Mez Mangal Turkish Cuisine in Lewisham

I order a takeaway to pick up but the food was so bad that we couldn't it I called the restaurant and the only thing they said was the owners had changed I could not believe not even a apology instead the man on the phone said I understand thank you

Delicious but expensive & nasty wine

Where are you guys? I came here today with my partner and you were closed. We were so sad. We LOVE your bread and moussaka. Let the world know you are open so I can come again.

The food wasnt nice portion sizes was horrible for the price

Very low standard restaurant we went as a group of 6 the tables was greasy and sticky very slow service only one guy who was running the entire Restaurant. He hardly spoke any English half the things on the menu was crossed out the food was absolutely terrible it was pre cooked and luke warm. very bad tables service we had to get our own knives and forks he messed up our drink order looks very nice on the outside shame it has such bad management it could be a much nicer place if it was better managed perhaps the food standard agency should pay a visit would be very interesting to see what the out come of the inspection would be. Me and my friends are never going to return very disappointed

Terrible restaurant. I wouldn't feed the food here to a rat. Terrible service, only one person running the show. Terrible atmosphere, sticky tables, no paper towels left in the toilet. Boycott this place. Let it go out of business.

No Coca Cola? What is this? A North Korean restaurant?! A lot to say about this place, very underwhelming. There was only one waiter who was also the cleaner and the chef and everything else. Unacceptable to only have one guy doing everything: as soon as our group showed up, he was overwhelmed and merely warmed up pre made food. The lamb was alright but the chicken tasted funny and the microwaved rice was rock hard. The tables and menus were sticky with grease and the waiter barely spoke any English, messing up our order of sides and drinks. I feel like I’m piling a lot on the waiter, but the real culprit is the owner who let someone who barely speaks English do everything in such a large restaurant. Such a shame, because from the outside, it looks great with the lovely statues on the walls and the traditional Turkish look inside. A waste of potential.

Horrid. This place must have had a management change because this was at one point a really really good restaurant. Bland meat covered in sauce!? Hot meat on lettuce in the container. No bread. 3 different sauces in one container!? I will never order from here again and that is a shame because this place was as I said really good.

Went there to celebrate Mother’s Day, and it was awful. There was heavy smoke all around, and the tables looked dirty. We left smelling awful!! Spent just under £70, and although the food was good, it was really not worth it. Cant believe it’s the same maze mangal of camberwell. The staff also tried to cheat my husband trying to charge us more. So sad we wasted our family treat and about the whole experience

Not good. Sadly playing two different types of music being brought the wrong wine and wrong food didn't do it for me. I can't recommend this place. Clearly used to do good quality but the latest reviews suggest other wise.

They charged us for bread that we never asked for without telling us there’s an extra charge. No one is there to serve us apart from bringing us the food, we had to ask three times for our bills, and the restaurant was completely empty. Food was ok, overpriced, no service or atmosphere whatsoever. Will not recommend!

The rice was dry and clumpy, the meat was a bit dry and the chicken was fatty. The onion didn't come with the pomegranate dip and listed. The rider was polite and friendly.

DO NOT EAT HERE… THIS WAS AN ADULTS MEAL THAT COST ME £17. There was a hair in my started which I sent back and they said they would make another but by the time they listened to me they had brought me out another one which I refused to eat. Service was shocking they didn’t care at all and still asked for the money.

DISGUSTING DISGUSTING POORLY COOKED FOOD. THEIR LINE DOES NOT WORK. DONT BUY

The food was AWFUL!!! We tell all our friends about Mez Mangal as the quality is usually fantastic. This was an embarrassing meal to share with our guests. Feel gutted we spent £100. It was so dry and just not up to the usual standards. Most of it ended up in the bin. Absolutely horrified at wasting that much money and food but it wasn’t edible.

Went for a big family meal and they were very accommodating for such a big group! The food was decent, nothing to complain about but overall a good meal and decently priced! Thanks to the team for hosting us, we would definitely consider coming back!!

