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3.9

Based on 1.997 opinions finded in 1 websites

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Nº 290 in 476 in North East Lincolnshire

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle1.9973.9

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Bit busy but you expect that staff nice and friendly a lovely girl that works there said excuse me but I like your outfit it made my day thank you 😊

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kat newman . 2024-10-27

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Surly assistant handed me a scrunched up bag and said ‘There you go boss, happy Christmas’ never going here again, shocking lack of management and customer service!

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Martin Wright . 2024-10-14

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Nice meal, love the Mc flurry 😋

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Ann Senyszyn . 2024-10-13

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Only used drive through but food was hot and quickly served But boy! Was it busy! Drive through full, not a space to be has in car park - and yet the staff coped brilliantly ⭐ Really convenient spot right next to the cinema 📽️ and a small bank of shops and other food outlets like Taco Bell Would use it again for sure

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Julie Hoyle . 2024-10-06

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Constantly getting orders wrong and having you wait in bays only to bring out the wrong order or with items missing. Disinterested staff. Chips always cold and limp avoiding in future.

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kirsty L . 2024-09-27

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Very clean and polite service in there today thankyou....

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Mark Proctor . 2024-09-25

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Always worth calling for a meal now and again. Love the wraps and fries. There are salad meals for those who are watching their weight. The coffee is really nice. The prices are good.

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Janice Astin . 2024-09-25

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Tried to get a fast food breakfast on the way to somewhere and got half the order and told to wait in a bay. 25 minutes later it came out without drinks so I had to go through the busy drive thru again with now cold food. Was told I could have a refund but was too late to wait for it to be processed so left and followed up after to be told no refund. Couldn’t eat the food due to being 10 minutes late already. Spent 45 minutes in total for poor service and to be met with terrible customer service follow up.

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Suze Bulmer . 2024-09-24

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They served us with cold dry chips from I don't know when? We ain't stupid!!!

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Q Ginzo . 2024-09-21

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Always check your order with this McDonald's, if you leave and realise your order was wrong they will not help. This restaurant has a bad habit of missing things out, it's happened numerous times. More than other McDonald's I've been to and this particular restaurant is the only one which refuses to help.

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Jay . 2024-09-15

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Good food, shame errors were made on the order

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Daniel Shield . 2024-09-14

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Really disappointed in Cleethorpes maccies never had a problem before. Opened the box to find it is mozzarella sticks….dont even like them 6 quid down just want my chicken don’t even get me started about the milkshake was a mix of banana and chocolate even tho I asked for banana

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Jaiden Clennett . 2024-09-05

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Way too busy took half hour for 2 happy meals and 2 adult meals ans they was cold when they came

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lewis brookes . 2024-08-30

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Busy. No receipt was given at the checkout screen. Staff, we're just way too busy to be polite or even smile.

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Matt HollowArt . 2024-08-27

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Sausage and egg MC muffin could have been a bit warmer but the coffee was great(Cleethorpes McDonald's)

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Paul . 2024-08-26

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Quick service through the drive thru, awful coffee though. Ordered a latte and found whilst driving that it had no milk in it. Too late to go back to complain though.

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Stephen Salter . 2024-08-26

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Randomly shut early on the day we visited. Just a note on the door. Honestly really poor service.

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Edmund Potter . 2024-08-25

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Mcdonald's cleethorpes absolutely shocking .very rude speaking through drive through staff need to show more respect and certainly nit be rude at other end if ear piece shocking

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Andycap D . 2024-08-20

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Waiting was long.I was quite annoyed because people who ordered after us got served first.The worker said have a nice day I really enjoyed that.

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Helen Sanderson . 2024-08-19

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Food absolutely frozen after a long wait in drive through absolute waste of time give frozen/cold food

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Mark White . 2024-08-18

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Let's be honest, the food you know what to expect, the service however tends to be a bit slow at times. 10 minute wait for a cup of coffee inside the store.

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Burton Gibson . 2024-08-09

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Seems Mcdonalds are confused with more than 3 meals.waited 15 min and had to wait further as one of the burgers hadn't been prepared.After a 10 min drive home the food as usual was cold .Not impressed after spending over £40 on cold food .

