Merzee in Manchester

Had the WORST experience here, went in and was told to scan a QR code which set a 65 minute timer wait for a table. Was also told it would take 45 minutes to an hour to get a table. The time on the timer kept going up again and again. After having waited for 2 hours I had to continuously ask the staff about how long it was going to take, and each time i was told “you are next in the queue”. I was “next in the queue” for a further 30 minutes. Within this time I noticed a lot of parties being pushed in. I was finally given a table after a 2 hour and 30 minute wait. Our whole day was ruined to the point we did not enjoy the food. I don’t understand why we aren’t told the truth about the ridiculous waiting times right at the start. Had i been told it would take around 2 hours I would never have stayed. But again, I along with everyone else was told it would take 45 mins to 1 hour. And most importantly, I don’t understand why a pre-booking system for everyone isn’t put into place to avoid people fighting for tables, having a horrible experience on days out, and to deal with overcrowding. The restaurant does not even let you prebook tables for smaller groups either which leaves no choice but to just walk in and wait. Never visiting again. Appreciate the chefs and staff but unfortunately regret coming here due to the lack of organisation in the booking system. Absolute waste of money.

Unfortunately I would not recommend going nor would I ever return again. From poor management to miserable staff and un appetising food. The whole experience was truly unpleasant. The quality of food has deteriorated dramatically since the starting of royal nawab days. Price is not justified at all. All the curries taste the same. No difference. Some even watered down. The variety is not the same. Salads were old and naans were cold and hard. People serving looked fed up as if we were in their way and an inconvenience to them. Sighing and rolling eyes if took longer than 10 seconds to order drinks or to ask for specials behind counter or desserts. Your qr system is flawed. Doesnt work properly. . The whole atmosphere is wrong. We went out to have a nice relaxing time but came back feeling cheated exhausted and tired. Food was on floor in front of the chinese / Italian counter and was a health and safety hazzard. Someone could have easily slipped. Kids running arround with plates is not good let alone touching food and leaving there. The noise in your reception is soo loud you can barely hear your self think and to top it of your "water feature" is too loud. Icing on cake was the soo called entertainment for people waiting. So sorry but he couldn't sing. Music over powering his voice. I dont know what the relaunch was all about. Its still the same old and tiring look. All in all wouldn't go again nor will I suggest my family and friends.

Been here for dinner, good variety of food and desserts, although it is a very crowded atmosphere and a struggle to get through Overall good place to dine.

Went for a date night with Hubby. £25 for each but worth it 👌 Try their grills, they are fresh and tasty... salad bar is good as always. Can take multiple pictures yourself and with your loved ones. Baby chairs are available if someone taking babies and children. They also serve multiple ranges of drinks as per taste. My favourite was Lemonde & Blue Moon. MUST try and give it a go... Best Of Luck

Sunday Breakfast. Absolutely aweful experience. Restaurant overbooked with lack of seating. Took 1.5 hours to get a seat even though it was pre book only. Huges queues outside with Further queues inside to get food. Complained to management who just shrugged there shoulders. Really poor experience.

Fresh food very tasty Amazing service Pani puri especially delicious

Went for the brunch last sunday. It was very busy. There was a big queue in place, i think a lot of people had turned up without booking and causing some issues. The queue aside, the brunch itself was brilliant. The food was nice and fresh. I managed to have a desi breakfast mixed in with a little bit of english. Will definitely be returning another time.

Absolutely carnage, we booked for the breakfast buffet for 11am. We weren’t let in to the restaurant waiting area until 11:30 we then waited 2 hours to get inside the restaurant. A member of staff had come round asked for our booking details and asked us to take a seat while everyone else was being let in! We then after an hour of waiting around as asked we decided to join the queue and were finally let in. Once we got got our table the queue for food was blocking our table. We then queued an hour for the food and the food we had put in at the start was freezing cold. There was hardly any food left and whatever was left was still frozen and uncooked. There was no pastries etc as advertised. People were putting their hands all over the food as there were no food tongs to put the food in with. People were pushing in to the queue, fighting and arguing with each other. Staff werent managing the mess they had created by booking 1300+ people for a restaurant that cannot simply accommodate that many people in an hours slot. The managers/owners were no where to be seen. They put the staff on minimum wage to deal with the chaos how unprofessional! I have been to a similar breakfast buffet in bradford that was managed so well and was expecting this to be similar. The layout of putting drinks in the middle without any glasses next to the drinks, putting the tea and coffee near the kitchen door and putting the toast in the middle without any butter etc all made no sense. These are people that have ran this restaurant for over 20 years acting like complete amateurs. As a family we would visit nawaabs a few times a year for birthdays etc but I will definitely steer clear of this place from now on and will let my friends and family know to do the same.