Really poor service. I do not recommend this restaurant. Missing items

Last time forgot salad and food looked like it had been thrown all over but thought may be a one off. This time no bread, salad nearly all tomatoes and no number to contact. Really disappointed as used to be excellent

I didn't receive what I ordered. Instead of mix chicken and lamb, I received only lamb and few chips. Definitely NOT ordering again

Bit to expensive for a little box of zaziki for 5 pound

Not happy. They did not deliver the correct thing. There is no way of contacting the restaurant. I wouldn't have minded but this is the second time they've done this. I gave them the benefit of the doubt the first time (even though they delivered a supposedly veggie dish with chunks of meat in it) but after doing it again I am not happy. This time half my order didn't get delivered and the portion size was pathetic. - I did order a small but still two prices of chicken in a joke. Would not recommend.

I requested rice but none was provided. I would be grateful for a refund.

I’ve been and ordered from here many times and it never disappoints would definitely recommend

I went to this restaurant at the weekend and was really disappointed with the food and the service. About 60% of the dishes on the menu were unavailable, so the only thing that I could order as a vegetarian was the falafel plate. My partner ordered a shish kebab and a calamari starter. The falafel dish arrived before the starter and I couldn't believe how small it was - just four falafels on a plate served with a tiny smear of humus, a sad side salad (also very small) and about three pieces of flat bread. I paid £13.50 for that main and left feeling so hungry that I had to get another meal on the way home. My partner's shish was equally small and equally disappointing. I went to this place a few years ago and had a very different experience.

Awful experience no atmosphere no attention to clients no waiters. Food was very disappointing. Not what I’m used to with Turkish cuisine. Really looks dated inside, toilet had no hand towels or dryer so had to use my napkin to dry my hands. I was with a large group of people so our bill was not small , definitely not worth the money. Do yourself a favour and spend your money somewhere else.

I had a very disappointing experience at this restaurant due to terrible service and poor quality of food.

Came here on a Friday night at 7pm with 5 friends . The waitress was sweet and attentive .the restaurant was completely empty, But still took 20mins for us to get drinks. I ordered the house special it came out cold I sent it back and they microwaved it. When I did Start eating it I realised the ingredients were very poor quality and food was wayyyy over priced for what it was . I have no idea how this place has 4 stars

Half the food was missing, the food that did arrive was stone cold and some of it wasn’t cooked

Very nice bread and everything!

Unfortunately this was rubbish. The food was OK but the service and wait was terrible. No atmosphere to speak of, more vibes in a crack den. Sounds like it used to be good but whoever owns it now just doesn't seem to care.

One of the items was cold although it was supposed to be a hot starter

Half the order was missing … no rice with my 2 meals … food was clearly re heated and horrible …. Chips had little black things inside and the salad was just an onion and lettuce which still had dirt on … what happened ? I order here all the time and this was disgusting !! Really let me down .. this used to be my go to for Turkish food … not again

The biggest waste of money ever

The portions were much smaller than usual and the calamari wasn’t very nice, it was hard and not tasty. Nothing came with the calamari even though was a main meal, no chips or anything.

Usually the food is great, today was horrendous, very very small portions, badly cooked (burnet lamb and chicken), soggy bread. It was really bad. If I could upload the photo of the “Large” chicken and lamb dish it would be a case for a total refund.

Almost deserted on a Thursday evening: the uncommunicative sole waiter seemed surprised we wanted to eat there. Food passable but not great; service shambolic. There are many better places to eat in New Cross

Amazing. Highly recommend. Great quality food

Terrible experience. We live in New Cross and have been here many times before, but recently it must have changed ownership. Upon arrival, the place had only one other couple dining and there were no waiting staff to greet us. After sitting down no waiter came over so my wife went and asked a guy who was working out the back for some menus. He said he was dealing with something and would be out shortly. Another 10 minutes passed and he appeared. My first choice was off, so I ordered another dish. We asked for some wine, again the guy did not have a wine menu, and he re-appeared with four bottles and no corkscrew. Our food arrived (which was average). Then the shock of the bill: £68 for two mediocre dishes and a bottle of wine. We noted that the wine was £30 (no wine menu shown to us) and the service charge £8. We disputed this as the service was non-existent. Paid £60 but will not be returning. Oh, and it is run by Eastern Europeans, not Turks.