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Peter Harris . 2024-08-04

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This was the Cleethorpes outlet on a busy day. Ordered our food at the counter. It was delivered to our table & the team member was very friendly & polite. Another staff member cleaned up a spillage very quickly after it happened and did a splendid job of it. A really enjoyable place. Well worth a visit

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Ian Philip Jefferies . 2024-08-02

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Food tasted fine, looked like it had been thrown together though. Just same as any other McDonald's I've been to, cold fries, no milkshake available, all in all nothing special.

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Phil Mann . 2024-07-31

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Carpark too small for volume of visitors

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John Whittington . 2024-07-30

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Incompetent staff that somehow manage to get order wrong every time, service is slow (excruciatingly so), food is always sub-par, and manager is rude and doesn't give appropriate refund or replacement of food when the order is often done incorrectly or done to an unacceptable standard

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rhiana johnson . 2024-07-26

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Dirty tables, items missing and cold food

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Benjamin Diggle . 2024-07-24

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Is what it is, but got to say the staff there never seem to stand still. Full marks for removing rubbish that customers can't be bothered to bin, and also wiping tables and sweeping the floor. Light and airy but be warned the car park doesn't belong to McDonald's and if you park there longer than 2 hours expect a £90 fine.

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Angie Thomas . 2024-07-24

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Very busy but OK for a quick bite to eat

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robert jennings . 2024-07-12

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Very busy but had a good system down you had to show your receipt to get your food

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Katie Howell . 2024-06-29

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We arrived at this McDonalds and used the Kiosk to order our food. I scanned my McDonalds app and we selected our order. We decided for our food to be delivered to our table, which came in between 5-10mins. Everything that we ordered was there and the staff were very polite. I would come again if in the area.

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Dan Fisher . 2024-06-26

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The service we received from this mcdonald's was top class, food was nice & hot, the staff where very polite & well manared, keep up the good work.

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Raju Akter . 2024-06-22

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Chips were bland and the Latte tasted like an espresso.

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rockydale . 2024-06-15

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Great food served fresh and hot. Staff very friendly and the layout of the restaurant is very nice, spacious and clean. Sets a great example for McDonald's

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Sean Hopkins . 2024-06-13

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Who doesn't like a cheeky big Mac and a nice cool milkshake good value for money

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Conway Butler . 2024-06-09

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It's McDonalds... Great for a pit stop after going to the fake festival.

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Anthony Leigh . 2024-06-02

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Small very popular ,very busy after school time and week ends,friendly staff clean pleasent surrounding,eat in or drive through,clean toilets, disability toilet,outside dining.

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steven Hollis . 2024-06-02

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Absolutely useless! Don’t waste your time!

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Nicholas Moore . 2024-05-27

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Always like coming here before long drive back from seaside however past few times I've noticed it's full of rude loud teenagers messing around screaming food all over they are in big groups so take up most of seating such a shame food is always spot on! I really feel for staff 😔 I wouldn't recommend eating in

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Megan Leigh . 2024-05-25

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Waited half an hour for my order.

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Elaine Watson . 2024-05-14

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Visited Monday evening, ordered a hot chocolate and vanilla milkshake table service. Drinks arrived my friends hot chocolate was lukewarm and my vanilla milkshake turned out to be banana. Staff changed them no apology just here you go. Staff need more training.

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Joanne Baker . 2024-04-30

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It's McDonald's what can go wrong. Got to love the coffee

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Gav Boden . 2024-04-24

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I hate how tasty this food is, especially the breakfast muffin. It's just another McDonald's!!

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Shane Mann . 2024-04-21

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Always seemed to be on it, great service and food, maybe Grimsby Road Mcdonalds can learn some lessons from this outlet, we'll done Guys!!

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Jay Denny . 2024-04-18

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As McDonald's go, Cleethorpes is one of the best. Doesn't matter how busy they are, food always arrives quickly and correctly. Staff always polite and attentive. They could definitely give some of their other restaurants some tips.

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Angela Druce . 2024-04-16

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Sorry we only had ice cream 🍨and it's always the same. 👍

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Neil Welch . 2024-04-02

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missing chips from uber order ,i was told from the store to contact uber ,that is not as easy as they say ! very poor

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Aqua C . 2024-03-27

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Great Service, food was good, parking abit of a pain.

