Based on 668 opinions finded in 2 websites
Based on 668 opinions finded in 2 websites
Nº 59 in 173 in Ballymena
Nº 2 of 5 Pizza & Pasta in Ballymena
Opinions
Lunch in milanos today and food was beautiful we had salt and chilli chicken and my partner has pizza. Such a beautiful meal and so affordable. The place is beautiful and the staff as so helpful.
Sylvia Clail . 2024-10-19
MORE AT Google
We have been a number of times now & loved every meal we have had. The lunchtime menu is great value & if you like a salad this would probably be the best salad you have ever eaten! Instead of being lots of leaves, you get a portion of everything that you want from a salad. We came with friends from America recently and they said that they have never had such a good pizza & the service is exceptional. We will be back again & again, as this is the best wee restaurant in Ballymena.
Mike Ives . 2024-10-07
MORE AT Google
Lovely, smiley waitresses, food lovely and freshly cooked. Always a pleasure to eat here.
Margaret Snape . 2024-10-05
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Very disappointed in my experience Garlic bread is from a supermarket Chips are also cheap Yet the prices don't reflect that Offered feedback forms but no pens Overall a meal anyone could make at home with ease and a lot cheaper Sorry to say it's a disappointment
robert Maltman . 2024-09-29
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Super lunch, staff excellent will definitely be back
Ryan O'reilly . 2024-09-25
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First time absolutely brilliant
James Shields . 2024-09-24
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My wife and I went to Ballymena on Thursday and went for lunch in Milanos big mistake.We ordered chicken cehabatta and chips each.The best thing we could say about the meal was that the bread was fresh but completely devoid of chicken some lettuce 🥬🍅 completely tasteless. Frozen chips and wilted salad come on Northern Ireland surely we can do better than this.Do not eat here we complained but the staff did not give a sht.
Stephen Thompson . 2024-09-20
MORE AT Google
Had a great time, food was good and delivered in a timely and professional manner and the service was excellent.
Michael Purvis . 2024-09-18
MORE AT Google
Friendly staff and food was amazing
Frances Carson . 2024-09-13
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Great food😋 ,friendly service and a good atmosphere
Alistair Magee . 2024-09-08
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Lovely meal, excellent customer service
Margaret Alister . 2024-09-07
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Fantastic food at a very reasonable price. We will be back.
Wendy Dempster . 2024-08-30
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Great dinner at Milanos, the waitresses pleasant and friendly, the dishes good and well prepared, I recommend! We ordered a pizza, pasta and a salad ;-) so we could taste everything
Pauline B. . 2024-08-28
MORE AT Google
Yet again the staff at Milanos go above & beyond for the customer. Placed an order via ballymena eats app (it's great). One item wasn't available & my phone wasn't working so I missed the calls to help. When I called using another phone, the staff made my order & an alternative even though the kitchen was closing & had it to my door in less than 30 mins. ( I have allergies & they always keep me safe. Tasted magnificent as always. These people can do no wrong!!!! Order with confidence. The steaks are amazing 😍
Jojo McAlonan . 2024-08-23
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Order 3 Pizza’s last night 10th Aug 24 for delivery to say I was disappointed was an understatement the first 2 pizzas looked and tasted like cheap and tasteless supermarket bought, The third was a Calzones chicken ham cheese and garlic butter I was looking forward to this one surely it couldn’t be as bad as the last 2, How wrong was I just as bad as the first 2. The bill came to £35.35 for delivery within 2 mile.. I managed to take photos of the Calzones judge for your self I’m only scoring this 1 star because I can’t score any lower. Stay away from delivery at least if I was in the restaurant I could have sent it back and asked if they needed any advice. Thanks Allan I’ll contact the restaurant now
Christopher McLarnon . 2024-08-23
MORE AT Google
Staff are absolutely lovely, really make you feel welcome and looked after. Very reasonable priced and decent food.
Christy Flynn . 2024-08-19
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Food was beautiful and staff were really accommodating to our party with 2 young children. We will definitely be back
Dani Quinn . 2024-08-19
MORE AT Google
Always very friendly waitresses and delicious food. Have never had a bad experience. Definitely recommend.