Terrible experience. We live in New Cross and have been here many times before, but recently it must have changed ownership. Upon arrival, the place had only one other couple dining and there were no waiting staff to greet us. After sitting down no waiter came over so my wife went and asked a guy who was working out the back for some menus. He said he was dealing with something and would be out shortly. Another 10 minutes passed and he appeared. My first choice was off, so I ordered another dish. We asked for some wine, again the guy did not have a wine menu, and he re-appeared with four bottles and no corkscrew. Our food arrived (which was average). Then the shock of the bill: £68 for two mediocre dishes and a bottle of wine. We noted that the wine was £30 (no wine menu shown to us) and the service charge £8. We disputed this as the service was non-existent. Paid £60 but will not be returning. Oh, and it is run by Eastern Europeans, not Turks.

Portion was smaller than last time i ordered, no sides and bread been delivered like last time. Will order from other place next time

Way too expensive, service was disjointed.

No bread in a 50£ order with a lot of starters?

On a passé un super bon moment entre amis ❤️

Horrible service!! Food is good BUT ridiculous management. Used to be good with different people. They’re not Turkish anymore, waiters have no idea what they’re serving. They didn’t even know what was the total bill, he had to look up from the menu.

The supposedly “tender” lamb is so overdone we won’t be eating it. Won’t order from here again.

they have never delivered the food. I would never order from this restaurant again.

Ordered a vegetarian kebab dish and it had large chunks of meat in it which left us not trusting the chef. Tables and windows were empty extremely dirty and dusty, with ants and flies scattered.

Great food and atmosphere. Service outstanding. One of the best Turkish cuisines I have tasted globally through my travels. Well done guys.

It was the wrong order and cold when it arrived. I called the restaurant and the response from them was totally outrageous and unacceptable. No apology just blamed their delivery drivers!

Awful. Food terrible. Wrong order airbed and no one cared. No help at all on the phone. What an awful place…..please don’t risk it.

I ordered a lamb shish (pictured as a kebab) & chips. Instead I received a shish with rice, salad & chips. The salad looks nice but I’m very disappointed because I wanted what I ordered!! I do not recommend this place.

Wrong order - half the items missing and what was there was very salty (bread inedible ) and the taziki was covered in a thick layer of oil …

Excellent Turkish cuisine at a reasonable price, just a few steps away New Cross station.

Lovely food, well prepared and delicious

The chicken, rice and hummus was great, it did arrive cold, nothing a microwave couldn’t fix, and it was delivered on time. However the lahmacun was a disappointment, the bread was burnt so that’s all I could taste when I tried it.

Terrible food, the salad and rice was rotten. 😡

So much good food , just a shame the chef mucked up the time with the food ....the main arrived before we had finished the starters....had to ask for it to be taken away until we were ready, other than that the food was great.

Really disappointed The last time we came here ..almost a year ago we loved it ! Decided to go back and the vibe was different The food was much lower in quality. The chicken shish and adana should have been cooked longer and I could tell cheap cuts of meat were used. The rice was obviously microwaved as it was clumpy and not fresh as you would expect. We ended up leaving all the rice and mist of the chicken . The mixed cold meze was ok . bread basket was good . However when we ordered another basket it came as a smaller portion and didnt have the same herbs or oil on as the first batch. In consistent.

Fab food like always. Great portions 😄

I placed the order at 6:45pm, the order status showed that a rider had been assigned since7:00pm, but then stops there and nobody picks up the food. Called the restaurant to about situation, the receptionist was impatient, later I reached out to customer service hope to cancel the order but the answer was only to continue waiting about 20mins. In the end I waited for a total of one and a half hours, the packaging was a mess, the prawn cocktail sauce spilled everywhere. really bad experience, not gonna order from this same place or even use Just Eat again.

