Based on 69 opinions finded in 1 websites
Based on 69 opinions finded in 1 websites
Opinions
Can not fault the food and beverage. Particular shout out to the Brazilian Steak Skewers. A wide range of food, including Mexican and Tapas. Will definitely be back!!
Z M . 2023-10-08
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A great evening meal, its all about the Nachos. Excellent service too. I really rate the Medusa. Well done guys, we will be back.
Dave F . 2023-09-02
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Food really lovely, tasty. Good choices. Staff very friendly and place welcoming. Would recommend. 😊
Flyer700344 . 2023-08-26
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An amazing find. Service and food second to none. Doesn’t look much from the outside but great value and great flavours
Sheila T . 2023-08-18
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I wasn't expecting too much from this restaurant when I looked at what appeared to be a rather limited menu. But then we had the specials explained by our very charming server and we found we had to decide what to omit, rather than what to choose. Everything we ordered was as good, or better, than we hoped for. Front-of-house service was excellent. Cocktails were lovely. Great value for money. Particular mention goes to the quality of meat used for the Brazilian steak with chimichurri. I would highly recommend this spot.
helen b . 2023-08-05
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Such a shame to see so many poor reviews when the food I had was really enjoyable. I did the bottomless daiquiris and drank five while I was there making it £4 a drink which is a total bargain to be honest. I don’t think I’m a super fast drinker so some people may manage more. We shared a range of the tapas dishes alongside nachos and salt and pepper chips. I really enjoyed my meal and so did my friends. We were really well looked after and will definitely be coming again.
Lydia H . 2023-08-05
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Best food and cocktails in Carlisle area, service was 10/10, food was stunning, some of the best cocktails we’ve had In the area. Highly recommend a visit to Medusa.
laura m . 2023-08-01
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Had a great meal here as a birthday treat, soft shell tacos for my wife enchilada for my daughter, and a very, very nice lamb burger for myself. The food was perfect. The service, likewise. The background music I felt was a bit too loud for my liking as I find it difficult to hold a conversation across the table, but that is more due to my age and hearing. All in all, I had an excellent experience, and I would have no hesitation in recommending Medusa for a good meal and nice surroundings
Stephen H . 2023-08-01
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My husband and I had an amazing meal here. Food was delicious and the owner was very friendly giving us free shots to end our meal. We returned with family a week later because it was so good.
Sightseer35108054564 . 2023-07-31
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Had a great evening at Medusa would really recommend! The food was flavourful, portions were plentiful and drinks were tasty and inventive. We particularly enjoyed the cheeseburger spring rolls and huge sticky toffee pudding. Staff were super helpful and friendly, even brought us some shots on the house to finish, could not fault! A MUST try!!
Aimee S . 2023-07-31
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Amazing food and drinks ,and amazing friendly staff. The dessert cocktails hit the spot as we had orderd to much food but definitely worth it. The cheeseburger tacos is a definite must try! And the staff were incredible.
Whosthatgirl4568925 . 2023-06-04
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Booked to come here weeks ago on the pretence it was Mexican. However the menu you only had 4 Mexican dishes on. Tacos, quesadillas, fajitas, and nachos. The rest was tapas such as boa buns, duck pancakes, chicken wings etc. our food came out one dish at a time which was a shock considering we only ordered 3 plates and a portion of salt and pepper fries. Other tables got theirs all together. Cocktails seem to go down with people but we didn’t go for cocktails. All the menu is misleading. It say 9 or 3 for 24. I had to ask to explain the meaning so did both guess at other tables next to us. It means £9 each or three for £24. I said the £ sign needs putting on the menu. As I thought they were number the items on the menu. Such as 6 sides. That meant sides are £6 each. What we had fo eat aaa nice. Not a big portion of duck but rest ok. Won’t be going back because it’s not a Mexican that sold Mexican food bar the four on the top. I was expecting a chilli and more options that the 4 given. Which no one was ordering. Paid £60 for 4 glasses of wine, 3 small dishes and fries.
