GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.3

Based on 668 opinions finded in 2 websites

site_photo4

Nº 59 in 173 in Ballymena

Nº 2 of 5 Pizza & Pasta in Ballymena

CUSTOMERS TALK ABOUT DISHES WITH..mushroomssteakgarlicpaypizzapastabeautifulchickencookedcheesechillimeatsalad

comment_iconOpinions

Lunch in milanos today and food was beautiful we had salt and chilli chicken and my partner has pizza. Such a beautiful meal and so affordable. The place is beautiful and the staff as so helpful.

site_logo

Sylvia Clail . 2024-10-19

MORE AT Google

We have been a number of times now & loved every meal we have had. The lunchtime menu is great value & if you like a salad this would probably be the best salad you have ever eaten! Instead of being lots of leaves, you get a portion of everything that you want from a salad. We came with friends from America recently and they said that they have never had such a good pizza & the service is exceptional. We will be back again & again, as this is the best wee restaurant in Ballymena.

site_logo

Mike Ives . 2024-10-07

MORE AT Google

Lovely, smiley waitresses, food lovely and freshly cooked. Always a pleasure to eat here.

site_logo

Margaret Snape . 2024-10-05

MORE AT Google

Very disappointed in my experience Garlic bread is from a supermarket Chips are also cheap Yet the prices don't reflect that Offered feedback forms but no pens Overall a meal anyone could make at home with ease and a lot cheaper Sorry to say it's a disappointment

site_logo

robert Maltman . 2024-09-29

MORE AT Google

Super lunch, staff excellent will definitely be back

site_logo

Ryan O'reilly . 2024-09-25

MORE AT Google

First time absolutely brilliant

site_logo

James Shields . 2024-09-24

MORE AT Google

My wife and I went to Ballymena on Thursday and went for lunch in Milanos big mistake.We ordered chicken cehabatta and chips each.The best thing we could say about the meal was that the bread was fresh but completely devoid of chicken some lettuce 🥬🍅 completely tasteless. Frozen chips and wilted salad come on Northern Ireland surely we can do better than this.Do not eat here we complained but the staff did not give a sht.

site_logo

Stephen Thompson . 2024-09-20

MORE AT Google

Had a great time, food was good and delivered in a timely and professional manner and the service was excellent.

site_logo

Michael Purvis . 2024-09-18

MORE AT Google

Friendly staff and food was amazing

site_logo

Frances Carson . 2024-09-13

MORE AT Google

Great food😋 ,friendly service and a good atmosphere

site_logo

Alistair Magee . 2024-09-08

MORE AT Google

Lovely meal, excellent customer service

site_logo

Margaret Alister . 2024-09-07

MORE AT Google

Fantastic food at a very reasonable price. We will be back.

site_logo

Wendy Dempster . 2024-08-30

MORE AT Google

Great dinner at Milanos, the waitresses pleasant and friendly, the dishes good and well prepared, I recommend! We ordered a pizza, pasta and a salad ;-) so we could taste everything

site_logo

Pauline B. . 2024-08-28

MORE AT Google

Yet again the staff at Milanos go above & beyond for the customer. Placed an order via ballymena eats app (it's great). One item wasn't available & my phone wasn't working so I missed the calls to help. When I called using another phone, the staff made my order & an alternative even though the kitchen was closing & had it to my door in less than 30 mins. ( I have allergies & they always keep me safe. Tasted magnificent as always. These people can do no wrong!!!! Order with confidence. The steaks are amazing 😍

site_logo

Jojo McAlonan . 2024-08-23

MORE AT Google

Order 3 Pizza’s last night 10th Aug 24 for delivery to say I was disappointed was an understatement the first 2 pizzas looked and tasted like cheap and tasteless supermarket bought, The third was a Calzones chicken ham cheese and garlic butter I was looking forward to this one surely it couldn’t be as bad as the last 2, How wrong was I just as bad as the first 2. The bill came to £35.35 for delivery within 2 mile.. I managed to take photos of the Calzones judge for your self I’m only scoring this 1 star because I can’t score any lower. Stay away from delivery at least if I was in the restaurant I could have sent it back and asked if they needed any advice. Thanks Allan I’ll contact the restaurant now

site_logo

Christopher McLarnon . 2024-08-23

MORE AT Google

Staff are absolutely lovely, really make you feel welcome and looked after. Very reasonable priced and decent food.