Kanaan Conney (Shnoita) . 2024-08-18
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One of our go to restaurants when we're in Ballymena. Top quality food at great prices. The staff are excellent, Molly always looks after us!
Eimear Mellotte . 2024-08-18
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Pleasant, friendly staff and delicious food. Will definitely be back.
Mandy Wallace . 2024-08-18
MORE AT Google
The nicest friendliest staff lovely clean restaurant
irenemccool . 2024-08-18
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Great place, great staff, food fantastic, good price, lovely atmosphere. Worth a visit
Pamela Steele . 2024-08-18
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Food was fine but delivery time is awful. ordered the food at 5:23 and was postponed until 7:15.
Scott Duncan . 2024-08-12
MORE AT Google
Beautiful food and experience as always ! Love coming here, super friendly staff as well :)
Jordain Molloy Gillen . 2024-08-06
MORE AT Google
The food was absolutely amazing and the service was outstanding and I enjoyed the food a bit more than I probably should have and I'll tell u this I WILL be back here again
Eilidh Hawthorne . 2024-07-26
MORE AT Google
Friendly and very helpful staff, and great pizzas. The gluten free pizzas are better than any GF pizzas I have tried out so far! Thank you!
Rosemary Kelly . 2024-07-18
MORE AT Google
Called in looking for a take away pizza, was given a take away menu and chose 2 x medium pizzas on the offer section, then I was told sorry, that offer isn't on tonight. Picked another offer, again, sorry that's not on either. 3rd time lucky, I just ordered a large pizza, not the cheapest in the world. Took a seat in the restaurant and waited about 10 mins, one of the lovely waitresses brought the pizza to my table. I ordered a large pizza, I'd say that this was definitely a medium. Was it nice? It was cooked to perfection, thin and crispy, nice sauce and toppings. Would it feed 2 people >no. Was it value for money >no. Would I order again >if I was passing yes but if I was hungry I'd definitely be heading elsewhere. Very tasty pizza, but not good value for money.
Al Gilmore . 2024-06-27
MORE AT Google
Love this place, food is amazing and staff are lovely.
Carol LEGGETT . 2024-06-22
MORE AT Google
We were a party of 4 and had different meals all were happy with the food the staff were professionall and pleasant. We thought the food was very reasonable priced. Happy to return again.
James Wilson . 2024-06-20
MORE AT Google
Popped in for a quick feed on a night out. Managed to get a table with no reservation...got lucky lol the food was amazing and the staff were very friendly and attentive. Will definitely be back!
Tracy Gordon . 2024-06-09
MORE AT Google
Amazing food and great staff! Molly our waiter was so pleasant and nothing was a problem she was a fantastic server!!!!!!
Michael M . 2024-06-07
MORE AT TripAdvisor
Fresh hot food delivered every Friday night for me and the kids
Chris Mager . 2024-06-07
MORE AT Google
Lovely place, good food, big portions. One of the best pizzas in town!
Mark . 2024-06-01
MORE AT Google
They were during lunch with the family. I was thinking of ordering a pizza from the lunch menu, but at the last moment I changed my mind and ordered a "full house" pizza. and did not miss! the taste is simply wow! I recommend!
Kruzenshtorm . 2024-05-30
MORE AT Google
Excellent as always Been loads of times they just go above and beyond Definitely would recommend And excellent for large parties
Josh M . 2024-05-27
MORE AT TripAdvisor
food is amazing and customer service is very friendly and the pizzas are delicious, nachos and mozzarella sticks are a delight too. will definitely come again:)
Daria D . 2024-05-19
MORE AT TripAdvisor
Food was lovely and reasonably priced highly recommend! Handy for anyone shopping in the town ! And service was great !!
Molly1999 . 2024-05-18
MORE AT TripAdvisor
Another lovely meal in Milanos, which is one of our favourites. Great choice of food at reasonable prices, with lovely staff and great atmosphere. Highly recommended.
Brian McC . 2024-05-17
MORE AT Google
Love Milanos! Always great food and friendly service. Definitely would recommend.
Mairead Scott . 2024-05-12
MORE AT Google
Love this place, good food and nice friendly service all the time
Ruby Christina Twiname . 2024-05-09
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Food is always very good and served quickly, along with the friendly service! Highly recommend for the gluten free pizza and has to be the best in ballymena!