Delicious fresh food and quite big portions. The waitress was lovely and attentive. It was a lovely find for us. Would definitely recommend!

Was let down this time, which is unusual.

They sent adanas without wrap i didnt get any wrap

Great portion, generous with extras like bread, sauces and rice. Very tasty. Thank you

came here with my dad ! was absolutely lovely. the food was amazing, the waitress was so kind and attentive. i definitely recommend

Excellent service and really good food! Shivana was great, really good service

Meat in the wrap was cold there was also carrots inside which I’m not really sure why they were put there

I ordered a chicken shish and was persuaded to order something else similar, it was shish with onions and one mushroom, which we paid extra for. My partner ate one spoonful of his mousaka and left it the taste was awful and salty. We've eaten here a few times and never had any complaints. This time was very disappointing.

The worst food every I paid 70 pound no bread no rice nothing disgusting

The best kebab in the area. The chips as well, different level. Restaurant quality food and good prices. I will order again.

Food items missing, jumbo platter is not so jumbo and they don't answer their phone when you call

Food are really tasty, it's always huge with a nice price, I normally need to share😂

Where to even begin... Celebrating my birthday, took a group of 16 (my friends) guests to only have 1 waitress in the restaurant the whole night ! (You would think with a booking that large you would prepare enough staff. Due to this, poor woman was not even taking all my guest orders at once because of other people in the restaurant (that came in after us) She would get 4 if my guests order and go off to another table to get their orders. Then without getting the rest of my tables order go on to bring 9ut drinks and starters. Come back to my table collect another 4 orders and then go off to a new table to get theirs. (Insane !) (I felt really sorry for her) When the food was ordered, they were all coming at different times. 7/16 guest didnt even receive their order 1hr30mins later. (Fair enough i had some guests coming in late, but it was the late comers that were getting their food first and the ones who were there early were the ones waiting for ever) (my guess, they forgot to process the order) when my guest decide to cancel their food because they were yet to recieve it. We were told we still had to pay for it because it was " " cooking. Im turkish myself, with family who own their own restaurants and this was embarrassing for myself to witness and also to hear all my guest complaining and getting angry on what was meant to be a special occasion for me. The manager was blaming us for it rather than the lack of staff. And the bar women who came to help the 1 waitress at the end, even threatened to call the police, because we were refusing to pay for food that WE HADN'T even recieved let alone ate ??? They cancelled 1hr30mins after some of the other guest who recieved their food had finished and we had other reservations to get to. And only after all of us starting complaining altogether, and creating noise did the manager say "its fine, pay for what you ate" He did try to rectify the situation with a complimentary Wine as an apology. But after so much stress and unprofessional behaviour. I had to decline. We found hair in the food and the bar women try to say it was parsley ! She tried to tell me that I ate more than what i stated and when i asked her to check the CCTV to view how much and what i ate. She tried to tell me "you dont need to create a scene" she was just plain and simply ignorant ! The whole experience was just embarrassing ! Definitely will not be setting a foot back in there. And my other 15 guests agree.

New Cross visitors look no any further! This restaurant really surprised me! Lamb shashlik was amazing. Restaurant was kind enough to change rice to salad for me, as I don’t like carbs! Good size portion of meal even if you will go for smaller size, but I would recommend go for bigger size of grilled meat as it is really tasty. The Turkish grilled bread was out of this world, the best I ever had! Perfect seasoning. Meat was not salty, I think salt can be added, better less than more! Turkish red wine was surprisingly tasty, even it was cheapest one on the menu. The three dips served with bread was so good too. Most impressive thing was how my grilled meat was brought and served to me, it was still sizzled hot specially done, see video. Prices is okay too. Biggest thank you to my lovely waitress Ivet (sorry of spelling is incorrect) pretty young girl, with beautiful eyes, sweet, polite and very attentive. If I ever back to New Cross, i will certainly come back to this restaurant.