AliciaHough4 . 2023-05-14
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We have booked to eat at this restaurant twice, once before Christmas and once in February. On both occasions they phoned on the day of our booking to cancel our booking. The reasons given were exactly the same, one member of staff had been sick all week and another phoned in sick on the day. The person cancelling the booking was embarrassed when reminded of the circumstances of the first cancellation. Needless to say we will not be booking again.
alangG2133JR . 2023-02-26
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We were in town for a weekend music festival and found Medusa by accident, but what a great find particularly if you are looking for vegan/ veggie options that are a bit more imaginative than what you'll find on most menus. We were welcomed by friendly, enthusiastic staff who were attentive and clearly had a good understanding of what the restaurant had on offer as Arnolds recommendations were excellent. Food tasted great and was served promptly...the cocktails were not only tasty but as the menu suggests very definitely Instagram able! We will certainly visit again
M4981RYandreah . 2023-02-04
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Had a table of 2 booked. Food was tasty and decent portions as well as served quickly. However a dish missed off the order. Cocktails were good however not consistent with taste which if same ingredients being used it shouldn't be. Dessert was minimal for what it was and overpriced. Would return to try again but would be cautious. Staff were great but would be better if offered bill at end of meal so then we don't have to try and catch there attention.
F3551LGangelar . 2023-02-03
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Honestly amazing service from Arnold and Connor. Amazing drinks and on the spot service from Arnold. They made me and my partner feel very welcome. Such a stunning . Bathroom very clean and very pretty. All around amazing food. I am definitely coming back again.
Holly123459584enddsf . 2023-01-29
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Lovely New Years eve dinner - food was excellent from canapes to dessert. Also the service from all staff was really good Great live music too !!
Carolyn M . 2022-12-31
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From start to finish a very poor experience. We had a table booked for 2pm for food and drinks we arrived on time. Was two larger tables in and a couple smaller tables wasn’t overly busy. One larger table was getting served as we arrived....
W7828CN . 2022-12-19
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Really disappointing visit from the start which continued throughout. It’s clear there is no management guidance and staff seemed to struggle with basic tasks, like getting orders correct or keeping customers up to date with what was happening with their incredibly slow food…. When our...
hollyjaane . 2022-12-19
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Arrived at our booked time to find a queue of people outside. Walked in to find the place absolutely packed with tables full of people with no food/plates in front of them. You could tell it was going to be horrific. Eventually a member of...
AlanKendal . 2022-12-18
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Christmas Meal Booked 6 weeks in advance and no table available for us!! Arrived to find a massive works party there and we seemed to have been forgotten even though our booking was confirmed! We arrived at 2.00pm to find the restaurant full of what...
MartinRS2K . 2022-12-17
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Lovely decor and Staff were friendly and efficient from the moment we arrived to when we left. Starters, mains and puddings were all delicious as were the cocktails. IEnjoyed my Quesadillas and a Christmas Bueno cocktail. All the food was beautifully presented.
B6203YLrachell . 2022-12-16
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Best meal I have had in years!! Food was awesome along with the great Xmas cocktails. The staff make the whole experience just that so much better keep up the great work we will be back soon
tomwoodley1981 . 2022-12-13
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Not the best experience. Ordered a cocktail and then asked if like to order. We said have the cocktail first get a bottle of wine and then order. Was reminded we only have 1.5 hours at the table which I thought was inappropriate as only...
burnsy40 . 2022-12-10
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I booked to go to Medusa a month ago for a Christmas night out and cancelled due to other commitments, but re booked - I have not had the deposit refunded? We went on a Saturday lunch, booked for 2.30pm and were told there would...
JJ2292 . 2022-12-10
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Went with my fiancé a couple weeks ago thought I’d leave a review now. Absolutely gorgeous restaurant with an incredible cocktail selection and the foods absolutely delicious. Would definitely be heading back. Food 5/5 Drinks 4.5/5 Service 5/5
BenWhitehead1997 . 2022-12-08
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We went to medusa at the weekend, booked online which cost £5, still haven't had this money returned to my account or knocked off the bill, which to be fair I forgot all about when the bill arrived. The online menu looked great, but when...
Mobile764286 . 2022-12-07
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Beautiful atmosphere, great food, excellent drinks would 10/10 recommend for people of all ages will definitely be coming back! X
Jessjtemp . 2022-12-06
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Visited last week Saturday. The restaurant is nicely decorated in Christmas decoration with a new food menu and drinks menu to match the time of the year. The staff are absolutely lovely and ready to answer any questions. The food divine and the drinks are...
AlexisMudumbi . 2022-12-06
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The restaurant was beautiful with the Christmas decorations up and the staff were really welcoming and friendly, ordered off the Christmas menu and the food was gorgeous. We were spoilt for choice on the cocktails and the medusa secret special was lovely, will definitely be...
emilyX7860CW . 2022-12-06
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Staff were friendly and couldn’t do enough for us. Cocktails were amazing and food was great. Christmas menu made a nice change to the usual! Good night out, gorgeous venue and a great atmosphere. Worth a visit.
