. I could probably justify paying what we did on the odd occasion but for me, they’ll surely lose regular repeat business from normal, middle-class families. On our second visit, it cost just short of £20 for my son and I to have a hot drink and Doughnut each, so not even a full meal. Taking all of the above into consideration, a respectable 4/5 rating is fair.
587 Opinions
VICKY WAS GREAT AND SERVICE WAS OUTSTANDING. VERY ATTENTIVE and she was extremely lovley and attending to our needs efficiently
12 Opinions
Half price cocktails on a Wednesday!!! Friendly staff......perfect blue lagoon, Great music in the background. Definitely be back, 5 stars