Based on 154 opinions finded in 2 websites
Based on 154 opinions finded in 2 websites
Nº 174 in 657 in North Lanarkshire
Opinions
Excellent lunch, service was great thanks to Liz!
Hannah Campbell . 2024-10-21
MORE AT Google
Wanted to say a huge thanks to Liz for today. My son has a peanut allergy and with recent news of the possibility of some mustard containing nuts, Liz made us feel very confident in placing our orders. She had really good, and up to date knowledge of the situation, and went over and above to make sure my son was safe. Thank you so much x Food was outstanding, and with regards to attention paid to allergens, we will not hesitate to come back again.
Angie Reynolds . 2024-10-19
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John Jarvis was so helpful and polite even tho he was on his own when we arrived early at 11 for lunch. Very nice food atmosphere and staff all friendly. The nachos potion was huge!!!
emma soanes . 2024-10-18
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We have complex allergies in our household and we've never had such accommodating staff when we've been out for a meal. Liz, out server, took control and ensure the allergens were taken care of and really I am short on superlatives on the service and the food was demolished and very tasty. We will, without doubt, come back here next visit.
Mike Ryan . 2024-10-16
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Great food and staff was very friendly. Liz was great very attentive and good with the kids too. Thank you.
Chloe Brown . 2024-10-16
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Fantastic food with friendly and informative staff. Specifically impressed with how great they were with allergens. Can't praise the staff enough as feel like font of house has went downhill in recent years, not here 10/10!
John Buie . 2024-10-15
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Really enjoyable lunch, staff were great - especially Liz
Andrew Drummond . 2024-10-14
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Great place! I loved the food, the interior and the service.
Ivan Krsnik . 2024-10-09
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Visited at the weekend, great atmosphere staff were all lovely. Toni served us and she was so attentive very welcoming and a lovely girl to talk to! We went for the MJ sharing platter and it was brilliant.
Alicia Barrie . 2024-10-03
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Liz the colleague that served me, was very helpful, service was excellent.
katy hart . 2024-10-02
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Popped in on a whim while visiting the local area. Glad we did, burgers were great and really good milkshakes, the best we've had for a long time, staff really friendly and really nice atmosphere and love the decor. Pity they are over 300 miles away from home, though when we come back to Scotland we'll look to come for food again.
Pash . 2024-10-02
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Toni was really nice and made sure we had an amazing experience
Reece Mcewan . 2024-09-29
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Toni was amazing! Warm welcome and so attentive. Really great service. Food was good we had waffles and chicken and the hot sauce was brilliant. Toni even organised us extra pickles. Thanks!
Ava Darren . 2024-09-29
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Liz was absolutely amazing with us, made my mums birthday so special, even sang a wee song with cake!!! was a great atmosphere and even better service. Thank you very much.
lee martin . 2024-09-17
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Food was amazing here. Great family restaurant. Staff friendly, especially our server, Liz who was so helpful and couldn't do enough for us. Will definitely be back! 🙂
Stacey MacDonald . 2024-09-17
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We visited yesterday for a day out. There were three adults and a toddler. I was absolutely delighted with the food (we had the large chicken/corn/Mac and cheese sharing platter) which was plenty for the three of us. Our toddler also enjoyed the fries. What really made our experience was the fantastic service from Liz and Alicia, who went out of their way to make us and our toddler comfortable. It’s the loveliest servers we’ve had in a long time, they had excellent Scottish chat and recommendations for our day. We’ll be back, and recommend anyone else skip the walk up options and visit Liz and Alicia.
Elisha Hale . 2024-09-15
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Came for lunch before heading into the theme park. Absolutely brilliant from start to finish. Staff were very attentive and friendly food was fab! Highly recommend.
Nicola Bowser . 2024-09-15
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Took the kids here for dinner after m&d’s, food and service was great. Our server was Toni she was lovely, polite and nothing was a bother 😊
Abbie Mccubbin . 2024-09-14
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Excellent service from Toni today. Perfect end to a lovely day.
Lorraine Douglas . 2024-09-14
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place was amazing, Liz was very helpful and so kind to me and my friends
Cameron Good . 2024-09-14
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Great food. Great service. Will definitely be back.
Brendan McGiff . 2024-09-14
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Staff very helpful ! Liz was a star ! Food great
John Dobbie . 2024-09-13
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Very friendly and attentive staff, very clean restaurant. Food to a very good standard, I have never had a bad experience at a monterrey jacks
Chris Fairclough . 2024-09-13
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Perfect experience - Liz and John were first class 😁
Billy McLaughlin . 2024-09-12
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Had a fantastic mid day meal here. I was served by liz who made the experience very enjoyable with her knowledge and service. Will certainly be back.
