McDonald's in North Ayrshire

This is one of the worst McDonald's. Every single time we order here the order is wrong. This time we had our order in the car while waiting on on drinks that took a few minutes. I started eating the fries. Looked in the bag & it's not our order. We waited 50 minutes on the wrong order then asked to give the order back BTW they handed that order to someone else after we had our hands on it. Will never eat from here again. If this place wasn't a macdonald's it wouldn't last as long as it has. The place is disgusting!

Food at Stevenson is good. Service is improving. However, staff don't always create the best atmosphere when you hear them planning their weekends, nights out, and life dramas

Waited 20 mins for my order only to get stale fries and cold food place is ridiculous full of people who have no interest in being there including managers

deserve less of a wage than what they get never had a order right from this place

Extremely slow, food cold moody/snappy manager/supervisor.

absolute joke last twice ordered off just eat waited over 6 hours for delivery everytime u order constant issues with the order utslf food freezing constant items missing everyone u speak to will say the same never get there order right and nine time sout of ten it's kids meals that there gettin wrong so kids have no food and there answer is ask just eat for refund and ur kids ends up going without because they can't seem to read a order properly or check it before it actually leaves the store

Don’t know never got it as you wouldn’t let me change the address 60 seconds after ordering

food freezing and soggy, ice cream melted.

hurrah they got the order correct makes a change.

Honestly the worse delivery i’ve ever had. burgers were open, kids happy meals were all open, missing both kids fries and a medium fries and also one of the burgers missing as well. food that we did get was stone cold. total waste of money. definitely want be ordering again.

Great breakfast, really tasty. Thanks🙏🙏

Missing items and just eat wont refund even with photographic evidence.Avoid.

Food shown as delivered at 1404….nit delivered never received

No chips too cold burgers and a triple cheeseburger that no one can eat , I asked for it plain

two items was missing I pay for them

items frequently missing from the meals. specifically constantly the plant burgers which to me is a bit suspicious, it's happened numerous times now . I would like a full refund

im alergic to salad i specifically phoned and asked for no salad and manager told me hed to it do it for me as i have alergys but send my burger normal anyway so whole meal went in the bin !!

Delivery time and quality of food absolutely fine. However, that is twice in a row that there has been main items missing from the order. Both times my eldest sons dinner and he has been extremely upset as is only 8 years old.

Food freezing horrible, missed straws & dips, delivery time changed about 3 times. Only plus side is was delivery driver really nice & apologetic.

Food came and got delivered so cold it felt like it just came out of the fridge

We are missing mc chichen sandwich from order

chips were stone cold and you gave me a dippers dip and no dippers. I asked for no dip.

wrong items were delivered, I got a cheese share box when it should have been a chicken mc nugget share box, two mc flurries I did not want as I'm diabetic. I got one coke and one Fanta that I did not ask for. In short you screwed up my order completely. and as I have no way to sort this out I'm forced to accept what you have mistakenly sent me . I will not be ordering anything from you again so I thank you for nothing

Unfortunately I was unable to answer the door for my order and instead of it being left the delivery driver took it. I have ring door bell footage of this.

waites over an hour for my cheese burgers supposed to be fast food last time i order a basic thing from here again the cheese burgers were cold waste of money

Chips were cold and I think they were sitting in the restaurant for ages. No straw with my milkshake. No sauce that I requested. Clearly who ever is packing the order isn’t paying attention to what people want. Delivery was on time and the driver was polite.

Everything was cold and got small chips instead of large

food was cold , coffee was cold, no dips no straws ,wrong drinks. wish a hadnt bothered as it was a wasted meal. always seems to be an issue with ordering mcds off just eat

Food was absolutely freezing cold when we recieved it: literally went in the bin so a waste of £27 won’t be ordering again

Really disappointed with the order. All food was cold and extremely unpleasant. No straws or napkins. Coke leaked all over so bags wet. ice melted and coke going flat. Donut missing too. Such a disappointment and a complete wast of money.

asked for big mac no lettuce or pickles unfortunately I could taste pickles off the burger so they obviously took pickles off.a.burger so didn't enjoy it I'm afraid

None of the drinks I ordered arrived, there is always something missing every time. How bad can you be

chips were cold , burger cold , milkshake runny no ice cream or its melted fast

delivery time kept changing and items were missing and food was cold making a terrible experience from McDonalds

food wasn't roasting but thats what happens when you get a delivery. i usually stick it in the oven for 5 mins to heat it back up.

