Nando's Edinburgh - Straiton Park in Midlothian

Lovely place it's nandos simple as .... better than mcdonalds and no screaming kids chucking chips

I dined last night with 5 of my friends, we were greeted with an amazing server (I wish I got his name) who had amazing customer service skills. The other staff were very attentive and had a laugh with us which made us really comfortable. The food was really quick to come and was really hot which makes a difference compared to other Nandos!

Staff were attentive and helped us with any queries, mayonnaise costs extra, everything is just slightly more expensive than it really should be. Food was good but not great.

The Michael Jordan of Nandos restaurants these guys never miss

I liked this branch of Nando's. We came after late night shopping not having booked but only waited about 25 mins. It was very busy (7pm) and had atmosphere. The food was so much better than at another branch near Lothian Rd as was the service

Absolutely awesome food served at the top. I'm coeliac and gluten free options are not an issue at all. Also having a dog, everyone there is super friendly. We were there for the 2nd time and definitely will come back. Also nice stylish interior. Highly recommended!

Lovely welcome, great service and food and lots of happy customers having a good time. What else do you want?

James was really accommodating and really made me feel at ease 5/5

Dinner for one. Nice and easy. Good job.

Food was fine, but why does every table chair and floor feel so sticky? I'm sure it has been cleaned but it feels dirty. Tables, chairs and floors should be cleaned and then dried. Whole place could do with a regular deep clean and buff with IPA or something..... Just a suggestion.

Yuk awful in every sense Total waste of good money

Staff was really nice. Food was fine.

Great place, staff were amazing, friendly, and helpful. Loved the food.

Never got served after 20mins waiting, and staff nowhere to be seen. Had to leave.

Food was shocking and over priced. I would have handed it back if my wife didn't stop me

Conner was very friendly and helpful

The healthiest fast food chain with good loyalty rewards that keeps us coming back for more. Consistently great quality chicken and taste as well as customer service :) this branch’s staff is always friendly and approachable when we visit. They take allergies very seriously which made us feel safe to visit as my partner has a nut allergy

As a celiac, I am always well looked after at nandos! The fact a manager takes your order shows they take it seriously. They are patient and always ensure the order is read back to me before proceeding. James the manager is a top guy!

Lovely staff, very attentive. I've not been to Nando's in quite few years, and it's been a very pleasant experience.

The staff here make you feel very welcome, and they are attentive and helpful. There is special attention given to allergies. I am coeliac and find this to be one of the very few restaurants that I totally trust. The restaurant and facilities are well maintained, and there is a high standard of cleanliness. The menu is good. There are good allergy options. I highly recommend the food here. Especially the loaded chips.

It's an okay place, easy to access and never too busy really. Service is always alright, and it's no one's fault, but the last 3 times we been to nandos one of their machines was broken. Once it was a grill, another time a toaster etc which means the menu has limited options (and somehow always impact the fino pitas ...) in any case, things happen, you move on.

Perfect stop off for journeys - minimal time added to the trip and great consistent food!

We came here for lunch on a Friday and were seated in one of the booths, which was great. It was fairly quiet in the restaurant, but the atmosphere was still good. Our food was hot and delicious and the service was fast and friendly. Thank you!

Food was standard, service was non-existent. The girl who brought us our food seemed to be quite disgruntled as she dropped everything on the table quite abruptly. Won't be back.

Cracking food as always, bit chilly with the air con but overall very enjoyable meal.

Loved it had too have the hot sauce excellent I will be back

Most restaurant like fast food experience I had in a while. Would recommend.

Amazing place to be, my favourite chicken flavours.

I had never been to Nandos until 2 days ago, staff were brilliant, nothing was too much for the guy that served us, he explained the menu, and importantly asked if we had any allergies, i replied jokingly with hibs fans... he took it well... we were at the station branch, well worth a visit, our food was gorgeous and staff were fab! X

The customer service was brilliant, staff were so kind.

Great location, good food at a reasonable price

Does what it says on the tin. Update. Because Google insisted. Got take out for hogmanay dinner. Good as always. Food was ready on time. Tasty as ever. Stuffed down necks as ever.

