Mcdonalds Restaurant in Bolsover

Every time we have ordered they forget at least one item. The store couldn’t care less about it and actually tried to blame it on the delivery driver (even though they were told it happens every time, the bags were still sealed and we have never had issues using Uber delivery drivers from other places). They didn’t care that their continuous mistakes now mean that my partner is unable to get refunds via Uber eats as McDonald’s app uses their drivers so you can only go through them for a refund on missing items. This branch is the WORST branch I have ever used. It needs serious work on management and staff training. The latest delivery they forgot 2 burgers, the selects to a 5 chicken select meal and the food that did arrive was barely warm. If you want what you paid for do not use this branch!

27 minute wait for an eat in order for our family. Nothing different. No changes. 3/5 meals arrived cold. 1 was wrong. Wouldn’t come back again

Ever time I call at this McDonald’s you are asked to park up and wait for your food When they do bring your food it’s always cold Nothing special ordered just one quarter pounder meal

My husband ordered 29 pounds worth of breakfast it was delivered by Uber eat and was stone cold when we rung Uber eat they told us it was Mac Donald’s responsibly when we rung they were rude and put the phone down several times and didn’t even know the correct temperature for food the food we could warm up we did but the ones with meat in we had to throw away

I never had such problems at a maccies I ordered a plain Mc Crispy with a slice of cheese since their 18yr old brains are hungover from last night they couldn’t make my order right and put mayo and lettuce even though I put I don’t want that you have lost my trust and that’s why I’m going to kfc instead of you 🤬😡😡🤬