Meera's Xpress in Barnet

Nice place has three other services in this shop paan place which is like a leaf with some bits on u can eat suppose to be refreshing is for some, then a desert place however they lady was serving saffron sweet, which I wanted to have a taste of before I buy it however she refused, then there is Meera’s place at the back, do Somoza spring roll lots of gujrati snacks, Indian vegetarian, nice food but hard to understand as really rush the service as they can get busy, Punjabi Somoza are good but small in size you get three for £3.25? Something like that overall ⭐️⭐️⭐️

The ladies behind the counter are rude , they lack customer service skills, and they need training and lesson in friendliness. I been there few times and always the same. The worst customer service experience ever. Food is average. I would suggest indian restaurant opposite Mahavir (they are nice people and punjabi sumosa very tasty) or next-door chicken shop, even an Iranian restaurant in the area, but not these clowns. I am never going there again.

Food was really nice but people inside the shop are not good at Coustmer service!

Expensive for farad thali plus quanity is 3/4 full for saak

The food was ok and good sized portions but the lady managing the rest of the staff was so rude. I checked our order before paying and she said 'next tine you just pay, don't look'! She was also terribly rude to the staff she was managing.

Tried for 1st time. Palak paneer was amazing

Every dish I tried was bursting with flavor and clearly made with fresh ingredients. The chefs here are truly talented, and their dedication to quality shines through in every bite. Unfortunately, the same cannot be said for the front-of-house service. My experience with the manager was nothing short of appalling. She was rude, dismissive, and gave off an unsettling vibe as if she was playing some sort of odd games with the customers. Her demeanor made the entire experience uncomfortable and overshadowed the amazing work of the kitchen staff.

Staf behaviour was very rude Taking too much time to prepare food

Had a take away of mixed samosas and kachori. Was really good. So tasty and well made. Definitely will be coming back. Chutney was delicious

Absolutely vile food. Took 1 hour to be delivered and arrived stone cold. Paneer wrap - the naan was raw in places and the inside was a sopping wet mess. Such a waste of money. Will never order from here again.

Good people Good food Staff nice helpful

Great lunch time spot! Also super if you want to do a take away. Super dosas and bindi! Staff are always really friendly and it’s great value for money

The lady was stacking snacks and I saw her open the package , help herself with a few Gathia and the closed the pack and continued stacking. This is outrageous behaviour. She has been rude and arrogant to us when serving and not listening to orders correctly & then disputing

Their staff is very rude. If she is eating or doing something personal, she tells like wait 5 min😂. She feels like we are the only one shop in this area.

We bought lunch items from there for 13 people and although food was ok, they forgot to give us couple of rice portions but we were charged for it. This caused a slight inconvenience specially when you have 7 hungry kids asking for food :(

No doubt, the chat is delicious at finchley branch. But the lady over there is very arrogant, no telephone manners, half of the time they miss something or other. If its takeaway, better check quantities & order before leaving. They don't give sauce (chat chutney) unless you ask for it. Requesting management to talk to her & improve her performance to have good customer care and satisfaction

The sambhaar in the Dosa was a dark brown colour rather than a light yellow seems like it is over cooked

They using vermicelli instead of needles

I had very bad experience for my take away order. Restaurant was not busy front lady told me you have to wait for 15to 20 minutes for samosa chaat. She was just seating using her phone. But they don’t have time to prepare food . She is behaving very rudely. May be management need to take some action.

Staff was very rude, they don’t have manners to talk to people, I ordered Manchurian noddles, it was not cooked properly

It was nice experience , Food was nice

Why is this place called 'Express' they wouldn't know what express is if it hit them in the face. NO CUSTOMER SERVICE SKILLS WHATSOEVER.

Lovely food. Tempting to return to get more.

We discovered part way through eating the theplas that some (one at least) had mould on it. We were through eating our food and feel very unhappy about the experience. Will not be using them again.

My go to for indian gugrati vegetarian food. Proper authentic, like my Mum makes, pricey but worth it. Their new nan pizza is amazing!!

Very rude counter staff, no concept of customer service, abrupt and not customer focussed at all.

I’ve been visiting Meera's Express since 2011, consistently impressed by their delicious food and reasonable prices. However, recent visits have been marred by the rudeness of new staff who clearly lack adequate training. During a recent phone order, the abrupt response of "haan" made me question if I had dialed correctly. Despite placing my order and notifying them of a slight delay in arrival, the call was abruptly ended without explanation. Upon arrival, my food wasn't ready, and I was left waiting for 20 minutes without an apology. Attempts to address the issue with the dismissive counter staff proved futile. Furthermore, I was charged for a plastic bag, something I did not ask for, what happened to the paper bags? Regrettably, the food quality has also declined. This disappointing experience has led me to reconsider future visits to Meera's Express.