Jordan Nelson . 2024-05-04
MORE AT Google
My friends and I come here every month food atmosphere and staff excellent. Highly recommend Milanos 👌
Marie McCann . 2024-05-03
MORE AT Google
1st visit and it was really lovely. Food was delicious, well presented and our server was brilliant. Sorry, didn't get name but her customer service was excellent. We will definitely be back👍
Patsy P . 2024-05-01
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Great food and excellent service. Highly recommend...
Andrea Finlay . 2024-04-27
MORE AT Google
Lovely meal with colleagues to mark the end of an era.
Seamus O'Neill . 2024-04-26
MORE AT Google
Love this place 😍😍 food and service always fab
Bronagh Alatas . 2024-04-21
MORE AT Google
Excellent food and service, very friendly staff
Ivan Fleck . 2024-04-20
MORE AT Google
Second time here and i will return. Food & service is top class. If in Ballymena do not miss this place
Maxine Fair . 2024-04-20
MORE AT Google
Service was amazing. We wanted a booth and the waitress ensured we got one whilst escorting us to another table to wait on one becoming available. Provided drinks and menus. Food was amazing. Highly recommended!!
dani s . 2024-04-19
MORE AT Google
Had the salt and chilli chicken with chips lovely sized portion and delicious too definitely be back
Gladys Wilson . 2024-04-18
MORE AT Google
A lovely, busy Italian restaurant, even on a Tuesday night. You can see the pizzas being tossed and made downstairs which adds extra interest to the evening. The staff were very helpful about menu choices etc. Great value for money.
Pauline Pope . 2024-04-17
MORE AT Google
Great pizza as usual. Please Please get baby changing room or station. I had to change my son on floor of toilet not very hygienic.
Julia M . 2024-04-11
MORE AT TripAdvisor
Great food at an amazing price. Lovely and fresh and served very quickly Staff very friendly.
Lynne Lennox . 2024-04-09
MORE AT Google
Great authentic restaurant, great food, and prompt service. The staff are always polite and attentive. The food is delicious with something for everyone and is quite reasonably priced which is unusual these days.
Donna Mcsparran . 2024-04-07
MORE AT Google
Milano's restaurant management should pay attention to all feedback, positive or negative. I was simply suggesting that the business should consider look at better communications within their delivery service. I'm not interested in getting into the details of who said what, I know what the waitress told me. To prevent any misunderstandings or attempts to conceal mistakes in the future, it would be helpful if you simply just called your customers and informed them that there will be a delay in their delivery. Lastly, from a public relations standpoint, it is advisable to avoid expressing your frustrations so publicly on platforms like Google's customer service platform.
Rodney Kernohan . 2024-04-07
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Perfect rustic pizza boutique...
David Kinnear . 2024-04-06
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Food was great, really lovely servers
erin . 2024-04-06
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We've dined here multiple times with friends and family and have always had a great experience! The food is lovely and the staff & service is always great. We'll definitely be back!
Shelly Russo . 2024-04-05
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Food was really good. Service was excellant
Karla Moore . 2024-04-05
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Lovely staff, delicious food (to die for!!!). Perfect place for the whole family, 5 stars🌟
Jude Gribben . 2024-04-04
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Excellent service from Chelsea, our waitress! Pizza, lasagna, and chocolate cake were all outstanding!
George Manteghi . 2024-04-03
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My family and I called in during the Easter holidays and were promptly accommodated with a large table upstairs. The food was delicious and everyone cleared their plates. We will definitely be back. Thanks
Marie O'Kane . 2024-04-03
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first class food very pleasant staff value for money
Joan Barr . 2024-04-03
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Served promptly. The food was served hot. Overall, a lovely experience.
