Mcdonald's Restaurants in Newry and Mourne

Always something missing ,, 3 times in a row

As expected good fast food and service

Awful service on multiple occasions if I could give zero stars I would. Horrible quality but food is good if you happen to receive what you ordered and paid for. *UPDATE* Made the mistake of coming here for breakfast. Was given the complete wrong item and they forgot my hash brown. Employee who left the food to the car spat on the ground on his way out which completely put us off our food. We didn’t worry too much as none of it was actually edible anyways.

Food was freezing by the time it arrived as well as missing items ordered very disappointing will not be using this service again.

It was good except for the fact that the barbecue sauce was missing but that’s fine…

Previously ordered before and happy meals came without chips and today the order came up delivered but it was not delievered to me

Delivery driver is a nice guy always on time

Brilliant polite delivery driver

food was cold no salt on chips no straws gor drink

This place is a circus. Waiting 20 mins for breakfast this morning with 2 people in the restaurant. In drive through now and waited half an hour with staff coming out with bags off off food looking completely lost then walked back into restaurant

I have to say I am very disappointed with that place, food typical McDonald's, so nothing to add to it. However, service terrible. I order 2 times large fries, was quite busy so I was prepare for a bit of waiting, but after 20 minutes I just get frustrated as my order shows on the board was still in "preparing" section. When I approach counter i find bag between other ones. Fries were already cold. When I asked service why status is not changed and my fries are cold they just told me we were shouting your order number so that is not our problem. When I asked why my order number on display still shows as "preparing" and complains from my side, they took cold fries thrown them back into the fries machine and get me the new one, this time worm. Very unprofessional, highly NOT recommended.

Food was cold, chips were missing and no straws for drinks

3 items missing. I have a special needs child who loves McDonalds milkshakes I ordered a large strawberry one. a small coke and Galaxy ice cream. none of these 3 items arrived. now my child is upset with no milkshake am not very happy

Food up to and in line with chain standard. Quick delivery, clean toilets and main floor area. The tables were a bit messy but after some time floor staff gave it a clean.

No dips or straws in the bag but otherwise good

Ordered a Philly cheese steak burger and all that came was a burger drenched in cheese sauce? No pickles, onions, no cheese slices. I’m yet to get an order off you that you actually get right. Always something missing or wrong food being delivered!

This is not the first time our order has missing items in this case happy meal for child, no option to have it delivered child no has no food

no straw and food spilt into bag

No chips where delievered with any of the happy meals

1st of all we got the drinks but the delivery driver was a nice enough man to get the food for us. Thank you Delivery Driver. You're one of a kind bloke.

Ordered off the app, got home, no burger in my bag, wrong dips, cold chips & no straws

Awful, just Awful, the delivery driver gave me the drinks and the McFlurry, BUT NOT THE FOOD. Really Like? :/

Can be a busy place to visit but lots of parking will make the visit enjoyable 😉.

For the 2nd time my order was delivered to another address

Whatever band of half wits you have working in there, you need to sort them out. I understand its an unskilled job but Jesus wept. Between chips being put into bags up-side down. Staff arguing with eachother in front of customers. And having mobile orders sitting neatly stacked inside rather than taking them out to people. Get it together, seriously.

Big Mac meal came without Big Mac

I have ordered large fries.but it is missing.very bad experience

Paid for food but did not arrive to my address

Seems like a good place to bring the family, there was like three or four separate families with quite a few kids here. Our service was relatively prompt for how busy it was, took about 5 minutes for the food. Seems to be overall clean, and the Wi-Fi is fast, which is a plus! I'll probably pass by here again if I'm in town, but I'm not a big McDonald's either. Just felt like having some outside of the US of A. The Mick spicy wasn't too bad, a little bit too much mayonnaise on mine.

Not good - food thrown together in Newry branch.

Not nice seeing beggers just after you paypp

Chips were cold, banana milkshake was yellow water, it looked like yellow bile.

No chips with order, should of been with Big Mac & another 2 medium chips

Ordered 3 milkshakes and a coke zeeo but received 4 milkshakes! Always seems be something wrong with the orders

One of kids milkshakes was literally like water the whole thing wasnt like any icecream just liquid theres no way they didnt notice

Food was horrible, chicken was overcooked and would near break your teeth

got food where we asked JUST CHEESE AND PLAIN CHICKEN MAYO!! of course came with everything. then we drove to the place to get it replaced and drove home amd there was NO CHIPS!! Joke of a place

I’m didn’t get one of my big Mac meals and my other food was freezing cold …..

wrong size of milkshake I ordered a large not a medium

Ordered happy meal with plain burger . The box came with NO BURGER at all.

missing medium fries and 4 bbq dips

I purposely ordered 2 sweet curry sauce but didn’t receive them, Newry McDonald’s always makes this mistake kfc are always more efficient and always get the order right! Without the sauce the chips are always so dry!

Food was freezing and restaurant ignored my message left in the request box. Majority of food was binned as it was not only wrong but rotten. Driver arrived very quickly though and was very pleasant so only positive remarks for the justeat service but wouldn’t buy from McDonalds again as it was awful

I mean it's a McDonald's what can you say. Quite nice staff but very busy at times but I can understand. Good meal there.

Food was freezing, ice cream melted and coke spilt

I ordered online and was handed my order in a small bag the order came to £36 with delivery. I opened the bag to see that none of what I had ordered was received, I was given a Big Mac and chicken nuggets and chips, I have placed a photo of what food is on the receipt and a photo of what I received. I will never be back to this place, this is the second time they messed up my order. The staff don’t care!! Food was cold aswell. Ridiculous service delivery driver was very rude about it aswell

My food never arrived as it was delivered to the wrong address. I have still not received it yet as I am unsure where is was delivered to.

food freezing cold and took over 2 hours to come

Food never showed up even tho it says delivered

Late- food was cold and multiple items were missing - this has happened the last two times i have ordered.