I had so bad experience at meera express Finchley. The food was not cooked. They put uncook gravy, paneer and masala also. I had so much severe stomach issue after ate that food. And staff is very arrogant not listening properly. Don’t go there and never eat meera express food any more. If you don’t want any gastric issues.

Their food is outrageously salty. Could not eat it. Used to be really good.

I order almost every once a week and this time u tried undhiyu which disappointed me coz quality of food was not good which it actually should contain and daal makhni didn’t taste like makhni rest paneer and rice items are quite good

The crispy bhajia was so salty i couldnt eat them i dont knkw if they change management but its so bad now i would never go back.

My favourite local for a takeaway. Chilli paneer and chips is unbeatable ! Also really reasonably priced

got ignored, during my 5 min visit. no service no point

Ordered 2 naans and was shocked to find them both stale and dry! It was crumbling and difficult to eat! Complained over the phone and was told to return the old naans and take fresh ones, but I refused as I was not going to go out of my way to collect this and also my food would have gone cold. Therefore, I asked if I could get a discount on my next order and was told no! They don’t care about their customers at all!

Just ordered and was shocked to find the 2 naans were stale and dry (the picture only shows a part of the first half of the naan I struggled to consume). It was as if it was re cooked or old dough was used. I’ve ordered naans previously and never had this awful experience! I called to explain the situation and was told to come back with the old naans to then take fresh naans. Firstly, my food would have gone completely cold and secondly, why should I go out of my way when I’ve been given stale naans! I said I’m not going to drive back and asked if they could offer me a discount on my next order to which I was told no! Awful customer service and zero compensation! Not interested in keeping their customers happy at all! I definitely will not be ordering from Meera’s again!

Boxes of Nashta are overpriced! Especially the chorafali- ridiculous price of £6 a box and barely anything in it!

Absolutely brilliant samosa chaat and crispy bhajia - ordered on the phone, very helpful with our specific needs in regards to chutney required. Kanta Ben was very nice to help us pack our food as we were taking on a fairly long train journey to Kent. RamjiBhai came out from the kitchen and gave us some complimentary samosas as well, he also gave us very generous portions of chutney as well. Thank you Jai Bapashree Jai AbjeeBapa

I came to buy frozen samosa 50 the lady at the counter is so rude and made me wait. And she was so rude I would not recommend anyone to go their

Very poor quality food will not recommend ordering from here. The food lacks authentic taste and does not have enough veggies

The service and food has totally gone down hill and was just awful. For the past 4 times we have been here they have always got the order wrong forgetting to pack items or giving the wrong items. Will never go back here now. Just awful.

Wow where do I start. I walked in wanting to get something and the lady at the till appeared to be talking to a customer/ friend of hers. The two were deeply engrossed as I walked up to the till the man wanting to be served quickly pushed his items towards her in order to gesture that he was buying items. Again perfectly fine however they continued to talk for over five minutes whilst I stood there as if i wasn’t present. Eventually the interaction ended and the woman at the till deliberately turned her back to me ignoring me deliberately as if I wasn’t there and walked away. She then started talking to a colleague at which point I was incredibly frustrated and asked her when she why she hadn’t served me. She was very rude and her tone disgustingly entitled and aggressive. I questioned her and she had nothing to say for herself at which point my husband intervened and I walked away. This woman should not be at the front of house her attitude is disgusting. DO NOT GO TO THIS SHOP UNLESS YOU WANT TO END UP IN AN ARGUMENT!!!

Useless staff. Be careful for this restaurant

They sent uncooked naan. I had to throw away half of it!

Don't know how to talk with customer

The food here you can not fault. It is always fresh and delicious. I have been going here for years and have never had a bad meal. The customer service, however, is very bad. On the phone the lady serving is very rude and when you go into the restaurant she is again very rude. I have found this, my girlfriend too, as well as friends who have had the same experience. It's a shame as if the customer service was improved, it would be 5 stars.

Authentic Indian food what else is there to say.

