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1.0

Based on 2 opinions finded in 1 websites

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Nº 326 in 342 in Angus

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OpinionsNoteTripAdvisor21.0

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Stood waiting to be served for 10 minutes and a waitress walked past umpteen times without saying a word.Not be back there.

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Ian S . 2024-03-26

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According to the old adage, you get what you pay for — and in the case of the cafe at Morrisons, Arbroath, it is unedible burnt offerings. Two breakfasts purchased; an Ultimate Scottish Breakfast and a Full Scottish Breakfast. The half tomato on one plate was eaten, as were the rubbery fried eggs. But the fried bread, the bacon, black pudding, lorne sausage and potato scones were burnt to cinders — and left.

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The Flying Scotsman . 2023-08-10

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I’m regular costumer of your brunch in arbroath mainly. Just wanted to share my story from yesterday and your managing staff behavior. Ordered meal for all family yesterday afternoon through Uber our delivery was fine but there was wrap missing for my son. So called arbroath mc Donald lady manager answers the phone I explained situation and before I managed ask what’s the options she rudely said “is nothing to do with me ask Uber for refund “ and hang up on me. So I get in my car get to mc Donald spoke with other manager she said at least sorry and passed me wrap what was forgotten to put in my bag and was stone cold. I working myself as manager in hospitality event industry and just wondering how do you train your staff? On our side is always “ our costumes our gods “ no matter what they want because we are paid from the money they spending. That manager lady in arbroath wasn’t only rude but her behavior was absolutely disgusting and instead saying at least sorry and try to solve the matter with me she ended phone call without word. That kind of person should work on factory line or somewhere where she not dealing with the customers because people as her damaging your reputation.