site_logo

Christy Flynn . 2024-08-19

MORE AT Google

Food was beautiful and staff were really accommodating to our party with 2 young children. We will definitely be back

site_logo

Dani Quinn . 2024-08-19

MORE AT Google

Always very friendly waitresses and delicious food. Have never had a bad experience. Definitely recommend.

site_logo

Kanaan Conney (Shnoita) . 2024-08-18

MORE AT Google

One of our go to restaurants when we're in Ballymena. Top quality food at great prices. The staff are excellent, Molly always looks after us!

site_logo

Eimear Mellotte . 2024-08-18

MORE AT Google

Pleasant, friendly staff and delicious food. Will definitely be back.

site_logo

Mandy Wallace . 2024-08-18

MORE AT Google

The nicest friendliest staff lovely clean restaurant

site_logo

irenemccool . 2024-08-18

MORE AT Google

Great place, great staff, food fantastic, good price, lovely atmosphere. Worth a visit

site_logo

Pamela Steele . 2024-08-18

MORE AT Google

Food was fine but delivery time is awful. ordered the food at 5:23 and was postponed until 7:15.

site_logo

Scott Duncan . 2024-08-12

MORE AT Google

Beautiful food and experience as always ! Love coming here, super friendly staff as well :)

site_logo

Jordain Molloy Gillen . 2024-08-06

MORE AT Google

The food was absolutely amazing and the service was outstanding and I enjoyed the food a bit more than I probably should have and I'll tell u this I WILL be back here again

site_logo

Eilidh Hawthorne . 2024-07-26

MORE AT Google

Friendly and very helpful staff, and great pizzas. The gluten free pizzas are better than any GF pizzas I have tried out so far! Thank you!

site_logo

Rosemary Kelly . 2024-07-18

MORE AT Google

Called in looking for a take away pizza, was given a take away menu and chose 2 x medium pizzas on the offer section, then I was told sorry, that offer isn't on tonight. Picked another offer, again, sorry that's not on either. 3rd time lucky, I just ordered a large pizza, not the cheapest in the world. Took a seat in the restaurant and waited about 10 mins, one of the lovely waitresses brought the pizza to my table. I ordered a large pizza, I'd say that this was definitely a medium. Was it nice? It was cooked to perfection, thin and crispy, nice sauce and toppings. Would it feed 2 people >no. Was it value for money >no. Would I order again >if I was passing yes but if I was hungry I'd definitely be heading elsewhere. Very tasty pizza, but not good value for money.

site_logo

Al Gilmore . 2024-06-27

MORE AT Google

Love this place, food is amazing and staff are lovely.

site_logo

Carol LEGGETT . 2024-06-22

MORE AT Google

We were a party of 4 and had different meals all were happy with the food the staff were professionall and pleasant. We thought the food was very reasonable priced. Happy to return again.

site_logo

James Wilson . 2024-06-20

MORE AT Google

Popped in for a quick feed on a night out. Managed to get a table with no reservation...got lucky lol the food was amazing and the staff were very friendly and attentive. Will definitely be back!

site_logo

Tracy Gordon . 2024-06-09

MORE AT Google

Amazing food and great staff! Molly our waiter was so pleasant and nothing was a problem she was a fantastic server!!!!!!

site_logo

Michael M . 2024-06-07

MORE AT TripAdvisor

Fresh hot food delivered every Friday night for me and the kids

site_logo

Chris Mager . 2024-06-07

MORE AT Google

Lovely place, good food, big portions. One of the best pizzas in town!

