McDonald's in Strabane

Don’t expect to get any of your actual order if you dare to show up within 30 minutes of closing time. Clearly staff want away in a hurry so the machines all get turned off in a hurry

They never get their orders right in the Strabane Branch. No matter how many times you complain its the same. The drive through is a disaster.

Always go here for McDonald's with kids on that days, never had any problems with food and it's great value for money even when paying in euro.

Place is a joke ordered a burger and never got it wasted my money for something I never received with my order

Great selection and fast service

Busy place quite clustered atmosphere

Ordered a triple burger, when I got it I thought I was getting a kid's meal so small, still was hungry

They completely messed up my order the food we did receive was stale and cold. Whe. I complained at the bay I had to sit in the guy requested the 3 drinks back. Absolutely awful experience costumers service was a joke. The lady that took my order at the drive through clearly needs more training and should not be made organise orders with such lack of knowledge.

It's McDonalds so exactly what you'd expect.

General service was OK but ordered a mc flurry and I can honestly say this has to be the only McDonald's in the world that gives you a fork to eat your mc flurry

Bit slow, waited over 10 minutes for 2 medium meals. Food was great when it arrived.

Typical McDonald's, well-run, but often dirty outside and the toilets are often deliberately messed-up presumably by youngsters.

Unfortunately it was very dingy and the food wasn't of the usual quality.

Nice one same like every McDonald's More space to eat in.

Hot day went to get ice cream told machine was out of order bad management

The new buns are awful won't be eating McDonald's again 😭

Decent McDonald’s restaurant. Service was pretty good and food average. A bit tattered and worn in places though, particularly as it has been renovated relatively recently. Furthermore, the outside play area (slide and things) are now all shut down and it doesn’t look good at all. There is some outdoor seating available as well.

Some foos bit a cold and warm not too hot

used the app so no atmosphere 🤣

We as a family had an absolutely terrible experience in Strabane Mc Donald's on bank holiday Mon. Our main food came and was ok but when we went to order Mc Flurry's it was awful. We waited a full 20 minutes and when they came out they were already melted. We asked for them to be made again and when they came they were not the right flavours were not correct. We asked for a refund and left with 6 very unhappy grandkids. Assisted manger was not very helpful 😒 😕

Food is good when it's right but most days something is missing from the order or something is wrong. Staff are happy to help and rectify issues.

It's mcdonalds, what do ye want like

nice spot although at night its only drive thru ? kind of weird but what if you had no car but were in desperate times . Food was alright i guess.

Once again I was at drive through znd order breakfast 🙃 and was left short again

Chips were not hot , but burger was nice.

What you would be expect, clean tasty food that's not good for you in large quantities heh

All great, helpful staff and quickly served.

The food was cold, they forgot some of my order I had go back in to collect the rest of my order, then the caramel latte was just coffee and also cold had to got that changed so all and all not good, very disappointed, it will be a long time before I will be back.

Love the mcflurrys from here great place to take the kids

My daughter ordered 6 nugets but when she opened it they only gave her 5 but charged for the 6 we were too far away by that time to go back

The staff here were the best iv seen at a mcdonalds curious helpful and table service was true table service with a smile , more than can be said for the disastrous sister restaurants in derry , staff are so much more helpful and cheerful and get the orders correct, having had so many unhappy visits to their derry partners this was a refreshing change so much so I felt the need to write this review . Pls keep up the great service and smiles folks not easy I know but a great service to see 1st thing on a Saturday morning

Great service and clean restaurant

Milkshake/ice cream machine off for cleaning again.

Das Essen war ehr gut, da es hier sogar vegane Varianten gibt. Die Pommes frisch, der Burger lecker. Die Bestellung wird am Automaten (Display) gemacht und bezahlt. Das Ambiente ist halt wie bei einem McDonalds. Da darf man nicht allzuviel erwarten.

YE GOT HALF OF ME ORDERS WRONG ITS NOT HARD

I like going here as it is handy to where i work. Staff friendly and the food is good. My only problem is the drive thru seem to have priority over the inside customers. When the drive thru is busy and you want to sit in, you will need patience, a lot of it.