I've been ordering from here for years and on the holy day of Janamastami today I experienced the rudest customer service ever. in particular from short, large sized woman serving at the till. She walked away from the till after seeing me waiting to be served whereby she was speaking in her lingo and having jokes with her colleagues in full view of the kitchen area . I was standing there for a while with no consideration or acknowledgement from any staff member..She then proceeded to the front till still avoiding eye contact and acknowledgement with me. Her colleague at the back saw my face and smiled..I spoke to her and said when do I intend to get served? This same woman than put her hand up ( like a stop sign towards my direction) with no communication or looking at me still. Another colleague heard me ask the above and quickly brought the ordered food which all this time was next to this same woman who was fidgeting with her service screen all this time. After taking the bag I told her colleague I was intending to buy sweets for offering but will not after this appalling treatment by this woman. The same woman then said I was waiting for your bhajis that's why, to which I told her you never once acknowledged me since I arrived to be served. I then walked out. Being Sai Baba devotee all my life and Meeras express claiming they "love all, serve all' on their logos, today was a disgraceful example of how they do not when valuing their customers and fellow Sai devotees. I am disgusted at such appalling behaviour as British Asian and someone who works closely within the Hindu societies in the UK. I shall not be returning to this branch again. I've added this after Meeras swift response below at 6pm. I would reframe from questioning my judgement skills where you fail to realise your cashier has poor communicative and people's skills. Im born and bred in the UK and know what good service looks like in the UK. Had the busyness of the cashier been informed to me out of common courtesy prior than that's a different story as I'm not mind reader on how many online orders you are dealing with. With regards to my order time. I did try calling you twice to inform you of my delay but no one answered and the app had no feature to change my pick up time once I ordered. I have logs of the calls. I think it's quite petty for you to be pulling up your customers on time keeping lol. An auspicious day indeed, but you fail to provide service through love and use Sai Baba teachings in vain. Appalling and unsupportive response which the public can see for themselves on here. Note to owner or responder of this comment below: Train your staff up with better customer service and courtesy as I'm not the only one on here complaining if you care to review your previous comments from other customers. Sai Ram 🙏

I have always enjoyed the food at Meera’s. But the customer service has deteriorated over the last few months. The lady that takes the orders is so rude

Be prepared to be insulted if you carry a non vegetarian take away inside the shop. The girl in the store insulted me that non vegetarian take away carry bag should not be carried inside the shop, as it is a vegetarian take away shop. (There is no sign board that says so.) Be prepared to have your dahi puri (or similar items) prepared with bare hands without wearing gloves. One for the shop owner to consider implementing for customer health reasons. Never faced such a rude behavior in my life. These are based on incident happened on 2nd September 6:45 pm.

Be prepared to be insulted if you carry a non vegetarian take away inside the shop. The girl in the store insulted me that non vegetarian take away carry bag should not be carried inside the shop, as it is a vegetarian take away shop. (There is no sign board that says so.) Be prepared to have your dahi puri (or similar items) prepared with bare hands without wearing gloves. One for the shop owner to consider implementing for customer health reasons. Never experienced such a rude experience in my life. These are based on incident happened. 2nd September 6:45 pm.

Best Guju take away in Finchley

The women that’s takes orders is the rudest women I have ever come across . She telling me to hurry up with my order. I will never order from there again due to her and her rude service . I found the food to be dirty and oily.

the staff are not friendly and they don't give u enough sauce even if u buy large portion of somosas

Stingy with giving out green sauce with samosa. Places tamarind sauce even when u tell her u want green sauce. Lady overcharges, and gives you less sauce be careful. They were very rude. I called them many times and they did not answer my phone. After calling them multiple times a lady answered and she told me to wait. I waited for more than a minute and she then hung up the phone. She overcharges me for green sauce and does not give you much. She even mixed water in my sauce. It took her 3 minutes just to put a put sauce in a small container. They were not kid-friendliness at all. Very rude.

I am a regular at Meera’s xpress, Finchley. The food is always great. As was the service. Just this once it wasn’t fresh. I went back to tell them and get a resolution. The lady at the reception was very rude for no reason. Handed me a different box of dhoklas, very rudely. That was not fresh either. When I showed her then and there, she became even more rude. When I asked to her to speak nicely, she claimed that she has not abused me so how she be rude. Till this time I did not that the criteria of not being rude is ‘atleast not abusing the customer, Very bad experience indeed !

Really a must visit place for Indian food

Called to place an order at 8.20pm (they close at 9pm) - I was bluntly told I should call before 8pm in the future. I asked them if they could make palak aloo - given they make palak paneer and methi aloo - they rudely said "no go check the menu and call me back" and they hung up on me Fair enough if you can't make the dish but I felt like an imposition instead of a customer paying cash for a service.