Jamie Mcguigan . 2024-09-12
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Had a lovely meal with the family at the weekend. Served by Toni who was very helpful and cheery. Would recommend
Michelle price . 2024-09-11
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First time trying monterey jacks best meal ive had in agies and it was completely faultless from all the staff and chef sean was incredible with the meals prepared needless to say his passion for serving really good food is in the taste id recommend here even for the interior decoration if you have young cowboys at home absolutely epic 5 stars all thankyou :)
G F . 2024-09-04
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I have been here 4 times and had terrible service 3 out of 4 times. At my most recent visit a member of our party ordered a chicken burger without cheese and when it arrived it was a beef burger. It was then replaced by a chicken burger with cheese which was not what was ordered in the first place.The time before a member of my party just didn't get any of the food he ordered, despite making the waiting staff aware. Overly long wait times for food and expensive for what it it.
Laura Reilly . 2024-08-20
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One of the best family days out for a long time at M&D's today ,the food in Monterey Jacks was lovely ,service was great too lovely people working there especially Liz , we'll be back ! Thanks guys .
Michael Purvis . 2024-08-18
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Had a great 60th birthday party - staff very attentive Danielle first class and food and drink very enjoyable - looking forward to coming back xx
LYN . 2024-08-18
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Ordered return of the Mac and American burger waited almost 1hr both were dry and cold can tell burgers had been reheated and cheap meat used also burger buns falling apart as must be frozen. My son's bun on his burger fell apart soon as he took a bite. For the price also almost £13-15 for a burger you don't even get fries with it or even a side salad. Definitely wouldnt recommend and won't be back
Suzie Blanco . 2024-08-13
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I was in at the weekend for the 1st time with the family, we had a lovely meal and our waitress Aleeshia was just lovely. We will be back for sure.
Sarah Jackson . 2024-08-12
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We were there for my dad's 80th birthday. The food was great. Tasty and good portions. The staff were outstanding. Brought out cake and sang happy birthday 🎂 very helpful and friendly. Will definitely be back 😀
Gillian Morton . 2024-08-12
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Visited for 1st time last night and was amazed at the friendly atmosphere.
Derek Hunter . 2024-08-11
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I was down for dinner a few days ago and it was marvellous! The place has really been turned around and now looking and functioning amazingly! I would highly recommend the food as it was 10/10 mouth watering goodness! I had the Chicken & Mac, it was tremendous. Followed by a Vanilla milkshake which was absolutely perfect! The service was great and staff were certainly very helpful and nice! If you get the chance to eat here, don’t miss out. This has got to be one of the coolest restaurants in the UK! 🤠🍔😁
Jambo G Valeting . 2024-08-11
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Amazing restaurant, been few times, and never been disappointed. Staff are so friendly and welcoming, defo up on the family favourites.
Catherine Gordon . 2024-08-11
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Had a great meal here with my husband and daughter our food was excellent and our server Aleeshia was lovely, she was cheerful and pleasant and nothing was a problem for her. We will definitely be back
Tracy McIver . 2024-08-11
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Great family place to take the kids , the food was so yummy and the service was amazing I was served by Aleeshia and she went above and beyond and was so lovely , would definitely recommend and will be back
Alex Allan . 2024-08-11
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Food, service and atmosphere amazing I’ll definitely be back
Tony McLaughlin . 2024-08-11
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Friendly staff particularly kat
Garry Mcfall . 2024-08-11
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Meal was fantastic, staff very friendly, informative and nice. Rachel who looked after us was great, explained changes to menu, made recommendations, chatted and generally looked after us. Will definately visit again as cannot fault the food, drinks or staff!
Reggie Renegade . 2024-08-11
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Food was great, staff very friendly and service was efficient 👍
mandy mcbride . 2024-08-09
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Fantastic meal, server Beth was great, nothing was a problem. Highly recommend a visit.