Standard Nandos restaurant trying to keep to it's african roots without any music. Food was good. Service team mostly enthusiastic except one who had no idea of serving customers and probably would be better working somewhere else. This is my second visit in 3 weeks and again the cutlery from the self-service pots was partly dirty. I left out all the dirty spoons for them to see. Odd let down for a high-cost easy dining venue.

Good food and all the soft drinks you can drink with unlimited supply from the juice tap like Cola ,Fanta, and Lemonade. With helpful staff.

Average food. Overpriced. Got the order wrong.

My first time in with my family of 6, no waiting, and fast and friendly staff. I was directed to the QR code to order from the app. I found the whole process effortless and paid for the meal at that point, so we didn't feel any obligation to stay any longer than needed.

Me and my wife come here often and from all the nados we have visited, this place is the best! Most of the times in other nandos the chicken comes under cooked and looking pale and white but not here! If you want a good nandos experience please try here.

Only had a few wings and chips at Nandos for a quick lunch, but very happy with the food, the service and the overall visit. Lovely trendy decor and just a nice place to eat. Many thanks.

It was ok not much to complain about, to be honest . Service pretty slow

Not a bad place to eat. Food is good And the service is excellent

Food is exceptional, staff are brilliant and beautiful restaurant

It's a Nando's in a retail park. Why are you reading the reviews?

If you are in Edinburgh and you are hungry, you can try many different types of chicken. Their sauces are very successful.

I took my sons for dinner, we all loved it, it was quick, tasty and great service.

Good food friendly staff. Will visit again.

Good food, food grilled to perfection, always very tasty at Straiton Park. They can send their Grillers to South Africa to show them how to grill Chicken's. 👏

Pretty basic chicken restaurant, a bit better than your standard fast food in the UK, actually a bit better than most restaurants here, but that's not saying much.

We live closer to the store at kinnaird park but make the trip due to the service being unfathomably better here! Can't fault the staff, service or the food. Always piping hot when served 👍🏻

Hi first time I tried nandos, it's a busy place which tells me it's popular. So I ordered the chicken butterfly with crispy skin with chips and mushroom. The chicken was great and the chips were great. The mushroom was 1 large mushroom which was served cold, and the garlic bread was burnt to a crisp. I was disappointed with the mushroom and the bread, otherwise lovely meal.

I go with my family and grandchildren a lot, I love the food and grandchildren love food and Frozen yogart. Staff are always very helpful.

Food was incredibly slow, when it did arrive, separately, it was cold, I had to actively seek out a staff member to bring this to their attention, the wait then started all over again. Staff were scarce and heedless & made no attempt to apologise for the abysmal service. On the back of this extremely poor experience I will not be back to or advocate Nandos. This has to be the worst restaurant experience I've had.

Food was quick and tasty. Place was clean and decent aesthetic.

Hard to go wrong with a cheeky Nando’s, ordered at the table via the app and the food was delivered quickly.

Clean and cozy. Food was as you'd expect. Friendly staff and overall lovely experience

Food is still on quality.. friendly and accommodating staff...

Nice meal out with the family. We got one of the booths at the far end which was ideal. Ordering was by scanning a QR code then food was brought to the table. It worked pretty well. The food arrived quickly, and was very good.

Nice feel about this place. Relaxed but efficient staff.

The food was excellent, thought the staff were more interested in chatting with themselves. Not as clean as I would have liked it.

Good service, good food in a viby setting. What more can you ask for?

Helpful, friendly and attentive staff :-) Great menu including vegetarian options. Clean and spacious restaurant. Highly recommended

Not the best place for chicken but is still OK compared to kfc

Good, fast delivery and good quality food

It's a Nando's. You know that you're getting at this point. We always order to collect. It's always well cooked and still hot when we get home. The staff are always quick and helpful & give us extra sauces!

Just ordered £42 plus order of food, no garlic sauce, no coleslaw, no chili jam. Just get the order right. Shouldn’t be this complicated.