I had a disappointing experience at My Nawaab in Manchester today. We booked a breakfast deal for two, pre-paying and reserving our slot for 12:00-13:00. Upon arrival, there was a long queue, and we didn’t get seated until around 14:30. After being assigned a table, we had to queue again for food. Once we finally received our meals, we left the table to get drinks, only to find the drink station empty. When I asked about drinks, I was told they were out and that preparations for lunch had begun. To make things worse, our food plates were cleared while we were away. The overall experience felt unprofessional, especially given the long wait and the lack of communication. I hope they can improve their service in the future.

Do not do breakfast here. 2 hour line to get in and then another 30 minute line to get to the food. They take your money up front during booking so you have to stay.

Very bad service they don't know how to mangee the customers

A really poor experience and was left very disappointed as were many customers who vented their frustrations to the staff and management. For the breakfast buffet we had a reservation for 11am. We were made to que and let in by 11:30am to then wait another 40 minutes inside in another que to get the food which was served luke warm at best. I would not recommend anyone go to the breakfast buffet especially with their families. Customers were arguing amongst themselves it was an embarrassment, when I mentioned this to a staff member that security maybe needed as people are raising their voices the response I got back was customers are fighting with us aswell!

Most pathetic experience of my life. Pre-booked and pre-paid for brunch today for 11 am. Got the table at 12 o clock after going through a massive queue, pushing, screaming, old men kicking and women fighting to get a spot. Complained to the management who simply told us that it is not their fault and they are not ready to take responsibility for what other people do in their restaurant premises. Extremely mismanaged, pathetic environment. No system, and anyone who fights, cuts the queue and hits people is able to receive an early spot. They had booked people beyond their seating capacity and even getting the food in the buffet was a task. Awful experience, will never be going again.

I had a terrible experience. From the moment I walked in, the place was packed, and people were shoving and pushing. It felt like chaos, and instead of controlling the crowd, the management was just standing around doing nothing. When approached about their complete mismanagement, they refused to take responsibility for anything and were incredibly unprofessional. If you’re looking for a relaxing, enjoyable dining experience, I would steer clear of this place.

I recently visited Mynawaabs, a rebranded restaurant in Manchester, excited to try their advertised buffet for £10, which promised a desi breakfast and brunch experience. Unfortunately, my visit today was extremely disappointing. We arrived at our scheduled slot of 12 PM, only to find a massive queue that took over 1.5 hours to get seated. After finally getting a table, we discovered that the wait for a plate would add another 10-20 minutes, and we overheard that the Puris would take another 30 minutes to be served. I am failing to understand how a restaurant could have over a 2-hour delay for a booked time slot. Despite having a reservation, the restaurant seemed completely unorganized and unable to manage the crowd. The staff were unhelpful, with one employee simply stating that everyone was waiting like us. We stood outside in the cold for far too long, and it was particularly concerning to see a pregnant woman in the same situation. After waiting so long and witnessing the chaos, we decided to request a refund, which they did eventually agree to give us. However, once we finally got a table, we still wanted to cancel our order due to the poor experience. Overall, the lack of organization and poor customer service left a very bad impression. I had high hopes for Mynawaabs, but this experience has made me question whether I will return. I hope they can improve their management and customer service in the future.

Been going here for years and I’ve always enjoyed it. Good for everyone of all ages and different food lovers

I had a paid booking for 11am. I could not get into the restaurant until 12:30. Absolutely mismanaged wild crowd.

Humiliating breakfast offer - extreme poor management in Oct 2024. Old, kids and well dressed guests standing on street for their pre paid breakfast

Very disappointed, I called to make a booking and was informed we are unable to book tables, just turn up, upon arrival I was forced to scan a barcode to book a table and accept a minimum 1 hour wait, this could have been avoided. A poor experience, we will not be returning.

A Truly Disappointing Experience I would not recommend dining at My Nawaab if you value your time, or even a decent meal. We had an 11:00 a.m. reservation but weren’t seated until an hour and half later. The lack of organization was shocking. Guests were pushing and skipping the line with no effort from management to manage the crowd. It felt chaotic, to say the least. To make matters worse, we couldn’t even leave without forfeiting our money, as no refund was available. Once we were finally seated, we waited another 30/40 minutes for food—only to be served cold dishes that looked like they’d been sitting out far too long. Many of the trays were either empty or nearly finished, and they weren’t replenished quickly, leaving slim pickings. Our total wait time was over two hours, which even led to getting a ticket for parking longer than anticipated. This was by far one of the worst dining experiences I’ve ever had. Poor service, disorganized staff, and an unpleasant atmosphere. Don’t waste your time or money here.

