Mist Shisha Lounge/snooker/pool in Middlesbrough

Rang for collection 25 minutes before and was told 20 minutes. Arrive and am Told 5 minutes. Wait another 25 minutes in store to receive bad food and sloppy milkshakes WOULD NOT REVOMEND TO ANYONE!

Amazing atmosphere, nice drinks, not overpriced like most places and shisha was Quality

Ordered the kinder bueno Cake and it was stale, tasted funny, couldn't eat it, also think it was all made with cream no buttercream ect was no flavour at all

I don't come here often, been in 1 or 2 times. I was sitting with my mates inside was going to pay for snooker etc the guy at the till goes we can't bring drinks in from outside I said okay sorry we will go out. Then the guy starts swearing at us and disrespecting us it was am honest mistake no need for that kind of attitude and service. First of all, when you outside you can't see anywhere where it says no drinks inside. We got from Onestop. It's next to the stairs which is stupid and not clear because when you go up your looking down at the stairs as you walk up nobody's noticed that sign not one of us. Fair enough on our end we also accept we made a mistake but there was no need for the swearing and attitude and maybe yous should put a sign somewhere else or on the glass door.

Ordered crepe and it was hard??! I almost choked don’t recommend the desserts

Best shisha in Middlesbrough mouth watering dessert please try the milk cake and also has many vegetarian options please try the veggie burger and veggie panini too good great ambiance.

Very good service . Highly recommended. And food is absolutely delicious. Deserts are made in heaven 🤤 and shisha is very good .

Lovely, place to be. Staff are very friendly especially, the young gentleman called muneeb. Highly recommend !!!

Banging place. Everyone should come here amazing staff so polite and kind of I could I would give it 10 stars

milkshake wasn’t covered with anything to keep this from spilling in the bag , this resulted in the cookie dough in the same bag being COVERED in milkshake making it soggy , food was also FREEZING cold when it had arrived. Rang up to speak to someone to resolve the issue and got told they had no delivery drivers available to re deliver the order and that we had to go through just eat for this complaint.

** AVOID ** Absolutely vile we waiting over 1 hour for our food to turn up as we was visiting from out the area we wasn’t spoilt for choice Our food turned up cold soggy and the Meat was green I tried to call back and they was closed No food was eaten waste of £50 1 star is to good for them

I am extremely disappointed with my recent experience at the restaurant. I had ordered a chicken burger, specifically requesting garlic sauce, but they mistakenly gave me chili sauce instead. Furthermore, I asked for peri peri salt to accompany my meal, but there was no salt provided at all. To make matters worse, the burger bun was burnt, and as someone who can distinguish between toasted and burnt bread, this was unacceptable. When I brought these issues to the attention of the staff, I was met with rudeness as one of the employees blatantly refused to rectify the situation. While I appreciate receiving the burger, I cannot overlook the multiple mistakes that were made. I expected better from this establishment

Great place to relax, Shisha and food as well.

Not a great place but it's fine ,

Tables need new baize but a fun place

Best hookah in town as well as best parmo

Got waffles delivered - delicious! Very friendly delivery driver too.

Best palce for the entertainment. Also can get good food and dessert. Best part is that we can enjoy pool game over here. Whenever i want dessert i only order from the mist. Great experience with staff.

The best munch around.... love u peeps .. bless up x

Food was amazing, great staff and great atmosphere

Very fun had a great night out. Quiet and peaceful. Shisha was clean and the food was very flavourful for the price to pay.

My favourite item from Mist is waffles. When ever i want to eat waffles i order from the mist

Top spot, great food, and cool vibe!

Love the new layout of this place! A great place I meet up with old friends for a chill chat. My only issue is they don't accept card (but there is a cash machine on site) but i forgot my wallet (my bad)... Otherwise a great place! Recommend

Excellent customer service!!!! Special respect for bossman 😉😉👶🧔

Great venue for a catch up with friends, loads of pool tables and a few snooker tables, the food was really nice also and cheap, drinks a little pricey but overall good value

The shisha quality was poor and expensive

Wow absolutely brilliant sheesha pool 🎱 snooker club gorgeously decorated

Relaxing place, good choice of food, friendly staff

Mist is an entertainment hub quite lively sply during weekends, they got perfect pool n snooker setup ,decent fast food and deserts, moreover an excellent service from the professional staff, And last but not least superb shisha with comfortable seating.

Very affordable Very nice to hang with friends Top notch service

Excellent customer service and food spot on

Nice place, friendlt staff, apologised for bad service even though they gave a perfect service in my eyes, if what they gave was bad i cant wait to see whats good!

Been coming for a few years and the staff are always really friendly, good atmosphere and do good shisha.

Well ventilated extremely good service very good atmosphere 😊

Nice clean place friendly staff

First time last night, friendly atmosphere and staff, not too busy and straight on a table which was in excellent condition. Drinks and coffee available at very reasonable price, snack available. Would definitely recommend .

Perfect shisha and amazing service

Really relaxed place nice to just chill and play some pool

Reasonable service. Food was good. Poole table was unused beer was ok.

Great place to chill and A* atmosphere

I like mist a lot because I love playing pool there eating food and playing on the boxing bag

Lovley place! The staff is very friendley!

Good pool venue. Staff were very friendly

Standard shisha and snooker lounge. Normal prices and doesnt get to busy which is always a plis

Amazing atmosphere, stunning design and great staff.

Very good ambience and nice coffees

Brilliant place and atmosphere. Great customer service by Adam. Everything under one roof.

Great place to sit and chill with friends, either with shishas, food or bring your own alcohol (no charge!!).. or all of the above, and that's exactly what my self and 6 other friends did to start off a great night out. I rang up to ask several questions at first because non of us had been, and the staff were super friendly and answering all my questions, basically gave me great customer service. So after we all decided we wanted to start the night there, i rang up again to book a table, and luckily got chance to speak with the manager of the place, he was really friendly and down to earth, just wanting to make sure we all have a great time. He also sent me over the menus of the food and desserts, basically going above and beyond where he could. When we got there, we were greeted by the manager and his staff, very friendly, down to earth and funny guys, and then we got the night started with a shisha and drinks, also got chance to taste the food, my self and a friend got a burger and chips.. really nice and very well priced, including the shisha was very well priced, also bought some mixers from the non alcoholic bar for our own alcohol, not bad prices at all, considering you're drinking your own alcohol from home!! Amazing place, great music, superb vibes!! Also the pool is only a £1 a game.. can't go wrong at all!!

Nice smooth shisha and lovely ambiance, lads have done a cracking job with the refurbishment.

Very nice food shish the staff everything about the place

Really nice very clean and tidy was cold in the shisha lounge even with the new heating system but very nice and friendly staff