Nicwhyte1 . 2022-12-06
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If you have booked a Christmas meal here, I really would cancel it. The staff were very welcoming, however it was very cold and there was no hot water (apparently it’s getting fixed next week). We didn’t get what we ordered and it was mostly...
T7211EOsarahb . 2022-12-04
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Attended with 2 others for booked table the restaurant was quite cold on sitting down but we put this down to being close to the door. It got progressively colder as the night went on resulting in jackets being worn. We did bond with the...
Taysr82 . 2022-12-04
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I am a person for negative reviews, but people need to warned to avoid this place! I went with friends last night 7.30pm, we arrived and the restaurant was half full, 5 other tables were occupied. We had a table for 5 booked, one person...
Q8470GBtinal . 2022-12-04
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So sorry to have to write this. This is the first review I've ever written but I felt compelled. I went with 3 friends for our annual Christmas night out (so we were really hoping for a good one) Just to say firstly, the staff...
kristap855 . 2022-12-04
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It was amazing. The food is obviously prepared from scratch and is lovely and fresh. We ordered way too much. I think 1 dish and 1 side each is enough! We ordered the prawn lollipops which were the best tempura prawns I've ever tasted. The...
RunningBlonde_100 . 2022-11-03
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This is a great restaurant in Carlisle Court. I went with a friend on Friday 7th oct 6.30pm the restaurant was busy and this is a very good sign for dinners. we ordered our food and it was delicious we had chicken Enchilada and fries...
Carlisletraveller123 . 2022-10-07
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We ate here on a Sunday evening and it was a great experience. The waitress helpfully explained the ordering process to us and the special offer that was in place around tapas and drinks. We were actually advised against over ordering, which was absolutely correct...
EDGARMARKY . 2022-09-19
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Lovely food. We were advised to choose 4-5 "tapas", bit were hungry so chose 4 plus two "sides". To be honest we could have been adequately fed with 3. We sent half back unfinished as we were stuffed. Huge portions for tapas (which probably explains...
micnicharbour . 2022-07-25
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The food was absolutely gorgeous & a good sized helping. The ferrero rocher cheesecake was the BEST. Worth another visit just for that. Cocktails were nice & good drinks selection. Waitress was lovely & helpful, didn’t catch her name unfortunately. Place was lovely & clean....
gibby189 . 2022-06-20
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Popped in before a gig at the old fire station. Ideally located for town with a wide arrange of food and drinks. Had the enchiladas, tacos and loaded fries all delicious. Service was excellent so will definitely be visit g again.
Owen62294 . 2022-06-12
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We popped in after doing some shopping in town. We were just going to have a drink but couldn't resist the food after looking at the menu. Service was excellent. The waitress was lovely with our children and couldn't do enough for us! Our boys...
Sara_Doug-1985 . 2022-05-29
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Great food,fresh tasty and well served. Staff were all lovely and attentive. Tanya couldn't do enough to make our experience enjoyable. Highly recommended.
Ann G . 2022-05-26
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We arrived without a reservation on a busy Friday. They managed to fit us in luckily and we had a cracking meal and drinks. Very switched on staff.
paulwA7166TV . 2022-05-08
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I came here for the first time yesterday for a cocktail after my graduation and it was great!! The outside is beautiful with pink cherry blossom trees and cute flowers decorating wooden benches. The staff were very friendly and thoughtful - they made me feel...
Gabrielle C . 2022-04-28
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So I'd heard very mixed reviews on this place, but I love Mexican food so had to give it a go.... Sadly I won't be back! Firstly no one explained to us how the ordering was done, you have a paper menu that you 'tick'...
TCR T . 2022-03-28
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Definitely recommend! A lovely setting for a catch up with friends, where they serve massive portions of gorgeous Mexican dishes and a fabulous selection of cocktails! Can’t wait too be back x
alicegsx . 2022-03-16
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We had a really amazing time at bottomless brunch this weekend. The staff were amazing and really looked after us. They were so attentive and created a fantastic vibe. The food was delicious and the cocktails were just incredible (from now on, all I ever...