Joan Stevenson . 2024-04-02
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Food was very nice and the atompshere and service was brilliant🙌 I Would recommend the chocolate brownie
KaneBros8 . 2024-04-02
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An established restaurant Ver. a reliable pizza delivery service… pick one? Milano has a good and long established reputation for making premium, quality pizza in Ballymena. I don’t normally order takeaway pizza as I’m usually underwhelmed by the quality of made-to-order, delivered pizza but with a recent recommendation I thought I’d try their restaurant this evening. I called by phone and ordered two large pizzas for delivery this evening where the restaurant’s waitress informed me that they were unable to take online card payments and required ‘cash on delivery’. Already suspicious as most online delivery services take payment by debit card, I agreed to pay with cash upon delivery. The waitress took my order, told me the cost and stated my order would be delivered in 45 - 60 mins. After 110 minutes I called the restaurant to check the status of my order where I was casually informed that my order was just going into the oven now!!! I hung up and briefly considered my options, I called the restaurant back 30 seconds later to be told “I had lost my appetite” due to the late delivery and requested for my order to be cancelled. The waitress then informed me that my order was now “baked, boxed and on-route” !?!? Knowing the time it takes to bake an authentic, premium pizza, I wasn’t sure what to believe. I reconfirmed the definite cancellation of my order. Restaurants who offer a delivery service need to decide what type of customer service they can offer; a customer-focused, sit-in restaurant or a premium delivery service. If they have the experience, scope and staff to deliver both options, great… if not then hard decisions need to be considered. If I were sitting in Milano’s restaurant this evening and I waited 20 minutes to be told my order we being put into the oven then told by the same person 30 seconds later that my meal was on a tray and being prepared for serving, what would go through your mind… confusion, frustration, where is my food order, what value is my business to this restaurant and can they genuinely serve in-house as well as deliver? The night-time hospitality economy in Ballymena is on its knees, it’s time for established and reputable businesses like Milano to-step, re-consider and re-evaluate their business model and decide what customer facing services can they genuinely offer?
Rodney Kernohan . 2024-03-23
MORE AT Google
Milano has a good and long established reputation for making premium, quality pizza in Ballymena. I don’t normally order takeaway pizza as I’m usually underwhelmed by the quality of made-to-order, delivered pizza but with a recent recommendation I thought I’d try their restaurant this evening. I called by phone and ordered two large pizzas for delivery this evening where the restaurant’s waitress informed me that they were unable to take online card payments and required ‘cash on delivery’. Already suspicious as most online delivery services take payment by debit card, I agreed to pay with cash upon delivery. The waitress took my order, told me the cost and stated my order would be delivered in 45 - 60 mins. After 110 minutes I called the restaurant to check the status of my order where I was casually informed that my order was just going into the oven now!!! I hung up and briefly considered my options, I called the restaurant back 30 seconds later to be told “I had lost my appetite” due to the late delivery and requested for my order to be cancelled. The waitress then informed me that my order was now “baked, boxed and on-route” !?!? Knowing the time it takes to bake an authentic, premium pizza, I wasn’t sure what to believe. I reconfirmed the definite cancellation of my order. Restaurants who offer a delivery service need to decide what type of customer service they can offer; a customer-focused, sit-in restaurant or a premium delivery service. If they have the experience, scope and staff to deliver both options, great… if not then hard decisions need to be considered. If I were sitting in Milano’s restaurant this evening and I waited 20 minutes to be told my order we being put into the oven then told by the same person 30 seconds later that my meal was on a tray and being prepared for serving, what would go through your mind… confusion, frustration, where is my food order, what value is my business to this restaurant and can they genuinely serve in-house as well as deliver? The night-time hospitality economy in Ballymena is on its knees, it’s time for established and reputable businesses like Milano to-step, re-consider and re-evaluate their business model and decide what customer facing services can they genuinely offer?
Rodney K . 2024-03-22
MORE AT TripAdvisor
Celebrated Mother's day here with family. It was very nice 👍
Michael McDonald . 2024-03-10
MORE AT Google
Food was excellent as always great customer service and food was brought to our table quickly
Davyj81 . 2024-03-03
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Amazing as always, so well priced, food amazing and staff always friendly and attentive 💗
Shania Wallace . 2024-03-02
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The food was delicious and Chelsea was very friendly and helpful, one of the best waiters ever. Highly recomend!