I’ve just received my meat moussaka order. I’ve had this over 5 times before and it normally comes with bread and salad - which I why I re-order it. Today I have just got the rice and moussaka. The package was also damaged and the sauce leaked out into the bag. Disappointed

Salad was very small for 2 asked for another bowl and it came with frozen ice in the middle.. waiter was very pleasant. Would recommend salad would come with food on same plate and fresh. The restaurant it self was very lovely.

The kebab was so salty I wasn’t able to eat it.

Good food Very friendly staff Will return

Food was completely cold, such a shame.

No way you’ve charged me £15 for 2 small bits of meat.

I've been twice and both time the food and staff have been wonderful. I'll go again. We had the Family Platter and had leftovers. Delicious 😋

Food was good. We had a good meal . Toilets are clean.

The food was delicious but a bit overcooked

food was horrible no sauces, no flavour and cold.

Hearty portions and our wraps came with chips

We were looking for a new place to try in new cross (should have read the reviews first!) first impressions was happy, the place had a nice atmosphere but that was it! Luckily we just ordered starters and not mains as the starters were enough for us to make a decision whether we wanted mains or not. However, all we ordered were hummus, “tzatziki” and lahmacun (all of which were disgusting) and a bottle of Yakut and it came to £42!!! We asked why it had come to that price and the waitress was rude and condescending! Safe to say we will never be coming back! Not worth it.

We ordered today food , salad was very old absolutely not worth for money , quality was awful . We ordered kunafa as well but it came cold . DO NOT ORDER

Not good at responding to dietary notes and requests even when phoned in. :(

Ordered sea bass that came with chips, however the seabass was badly burnt it tasted very bitter I could not eat it.

We order lahmacun which wasn't available and Instead a lady swapped for us burger and chicken wings, Bread was googy and burned, chips were cold and hard which was packed in paper bag and the burger was covered in foil paper instead of packaging.Never again I will order from Mez Mangal.horrible !!!

Lovely restaurant we really enjoyed our dinner and our time❤️❤️❤️❤️ lovely staff

Delicious from start to finish! 🙌❤️❤️❤️

Ordered a large mixed grill the lamb was fatty, the chicken dry . kofte was very pale and dry never tasted a kofte like it chucked it away. wings where ok . Chop was nice . Chips was nice. Bread was nice . Sauce’s cheap . Rice was nice . If you like proper Turkish food 🥘 . Then you will be disappointed. Not good cost me £28 . Very disappointed.

I normally order from this place and I'm normally I am very happy with the food, They mixed up my order. I ordered vegetarian and they sent me meat instead and said they will fix next time, I was very hungry after work and I am not happy.

The vegy musaka wasn't very nice.but the rest of the food is exelent

Originally we stopped by to ask if they serve any coke cola with their meals, bottle or cans, the sever simply said we needed to order something to get drinks, completely ignoring the first question we asked and he simply walked away, until one of the chefs had to come out and actually re-explain what the other guy had said, this time actually offering the menu to us first and handing it to us which the server didn’t even do after ignoring our first question, ended up to ignore this and try and order something as we were hungry, got three wraps, which in the end the vegetables inside didn’t taste fresh at all and the fries that came with the meal were soggy, overall I wouldn’t recommend as the main server is rude and the ingredients aren’t fresh.

I placed an order for a mixed grill kebab,which should contain a mix of Lamb and chicken Shish, c/m grilled 2pcs of chicken wings 2pcs of Ribs and Adana kebab meat served with rice and salad, however they sent me a container full of rice with 4pcs of chicken cubes with chunky tomatoes and chill peppers. When I called the restaurant to discuss the incorrect order the manager stated the the delivery driver must have stopped on route and ate the other parts of the order then proceeded to laugher then speak to his colleagues in his language, I asked what was funny he told me no one was laughing I then asked how they were honing to rectify this and was then told they were not going to. Sadly enough I had already been warned about this restaurant but i definitely like to be my own judge and I would never order from here again

Lovely food and reasonably priced

Its a p*ss take I bought calmari and I only got 4 for the price of £8.50 has he took advantage cause we was a bit young

Paid for cold meze to be added and it was not so restaurant overcharged us