Have been in mc Donald’s all over the world and this visit to Strabane has been the worst experience ever, hard to believe the 2nd worst was the last time I was in here… would need a good shake up of staff, can not cook, last time Chips under cooked this time over cooked.. staff done seem to care! Never seen a wrong order coming in before and seen 3 this time… Very poor quality mc Donald’s!!

Cheap and consistent. This is a very busy restaurant so there can be quite a wait at certain times.

Never gives dips with your food that includes a dip. When you ask is the dip in the bag they say yes and it isn’t !! Salt is like gold dust.

Asked for a large meal, only half portion was of fries were in the box. Also yous don’t do a nine nugget meal. No sauces in the bag after the drive through

Very clean and very friendly obliging staff.

Food always cold and never get order correct. Never listen to order

Focus seems to be in the drive thru, we ate in and it took a long time for service

nearly everytime i enter the bathroom people are scrapping and the food is a little bit soggy

They gave me the wrong burger and won’t return it

Good service but bins in car park spilled out

Quick in and quick out great service

I stopped for a coffee. the two ladies keeping the place clean Wer first class. the place was spotless. tables. floor. and glass windows and doors wer gleaming. so hard to keep a place like MC Donald's clean when so many people come and go. well done 👍👍👍

Food was warm and burger was made how I requested it.

Sara was great, managing orders for lots of children from a youth group and the leaders. We were very impressed with how you guys handled yourselves. Food was great service was above and beyond. Thanks.

Order wrong again as usual no cheese on my big mac.chips half raw

Food was warm and as you would expect to recieve

Fresh, clean, bright branch of Mc Donalds close to retail park in Strabane just over the border from Lifford in County Donegal. Toilets were clean. Shop was quiet when we were there.

Person on drive through took the wrong order. However was in a hurry and just took the order. Food was not bad for McD's

What can I say time and time again the burgers are cold, from day one and yet I still take a chance, the BigMac'Iceburger', they are going to give somebody a bad dose of the scoots yet!

Absolute kip.. "Junk" Questionably Food

Worsed mc Donald's I've been to cold food dry tasteless burgers

V slow, no explanation for delay. Food tasty though

With a young child sleeping in the car. I usually make use of the click and serve bays. There is only 2 at this location. Please enforce the use of these bays. There is always someone parked car empty not using the service. Also people always sit in these click and serve bays forever once they receive their food and eat their meal. Staff should enforce freeing up the bay once the food is handed over

Often long wait times, food is decent, not much else to say about it.

Good clean. Friendly n helping staff

I fell in the toilet and they called me liars this is the worst service I’ve ever got

Staff seemed very unhappy and not very obliging.

Twice now on a Saturday night on the way back from a night out dropping a friend off in Strabane we went to go to McDonald's, last night was the most recent around half 1 a. m. Both times cone is up and can't go through the drive through. Tried the door to do walkin no luck. Could see lights on but no one about. Was driving past about 10mins later after dropping my friend off and seen a boy at the drive through window - walking - no car in site. If your going to say your open 24hrs on a Saturday then be open. Why bother with all the advertising.. Just feels like the staff obviously don't want to have to work on a Saturday night. Have sent this review through the official channels but am sure it'll still be the same if I bother to call again another Saturday night. Any other time I have been here the staff seem friendly but I can't comment on these 2 occasions cause the only staff I seen were sitting outside at a table smoking.

can't really fault it, great munch and lovely customer service

I had asked for a double cheese burger with no onion however I also received it with no pickles as well and when I asked if I could get a cup of pickles ( which I have gotten many times before) I was told no it has to be on a burger witch they didn’t even put on. The man was also quite cheeky when taking orders and accepting payments. I have been to this McDonald’s many a time and they always seem to get something wrong with the order.

Nightmare had to make complaints to head office. Standards have slipped in the crescent link outlet lately.