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Gayle Smith . 2024-03-20

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Absolutely shocking service just eat prioritised so long wait on food (20 mins) not expected in a “fast food” restaurant staff grumbling about each other customers complaining of timeliness food bog standard

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Cassini Fox . 2024-02-12

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Nearly half an hour wait breakfast for barely warm food and lattes very poor!

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simon crowder . 2024-02-12

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It's McDonald's it got to be good

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Donald Potter . 2024-01-31

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It's fast food what more can you say only get coffee don't like the food don't like the smell

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Paul Hynes . 2024-01-29

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The food is good if you get everything you've ordered. I usually order from here once a week (drive-thru) and on several occasions I've parked, checked the order and called because there's usually some item missing from the order. If you're ordering a few things please check your order before you leave

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Vee N . 2024-01-28

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A lot of space. Lots of tables outside and inside. The parking lot is also large.

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Bartłomiej Stochła . 2024-01-27

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Went with grand daughter it was what it said on the tin fast food just not very quick

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Lynn Lea . 2024-01-27

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People very helpful. Food well it's Macdonald's

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Richard Owen . 2024-01-23

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Usual macdonalds foods, always a good deal to be had and you always know what to expect too. Toilets need to kept cleaner more frequently doesnt matter what time of day it is, they were not tidy and were selling coming into the sitting area just by the door ne er nice to smell that when eating Staff were alittle baffield where people were sitting and walking around shouting numbers like it were Bingöl....

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Marcia Buckley-Jones . 2024-01-22

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Clean, organised. Friendly staff. Very prompt service. Food really hot and fresh.

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Alison Parker . 2024-01-15

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Was able to answer my question about the Christmas menu finishing. Had ordered cheese share box at another Maccys. Didn't tell us they'd stopped & ended up with a garlic one instead. Apologised on behalf of the other outlet. Todays order was delish 😋

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patricia rowland . 2024-01-11

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They could have at least tried, but they just didn't.

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Cameron Hattersley . 2024-01-07

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I ordered a large Big Mac meal in the drive- thru and was asked to wait in the car park. Several minutes later, a very pleasant assistant brought across my order, which regrettably, was luke-warm at best. The fries didn’t look to be the large portion I’d paid for but the Big Mac really stole the show: it was almost cold and I regret not taking the whole meal back for a refund. Won’t be visiting again anytime soon!!!

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Chris Perkins . 2023-12-30

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Food arrived promptly but although the fries were the hottest I’ve known them, both my burgers were near cold and overloaded with lettuce like they had loads to get rid of. The current special is a real disappointment. The cheesy burger with bacon is all bun and little burger with even less cheese than a Big Mac. Disappointing visit overall.

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Douglas Pearson . 2023-12-30

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A different email experience all together than the Grimsby restaurant. Burger warm tasty and succulent. Fries hot.

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James Kirkham . 2023-12-18

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It was very good! Loved my quarter pounder thank you!

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HarrisChannel . 2023-12-18

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Food very quick and hot service good polite ordering was easy lovely

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Suzan Drury . 2023-12-13

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Same old same ,fries arnt warm. Burgers not like they used to be. Getting expensive. Staff were lovely.

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Lindsey Pesterfield . 2023-12-13

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Food arriving in 5 minutes Staff help full .

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CookBook4Trucks . 2023-12-03

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Typical maccies. Do you remember "fast food"? When you'd pop into maccies, and within minutes be walking out with food? No! now its all fresh, which means f ing around with a god awful machine that scans your voucher then forgets you scanned it? Then makes you wait with 20 other people who just popped in for a quick burger and who are slowly loosing the will to live as 30 uber eats drivers push you out the way to get their stuff. Yeah that maccies. Not to mention the price. There is no way to just the price hikez in recent months

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Chris Skelton . 2023-11-18

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Rapid click and collect service, excellent friendly staff.

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Steve gotts . 2023-11-16

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Drive-thru was quick and the food was as expected per McDonalds. Have had issues in the past with this location providing wrong food or missing food but today was good. Can’t comment on atmosphere as didn’t dine in.

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Phillip . 2023-11-06

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Not very warm food but not enough time to send back

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Jeanette Robinson . 2023-10-31

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We took the grandchildren to the one at Asda Rotherham because they like the play area as well the food there. We ordered our food and the lady asked if we had the Macdonald app as we could have got Happy meals for £1 on Mondays. We hadn't heard of this but needless to say I downloaded the app when I got home.

