Mcdonald's Restaurants in Bolsover

driver got lost. all my food was cold and missing my dips

told the driver multiple times the house number when they rang and continued the say the wrong number causing us to go back and forth saying the house number i also ordered garlic mayo sauce and bbq and they didn’t give us any and when opening one of the wraps it completely fell apart.very disappointed

McDonald’s for the price is getting ridiculous the quality of the food is so poor it’s like a child has cooked it and thrown it together

my delivery never arrived but said it was delivered at 12:04

Very polite gentleman thank you

food missing from order, was all cold when had arrived. won't be ordering again

Missing items , although refunded , it’s not to much to ask to check the order correctly.

food took over an hour to get here and half the order is missing

Wouldn’t recommend now they’ve raised the delivery fee even tho their own store don’t do the delivering? And charging almost double for meals on this app vs the in branch cost. Lost a customer

Always missing them dam sauces! When making the meal, grab those first! It can make or break a meal when your favourite sauces aren’t put in there, especially when you’re now charging us 10p for the pleasure!

Forgot my fries but everything else was good 🫡

missing one of the happy meals!!!

Chips cold little dissatisfied

We didn't receive our 6 chicken nuggets and Large Strawberry Milkshake.

speedy delivery food and drink both warm. Delivery driver was polite and friendly and parked safely with consideration of residents of

Food was cold half was missing

Order was wrong 2 items missing

Always clean when eating indoors, staff are friendly

keep saying would be hear in 20 minutes then next saying 37 minutes. Then kept changing I was waiting around for a hour and half. Stopping everything in doing to wait for it I’m fuming

Meal came in good time and was packed and presented well. Not like some efforts I’ve had from other McDonalds.

lovely driver but order was wrong

Order wasn’t complete I was missing things from my order also was cold

Got no drink with oder so had to go without drink

Super-friendly staff, lovely hot food - top-notch 👍🏼

the service was prompt and arrived on time. he was also polite and respectful of property

Typical Mcds really but even though we went for breakfast there was plenty of seating inside.

Driver didn’t say anything to me, rudely swirled his figure round so I could show him the code then dropped the order on the floor. Completely unacceptable behaviour. The drinks and ice cream also spilled all over each other in the bag so that me and my wife couldn’t enjoy our food.

food very cold when it got here and they didn't send what I ordered

wait time was longer than expected

Really nice everything still hot

Imagine. Spending nearly 30 pounds on an order. Waited 50 minutes for a delivery to the next village. For all the food not to arrive. Driver says he would come back. I’ve phoned the restaurant and he hasn’t returned. So an hour and half later. I’ve had to contact Uber for a refund because the staff went oh sorry we cant do anything. Absolutely appalling.

2nd time ordering from here, they have restored our faith in Mac Ds! perfect food both times, lovely and warm and very fresh! other Mac Ds could learn from this place 10/10

the food was cold chicken burger looked like it was left under the heat too long burnt and it took nearly 2 hours from order to receiving it my worst experience I have ever had from macdonalds disguting

food nice and warm and tasted good great service as usual

Disappointed with Delivery service, Driver couldn't speak a word of English was stood at door 5 minutes to put Delivery code in .

Ordered a burger happy meal but got nuggets

Delivery driver way spot on and no problems with him. order took ages and I got the wrong drink and was no BBQ sauce on one of the wraps. very disappointing

Great service and loved the sofas.

Food cold took 2 hours to arrive

Standard McDonald's but car park too small

Every time I've ordered delivery, I'm garunteed to be missing items, contacted mcdonalds head office and recieve a discount voucher, to then use it towards another order and miss items again. I give up, used to love mcdonalds.

very good and good was very warm

Got no straws for the milkshakes :(

Delivery driver was great thank you!

Nice food polite staff but shouty kids ruin environment

Portion sizes are different and are smaller, not value for money.

food was freezing, milkshake had melted and was 25mins late

Paid for extra sauces but didn’t come and the Minecraft toy didn’t come my son wasn’t happy

Cold and some of my drink was missing

Food was freezing n half of it missing

Food cold, drinks warm the Coca Cola tasted like water

the food was cold and there was missing items

half a milkshake, stale cold fries, more lettuce than anything in the wrap. only decent thing was the burger.

Great service & customer service from the driver

Really nice driver! Always positive and friendly !!

Yet again I’ve made a big order I’ve asked for it to be double checked before leaving the restaurant and half of my order is missing again and I have 6 children to feed that are missing food again it’s not acceptable

Missing the box with the happy mean which ruined it

The adults happy meal didn’t come in then box unfortunately so I’d just suggest getting the normal Big Mac meal. Takes the fun out of it

you didn't send me the fruit bag that I paid for and you sent me a normal coffee which was horrible instead of a latte!