site_logo

Mark . 2024-06-01

MORE AT Google

They were during lunch with the family. I was thinking of ordering a pizza from the lunch menu, but at the last moment I changed my mind and ordered a "full house" pizza. and did not miss! the taste is simply wow! I recommend!

site_logo

Kruzenshtorm . 2024-05-30

MORE AT Google

Excellent as always Been loads of times they just go above and beyond Definitely would recommend And excellent for large parties

site_logo

Josh M . 2024-05-27

MORE AT TripAdvisor

food is amazing and customer service is very friendly and the pizzas are delicious, nachos and mozzarella sticks are a delight too. will definitely come again:)

site_logo

Daria D . 2024-05-19

MORE AT TripAdvisor

Food was lovely and reasonably priced highly recommend! Handy for anyone shopping in the town ! And service was great !!

site_logo

Molly1999 . 2024-05-18

MORE AT TripAdvisor

Another lovely meal in Milanos, which is one of our favourites. Great choice of food at reasonable prices, with lovely staff and great atmosphere. Highly recommended.

site_logo

Brian McC . 2024-05-17

MORE AT Google

Love Milanos! Always great food and friendly service. Definitely would recommend.

site_logo

Mairead Scott . 2024-05-12

MORE AT Google

Love this place, good food and nice friendly service all the time

site_logo

Ruby Christina Twiname . 2024-05-09

MORE AT Google

Food is always very good and served quickly, along with the friendly service! Highly recommend for the gluten free pizza and has to be the best in ballymena!

site_logo

Jordan Nelson . 2024-05-04

MORE AT Google

My friends and I come here every month food atmosphere and staff excellent. Highly recommend Milanos 👌

site_logo

Marie McCann . 2024-05-03

MORE AT Google

1st visit and it was really lovely. Food was delicious, well presented and our server was brilliant. Sorry, didn't get name but her customer service was excellent. We will definitely be back👍

site_logo

Patsy P . 2024-05-01

MORE AT Google

Great food and excellent service. Highly recommend...

site_logo

Andrea Finlay . 2024-04-27

MORE AT Google

Lovely meal with colleagues to mark the end of an era.

site_logo

Seamus O'Neill . 2024-04-26

MORE AT Google

Love this place 😍😍 food and service always fab

site_logo

Bronagh Alatas . 2024-04-21

MORE AT Google

Excellent food and service, very friendly staff

site_logo

Ivan Fleck . 2024-04-20

MORE AT Google

Second time here and i will return. Food & service is top class. If in Ballymena do not miss this place

site_logo

Maxine Fair . 2024-04-20

MORE AT Google

Service was amazing. We wanted a booth and the waitress ensured we got one whilst escorting us to another table to wait on one becoming available. Provided drinks and menus. Food was amazing. Highly recommended!!

site_logo

dani s . 2024-04-19

MORE AT Google

Had the salt and chilli chicken with chips lovely sized portion and delicious too definitely be back

site_logo

Gladys Wilson . 2024-04-18

MORE AT Google

A lovely, busy Italian restaurant, even on a Tuesday night. You can see the pizzas being tossed and made downstairs which adds extra interest to the evening. The staff were very helpful about menu choices etc. Great value for money.

site_logo

Pauline Pope . 2024-04-17

MORE AT Google

Great pizza as usual. Please Please get baby changing room or station. I had to change my son on floor of toilet not very hygienic.

site_logo

Julia M . 2024-04-11

MORE AT TripAdvisor

Great food at an amazing price. Lovely and fresh and served very quickly Staff very friendly.

site_logo

Lynne Lennox . 2024-04-09

MORE AT Google

Great authentic restaurant, great food, and prompt service. The staff are always polite and attentive. The food is delicious with something for everyone and is quite reasonably priced which is unusual these days.

site_logo

Donna Mcsparran . 2024-04-07

MORE AT Google

Milano's restaurant management should pay attention to all feedback, positive or negative. I was simply suggesting that the business should consider look at better communications within their delivery service. I'm not interested in getting into the details of who said what, I know what the waitress told me. To prevent any misunderstandings or attempts to conceal mistakes in the future, it would be helpful if you simply just called your customers and informed them that there will be a delay in their delivery. Lastly, from a public relations standpoint, it is advisable to avoid expressing your frustrations so publicly on platforms like Google's customer service platform.