Was around the drive thru tonight and the staff at the window were so rude, it wouldn't do any harm to say thank you and smile omg bad customer service, i was trying to get on food for thought but it wouldn't let me on because I couldn't understand the code as the print was blury staff need to be more friendly manners cost nothing

Food was freshly cooked. Food was tasty. Fast service and very helpful staff. Very clean and well kept. Would recommend this McDonald’s to others.

Keep calling to this mc Donald's early and it hardly ever open, I'm sitting here now ATM, and they have a cone blocking drive threw, it is suppose to be 24 hour service but this particular one in strabane definitely is not, hungry and angry

There's no option for a vegan hot drink. It wouldn't take much to have some soya milk in so I could have a hot drink. In this day and age....sort it out!

What is it with McDonalds and lukewarm BigMacs?

Excellent, quick, friendly staff, nice hot food

Very nice and very good service

Repeatedly fast service and get things the way I expect them

One meal was lovely and hot.... Big mac.... Much as I love them I'm not particularly keen on coldish ones.... Must try and go when it's not so busy.

I have never left a poor review anywhere but this time I will. Sorry can't give any more than 1 star. I drive to McDonald's most mornings to get a coffee on my way to work at different Mcdonald sites. It seems though that the Restaurant in Strabane never opens at 7am when it's supposed to. Had to wait lots of times till doors were opened past 7am and then only to be told nothing is ready yet and have to wait. Drive through also not open at 7am. Once they do open, their service is extremely slow even if not many costumers present. Again compared to the other Mcdonald restaurants elsewhere, Strabanes McDonald's is the worst Ive ever been. Staff always looks as just out of bed. Unfriendly, tired and grumpy faces who ignore you and look elsewhere just in case you are asking to place your order. Only had 1 male staff who was actually smiling and nice (shame I didn't catch his name I would have praised and mentioned him here by name as he positively stood out) The rest seems to hate being there to work. Don't like early mornings myself but I sure know the importance of good costumer service, appearance and timekeeping. Manager there has to step up and address this issue with the staff or maybe its time for her/him to leave too as the manager makes him/herself look incapable at present. Just not good enough

Two much technology when you have five kids who gets easily distracted 😉 from eating.🤔

Very slow service today and you need to check each order as they regularly get it wrong

3rd time order wrong . Today just now ordered quarter pounder with just cheese and onion. Lady gave me burger. .had loada ketchup on it. Rang to tell them,and wanting it replaced. No reply.

You know Mc Ds , when you want it you gotta have it.

Great place for a hunger busting snack. Easy to park and easy drive through.

it was nice , always good hot food coming out

Does not open at 7am as advertised. Staff completely ignore you. Manager walking about with head in a tablet tell other staff that the need to be open at 7( lthis being 10 passed 7) complete incompantance.

Good food 😊 and very friendly staff.

What can you say about McDonald's?⁸...been in one been in them all.

Nt the fastest. Staff friendly.

Food was warm instead of hot, but enjoyed it none the less!

Good friendly staff. Service was slow and meal arrived luke warm.

Very long queues but the food was hot and fresh.

Very slow service for a McDonalds ,qued for 20 min . ordered 2 x capachinos only got 2 hot milks. If you in a hurry go elsewhere.

Decent set up, strange covid arrangement with all do era forced to sit on one side of the restaurant rather than spread them about the place....anyway no doubt there is a reason for it. It's McDonald's and it tastes the same nomatter where you go. The drive through was packed and moved fairly slowly when we were there

Order was wrong when got home some items missing

Sitting here ,7:11 and the drive though is closed ? 👀 Just two cones sitting chillen in the lanes...

Great pleasant service as usual..

Chips ALWAYS freezing cold and rubbery!!! The juice is never fizzy and always tastes flat! Takeaway portions are ridiculous, half filled chip carton.

Always nice and warm, and staff friendly as well

Very friendly staff. Clean and nice place to eat in or take away

the food was cold like was take-out from the fresh and give it to my. That is the worst experience I get with the Mcdonald in my life.

Perfect for some food for the kids on the way home from Donegal! Yummy!