Stingy with giving out green sauce with samosa. Places tamarind sauce even when u tell her u want green sauce. Lady overcharges, and gives you less samosas and sauce be careful. I'm sure many genuine people would agree who have experienced it similar to myself. Better going to another branch. I stopped going and prefere wembly samosa shops instead.

My favourites are aloo papdi chaat, bhel and veg haka noodles! - some of the best I've had in London. Do a super veg 'thali' (veg platter) as well for lunch. Fresh 'Paan' - made in front of you - is also available! For those who dont know, paan is where some Indian sweets, seeds, sauces etc are wrapped in a betelnut leaf and is meant to be eaten after a meal - considered a digestive.

Try the chillie paneer. I make a special journey for this meal.

This is the dirtiest most awful place to shop at The lady serving us was coughing all over the place Most unappetising kitchen

Food is decent, nothing special but not bad either but this place can definitely be voted as having the worst customer service in Finchley. The lady at the counter seriously needs some lessons on customer handling.

We ordered Paneer Butter Masala with Naan. As we moved recently to London we were skeptical about the taste but the taste of the dish turned out amazing. The paneer is very tender and the gravy is pure awesomeness. The portion size is also perfect. I highly recommend this place.

Absolutely delicious. I specially crispy bhajiya and mogo. Fantastic food I ever tried in london.

Best authentic Bangladeshi sweet shop in London.

I had worst experience with them. I ordered one Khatiyawali thali, Bhindi masala and Sav mamra. According to menu thali include sweet as well but I didn’t receive any and farsan, Patra was stale even Sav mamra also totally flat Mamra(ideally should have puffy rice). When I called then to inform the same, the lady didn’t pay attention to what I am saying and started attending other customers. And telling me that I am alone and have lots of work to do rather listen to you and she is saying this is not my shop that you are telling me all this. I was totally shocked by her brutal behaviour, which I had experienced before as well. Very ill tempered people, never order next time and suggest the other the same.

Food was like cold and we ordered pav bhaji and it look like they just microwave it and delivered and bun was totally cold and not even cooked and its just a waste of money. I try to call them but they are not answering.

It was not that i expected.. I ordered 6 rotla nd they gave me something which is not bhakhri nor rotla..As i m belonging to gujarati family it was nothing compared to rotla at all. Completely disappointed and dissatisfied...

Good clean place, good service and food.

Amazingly tasty food, great and fast service.

The best samosa chat I have ever eaten!

Hygiene is not maintained at this place at all. Went for pick up and after paying for the order saw that the cook/chef was blowing his nose openly next to area where they cook food. It felt disgusting, threw the entire food after that.

Amazing place to eat, the staff are extremely friendly and very helpful. Love it 😍

I am not one to write reviews on things but had to in this case because of the incredibly bad experience I had today. First and foremost I had to wait 20 minutes for the food which I had no problem with initially. However, I left the store to return 25 minutes later for my food to find that there were still making it and there was no other customers in the store. The food was another issue. I order the Meera special noodles but there was no flavour and the vegetables in it were not cooked at all. Also, I noticed as they were making the food the man making it was not wearing gloves which I have no issue with assuming all staff members were washing their hands. However, when I ate the food I noticed a hair in it which put me off the meal entirely. There was also many issues with communication with staff members such as the lady who took my order and payment had not communicated with her colleagues so I had to repeat everything again which the man at the front now after I had returned after 25 minutes. I had to repeat the order, the spice level I desired and the man even tried to retake the payment and I had to explain that I already paid. I just wanted a simple lunch but rather I got half an hour of hassle.

Fusion Indian Vegetarian Take Away Food. - They have increased their prices by over 30%!! Dec 22. No longer Value for money!! - Veg curry..floating in oil!! Cheap frozen mix veg heated with pre-made sauce!! Avoid!! - Puran Poori…size so small they fit in the palm of a small hand!! £1 each…what a rip off!! - We ordered Gujrati Dal..they gave us Chana Dal..tasted just boiled without any flavour!! - Made us wait extra 15mins for Naan..only to discover they put in an extra Tandoori Roti..No Naan!! - If you order “Normal” food..they put so much chilli🌶️ 🌶️ that you can’t taste the food!! - If you order “Mild” food.. they don’t put any chilli whatsoever!! Food is bland, Chilli Paneer had “Zero Chilli”🌶️!! *** “WARNING” Be careful!! *** They automatically charge you for paper bags! Take your own bags & “Tell them” before placing your order!! They charged us for bags even when we told them when placing our order that we will bring our own!!! - Not sure about their Hygiene Standards.. 5* Really??!! - Very poor Customer Service, rude at times!! - Ask for and check your receipt every time!!!

