McDonald's in East Dorset

Quick service. The bacon roll would put posh hotels to shame & as ever the coffee was proper tasty, all without pretentious pomp.

Decided to eat in due to the length of the queues in the drive through. 18 mins to get my simple non complex breakfast option!

No problem with the food but be aware of parking charges. We met our daughter here on her way back to Manchester and were chatting for ages. We didn't realise that there were parking charges and went ten minutes over the 1 hour 30 minutes allowed resulting in a £60 charge. Feel that this was pretty unreasonable as we were eating in the restaurant - appealed but to no avail. Very disappointed that signage isn't more obvious inside the McDonald's and won't be returning.

Rude and unhelpful staff. Long queues to be served due to gross inefficiencies in process managenent. The drive through is essentially a car park. When you do get your food it’s usually incorrect.

Appalling place, pancakes mostly hard where they've been over microwaved, muffins basically thrown together without a care, dirty eating area, missing items and when you go to rectify the staff ignore you, dirty blocked toilets, this place needs closing down and environmental health going in

We stopped here for convenience on the way back from holiday, and it was certainly better than some of the reviews suggest. Our food was delivered in a timely fashion, as ordered, and was as enjoyable as a McDonald's can be. The only minor gripe, the car park is tiny!

Si quieres algo especial y inolvidable entonces puedo recomendar este restaurante ya que vende comida deliciosa pero no va a Costa un ojo de la cara. Me encanta este restaurante, en primer lugar tiene un menu muy sofisticado y vistas para morirse. Lo màs importante es la experiencìa, insuperable. El jefe es tan profesional y puede recomendar los mejores platos y por si no fuera bastante, la cuenta era bastante barato. No me lo podìa creer. Y una gran sorpresa, una nuevo salsa, ranch. Guau. Cinco estrellas. Este es el restaurante de mis sueños, y tuyos, ¿Verdad?

AVOID AVOID AVOID !! this filthy disgustingly run mc d's served our kids happy meals with activity books inside that had been used , the covers of the book packs had sticky splash marks clearly from drinks being splashed near them , sauce stains on them . Inside the books had scribbles the fins a path home activity had already been done by a kid called Alfie as he had written this with the green pencil that was included in the kids meal pack which had been put into the box touching my kids food & obviously cross contamination committed. After going instore to complain we were approached by a DISGUSTINGLY rude so called manager who's attitude stunk , after us explaining his attitude was ' so what do you want me to do about it ? This angered us & I said maybe teach lobby staff to not return used kids happy meal toys that's left by customers & use them again . Not at any point did he disagree but he never once apologised let alone offer to replace any of the contaminated food after us showing him the used books instead he smirked & said ...have a nice evening!! This angered me more I asked for his name which he refused to give again I said I want your name your the manager & at this point he said ... yes I am the manager trying to manage a store with 8 staff but people like you keep stopping me ! We have complained to mcdonalds head office who don't seem yo care so we are now taking it further especially the ' people like you comment being g said to a mixed race family of mine. Imagine your kids eating food that's been exposed to other kids dirty grubby fingers and thrown back into the happy meal box mixed up touching the fries , totally unacceptable & this complaint isn't going away its being taken higher . also drive thru window staff serving customers covered in at least 8 love bites or tramp stamps is gross & awkward when your 10yr old twins are asking what they are on the female workers neck 🤮🤮 grim ! AVOID AVOID AVOID DRIVE PAST THIS MCDONALDS TO THE NEXT CLOSEST ONE . CLEAR BREACH OF HEALTH STANDARDS.... ENVIRONMENTAL HEALTH ISSUES BIG TIME !