Graeme Good . 2024-08-09
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Came in a few weeks ago with my family and was served by Toni-Lee. Food was brilliant and service was amazing. We'll definitely be back
Paula McS . 2024-08-08
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Chips cold and hard burger stinking of cabbage was soggy and disgusting the pecan pie was unbeatable if never tasted any like it
Lynn . 2024-08-08
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My food was amazing my burger was perfect😍and my waitress toni-lee was absolutely lovely she helped me and my family out and was very chatty and kind xx
Brooke Syme . 2024-08-08
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I visited the restaurant with work friends. The food was amazing. Our server Toni- Lee was the most pleasant server and eager to please. Although the food was great, it was Toni who made our night extra special. Please pass on our thanks to her
Val Clelland . 2024-08-08
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Food was amazing definitely worth the money. Staff are all very friendly and professional
Linda Murray . 2024-08-08
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Brilliant restaurant with a great atmosphere. Portions are fab and meals really tasty. Liz, our server couldn’t have done anymore for us. She was super with the kids and took the time to go over menu options. Defo worth a visit
Carly M . 2024-08-07
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Been quite a few times now, Every time the food and staff have been amazing. The kids love it, there is something for everyone. Liz goes above and beyond and is a great staff member! Venue looks amazing. Food is always superb, service is great and staff are really friendly.
mandy innes . 2024-08-07
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First experience in monterey Jacks was made extra special by server Toni Lee who went above and beyond to make our 1st visit special
Tricia Hammond . 2024-08-07
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Took my partner here and was amazed by both the quality of the food and the service, our server, Liz, was outstanding, helped us with understanding the menus and we both had a good laugh with her, she can brighten your day easily. She also does make a helluva coffee! Great teamwork throughout by everyone aswell. Highly recommend folk try them out for an amazing dinner and customer service experience
Dylan Taylor . 2024-08-06
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Fantastic service. 9 of us dining, including 3 of our kids that are on the ASN spectrum, and they absolutely loved it! Can't fault the food, the service, or the atmosphere. Top Class!!
Owen McNamara . 2024-08-06
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Liz Doran is an amazing member of staff here, such a pleasant experience talking to her in the establishment. The service is top quality.
Xavier Wilson . 2024-08-06
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Our service Liz was very pleasant and patient as we were a big party of 9 including 3 kids on the spectrum. I don't get out often with the kids as it can be difficult. But they all absolutely loved the food, restaurant and Liz. Thank you very much
Margaret Ann McNamara . 2024-08-06
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Was served by lady called Liz, she was very helpful, went over the menu in great depth, made us as a family of 5 very welcomed and definitely will be back
Darren Thomson . 2024-08-06
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Had a lovely meal in Monterey jacks. Liz who served was amazing- really friendly and helpful when explaining the menu! Will definitely be back!
Rebecca Devine . 2024-08-05
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I dined during my visit toM&D’s annd had a great time, Eve was very helpful, even offering advice based on what I liked. 10/10 experience and the food was great. Thank you Eve!
Renée Mays . 2024-08-05
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I loved this place last couple of visits was let down with reheats my chips were so hard aswell as my chicken strips macaroni was very watery underneath I've the pictures to prove this but don't know how to upload them not sure I'd be back loved this place when in hamilton it was run better although more space now
William Brown . 2024-08-05
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Went for my Daughters birthday and had a wonderful time. Food was delivered promptly and we where served by a lovely member of staff called Liz. Thourghly recommend !
Steven Jeffrey . 2024-08-05
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I was recommended by Eve Gallacher to come for dinner with my friends when we got there she recommended the southern fried chicken and so I ordered it with the sweet chilli sauce along with some chips and I thoroughly enjoyed it and greatly appreciated her recommendation I would definitely return.
Cole Caughey . 2024-08-05
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Excellent!!! the banana rum cocktail is THE best!
Danielle . 2024-08-04
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Fantastic food and amazing service, would highly recommend. My server was called Danielle, she was amazing, attentive, kind, courteous and because of her I will be back! Makes all the difference when you are made to feel so welcome, Thank you Danielle!
Charlene Brown . 2024-08-04
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Lovely day good food and pleasant staff
Annemarie Maclean . 2024-08-04
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First class service from Toni-Lee. Very welcoming, friendly and attentive. Good knowledge on food and drinks. First time here and definitely will return. Nice atmosphere in the place, didn't feel rushed. Portions were good size and Toni-Lee advised chhose were seperate which was good to know before ordering.
Janice McGhie . 2024-08-04
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Fantastic theming and great atmosphere! Our server Liz was friendly and welcoming from the minute we walked in the door and helped us with allergy information which was greatly appreciated. Food was lovely and although the restaurant was busy and looked short staffed Liz was attentive and nothing was too much bother, a credit to the company.