We have dinner tonight with my family , unfortunately was unpleasant food and very costy, very crowded. Very uncomfortable Never again

Very tasty. Friendly staff. Reasonably priced. Recommended

Royal Nawaab, Merzee and finally My Nawaab…changing the name will not make any difference. Food quality is still same NO FLAVOUR, chops are hard rubber and you can only get 1 piece, nehari got only bones no meat??? tasteless desserts, except kheer. Not Recommended at all

It's nice restaurant but they shouldn't book more than actual capacity, so inside very crowded and even struggle to find car park spot.

Just wanted to share my experience as had a event in July and used the wedding hall Persian suite. The hall was beautifully done and the waiters and manager did more than expected with the service and decorations. I give them a 5* for their customer satisfaction .

Act Halal but had women in minimal clothes on for entertainment at the re-branding. Shocking behaviour.

Terrible the food was stale horrendous atmosphere it was so dark hot damp and overall not pleasent

Stingy. 1 lamb chop per person. 1 piece of meat in nihari. Told to leave after 1 hr 30 mins even though we barely had opportunity to get food due to overcrowding

Brilliant wedding Venue and Buffet place in Manchester 5*

Poor communication from the call centre saying they have availability and after driving there they said we are full and turned back about 5 families

Over crowded curries were horrible starters were nice

Amazing place, delicious food. Pakistan taste 😋

Without any doubt the best south asian (Pakistani, Indian) buffet in Manchester. Everthing from the starter to the main course tastes great. Everthing is fresh. Great atmoshpere. Best for all occasions to go with family, friends, parties and weddings.

Very Very nice food and friendly staff 👌 😀 👍

Amazing place. Amazing food and ambience. Reasonable price. Highly recomend .

The only thing was good there is decor the rest is all zero 0️⃣ no food quality very slow service not recommended at all

Good Cooks and Bad Crooks First things first, I heard extremely rave reviews about the food when I went here with friends in 2020. This is a retrospective review of Nawaab's performance as a restuarant. The restuarant was beautifully designed and decorated so I will give them brownie points for presentation. I came here with my friends and expectations were extremely high about dining at this restuarant for one of my friends' birthday. To be honest, I was left extremely disappointed by the entire experience as the food was decent, but the service was abysmal, atrocious and awful. Why I say that is because I was charged twice on my card for drinks that my friends paid for and when I explained the mistake, they refused to refund saying that I need to take it up with my bank. This is unacceptable and downright rude because restaurants refund people all the time. I even showed the receipt of payment and they refused to believe me. They still haven't paid me back for the drinks I was charged extra for , which is why this is a shocking restaurant to dine at. Other people may believe it is good but I think it was atrocious service with decent/good food. I would still like to speak to the manager/owner about getting my money back. I haven't forgotten some of the crooks who work in that restuarant.

At best average, excellent starter and barbecue but main course taste is bland no where near Pakistani Punjabi food

Absolutely AVOID gave my whole family food poisoning, Definitely will never be coming back here.

We went last Saturday to Merzee and 2 of the chicken dishes were smelly and gone off. We ask the waiter to smell it and they agreed with the smelly chicken. Nawaab Manchester now Merzee has gone down hill. Not worth the price especially when the foods gone off!!. We told to the management and they did nothing. Would not go to Merzee again

This is the best buffet i have been to so far, specially after the poor visit at the palm ! All the dishes were spot on and the staff recommendation was at point. I would say the lamb chops was slightly hard, but some people prefer it that way. there is a verity of starters and dishes. all the food was fresh and hot.

Food really gone down hill lately. Prices have gone up, plate sizes and jug sizes gone smaller into side plate size and then on top on today's visit.. the food was really dry and cold. Def not worth the price you pay now. Its a shame used to be a good place.

I can say nice food clean all staff friendly great service then beautiful place 👌 I will try again 😊

No doubt about the quality of food however, it is way to expensive, £28 for an adult and £14 for a child of 4 or more. This does not include drinks, drinks needs to be purchased separetly and water itself cost around £3.5. If you want free water, you have to walk to the bar to ask for tap water. They will not refill your bottle again. Is it worth going again? Thats a big NO as there are so many other cheap options with similar quality food and drinks included.

Overpriced payed over £30 per person and the food tasted store bought and rubbery

The food is amazing, you have too many options but my genuine opinion is that ⚠️"DON'T EAT CHICKEN CORN SOUP FOR STARTER"⚠️ because it's too oily and you won't be able to eat the rest of the food, the soup is too filling. Try eat eat kebabs and child they are making it nice. But the rest of the food is amazing. It is worth it. 👌 The I think they make the soup too oily because so you feel full and don't eat too much food. I hope this helps. 😁🍲

Still maintained their food quality standards after changed of management. Lots of excellent food varieties.