En primer lugar tengo que decirles por qué venimos aquí a cenar los domingos. Queremos comer comida de categoría mundial en un ambiente sofisticado y degustar los mejores platos acompañados de un servicio insuperable. La primera vez que llegamos al restaurante estábamos muy asustados, ya que era abrumador, pero el gerente nos tranquilizó y pudimos disfrutar de la comida más deliciosa disponible en cualquier lugar. Ahora venimos siempre. Lo que más nos gusta de este restaurante es que puedes llegar sin haber reservado mesa. Cuando llegamos, el gerente estaba ocupado, pero aun así nos dio la bienvenida y nos preguntó si queríamos nuestra mesa favorita con vistas al bosque. Nos sentamos y ojeamos el menú online y seleccionamos pollo con patatas fritas y salsa de curry más pan de ajo y queso y de postre tarta de manzana y helado de menta con dos cafés, lattes con caramelo. Qué sensación de comida, cuando mordimos el pollo, podíamos oír a los vaqueros en texas pero de repente cuando probamos la salsa de curry estábamos en Nueva Dheli en un mercadillo bullicioso con sonidos y sabores de la India. Es increíble que sólo McDonalds pueda hacer esto, y cuando probamos el queso al ajo, estábamos en Venecia, en la plaza principal con música de ópera italiana de fondo. Me asusté mucho cuando miré la cuenta, pero no debería haberme preocupado, ya que era muy razonable y, de hecho, barata para una experiencia de primera clase. Después de comer siempre vamos a dar las gracias al chef y a su personal, que siempre están buscando formas de mejorar los servicios y la calidad, pero no se puede mejorar la perfección. Y por si fuera poco, las salsas, agridulce, curry, etc. son gratis, así como la sal, la pimienta y el azúcar. No se puede pedir más. Y también las servillas. Estamos muy emocionadas porque el menú cambiará pronto. No vemos la hora de.

Spent £30 to feed 3 teenage boys. Food was cold, fries were stone cold and items were missing. I guess because of its location, very few turn around to complain. Joke.

Ordered at the drive through was told to park and wait for the food to come out to me. After 30 minutes the order arrived with the happy meal missing, only three straws for four drinks, no dips even though I was asked which ones I wanted, everything cold and five portions of chips thrown in the bag upside down. The milkshake machine was out of order again, I appreciate things go wrong but getting orders wrong seems to happen regularly at picket post. Needs better management.

Miserable staff , and was told after a long wait by who I assume was a manager after I told him I'd ordered and paid at the drive through "I don't think you did"!!! Had to prove I'd paid by showing him my bank statement on my phone before he would help me at all then had to ask staff 4 times to make my latte, I work in hospitality and can't belive the total lack of customer service, hate to moan genuinely but feel this should be flagged

Food is wha i would expect however, the amount of litter around the locality is appalling. Part of the licence approval was regular litter clearing and whilst the first few weeks were good, it is now just left for someone to clear up, and this doesnt happen at all. I will be reporting this branch to the EA.

My friends ordered 20 chicken nuggets from YOUR McDonald’s and only receive 19 of those 20! Where is it? Absolute rip off but we may be back next week to try again. Finally there was no ice in her flat coke which meant she was unable to refresh herself after her *19* not 20 chicken nuggets. #fatshits

Very quick service and it was brilliant the chips were hot and that is a surprise everything was good

Stuart was absolutely lovely, will defo return just to say hello to him. He definitely needs a pay rise for how committed to his job he is.

An older gentlemen greets you when you get into this McDonald’s and takes you to a table. What a legend, thanks for the hospitality.

11/02/22 11.39am Asked for a double Big Mac meal and a cheeseburger. Got given a double quarter pounder meal and a double cheeseburger!

I just want to say how great Jake, Charlotte and Stuart were and how clean the restaurant was. However the manager Kris asked the customer in front of us in an abrupt manner" why haven't you placed your order at the sellf serve " the...

Had a bad experience, but turned positive! I was missing an meal, called the manager and was dealt with professional and was happy to return

I have never met such a friendly and welcoming staff. Older gentleman and so lovely. Would visit again just to see him. All other items spot on but he elevated it.

Click an collect. Nicest service from older chap we have ever received at McDonald’s “Have a safe journey sir, we appreciate your custom sir”

Alas, been there a few too many times, and they never seem to get it right, shame as it is a great location.

As good as one could expect by the side of the road, and better than the average McDonald's. Friendly staff, nice and clean, good food, what more could you want?

We go to Ringwood, twice a week and drop into McDonald's once a wek or sometimes twice to see Mother In Law. During Lockdown, Helen, Stuart and Sam were very helpful and assisted me with going into the Accessible/Disabled toilet, by opening it up and...

Este es mi McDonald's favorito porque es en el corazon del Bosque nueve y tan pronto como llegue que algo...

The lady at the door greeting us was so rude that we decided to turn away and go elsewhere. A refresher course in customer service needs to be a priority at this particular branch.

Las reglas, el estado de derecho dice solo es posible comer afuera. Esto es sensato y cuando tienes McDonald's para...

An incredible slow drive through with rude and brash staff. Bins overflowing into the New Forest which is disappointing!

Just wanted to say well done to all the young staff working at Burley today. The drive thru was closed due to maintenance work but they worked very efficiently and politely with obviously some very tricky members of the public (who seems incapable of using...