Alexandra DA2 . 2024-03-02
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Very good place it's me and my bestie's fav restaurant.
pastelle art . 2024-02-29
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Waitress was brilliant, very attentive and food was first class
Charlotte McLaughlin . 2024-02-28
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I was in today 28th February 2pm, the waitress was fantastic her customer service was amazing, just a lovely lovely girl I’m just sorry I forgot to ask her name
Patricia O'hara . 2024-02-28
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Staff always so friendly and food always lovely. Ideal for a spot off lunch
Lisa Boyd . 2024-02-28
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What a gem, the food was lovely and the service fantastic. Reasonable prices for quality food and plenty to choose from the menu.
Symeon Mike Chrysanthopoulos . 2024-02-20
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Top class food. Can’t wait to come back. The burger was absolutely gorgeous and the chips were amazing. Went here before the cinema. Glad I visited and i definitely will be back.
deleted c . 2023-12-29
MORE AT TripAdvisor
May still be OK for pizza but was disappointed with pulled pork and lasagne. Portion size and how food was presented was poor. Definitely would no longer recommend it to anyone.
Edna . 2023-12-28
MORE AT Google
Food excellent and the service was very good too.
Janet Stubbs . 2023-12-12
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Lovely little restaurant with good food and friendly staff
Geoff Johnston . 2023-12-02
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Lovely menu, really cosey nice atmosphere , food was lovely , carers for big parties
Book Girl . 2023-11-30
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I'd have given 0 stars if it was an option. £4 for a tiny portion of chips. I mentioned to the girl I was paying & who served us that it was very expensive for such a small portion to be snapped at 'I don't make the prices.' She had absolutely no manners at all, no please or thank you at any time. Generally if I'm not happy with somewhere I just won't go back but to be spoke to with such a bad attitude and treated like we were was disgusting. She shouldn't be interacting with people in any capacity.
Saoirse . 2023-11-30
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Excellent food and service. Staff were excellent attentive but not in your face. Food was absolutely amazing, arrived after a very short wait and was piping hot, we had starters and main. 💯A⭐️ 👌👍🤛
Derek Adams . 2023-11-26
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Great pizza and the young girls serving were absolutely brilliant. Been there loadsa time, try to book downstairs though, better atmosphere.
davy donnelly . 2023-11-18
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wonderful service and lovely servers, best pizza around! ♥️♥️
Helen McKay . 2023-11-17
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Great food and service as always.
Alex C . 2023-11-16
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Always 5* food and service. Our favourite place to eat
Sylvia Elliott-Blair . 2023-11-16
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A great spot for lunch. Service was friendly and quick.
Andrea Cotter . 2023-11-14
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Good food and great service if you would like good food come here
Cameron Wilson . 2023-11-14
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Small, cosy and comfortable. Great food and attentive staff. Definitely recommended
Gerry Lowry . 2023-11-14
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Great little Italian. Wonderful service Wonderful food Wonderful atmosphere and almost the most Wonderful 😀 time of the year@
Brian Birt . 2023-11-12
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Staff are so lovely & friendly. Great food & value for money.
Rachael O'Connell . 2023-11-11
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Always excellent food and the service is even better! Friendly and cheery staff who are keen to ensure a positive experience.
J Murray . 2023-11-11
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loved it great service as always great food
evie grace . 2023-11-11
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Had a wonderful pineapple pizza! Would come back again :)
Brooke Graham . 2023-11-10
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Delicious food and atmosphere!!
Allison Kearney . 2023-11-10
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Great service. Food was amazing and really good value. Highly recommend
Helen Weir . 2023-11-10
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Lovely food, nice atmosphere and friendly staff
Nigel Stevenson . 2023-11-10
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Great food, lovely staff and very friendly atmosphere
Carole Sloan . 2023-11-09
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Was so good, the atmosphere was fantastic and the customer service was great
Bethany Smyth . 2023-11-09
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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512 Opinions
The food was delicious and the server Molly was absolutely brilliant. We will definitely be back again for pizza as well as other dishes too.
124 Opinions
Superb quality food, excellent portion size and quick delivery. Will absolutely be back again
504 Opinions
Tried to charge me almost £50 for two medium pizzas, then said I could get one free as it was buy one, get one free, which I said to them! Still, far too expensive and trying to get them on the phone to order, is a nightmare. Staff are not pleasant at all and need lessons in customer service. I seen staff taking money at the till, then make pizzas, no washing hands, the worst Dominos in the country I’m afraid.