site_logo

Rodney Kernohan . 2024-04-07

MORE AT Google

Perfect rustic pizza boutique...

site_logo

David Kinnear . 2024-04-06

MORE AT Google

Food was great, really lovely servers

site_logo

erin . 2024-04-06

MORE AT Google

We've dined here multiple times with friends and family and have always had a great experience! The food is lovely and the staff & service is always great. We'll definitely be back!

site_logo

Shelly Russo . 2024-04-05

MORE AT Google

Food was really good. Service was excellant

site_logo

Karla Moore . 2024-04-05

MORE AT Google

Lovely staff, delicious food (to die for!!!). Perfect place for the whole family, 5 stars🌟

site_logo

Jude Gribben . 2024-04-04

MORE AT Google

Excellent service from Chelsea, our waitress! Pizza, lasagna, and chocolate cake were all outstanding!

site_logo

George Manteghi . 2024-04-03

MORE AT Google

My family and I called in during the Easter holidays and were promptly accommodated with a large table upstairs. The food was delicious and everyone cleared their plates. We will definitely be back. Thanks

site_logo

Marie O'Kane . 2024-04-03

MORE AT Google

first class food very pleasant staff value for money

site_logo

Joan Barr . 2024-04-03

MORE AT Google

Served promptly. The food was served hot. Overall, a lovely experience.

site_logo

Joan Stevenson . 2024-04-02

MORE AT Google

Food was very nice and the atompshere and service was brilliant🙌 I Would recommend the chocolate brownie

site_logo

KaneBros8 . 2024-04-02

MORE AT Google

An established restaurant Ver. a reliable pizza delivery service… pick one? Milano has a good and long established reputation for making premium, quality pizza in Ballymena. I don’t normally order takeaway pizza as I’m usually underwhelmed by the quality of made-to-order, delivered pizza but with a recent recommendation I thought I’d try their restaurant this evening. I called by phone and ordered two large pizzas for delivery this evening where the restaurant’s waitress informed me that they were unable to take online card payments and required ‘cash on delivery’. Already suspicious as most online delivery services take payment by debit card, I agreed to pay with cash upon delivery. The waitress took my order, told me the cost and stated my order would be delivered in 45 - 60 mins. After 110 minutes I called the restaurant to check the status of my order where I was casually informed that my order was just going into the oven now!!! I hung up and briefly considered my options, I called the restaurant back 30 seconds later to be told “I had lost my appetite” due to the late delivery and requested for my order to be cancelled. The waitress then informed me that my order was now “baked, boxed and on-route” !?!? Knowing the time it takes to bake an authentic, premium pizza, I wasn’t sure what to believe. I reconfirmed the definite cancellation of my order. Restaurants who offer a delivery service need to decide what type of customer service they can offer; a customer-focused, sit-in restaurant or a premium delivery service. If they have the experience, scope and staff to deliver both options, great… if not then hard decisions need to be considered. If I were sitting in Milano’s restaurant this evening and I waited 20 minutes to be told my order we being put into the oven then told by the same person 30 seconds later that my meal was on a tray and being prepared for serving, what would go through your mind… confusion, frustration, where is my food order, what value is my business to this restaurant and can they genuinely serve in-house as well as deliver? The night-time hospitality economy in Ballymena is on its knees, it’s time for established and reputable businesses like Milano to-step, re-consider and re-evaluate their business model and decide what customer facing services can they genuinely offer?