Karen Mckinstry . 2024-08-04
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Popped in for a cocktail, would have bought more but queried the £1, extra charge on my receipt, told it was compulsory charity charge and would be charged this every drink. I wasn't told this until I paid, was told it was on a board somewhere, who reads these? Only stayed for 1 cocktail, I won't be dictated to which charity I donate to or when I do it.
Ray Baillie . 2024-08-03
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We often go to m&ds for bowling and like to get something to eat, glad this place opened. We were greeted by Charlotte who was very smiley and chatty. Checked over allergies and we were sat down. We were given afew minutes and ordered drinks and our starter. We had the standard nachos to share and WOW! massive portion enough for 2 or 3 to share. We then each had a burger which we really enjoyed. Sweet potato fries were my fav. Got check backs to see if everything was all good from Charlotte which it was. We were too full to attemp dessert so got the bill and waddled off to bowling. Will deffos be back!! Great food and service
Dayna-Jade Combe . 2024-07-29
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Fab wee place when we went bowling. Loved my all day breakfast burger and the notorious PIG burger , we had to get the onion rings. 😋 Our server Charlotte was pleasant and attentive with a warm smile while explaining recommendations. Definitely will be back soon!
Hollymarie Combe . 2024-07-29
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Amazing wee night out! Charlotte is fantastic, soo helpful! Wouldn’t want anyone else to help me, credit to ur business x
rebecca o'hagan . 2024-07-29
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Came in for dinner after having the kids at the park. Charlotte our waitress was amazing with kids chatting away and making recommendations on what to try. The burgers arrived quickly and all tasted amazing. 4 clean plates and kids with full happy bellies. Definitely worth a visit while at the park.
Carolyn Sharp . 2024-07-29
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Best burgers we have ever tasted.
Claire Kearney . 2024-07-27
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Excellent food. Unbelievable portion sizes. We had the hotdogs and could barely finish them. The dessert doh my god is huge, and super tasty. Jekaterina was incredibly attentive and very friendly. Exceeded service.
Louise McLaughlin . 2024-07-25
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Food was fantastic and would definitely recommend it to anyone. Service was swift and has the perfect people on the job for the job. The atmosphere is perfect for a family meal. Kudos for making pancakes for my daughter's birthday that wasn't on the evening menu, very happy experience.
john robertson . 2024-06-30
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Overpriced. £6.95 for 3 small pieces of chicken strips..drinks is not included of kids menu, not the best service, small pizza for £15, shocked..never again. Avoid.
anne sakerman . 2024-06-29
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good food as usual. shame about the delivery.
Tembani . 2024-06-21
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Overpriced food, wasn't allowed crayons in the family booth, pizza fries were disgusting. Must have ran out of pepperoni so used a cut up hot dog instead. Burger was brilliant.
Kieran Van-nuil . 2024-05-27
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The Junkyard Dawg could be a little better prepared but I still did enjoy it. Also, I love the new menu. Would appreciate more images uploaded for the food but it's all in due time, I hope.
Tembani . 2024-05-21
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Food is appalling! Could have smashed the windows with most of it! Over priced for really basic food. Only saving grace is the staff were really lovely and friendly
SarahandAllan Howe . 2024-05-04
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Nachos are amazing - very salty, love the chipotle sauce, and the Mexican cheese sauce is delicious. More than enough of a portion for two people, and the same goes for the Swiss Mountain Dawg. The hot dog itself is like no hot dog I've ever tasted before, and completely exquisite. Also big enough for two people, especially with the nachos on the side! We're absolutely stuffed full, thank you!
Tracy . 2024-05-03
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Lovely place, great staff, Alisha was great very attentive!!
Sophie Mason . 2024-04-27
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Alisha was very welcoming and the food and atmosphere was great!!
Chloe Coyle . 2024-04-27
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lovely food and lovely team as always. thanks again for a great lunch :]
Tembani . 2024-04-24
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A really delicious meal cooked to perfection. A simple cheeseburger but really juicy and full of flavour. The restaurant decor is out of this world with a wild west street (barber shop, general store and hotel) and the stables where we were seated. We literally ate alongside a life size horse named Rab! A really cracking experience. I was driving so stuck to soft drinks, but all the favourites are available. The staff are so friendly and we were really well looked after from being greeted at the door, to Aidan who checked with us regularly and was a great server. Can't wait to dine in the M&D's Monterey Jack's again soon!
