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2.0

Based on 18 opinions finded in 1 websites

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Nº 598 in 740 in Lewisham

Nº 7 of 9 Fast food in Lewisham

Score
OpinionsNoteTripAdvisor182.0

comment_iconOpinions

I ordered of the McDonald’s app not realising it was the wrong one. I phoned the driver asking if anything could be done and was told it would be bought to me. I then tried phone the McDonald’s store multiple time with no answer. I am disappointed with this. I would like a refund or at least for the phone to be answered to see what could be done.

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Lia S . 2023-02-03

MORE AT TripAdvisor

I visited the Lewisham branch with my family. Order two meals and two happy meals but had to wait half an hour for the food. No staff available to ask. When it finally came their was no apology and when I asked why it had taken half an hour I just got attitude. The order was also missing some items. Again, no apology for this. The service counter was also filled with muppets in helmets. The deliveroo/just eats crew and they all had attitude. The security was doing nothing to get them out the way. Really bad service. Don't go to this branch!

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tvrtuscany . 2023-01-29

MORE AT TripAdvisor

This McDonald's feels as though it regards customers as unwanted irritations. Despite being on a major London suburban high street there is a security guard on the door who can be off putting. Inside the ordering machines are imcomplete, lacking the "tents" with numbers for table service, which instead can only be seen behind the manual payment counter, so those ordering on machines are forced to wait in a cramped area for food to arrive, with delivery drivers and other customers swarming around the counter making it hard to collect food. On my last visit the upstairs floor was closed off despite being mid afternoon and so it was hard to find a seat easily, especially when already holding the tray. The food was not the best by the chain's standards. This is not one of the best run McDonald's about.

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Tim R . 2023-01-19

MORE AT TripAdvisor

Obviously no quality check. Never get the items ordered…basically avoid using any delivery services as McDonald’s clearly don’t check the items before it’s sent out. - avoid & go somewhere else.

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justin . 2022-05-31

MORE AT TripAdvisor

Went to Peckham Mcds today was asked to wait outside due to too many people inside. I was happy to do this. Another person turns up and she asked him to wait he started to moan etc, another member explained it was busy inside he was still moaning to this point she then let him in yet I was still stood waiting in the rain I may add with a child. Not even an apology or telling the other person I was there waiting first I'd waited ten minutes. Absolutely fuming and was dealt with so wrongly. You've now lost me as a customer!!!!

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MissyK2024 . 2021-06-04

MORE AT TripAdvisor

Cant complain. Everything I ordered included. No complaints at all. Very well run McDonalds as they go.

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sbrighton1 . 2020-08-12

MORE AT TripAdvisor

The worst McDonald's ive ever been in with the most complacent staff. What special skills does one need to get a job here...stood for ages still the manager slothed about making sure not to give eye contact..couldn't wait any longer as i felt myself growing older! No coffee this morning for me! I previously had disgust with this branch when I watched a male manager make breakfast with his bare hands and shocked when myself and other customers watched him break up a block of cheese slices with his bare hands after picking up a hash brown that fell on the floor....hygiene???? Seriously though this place needs a good shake!!

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stephensT1716LE . 2019-06-13

MORE AT TripAdvisor

I went to the till to place my order and was served quickly and politely. The food is the main reason for leaving the review as it was so good. The chips were so fresh they didn’t taste soggy or over salty at all. The staff all had stars on their badge which they get for passing higher standards of training. Really good food I had a wrap and chips and was really pleased and surprised with the quality.

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Padraigp22 . 2019-05-21

MORE AT TripAdvisor

Like being in some sort of death camp!! The desperation and lack of facilities were eye opening!! I didn’t realise we were at war!! Food somehow always comes out the same however so you know where you’re at least!!? 😜

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samuelrC652OS . 2018-06-01

MORE AT TripAdvisor

Although a typical franchise, this restaurant is cleaner than many and quite efficient. My top tip for eating in is to go upstairs, where there is a lot of space and it's quieter away from all the small kids and pushchairs.

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mzungubabe . 2018-01-06

MORE AT TripAdvisor

Manager was really not bothered that myself and 7 year old were waiting for 20 minutes for a burger with extra pickles in a reasonably quiet fast food restaurant. Don't expect any fast food here.

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Adrian W . 2017-07-16

MORE AT TripAdvisor

The manger in McDonald's was very rude to me he said,am acting like a 5years old child,when I made a complaint,they close a till I was quiet.then he sent use to a longer que,after that he reopened a till next to the same one that was close,so we complained,he told me to shout up,and am acting like a 5year kid,

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Dennis T . 2016-11-15

MORE AT TripAdvisor

It is clean and food ready quick! Dad had a mocha which looked very nice and I had a Strawberry lemonade which I love. Just wish they would put more in the cup.

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nerlitaj . 2016-08-07

MORE AT TripAdvisor

I get to this mcdonalds on my way to work earlyish at about 7 am to miss the traffic, so I can then sit In here drinking coffee rather sit in traffic. Its not always pleasant as the background music is, well, not background. Its really quite loud and distorted. On a plus point for a mcdonalds the coffee really is pretty good. Just turn the music down a bit in the morning !

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wiffysmiffy . 2016-08-02

MORE AT TripAdvisor

Sometimes I'm desperate and there is nowhere else open and I end up at Macca's getting a chicken something or other which I always regret later On the other hand the coffee is very very good and reasonably priced

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Esemex G . 2015-10-13

MORE AT TripAdvisor

the usual mcdonalds thing,in a high street setting .usually very busy ,especially around childrens school time.the usual fare for the usual price

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geeteeski . 2015-09-22

MORE AT TripAdvisor

Nos dejó en para un rápido aperitivo. en cuanto a la comida bien McDonald's se va. Las patatas fritas eran muy buenos.

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deanio1972 . 2015-02-06

MORE AT TripAdvisor

nothing to review really,its the same busy ,popular with the young,centrally located burger outlet...just like all the others

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geeteeski . 2014-09-15

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