site_logo

Rodney Kernohan . 2024-03-23

MORE AT Google

Milano has a good and long established reputation for making premium, quality pizza in Ballymena. I don’t normally order takeaway pizza as I’m usually underwhelmed by the quality of made-to-order, delivered pizza but with a recent recommendation I thought I’d try their restaurant this evening. I called by phone and ordered two large pizzas for delivery this evening where the restaurant’s waitress informed me that they were unable to take online card payments and required ‘cash on delivery’. Already suspicious as most online delivery services take payment by debit card, I agreed to pay with cash upon delivery. The waitress took my order, told me the cost and stated my order would be delivered in 45 - 60 mins. After 110 minutes I called the restaurant to check the status of my order where I was casually informed that my order was just going into the oven now!!! I hung up and briefly considered my options, I called the restaurant back 30 seconds later to be told “I had lost my appetite” due to the late delivery and requested for my order to be cancelled. The waitress then informed me that my order was now “baked, boxed and on-route” !?!? Knowing the time it takes to bake an authentic, premium pizza, I wasn’t sure what to believe. I reconfirmed the definite cancellation of my order. Restaurants who offer a delivery service need to decide what type of customer service they can offer; a customer-focused, sit-in restaurant or a premium delivery service. If they have the experience, scope and staff to deliver both options, great… if not then hard decisions need to be considered. If I were sitting in Milano’s restaurant this evening and I waited 20 minutes to be told my order we being put into the oven then told by the same person 30 seconds later that my meal was on a tray and being prepared for serving, what would go through your mind… confusion, frustration, where is my food order, what value is my business to this restaurant and can they genuinely serve in-house as well as deliver? The night-time hospitality economy in Ballymena is on its knees, it’s time for established and reputable businesses like Milano to-step, re-consider and re-evaluate their business model and decide what customer facing services can they genuinely offer?

site_logo

Rodney K . 2024-03-22

MORE AT TripAdvisor

Celebrated Mother's day here with family. It was very nice 👍

site_logo

Michael McDonald . 2024-03-10

MORE AT Google

Food was excellent as always great customer service and food was brought to our table quickly

site_logo

Davyj81 . 2024-03-03

MORE AT Google

Amazing as always, so well priced, food amazing and staff always friendly and attentive 💗

site_logo

Shania Wallace . 2024-03-02

MORE AT Google

The food was delicious and Chelsea was very friendly and helpful, one of the best waiters ever. Highly recomend!

site_logo

Alexandra DA2 . 2024-03-02

MORE AT Google

Very good place it's me and my bestie's fav restaurant.

site_logo

pastelle art . 2024-02-29

MORE AT Google

Waitress was brilliant, very attentive and food was first class

site_logo

Charlotte McLaughlin . 2024-02-28

MORE AT Google

I was in today 28th February 2pm, the waitress was fantastic her customer service was amazing, just a lovely lovely girl I’m just sorry I forgot to ask her name

site_logo

Patricia O'hara . 2024-02-28

MORE AT Google

Staff always so friendly and food always lovely. Ideal for a spot off lunch

site_logo

Lisa Boyd . 2024-02-28

MORE AT Google

What a gem, the food was lovely and the service fantastic. Reasonable prices for quality food and plenty to choose from the menu.

site_logo

Symeon Mike Chrysanthopoulos . 2024-02-20

MORE AT Google

Top class food. Can’t wait to come back. The burger was absolutely gorgeous and the chips were amazing. Went here before the cinema. Glad I visited and i definitely will be back.

site_logo

deleted c . 2023-12-29

MORE AT TripAdvisor

May still be OK for pizza but was disappointed with pulled pork and lasagne. Portion size and how food was presented was poor. Definitely would no longer recommend it to anyone.

site_logo

Edna . 2023-12-28

MORE AT Google

Food excellent and the service was very good too.

site_logo

Janet Stubbs . 2023-12-12

MORE AT Google

Lovely little restaurant with good food and friendly staff

site_logo

Geoff Johnston . 2023-12-02

MORE AT Google

Lovely menu, really cosey nice atmosphere , food was lovely , carers for big parties

site_logo

Book Girl . 2023-11-30

MORE AT Google

I'd have given 0 stars if it was an option. £4 for a tiny portion of chips. I mentioned to the girl I was paying & who served us that it was very expensive for such a small portion to be snapped at 'I don't make the prices.' She had absolutely no manners at all, no please or thank you at any time. Generally if I'm not happy with somewhere I just won't go back but to be spoke to with such a bad attitude and treated like we were was disgusting. She shouldn't be interacting with people in any capacity.