Kelly R . 2022-02-22
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We pre-booked a table on Saturday night upon arrival we waited a short while to be seated right next to the door. There wasn’t enough seats when we were put in the table even though we pre-booked a table for 6. We were given the...
abbieb770 . 2022-02-21
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It was massively overpriced. A small bowl of chips that weren’t even that nice coming up to over £7. Same with the drinks that weren’t even alcoholic so had no reason to be that expensive. The portions were small for what we were paying- a...
imogent76 . 2022-02-20
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Amazing food amazing atmosphere and friendly staff, would highly recommend and we will defo be going back
kathrynmW6639SO . 2022-02-16
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We really enjoyed our food here. Lots of veggie options for us. Aperol Spritz was a bit weak but ok. Grapefruit gin was nice. Nojoto was lovely with lots of lime. Staff were friendly. It was very busy with lots of very loud young people...
Floella999 . 2022-02-12
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Well as the title suggests the front of house was abysmal upon our arrival. The food ordering not much better. However they had no guidance from the management. The food was beautiful but a couple of incorrect dishes turned up. Dealt with professionally at the...
simon382019 . 2022-02-12
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Went in for a different kind of Sunday lunch and couldn't have been more happy. Staff where super friendly and made me and my friends feel welcomed. Food was AMAZING and that word doesn't even cut it! Cocktails were really lovely, had an off menu...
X237LUsarahn . 2022-01-23
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Some friends and I got together for drinks on Saturday night, and we decided to head down to Medusa as we'd heard about the place but never visited before. Well worth the visit, we had a lovely time! Loved the decor on arrival, and we...
theplatinthehat . 2022-01-23
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Went here for cocktails, was the worst experience. Saturday night music was on slow and depressing. Ordered two cocktails costing £9 each. Tasted of just sugar and juice. Did complain about the cocktails and the bar man kindly offered me another shot. Cocktails where where...
Hatty2015 . 2022-01-22
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Went today for lunch with a friend as a birthday treat. Staff were attentive but not in your face, good service. Cant comment on cocktails as we both had soft drinks. Food order taken in a timely manner, and really impressed when it arrived. I...
Vicki L . 2022-01-15
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I visited Medusa last week, the food is incredible and looks amazing. The presentation is great and service is one of the best I’ve received in a restaurant so far. 5-Start, would definitely recommend.
Axearn . 2022-01-13
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Food was delicious and the cocktails are to die for the service was brilliant and really friendly. will be back every date night.
H4628NEcraigm . 2022-01-13
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Quite possibly the worst place I’ve been for a meal. You’re greeted with an 80s playlist which immediately raises eyebrows before you even look up and see a tacky restaurant covered in B&M bargains fake flowers and black and white photos of cities, Paris, London,...
AB24122017 . 2022-01-01
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We were really disappointed. The drinks were lacklustre and I had to send my cocktail back as it tasted like sweet watery cordial and nothing else. There was no dry ice to be seen despite hearing they made amazing cocktails. I swapped to a wine...
Kat9Lives . 2021-12-29
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We visited this place for a work Xmas party for 15 of us and this never failed to disappoint the service and atmosphere was great and the food was lovely every person really enjoyed each dish provided as was tasty and fresh along with cocktails...
bcK5921RM . 2021-12-14
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I love Mexican food. The starter was very good, although the prawns were more Chinese than Mexican. That's the good points. There was a total lack of attention to detail. Everything was dirty, even after we complained about dirty cutlery we got more dirty cutlery...
Mcore . 2021-12-13
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A big hype for the New Mexican in Carlisle. Decided to give it a try, unfortunately we weren’t impressed. Drinks were amazing, but would depend on the the person making the cocktail same drink differed over the evening meal. Starters were lovely however, the mains...
2000GB . 2021-11-29
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Absolutely amazing restaurant and cocktail bar. Food was delicious with a great atmosphere. Cocktails can't be beat, with special attention to detail. Dry ice effect was brilliant and quite a suprise. Especially recommend the Espresso Eyes, there own twist in espresso martini. All in all...
ZeffAM . 2021-10-16
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First time we have been, absolutely loved it, food was great and the staff were very welcoming and attentive, highly recommend if you want quality food and service.
AndyL856 . 2021-10-16
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Starter: Meatballs: Over cooked and very dry My Wife Main: Chichen dry and over cook, sauce to meal was like eating sawdust (un-edible) My Main: Very nice dish but cold wraps Service good for drinks but very slow for food. When mentioned about meal we...
X5767JLkennyw . 2021-09-12
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Visited this little gem last night the food was excellent the staff were brilliant and the atmosphere was great Well done! Great touch with the dry ice.
2-northern-travelers . 2021-09-07
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Friendly and helpful staff. Good reasonably priced food. Dry ice with cocktails was fun. Apparently it has recently re-opened following covid. Hope it it a success.
BobParkhurst . 2021-08-09
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