Food was nice but was a bit cold

Driver was rude, accusing me of ringing and complaining my order was late which i definitely did not do.

The delivery itself was good but I didn’t receive my straw for my milkshake or the two barbecue sauces I ordered. So I had to use an extra straw we had in our house. But overall the main meal was delicious.

Food wasn't delivered Rang McDonald's who said food made and not collected...this was 2 hours ago , McDonald's blamed just eat driver and couldn't confirm if he will collect and deliver

Into McDonald's today I got cold chips with my order & Went into the toilets no toilet roll in the toilet I was using As I didn't check before using

Food was all cold could not eat disappointed to say the least

Went out of my way to McDonald's this morning got there an there no coffee s wdf.r they couldn't be bothered 😑 worse places

never arrived the food...it's saying delivered.......

I don't receive food or driver deliver on wrong adress

The last few visits have been poor. Large meal ordered and get half a box of cold chips is pretty pathetic service to be honest. Wouldn't be surprised if this is a money saving scam , then told dips are in order when they aren't.

Dips were not there, the drink was not fresh and cool and also it doesn't have the straw. not happy with this

could you deliver the happy meal I ordered? it's missing from my order

Lots of different shop all in one place

Nice little place 🥰 Made our day 🙂 Bit of journey from Armagh, worth it tho 😊

Staff were very friendly which was a change compared to other McDonald's

wrong food delivered. missing items. cold.

Driver was so nice and was so apologetic for someone else’s mistake, mc Donald’s need to do better

Busy even for 2-3pm schools out here already. Prompt even for a special.

Missing a quarter pounder cheese It’s not the first time food has been missing

Just about the only decent one left. Other McDonald's franchisees in the Republic of Ireland should take note of the standards here. Unfortunately the restaurant was rammed while I was there

Hat trick burger meal missing no dips either they blamed just eat even though McDonalds bag the food. My previous experience was worse they didn’t send the food then 24hours later the food arrived lol

Food arrived on time but cold. They also forgot to include an item, pretty much to be expected from this branch. Good luck getting through to them on the phone!

Sloppy triple burger, nothing like the advert they put out..

Didn’t receive all the items that were ordered

cold fries. no curry sauce dips. salad is warm. very disappointed 😔

Not happy with order didn’t get wa I asked for joke 😭😭!!!!!n staff need to open there eyes n read the notes on the order spas

I ordered a 20 box nugget and got no dips, the delivery driver rang me asking me to text my address. I can provide screenshots

My child happy meal was not delivered

absolutely lovely delivery driver! the food was meh, it's McDonald's. I wanted McDonald's I got McDonald's lol

Almost always disappointing. Food not fresh or even hot, very normal for some or many things to be wrong with your order. A poor example of McDonalds

Don’t mind it being a bit late that is fine but there was a chip missing.

I got the chicken and bacon salad..the base salad consisted of lettuce stalks with very few leaves, 4/5 slices of cucumber, 2 large rings of tomatoes. On top 2 pieces of chicken and about 4 slices of very thin bacon + sachet of salad dressing. Looked lovely but the fork and knife were of pressed cardboard which bent each time I tried to put it into the food. I replaced them once but had to use my hands to eat. The tea was lovely.

Burger was cold and the assembly was sloppy. Floor was grubby. Not the value it used to be

Never gets the order right. Always wrong. For a family of five one of us will always go hungry. Very poor place. Definitely not recommended.

Polite quick and efficient what more do people want!!! Some people are never happy !! Just ignore them .

I ordered a large got a medium no straw

Great fast food location to grab a bite.

Food is as always has been , the delivery person was lovely . Unfortunately our 2 cheeseburgers weren’t delivered plain , as we asked , which makes them inedible to us . Other than that , everything was ok

One of the better Mc Donald's I've been too

Yet again McDonald’s forget to add the dips to the order.

I tend to go in for mcflurrys unless I'm with my grandson and then we will get meals too.

What can I say not fast food and absolutely disgusting including the toilets that food is disgressive the staff or thick

Missing items no dips cold chips no sauce burger

I ordered a chicken select meal and a big Mac meal with two drinks a apple pie and a few dips, the order came they rang me so I went out and got my food, I open open the bags and to my surprise there are two more drinks and no food at all, I am very disappointed with this as I’ve spent £20 on food I never even got, I now can’t get a hold of anyone who can help me, I tried submitting a report on the app just to be told it could take days to refund me, that is if they do give me a refund

Wrong items in order and missing items

no straws or dips arrived with order.

food was quite cold and i was missing many things.

The food was cold after waiting in a bay for 10 minutes coke flat with no ice, chips just thrown into the bag

Staff couldn't care less and managers are worse. Had a delivery today and had a missing item. Called the store to have them send it out to be told no, I had to go to the store to get it - car with mechanic hence the delivery - when I said this I was asked if I realised it was a Saturday and how busy it was and sending the missing item wasn't an option - the delivery would have to be paid again and they wouldn't do that FOR THEIR MISTAKE. I'd have to go to the store instead of them fixing their mistake - or I can call at ANY point to get the missing item, even a month from now (like that would be honored). An apology would've been nice but, they don't do 'Customer Service' from what I can gather

Paid £37 for an order and when we got home found half of it missing. Rang the number to the restaurant and no one answers the phone. Absolute disaster, this is the 4th time this has happened, not impressed