Fantastic. Authentic. Very Yummy loved every bite. They are on top 💯 %

This is one of our go to places when we decide to treat our gut with feast😄 There is a wide variety of buffet dishes starting from salad to desserts. Chicken, lamb and fish items are well cooked,juicy and tender which will make you go for a few rounds. Drinks are not included in the buffet option , and have to be ordered separately. Mango lassi is highly recommended to try. Main course with different varieties of curries which tastes heavenly. There are few exclusive items like paya, tawa fish, halim, batura ,steak - I would recommend to try. These items will be given at limited quantity when asked at the buffet counter. Dessert - they have ice cream varieties and other sweet delicacies like phirni, gajar halwa, arabian bread pudding, shahi thukda, lauki halwa, moong dhal halwa , varieties of cheesecake, gulab jamun and list goes .... My personal favorites are Phirni, the rich creamy texture and taste will make you to knock the counter again 😍 Masala fish fry in the starter is a must try which has a authentic taste. Lamb nihari , a must try curry which has slowe cooked lamb with other flavors. It is a mild one that goes good with biryani rice or roti. Chicken karahi - another curry to root for. Vegetarian option are very few and it keeps changing. Among the veg Bindi fry was very good in taste. Pani puri and dahi bale can be counted too. Last but not least , after a big meal , they have sweet Beeda (sweet pan ) to ease your digestion. Not included in the buffet menu , need to pay extra to get it. We thoroughly enjoyed our food every time we visit. Service also very polite and friendly. Ambience is very good and picturesque. Washroom is very clean. Please be an early bird to feast Merzee's buffet as it will easily get crowded and parking will be full.

Good verity of food and desert's

The food was nice, but there were too many people it felt cramped as people trying go by the table nock me when when i was eating

Best Pakistani food you could get in Manchester. Perfect taste.

Food was tasty Plenty to choose from fresh as well

We had really good experience. Lamb chops shouldn't be boiled then barbecued...maybe its better to have turkish style with desi masalas

Wonderful experience food was absolutely yummy and fresh Real nice decor The staff could have cleared the table a little quicker Was 6 of us and plates piled uķ

Nawaabs was lot better. Dont go on saturdays. Very unorganised and you get a stampede.

well worth a visit & good value for money

Good selection of food choices, starters were good, service always warm and welcoming. Most of curries were abit too salty for my liking. Unlikely I would visit again in the near future, but will definitely consider to go back maybe in 12months time.

Very good restuarant. Liked a lot,, food quality very good. Varieties of food. Good ambience. Good behavior of staffs @sangeeta and all.....

I think food quality seems to have gone down over the years prices had increased a lot the same quality of atmosphere is not there like before maybe due to high price it’s not as vibrant like it was at one time even on a Friday night it was not busy also you are pushed to scan barcode before they give you a table so than can have your details which I don’t agree with for 9 people it’s was £285 pounds I don’t think it’s worth it

Absolutely shight not worth the price. Don't waste time and money.

Totally different food and different taste

Great selection of tasty Indian food

Absolutely love this place ! It’s so clean and the food is delicious! Great for food family and photos! I like to do as soon as they are open because it’s less traffic. This place gets so busy you could be waiting for a table for an hour. So it’s best to go early and enjoy a not so busy crowd.

Price is too high some food taste ok some very different from real taste like namkeen goshat

This was Royal Nawab and just name changed to Merzee but the food is still good but some of the dishes are even better, I only been there to attend parties still have to try the restaurant

Good atmosphere good food steep prices but ok for a treat an your in manchester

Been this place few times after taking over from previous owner Nawab its not having food quality like Nawab Also serving need some Attention

It had been better in the past. Still it's good.

Food was nice as my favourite was the lasagna, but some food was a hit and miss. Normally the food is nice when I come here but today was not 100%

Greatest buffet in Manchester. Excellent starters. My favourite curries are chicken achari and lamb handi. There are rotis and lamb chops to order. Brilliant deserts. Some nice surprises are quality of the lasagne and the salad bar.

The food quality and the service has definitely improved since it's turned into "Merzee". The atmosphere was also good but I felt it was abit too loud.

plenty of tasty food. Slightly clunky method getting in as you need a QR code and smartphone. No alcohol but lassi was good. Large venue so loses something of atmosphere

Buffet is good for veg and nin veg. But little bit pricey.. 30 per person

Went to a party so a private function was upstairs, food was nice, preferred the starters but this could be down to what was chosen by our hosts. Atmosphere was great but also, due to our hosts so hard to say about the restaurant.