Ordered as a family treat. All the food was excellent, very tasty and good size portions. It made the evening. Thanks

Banging variety of food available. Decent paan. Not bad for a shop in North london, Update - the food was still good, they can maybe work on customer services little to be approachable

I think this is one of the best takeaways in the area..perfect when you need that Indian food fix. I ordered Aloo papdi chaat it was a good size portion, fresh and tasty and still was crunchy by the time I ate it! Lunch time thalis are really good, chilli paneer and dosa. Definitely go there..try everything

Ordered takeaway from Meera’s Express via a takeaways app - our favourite local takeaway closed down this year and we have struggled to find somewhere that does an interesting and fresh menu (and with a 5 star food hygiene rating which is important to us). Meeras fits the bill, I thought the food was exceptional, well portioned, tasty, and varied. I will definitely be ordering from Meera’s again, and can’t wait to try more dishes!

I phoned ahead and picked up in the shop. Good service and great food

I loved the Punjabi samosa of meera's express. I frequently pick a parcel for my friends from Meera's express

Good selection of food. Snacks to mains. Will come back to try other things

Bought 8 Samosas for £5.50 (Most Expensive), came with one small pot of Imli and a small pot of Green Chutney. When asked for more chutney, counter person replied, “one pot of chutney of your choice with four samosas. If you buy 2 samosas then no chutney will be given”. Counter person replied, when I asked who made this decision, these are the instructions from THE MANAGEMENT. If you don’t ask for serviette/s, then you won’t be given any serviette.

Every time we go there, the service is amazing and the food delicious. Thoroughly recommend this place, specifically for takeaways.

Poor service. Did not process order even though called through week in advance. Food is good but service awful.

Excellent Indian ready food , chats & snack Restaurant Wonderful service by staff

Good choice on the menu. The Paneer burji is excellent. The manchurian is also very nice.

Good food at affordable prices !

It's such a shame I have to give a low review as the Meera express kenton is amazing. The women at the counter is very rude and coughed all over my thali food that I had come to get. She need some training especially on customer service and serving. She took 20 minutes to serve 3 people before me and when it came to me she said speak faster as I got customers after you! So rude!

I am a true fan of Gujarat and Bombay Street food. I was thrilled to hear this place is close to where I live. 3 times now I have had take away from here. Each time I really hoped the food would be good. Yesterday night I ordered a takeaway through uber. An Indian that cannot even make a proper tarka daal in my view just cannot be authentic... Wasted almost 30 pounds this time... I guess that's it for me.

Did not expect such amazing food when ordered from app. Extremely authentic, best north indian food i've had in years.

The menu was not labeled properly and many things that contained gluten did not have the Gluten symbol. I had to ask the cashier what was gluten free and she told me I need to sit and wait so she can take care of other guests. Terrible customer service. They told me that the chili tofu was gluten free so I had ordered it. Then after the cashier asks me if I can eat whole wheat flour. This was the dumbest question I have ever been asked in a restaurant. I then did not trust the tofu and called a different branch where the woman told me that it was not gluten free. The wait was long and the food was bad. Definitely would not eat here again.

Most delicious paneer dishes! Never disappoints.

Taste is amazing, such a flavourful taste. I’ve tried so many Indian restaurants but the taste doesn’t match up from India but this one has the exact same flavours of north India. Loved it. And portion size is enough for 2ppl.

Love the food all the staff friendly but one particular staff who was serving had a bad cough and not covering her mouth left the place not purchasing anything

Lovely friendly staff, decent food portions.

Yes! Recommended by a colleague, and well worth a visit. With the dwindling reviews of the long standing restaurant around the corner, I was stuck for options and this place hit the spot. The food is freshly cooked while you wait, the choices are good, and the taste is excellent. You can also buy dry snacks.

Sorry but this is not what i ordered. I requested a mild dish and its so spicy ive had to throw it away! This has happened in the past and i forgot but wont be ordering again

Lovely ..had the chilli paneer and vegetable samosas and roti.. defo Recommend…

Lovely food and good customer service. You can get frozen samosas and fresh curries too