site_logo

Saoirse . 2023-11-30

MORE AT Google

Excellent food and service. Staff were excellent attentive but not in your face. Food was absolutely amazing, arrived after a very short wait and was piping hot, we had starters and main. 💯A⭐️ 👌👍🤛

site_logo

Derek Adams . 2023-11-26

MORE AT Google

Great pizza and the young girls serving were absolutely brilliant. Been there loadsa time, try to book downstairs though, better atmosphere.

site_logo

davy donnelly . 2023-11-18

MORE AT Google

wonderful service and lovely servers, best pizza around! ♥️♥️

site_logo

Helen McKay . 2023-11-17

MORE AT Google

Great food and service as always.

site_logo

Alex C . 2023-11-16

MORE AT Google

Always 5* food and service. Our favourite place to eat

site_logo

Sylvia Elliott-Blair . 2023-11-16

MORE AT Google

A great spot for lunch. Service was friendly and quick.

site_logo

Andrea Cotter . 2023-11-14

MORE AT Google

Good food and great service if you would like good food come here

site_logo

Cameron Wilson . 2023-11-14

MORE AT Google

Small, cosy and comfortable. Great food and attentive staff. Definitely recommended

site_logo

Gerry Lowry . 2023-11-14

MORE AT Google

Great little Italian. Wonderful service Wonderful food Wonderful atmosphere and almost the most Wonderful 😀 time of the year@

site_logo

Brian Birt . 2023-11-12

MORE AT Google

Staff are so lovely & friendly. Great food & value for money.

site_logo

Rachael O'Connell . 2023-11-11

MORE AT Google

Always excellent food and the service is even better! Friendly and cheery staff who are keen to ensure a positive experience.

site_logo

J Murray . 2023-11-11

MORE AT Google

loved it great service as always great food

site_logo

evie grace . 2023-11-11

MORE AT Google

Had a wonderful pineapple pizza! Would come back again :)

site_logo

Brooke Graham . 2023-11-10

MORE AT Google

Delicious food and atmosphere!!

site_logo

Allison Kearney . 2023-11-10

MORE AT Google

Great service. Food was amazing and really good value. Highly recommend

site_logo

Helen Weir . 2023-11-10

MORE AT Google

Lovely food, nice atmosphere and friendly staff

site_logo

Nigel Stevenson . 2023-11-10

MORE AT Google

Great food, lovely staff and very friendly atmosphere

site_logo

Carole Sloan . 2023-11-09

MORE AT Google

Was so good, the atmosphere was fantastic and the customer service was great

site_logo

Bethany Smyth . 2023-11-09

MORE AT Google

Similary restaurants in North Eastern NI

restaurant_img
4.5

512 Opinions

location-iconSpringwell Street
Pizza & Pasta
outdoor_seating_100199takeaway_100199delivery_100199

The food was delicious and the server Molly was absolutely brilliant. We will definitely be back again for pizza as well as other dishes too.

restaurant_img
4.0

124 Opinions

location-iconCushendall Road
Pizza & Pasta
outdoor_seating_100115takeaway_100115delivery_100115

Superb quality food, excellent portion size and quick delivery. Will absolutely be back again

restaurant_img
2.9

504 Opinions

location-icon1 Smithfield Place
Pizza & Pasta
outdoor_seating_100137takeaway_100137delivery_100137

Tried to charge me almost £50 for two medium pizzas, then said I could get one free as it was buy one, get one free, which I said to them! Still, far too expensive and trying to get them on the phone to order, is a nightmare. Staff are not pleasant at all and need lessons in customer service. I seen staff taking money at the till, then make pizzas, no washing hands, the worst Dominos in the country I’m afraid.