As per usual items missing ie milkshakes and food was freezing cold every order from here is the same either items missing or freezing cold

we received our order and there was items missing

Food was frozen, could have broken my teeth it was solid and cold. Really disappointed as it’s so expensive to get something that wasn’t edible

the food was cold and less than half the chips

Order was delivered in time but the order was wrong

Absolutely shocking - half the order was missing

3 hour wait for a 30 min delivery absolute joke items missing

Revived the wrong order not one meal correct

Another missing item AGAIN!! This is now becoming a joke!!!!!

delivered cold and almost inedible

Calling this food "fast" would be innaccurate. Hostile atmosphere collecting food too.

order was that cold even the delivery driver told me to request a refund

Unhappy that I did not receive the strawberry milkshake that I ordered and paid for.

Both burgers burnt, chips cold, missing 1 mcFlurry and a Diet Coke

no small diet coke and no philly stack

Philly stack missing, the free dips with the 20 nuggets missing, the 6 paid for dips missing.

we are missing a couple items and the food is freezing

Sauces missing chips missing pathetic as usual

Upon arrival, our food was damaged and cold

food was just thrown in the boxes by the looks of it and was so cold

Waited 2 hours for food to have stuff missing.

The man who delivered was a nice man.

Abysmal is the correct word here. Asked for no sauce on my mcchicken. Asked for curry sauce and if I'm not mistaken a meal is meant to come with a refreshment. No drink after paying for one.

Said it was expected at 12.10 but kept changing so didn't know if it was coming at all...ready to cancel order

My order was missing £5 worth of items and a refund for those items (2 brownies) was denied! I paid for them, I did not receive them so give me my money back! Just plain theft!

They forgot my garlic mayo suace

Ordered it almost an hour after it arrived. Wish it came sooner 😊

Rubbish at every item. Expensive and freezing cold and the restaurant is less than 5 minutes away ?????.

The delivery man was on time but food was cold

food was delivered but we were missing our drinks, chips and dips.

Dreadful once again. Items missing and nothing done about it! Please delete my Just Eat account!

Delivery changed every 5 mins,Stevenston McDonald’s is the poorest restaurant in the group.According to the app the delivery driver was there for nearly an hour waiting on them preparing my food,which considering is only 5mins up the road was cold when arrived.I put more of the blame on McDonald’s than just eat.I have a medical condition where I have to eat to take medication & the changing off delivery times doesn’t help.

Ur driver was rude told me to shut my door until I gave him the code then told me to shut my dogs up they were no where near him not nice at all

chips were soft cool and chewy. put in bin as rotten

Kids chips missing. Dips all missing for 20 dry nuggets. The cheeseburger was stone cold like it had been in a fridge. Delivery was fast that is the only thing postive the food was rank.

No ketchup again even tho it was ordered

No dips with my order yet again

Constantly forgetting sauce with every single meal ordered !

The food was still warm when it came, and it was so good ❤️

Missing a box of chicken nuggets and a chicken mayo

Didnt get banana milkshake or hot chocolate

Took 2 hours to get here and half the order was missing

the food was cold and the order was missing items

Yet again I order food from this McDonalds and ordered sauces do not arrive. This is ridiculous!!

No I wouldn’t recommend as only got half my order & it was for my grandkids .

my order was completely wrong and dry waited ages

Given the wrong order, absolutely fuming.

only part of the order arrived, and they wouldn't deliver the items that were missing

the juice had spilled in bag so I received 1/4 cup of juice and a wet burger n fries not amused

gave me all my food, delivery guy was really nice, arrived on time and the food wasn’t cold. 10/10

items missing from order were syrup for the porridge and jam for the muffin.

food came wrong when told them what way for it to come is happening wberytime with orders now

Always forget something absolutely useless

Cold food, around wrong stuff in burgers

The food was completely cold. Disappointing.

Wrong order completely called McDonald’s wouldn’t take any responsibility

Order wasn’t great today! Chips were bland (no salt?) I got a quarter pounder instead of a double quarter pounder. The burger wasn’t pleasant. No lovely char, large chunks of onion. Philly stack was okay but no onions?

Terrible quality for McDs. Missed a burger off the order. Goes on the avoid at all costs list.

Wrong order delivered and wrong order when picked up…shame on me for not checking and giving them the benefit of the doubt 😕

No chips in happy meal and no dip or straws

Staff need to make sure they are putting rite stuff in the bag i ordered a philly burger i got a salad and mo dips

chips were cold and no straw for my milk shake and no napkins Very disappointed 😞😞

Every time we order and get sauce which I had ordered 3 different ones no sauce came this happens really often puts me off ordering again not serious enough to get them to bring as dinner would be cold but is annoying

you guys forgot to add my dill pickle and I ordered extra. however I ended up with none. which spoiled it.

Order took 1hr 45mins to arrive and when it did arrive it was cold, no sauces in the bags and the Cola was not normal.