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Lorraine White . 2023-10-24

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Food wasn't very hot unfortunately

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Pat W (Riverboats) . 2023-10-18

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Usual MacDonald with nice friendly staff.

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Clive Wilson . 2023-10-14

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When you order through the Mcdonalds app for delivery and it turns up with items missing. McDonalds won't take responsibility for their staff at cleethorpes and blame the delivery company. The food turns up sealed so who else is to blame?? Twice in the same number of weeks

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Matthew Taylor . 2023-09-25

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Good was hot and plenty of places to sit. Toilets where clean but abit smelly.

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Laura Jane Rushby . 2023-09-18

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As a "walk in" customer, you seem to be waiting a lot longer now due to the amount of delivery Uber/Just Eat orders there are for pick up. You almost feel an inconvenience when dining in or going to the manual checkout to place an order. This is more of a universal issue with the business as a whole rather than putting it down to specific restraunts/staff etc. A sign of the times.

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Judooning95 . 2023-09-17

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Alway got a full menu unlike most macdonalds lately, quick, decent food. What more can you say, usually very clean.

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Richard Palmer . 2023-09-10

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Still no milkshake so won't by food

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Pam kelsey . 2023-09-03

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Staff looked extremely stressed out. French fries under cooked and cold. Burger looked as if it had been thrown in the box. Coffee Luke warm won't return again

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sam norbury . 2023-08-25

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It's mcdonalds, everyone knows what micky d,s is like 👍

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Danny b DJB . 2023-08-20

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Nice food. Hot for a change. Friendly staff. Clean toilets 😃

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Diane Taylor . 2023-08-18

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Quick in and out with order, well done Macy, Dees,. 😁

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Beverley Bland . 2023-08-17

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Items missing and the food that turned up was either wrong or cold. Waste of money!!!

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Laura Mawdsley . 2023-07-15

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Food not as ordered , we had driven away and then could not get back into the carpark .so took it home to eat . Mine a supposed McCrispy was the Mcspicy and the mayo and salad spread all over the top and box so impossible to pick up untill wiped clean . Probably one of the worst the photo of the tissue and mayo was what I polished off the top of the bun :/

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sue . 2023-07-08

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Service slow and chargers broken on my last visit.

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James Daniel . 2023-07-08

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Got Food poisoning from this place!

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K P . 2023-07-07

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Well got a delivery, driver cancelled so had to wait for another 50 mins later another driver picked up the order, food was stone cold, as they left it sat there for over an hour

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Stacey . 2023-06-30

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Didn't go in but looked pretty clean, girl on the drive thru was pretty polite, food came nice and hot, can't complain it was one of the better MacDonalds I went to

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Mitchell . 2023-06-24

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Ok. But if you sit outside you have to breath in exhaust fumes from people idling engines.

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Mike Gooseman . 2023-06-23

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Went in on a whim as I feeling hungry with the kids, did not expect the kind treatment from Keira when my order took a while on a busy day she made sure to deliver!

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lucy . 2023-06-23

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The food is fast however it's too crowded inside and it feels a little all over the place and dirty. Surprisingly toilets are nice and clean

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Rhiana Johnson . 2023-06-23

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Was far better when you could get served by an actual human

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Brian Rushby . 2023-06-20

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I used to love the big macs when younger but it was dry, cold and small for the price. The chicken was just as bad. Only go if you are desperate, like us.

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Tim Kitching . 2023-06-18

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It's a mcdonalds. Gets pretty busy at lunch and dinner time but still good.

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Matthew Rayner . 2023-06-12

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Given an apple pie that should have been removed an hour before. Ordered a donut and told not available. No milkshakes or mcflurreys. AHH well. Table service though 😊

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Andrew Greaves . 2023-06-08

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Fast food I don't think so 25 minutes in a queue they do more for home delivery service

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Stephen Buckley . 2023-06-07

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Usual fallout grub, milkshakes great when the machine isn't broken.

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Ian Stevens . 2023-06-05

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Love having my breakfast here x

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Tracy Wahwerit . 2023-06-01

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Had to wait nearly 20 minutes to receive my food. When I got there, only 3 people was infront of me. It was not a complicated order either. Not the first time having very slow service at this McDonald's.

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Ryan Collins . 2023-06-01

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