Cant belive it was over 2 hours from ordering, we live 15 mins away

Surprised that food was delivered hot from this location, enjoyed the meal, disappointed however that the dips/sauce was not provided. Surprised to get a large amount of fries, only three packs had been ordered six delivered. Overall good rating.

As always the dips were forgotten. Standard for McDonalds. Only send half the order to make more money

The food was cold, things was missing and the drinks was mostly in the bag

The person who gave us our food were very polite and extremely nice.I had a good conversation with man at the paying area as he was very nice and had hood smile all the time

Nice McDonald's good quick service. Atmosphere basic.

no sauce . items missing again. never seem to remember sauce despite paying extra

My first delivery was missing 2 items. I just needed a replacement, not a refund and to order again and pay delivery again!! Appauling.

Very poor service my delivery driver dropped all my kids drinks on the food and when we got are food it was very cold and damaged not happy about this at all I want a full refund.

The chips were cold and stale and the burger was also cold. My McFlurry wasn’t filled however, could just be that it melted it took that long to get to me after being collected.

Delivery driver was lovely. Food however was late and cold! How does it take over an hour for a McDonald’s to be delivered?

totally wrong order. had to go yo McDonalds to get ot sorted out

You are lucky if you get cooked fries from here. No matter how long I ordered from them, they’re always uncooked

Not very quick service more interested in getting the delivery people served

our order went to the wrong address. I'm writing this 30 mins after food was supposed to be delivered and it has still not arrived.

Placed order at 4.10pm didn’t get delivered until 6.30pm food was that cold it was like chewing on cardboard

thank you so much and the food was warm thank you very much

really friendly driver well pleased with food was hot

Great service from your delivery driver highly recommend

Our food took an hour and ten minutes to arrive once it arrived.The bag was not sealed and our food was cold

My food has not been delivered at all

Every single time I order there is ALWAYS items missing from my order. Never ordering again unless they sort it all out. Unhappy kids

Staff are always nice, gets a bit busy around peak times but all good otherwise!

missing a fries. missing all sauces. 3 drinks, zero straws

Forgot my burger and gave a free meal coupon for next time which was considerate but had no thoughts about what I would be eating now or give any advice on if I could come collect one to replace it

was delivered on time but was missing half my order.. 😕

Lovely delivery driver but cold food from McDonald’s.i suspect they make it as soon as customers make order and wait for driver to collect.

All good was cold missing fries and 2 drinks

Macdonalds is always a sure bet when you’re hungry and need some decent fast food at great prices. Not every day, but hits the spot for busy people in this turbulent world.

I don't normally review McDonald's because I'll be forever doing them. But, I used the drive-through this morning whilst having a conversation on handfree and drove straight past the intercoms where you order. So i got to the pay kiosk and explained to the lady, and dont get me wrong i'd have been livid, I'm not saying she wasn't, but it didn't show and she put my order through, to my surprise, when i got to the severy, my food was ready, and they were extremely busy..and i was expecting a "Can you wait in Bay One! lol Thank you. You put the "fast" into "fast food" this morning and can honestly say I've never said that about a McDonald's. Food pipping hot 🔥 The only fault I have is the paper cup tops, I can't get in with them, but that's out of your hands 👍🏻

Missed more than half my order, the food they did give me was cold. When I rang the staff member I spoke to was rude and unhelpful.

Absolute disgrace, take the money and fail to deliver

quick delivery, everything in the order was in there, except for a straw for my milkshake, it's a good job I've got one. the food was delivered nice and warm

Driver was rude just asked for code passed me my food and walked off

Half the items on my order were missing

Had to warm it up but it was good , polite delivery driver too

Cold and no sauce as asked for every time it’s cold n no sauce

Waited almost an hour and it’s the right receipt with the wrong order. And it’s cold.

Ordered from self service, but wouldn't take payment. Told after that the machine wasn't working but no sign had been put up. I went to try and pay at the tills only to be told that it was cash only. A member of staff offered to help me put my order back in on a different self service machine but messed up the order. We had things missing from the original order and the drinks were all mixed up. My Mc Crispy Smokehouse burger was supposed to come with red onion which is an ultimate favourite of mine. Unfortunately, it came without red onion, only to be told after that they had ran out. If I had known that prior, I would have ordered something different. No discount to say that I wasn't told prior or that an ingredient was missing. This is the third time this has happened. Red onion shortage? The food was also lukewarm and the burger was tasteless.

took over a hour and a half from ordering to getting it delivered plus everything was cold

lost stars as requested dips with nuggets but none given, 2x 20 nuggets with no sauces not enjoyable. Also requested toy with happy meal and received a book instead, very disappointed grandchild.