Good meal and friendly and efficient staff

Always enjoy a Nandoes. Busy restaurant, delicious food

family trip with 4 adults and two kids, went to desk to put in order, staff rattled through the details and 2 adult new to the nanda experience. Really enjoyed our meal and found refills really 👍 good

Food was good, got our order pretty quick as the place wasn't busy. Had 3 starters to share between 2 people - halloumi cheese (very tasty), sweet potato wedges (good) and humus (OK but wouldn't order again, comes with pita bread that is tasteless, I would rather have some veges with it, like carrots/celery/cucumber or nachos). For main we had butterfly burgers with 2 sides each, which were OK, but not the best burgers, I would give it 6.5-7... Also don't order long stem brocoli, these aren't anywhere as nice as wagamas (if you haven't tried wagamamas then run and try it :)) And spiced grains & butternut squash had too little squash (hardly any), wasn't spicy and in general too dry, needs to come with some dressing I think I give it 4 starts just because food seems to be healthy, but defenitely there is a room for improvement

This Nando’s gave me and my friend violent food poisoning! Avoid at all costs

All good but sandwiches are on the small side, and there is only chicken and vegan options, so if you like chicken, is fine.

Good service, very friendly and very nice food

Great atmosphere, lovely staff and top notch food as always at nandos!

Tbh this was perfect. Food was probably the nicest Nandos I have had and everything was efficient despite being busy. Nice job!

I never get the fuss with Nandos, it's a pretty poor grubby chain. The floor staff seem to wander to look busy but they aren't actually doing all that much. However some staff were welcoming and polite and the ones behind the counter seemed genuinely on the ball.

All was good just chicken was dry

Lunch at nando’s This Nando’s restaurant located in one of the busy shopping park’s in Edinburgh. It has free parking outside the restaurant. Lunch was not that busy when we were there. But few delivery drivers were waiting to pickup food for home deliveries. Staffs were friendly as always, food was well prepared and presented. We enjoyed our time there. Staff took much longer to prepare our order, might be the delivery busy. We had spent enough time for ourselves chatting. It is a clean positive and enjoyed 5 star rating for Nando’s straiton retail park after busy shopping at Costco. I couldn’t find any alcohol free option in drinks.

Food was great order had a slight mix up was fixed rught away superb

Excellent food excellent service. Plenty of gluten free alternatives. the tables were spaces well and clean when we were seated. Manager was more than happy to listen to the dietary requirements of some of the party and responded well to questions putting our minds at rest that there would be no cross contamination of food, nandos does celiac friendly food really well.

Food and service is always amazing here, Had a particularly good experience on Saturday when I placed a Take-away order on the app, but didn't realise it did not go through. I showed up to the restaurant on a very busy Saturday night to collect my order, and realised my mistake. The member of staff (I think his name was Ross) took my order at the till straight away and put it through and I had my order to go 20 minutes later. Whilst I was waiting staff went above and beyond to check in with me and update me on the progress of my order. Great service!

If like chicken this place for you

Very friendly and attentative staff 🙂

Nice space very small table and chairs

Food was fine but felt it was a glorified MacDonalds. Much prefer Tony Macaroni which is in a similar price pocket but better atmosphere, table service and special deals available until 4pm mon-fri.

Service was excellent. Quick to serve the food.

Gave my missus food poisoning Food took about 40 minutes to come as well

Typical nandos. The service here is very good and plenty of parking.

Poor customer service and they forgot mash and gravy not up to much.

Friendly staff.. good food.. food was served quickly..

Shambles, unorganized always out of corn and other menu items. Turned up tonight and it’s closed! Totally mis-managed.

Just what you want fae Nandos 👍

Very busy but difficulty finding out what's gluten free unless you go to till to order. Doesn't really help when trying to decide on sharing

Food was great, service was slow.. I think they forgot our order

Good food quickly served pleasant staff.= empty plates

Long wait times. I understand it was a Saturday night but 30 minutes after the pickup time seems excessive. Better planning needed. Customers should be given accurate collection times when they order.

When they say hot they mean very hot , but I handled it with tears and snot . 😊

Best Nando's we've been to - lovely service, nice restaurant and good food.

We were told to wait for a table so we did and we gave him our number. We then seen they started letting others back in and didn’t call us to say a table was free? We waited about 30 minutes? Poor service.

Friendly staff, nandos is awesome as always. We always have nandos during our roadtrip as it is the best fast food to grab on the go

Nice place. Visited with my wife. She was happy but my chicken was dry. I assume it was just once in a million chance. But good experience overall

Food was lovely and staff couldn't have been more helpful