Lods of options, great desi taste, much much better than Birmingham buffets. Prices on but higher side but justifiable by variety of food. Highly recommend

There should be a kids playing area so that adults should enjoy the meal, its really strange that under 18 and above 10 are counter as adults which rockets the prices- rest food and ambience was good

Went here the other day and have to say food was piping hot and spectacular, large variety, no issues, keep up the good work 👍🏻

Nice place & food Staff is really good and professional 👏

It was ok, not as good as when I visited a couple of years ago but lots of variety so caters for most people's taste

Amazing restaurant! Best in Manchester!

Very good place to visit with family worth the money

Food was ok, service was excellent.

Outstanding! Multitude of choices. Superb service! Most definitely good value if you take the time to enjoy the various dishes. Other reviews complain about wait time which should not factor into the ratings!

Not as it used to be. overpriced, dark dull. Food quality declined. Lamb chops taste like rubber. No taste. Butter chicken pukora was the only thing was taste nice. Deserts are standard.

I recently visited merzee and found the experience to be quite average. The decor was nice and the staff were friendly, but the service was a bit slow. The menu had a decent variety, but some of the dishes we tried were underwhelming in terms of flavor. Prices were okay, but the overall experience didn't stand out. It's an okay place for a meal, but there's definitely room for improvement. When you go late they started rush us, and while i was sitting with my family they started brushing which i didn’t like all the impression when down, dish was starting emptying.

Horrible service, below average food, price not reflective of what you recieve. The pepsi served was flat, arrogant management. Wont come back, hire a new chef as the lamb chops and steak not even worth serving.

It was amazing. Countless dishes from all over the world. A melting pot for the world cuisines. Anyone from any community can come and relish food at an affordable price. Besides, they charge less if one is accompanied by kids.

Average at best. The price at £27.95 no longer makes this a suitable destination. Dark and subdued dining area. This place was acceptable when the price was around £15.

Couldn’t get any food 🥘 they don’t bother about their customers went there last Wednesday waited out side 4 hours at the end been told sorry no tables go somewhere else! Security sending all the customers to alwalis or other places very bad attitude! Even tried to book table said no 15 people when went there they asked y did u not book a table so weird! Very very disappointed ☹️ all my family go there all the time! 🙁😔.

Buffet restaurant but it’s most of the dish are Pakistani varieties only. They call it as Indian but not. Taste of food is good and lot variety of starter and main courses. Sweet and icecream also unlimited. Worth trying one time.

It was ok, food used to be better, but still nice. Unsure if it’s worth the price now though. But it is always nice to go there with a big party!

was nice place with great food but now food quality is not the same and paper towels comes

OMG OMG... What an amazing experience. Excellent food and a great atmosphere. Except their tea which wasn't Karak at all.

While business is going through litigation in families the quality and service ambience has gone down drastically. Very Disappointed

Thank you to all respectable management , good people great service mr khawer is always welcoming 🤲🏻

Firstly, this venue USED to be 10/10 for quality of: food, service and price. I recently had my sisters wedding here on the 30th June. I can first hand say, it is NOT a venue you want to have a wedding at anymore. There was 2 main issues: When we (brides immediate family) got to the venue ON TIME nothing was ready. Our only request was red, white and gold decor for the hall. The stage was PURPLE and white. There was no decor around the hall except the red carpet. At this point the wedding has started and they were still putting out the isle pillers. And this was after my mum went to the manager to request them again. Secondly, the employees working there were incompetent and downright rude. We arranged for a guest with dietary requirements in DECEMBER (June wedding) and the employees refused to serve him food. Multiple times I went to them to sort something out and everytime i was completely ignored. They clearly weren't busy as they were standing around talking at this point. 3) Sound system doesn't work either - tried an aux cable and a USB. The mic also wasn't charged and you couldn't hear the imam. THE ONLY REASON I PUT 1 STAR WAS FOR THE FOOD.

Very good very tasty! Best Indian buffet in Manchester. If you’re going for dinner don’t eat lunch if you fancy walking home afterwards as you will likely only be able to roll home. Left with a very full belly! 10/10

This place was good. Took a client from work and we ate to our hearts content. Very good variety, good for the money. Definitely will go again. Service was pretty good especially being a buffet restaurant.

Really impressed with the new Merzee which was previously known as Nawab’s , food has definitely improved. It’s high quality food for a buffet. At first I thought £27.95 per head seemed a little steep, but after eating all the delicious food it was justified.