Based on 13 opinions finded in 1 websites

Based on 13 opinions finded in 1 websites
Nº 270 in 282 in Malvern Hills
Nº 4 of 4 Fast food in Malvern Hills
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1835 Opinions
ABSOLUTELY Disgusting! Never ever written a review in the Uk. But today on Tuesday 20/5/25 at 5.20pm. called the store after a terrible disgusting experience with the New Franks red hot product. I bit into the product and it squirted hot liquid on my arm and in my car. When I called the store a female said. "That's the way they are made!!" WHAT ARE THEY ON ABOUT.... MCDONALD'S PRODUCTS ARE DESIGNED TO BURST AND SQUIRT OUT HOT LIQUID. Then she put me on wait without any explanation and passed the phone to a manger. Who gave me all the spiel about this issue not being known about, blah blah blah.. not in their products In their store... Blah blah But then I reminded him that the female said that's they way they are made. So if it's not a known issue them how earth would that lady know it was an issue! And say " that's the way they are made! Really horrible hygiene and food safety protocol followed by the manager. I told him the item and recipit was in my bin, he never requested the item as he should have done and also replaced my item with the receipt from my bin. Eat here at your own cost.
365 Opinions
Always so good. My go to locally. Had it tonight to visit a friend. Didn’t disappoint fish was cooked fresh and perfectly soft flesh and crisp batter. Great work. Look forward to my next visit.