Hadn't had a mac donalds for 3 years took a drive to picket post for drive through, ordering system ok, helpful chap, payment window not so great asked if we could pay cash handed to the lad who then proceeded to say I would rather...

Stuart the older gentleman is the kindest man you will come across. A credit to this company and a delight to talk to

Quise hacer algo inspirado para celebrar el primero dìa de septiembre y despues mucho consideracìon decidì vevir aquì. Es muy...

Whilst we appreciate the wearing of masks is now a must but found the person letting people in was rude and not helpful we had masks although we were eating in and had children under 10 who he said they must also have them which...

Stopped here for a meal after our first post COVID night away. Obviously it’s only drive through with dashboard dining in the very small car park. The meal was disappointing with both the fries and burger tasting undercooked. I don’t usually use a drive through...

Estabamos volviendo de Bournemouth esta mañana y queríamos parar para resto y café y cuando vimos Mcdonalds decedimos parar aquí....

I needed to have a break in my 3 hour journey from Devon as I was feeling hungry and had a headache. First impression. Access to car park is atrocious. You are obliged to negotiate and ‘snake’ your way through the convoluted ‘drive thru’. When...

Delicioso comida en ambiente sofisticado y tranqillo con vistas hermosas y sobre todo no es caro y limpiar.

Ordered a big tasty with bacon. Delivered to my table which is nice. First bite stone cold. Sent it back got a second. Still cold. Not impressed.

Celebrarel primero dia invierno tengo que visitar esta lugar y quise experencia comida delicioso en sofisticada atmosfera. Por supuesto estuvo...

Great service from Kieran. He was very keen to make sure that we had everything that we wanted and was very friendly and professional. A credit to the team!

They struggle to get orders right, that is after you have waited between 10 and 15minutes. They bin complaints or just ignore them. Needs new management desperately

A typical McDonalds although our food was delivered to our table with a smile and followed up with a check on if we enjoyed our meal - better than the usual. Beware the carpark is dreadful and poorly designed.

McDonald's has come a long way since the Big Mac and Ronald McDonald and the menu would not look out of place at a high end dining establishment with offerings including wraps, salads, a massive selection of burgers, including vegetarian offerings plus a huge selection...

Stopped to grab two coffees Waited at counter for 8 minutes and I was the only one there. Was ignored by staff completely!! Gave up and got a costa from garage next door

Ok so only a quick drive through visit 20/6 9pm but order taken fine , paid and got the food. Staff pleasant and polite and food hot. Better than a few months ago with miserable looking staff..going in the right direction.

I live nearby and occasionally pop into McDonalds at Picket Post just to get a breakfast or some chicken in the evening (if I have the craving). This place has an obsession I believe to get orders wrong, the amount of times and I’m talking...

I have called by when driving to London several times in last month or so to grab a takeaway coffee. However the staff are extremely lethargic and slow. Often get ignored at the counter for minutes on end and orders, even for a coffee is...

We dont normally use mcdonalds but today was an exception and im glad we did. All staff very helpful and friendly, particularly one gentlemen he was clearing the tables and took our tray to empty. He was so friendly very polite. Wished everyone a safe...

Why do I keep doing thus to myself? Thinking that no queue at the drive through and an empty car park, will equal quick service. Unfortunately no, yet again this place fails to offer anything other than staff with a dead look in their eyes,...

Stopped by this McDonald’s in the evening after a long drive and received excellent table service from Stuart - he was lovely and really put his heart into his job. We appreciated the attention he gave his role and he even waved us off when...

Visited this Mcdonalds on the way to our holiday destination. Wish we hadnt. The staff were awful, nobody knew what they were doing, We couldnt hear our number being called didnt know where to queue,it took ages to get our order which was only 2...

I stopped for 'fast food' on my way home it would have been quicker to have kept going!!! The shift manager totally ingnored me until I asked to be served, he said he had to fix the system.. after what seemed like 10 minutes an...

Use Drive Through quite often, very slow (one of the slowest known and I drive all over the UK) mainly because attendants who take money not always there plus when someone has a large order or food needs time to cook or whatever they should...

Went there for dinner because our hotel up the road was so dirty, it was great to sit somewhere clean and eat hot food.

This is a franchisee of McDonalds off the motorway. Visited as a stop off on the way home from work and incredibly slow drive through and poorly staffed. The McDonalds is in the New Forest and they seem to forget their social responsibility to clear...