Scott A . 2024-03-25
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My first time in a Monterey jacks. I absolutely loved it. We were served by a gentleman called John Jarvis, he was so helpful attentive and Very very helpful. John is a credit to Ur staff team. We were out with people we support, so we have a tiny budget so we ordered the loaded chips for lunch. The portion size was amazing so much to eat, it was absolutely delicious 😋😋. Please please can u put one of these in the Glasgow town center. My husband and I like to go out in Glasgow for a night and always loved tgi Fridays and had bn going there for 16 yrs. The food portions now r tiny the service was terrible and it's was over priced as well. I really think a Monterey jack wud do well in the center as it's reasonable prices excellent food and reasonable prices for cocktails as well another thing we really enjoy when we are out in Glasgow
Karen Dunlop . 2024-03-23
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Burger was great chips were cold
Darren . 2024-03-22
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Went with my friend and her 9 month year old. We both had burgers which were cooked to perfection. The staff were amazing and lovely. It was midweek so it wasnt overly busy when we went which I think made it even more enjoyable. The lovely Liz even held and entertained the little one who was upset at the time as she was in her buggy, so we could both eat our food while it was hot. Not part of her job role or expected but going above and beyond to make our meal more enjoyable. Would definitely recommend and will be back to try out more of the lovely menu.
Charlene Baird . 2024-03-20
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Driver couldn’t find address. Food was freezing cold.
Rachel . 2024-03-17
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Had a great time with my family, grandson loved staff good food prices ok you get what you pay for, will be back
Theweetams Scotland . 2024-03-16
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Great food, convivial atmosphere, very professional and attentive staff 5/5
Ian Harley . 2024-03-16
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Food was fresh, delicious and roasting hot. Will be reordering again.
Joanne . 2024-03-16
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The restaurant has a great vibe , the staff are brilliant the food was great Overall, this restaurant was a delight from start to finish. will definitely be back , our server liz was amazing
Stephanie Gilfillan . 2024-03-16
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glad to see Monterey Jack back on JustEat. loved your food back in 2021 and it's still the same high quality stuff. The Single Oreo on top of the milkshake is weird cause I always crush it and put it in with the rest, but whatever.
Tembani . 2024-03-10
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Can’t fault the staff. Really nice and attentive. Oh! But the food. Absolutely not worth the money. Chicken burger was deep fried in breadcrumbs and was burnt to a cinder. How easy is it to breadcrumb a bit of chicken and fry it off to keep it fresh and succulent on the inside. Not as easy as I thought as it was dry as an old stick on the inside. Skinny chips cold when delivered to the table. I also got a pint glass of onion rings which was again deep fried to a cinder. I’m not sure how the previous post gave the food 5 stars. They must be easily pleased. All the same above goes for my wife’s beef rodeo burger. That was dry as an old stick too. Her skinny chips were cold as well. Never in a million years would I go back to eat here. £45 for 2 burgers and 2 cokes. You decide.
J W . 2024-02-10
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Service was a little slow ,but we weren't in a rush.Food was lovely when it arrived.I had ordered a few sides instead of a set meal loaded fries ,macaroni and the onion rings ,good portions I managed about half of each .company had burger and chips, (cant remember which kind ) and they said it was lovely , I had 2 sugar t*ts slush cocktails it worked out 30 quid a head with no dessert ,2 drinks each cocktails are 6.99 each can't knock it especially the prices anywhere else , as I said we seemed to be forgotten about after order was placed , could have been an issue we weren't in a rush and where happy to wait , although hangry was definitely on the horizon 🤣 watching people's reactions ( company is rather Conservative) as you order things like big bobs red 🐓 as loudly and proudly as you can was good fun 😁 we wandered back in for another couple of cocktails 🍸 after a walk about m and ds
Chell . 2024-01-16
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Awful experience here on Sunday. The place was very busy as expected with the firework display. You would have thought they would have had enough staff on to deal with the increased trade. Long wait for drinks, long wait for food, staff attitude was poor and food was absolutely disgusting.
Mark Kettles . 2023-11-06
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Worst Nachos ever £13 for a plate of melted cheese and dry Nachos. My daughter couldn't eat her macaroni it was a lump of congealed cheese with no sauce .
Yvonne Shields . 2023-11-05
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Popped in for lunch, excellent burger and chips and service from the very lovely Cerys was top class. Highly recommended.
Marc Caffrey . 2023-10-14
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Excellent service ⭐️ great atmosphere ⭐️ food is amazing as always highly recommend ⭐️⭐️⭐️
Linda Hamilton . 2023-08-28
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Superb friendly staff and excellent service and excellent quality food
Noel Flinders . 2023-08-28
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