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3.7

Based on 1.074 opinions finded in 1 websites

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Nº 269 in 403 in Bridgend

Score
OpinionsNoteGoogle1.0743.7

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Walked around the place a couple times and couldn’t find McDonald’s. Suggests that this restaurant is closed 🤷🏻‍♀️

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Helga . 2024-07-20

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It has been a pleasure to work here. Everyone was so nice and supportive, and I wish nothing but good luck in the future to everyone.

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Anton Alayev . 2024-04-13

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Quick bite to eat, it was tasty,hot, good atmosphere, nice place with disabled/and other toilets, self service ordering, lots of parking outside, lots of seats inside and outside seating also. Wheelchair friendly, kids friendly,

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Anita lewis . 2024-04-12

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As a courier for Uber Eats, I have had several unpleasant experiences with the staff at this restaurant. On one occasion, I arrived to pick up an order and the restaurant was quiet, with only one person preparing orders and several others standing around. Despite waiting to be served, I was told by a staff member that he was not allowed to give me the order, even though it was ready in a bag. I am disappointed with the level of service I have received from this restaurant and would like to speak to a manager about this matter. I believe that the staff's behavior is unacceptable and needs to be addressed.

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Jindrich Spivak . 2024-04-10

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Very busy but clean. Same food as any other Mac Donald's but tasty

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Joy Fording . 2024-04-08

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Located within McArthur glen outlet. Loads of seating and other things to do nearby. They now have charging sockets so you can charge your phone/tablets/laptops for free. Definitely a bonus

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Paulo B . 2024-04-05

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No frappe, no donuts not so good

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David Jones . 2024-04-02

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Disastrous, missed several parts of the order and got several others wrong. The bits that were correct were haphazardly thrown together and crushed. Overall experience was dissapointing, least competent mcdonalds I've ever been to

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Pentapi Nomnom . 2024-03-05

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Always quick service. Drive through is efficient.

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Stephen Whitby . 2024-03-01

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Good fast service. Food was hot. Screens worked despite how busy it was. McDonald’s at Cribbs in Bristol by Audi garage should come here first training and see how it’s meant to work

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Jason James . 2024-02-12

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Good place to take the kids but it's not really my sort of food. Always clean and tidy and the kids love it so I'm happy

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John Lewis . 2024-02-06

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Great place nice to have a food court to cater for others needs.

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David Bradley . 2024-02-02

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Its a mcdonalds, same as every other anywhere in the uk

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charliecharles86 . 2024-01-29

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Usually go to one in bridgend the staff are young but very helpful the restaurant is clean and food hot and tasty

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Lynne David . 2024-01-19

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It's a bit hit and miss as with all takeaways Only this time my food was not all that warm.

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Matthew “Matt19852085” Jones . 2024-01-08

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Normal McDonald's very busy but food came out pretty quickly. No whipped cream on drinks & chips were very soggy so slightly disappointing but otherwise fine

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Connor Pitt . 2024-01-01

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Absolute delinquents, waited 30 minutes for my PLAIN burger to be full of ketchup. Don’t have a job if you can’t do it properly, getting paid for doing the bare minimum and even that’s too much to ask.

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Chardonnay Lumihi . 2023-12-30

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Definitely one of the worst McDonalds around. Usually I order from here online and they often forget parts of my order, this time I went in placed an order to eat in.. Part of my order came and was told I'd have to wait 20 minutes for my apple pie. No offer of a refund or substitute item. Yet again, it's places like this that give that stigma of unintelligent people only being able to work in McDonalds. The food I was actually able to eat was alright though, the atmosphere... Well, it definitely wasn't relaxing.. Screaming children and homeless people everywhere. 2/5

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Richard Hope . 2023-12-26

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Rubbish always get the order's wrong!

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Eunice O'Grady . 2023-12-23

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Fabulous place to have a quick meal

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Gayan Nanayakkara . 2023-12-12

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Ordered on the app paid for a bag on the app and selected take away when I went to collect my food it was on a tray when I asked for a bag I was told I had to pay 5p and when I said I asked for it to take away said I had to pay 5p anyway and I already paid on the app for a bag why should I pay again ! Not happy very rude about it. Burger had fallen out of the box when she put it in and it was everywhere! Very unhappy

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Alex Maloney . 2023-12-06

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Shrinkflation,the breakfast burger was about the width of the cup top, too small, also old size coffee is now LARGE.So not enough coffee either.

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Anthony Hill . 2023-11-30

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A good experience was had, food was good

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Ancel John . 2023-11-26

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It's a McDonald's. Enough said.

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Chris Ruddy . 2023-11-18

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Our food was ready on the side and our number came up, after a few minutes our number disappeared, food was still in same place, after a couple more minutes our drinks were ready and the food was given to us, food wasn't very hot and the coke zero was absolutely disgusting, couldn't drink it.

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Barbara Etherington . 2023-11-12

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Great food and drink. Quickly served. Clean throughout. Plenty of tables.

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Alison Staniford . 2023-11-08

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The McFlurry has a huge gap in the tub and they haven’t put none of the Oreo bits on properly

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Corey Mcblain . 2023-07-23

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Had a mighty mcmufin, was fresh and hot and really enjoyed it... thank you Lewis for the table service

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richard hughes . 2023-07-22

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Easy to order ...hard working staff and tasty burger....chips could of been better.

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David Gibbs . 2023-07-20

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Delivered freezing cold food, I waited 1 hour and a half for customer service to answer the phone for them to tell me they would not refund my order.

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Jordan Lewis . 2023-07-15

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Sneaky ice cream in the heat. Wispa & Maltesa yummy

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Seven Irving . 2023-06-18

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Really bad service received today and attitude of one of the shift managers is questionable and really needs re training won’t be using this MD in the future

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richard granger . 2023-05-29

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Awful! ultra processed menu. Never again.

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Kim James . 2023-05-26

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I like to go to McDonald's, I like their food and coffee. I start every day with a McDonald's coffee.

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Robert Owen Griffiths . 2023-05-24

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Bought a £1.99 wrap, ordered using the machine which gave me no receipt. Walked and and gave it to my daughter, I then used the toilet. She started eating it and phoned me to tell me they got it wrong. I told the boy who served me and he admitted the mistake. He told me to go find my daughter bring back the wrap so he could despose of it then wait another 10 mins while he corrected their mistake. I generally don't know how I didn't despose of him in the bin.

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jamie rapsey . 2023-05-15

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Ordered from UberEats. Paid 16 pounds. Chicken Big Mac was missing. The drink was spilled, not properly packed. No sauces as instructed. What's going on.

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A SA . 2023-05-07

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Tasteless burgers,tiny in size .

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Mervyn Israel . 2023-04-07

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The food was nice but the staff didn't give us space to eat our breakfast. To older ladies Talk about over members of staff. Not very nice to hear.

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Katie Simms . 2023-03-30

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Good. quite busy at lunch time

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Haroon Sadiq . 2023-03-29

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Nice food. It tasted very nice and it had good service. I did not really like the atmosphere because it was just not anything special. I would definitely recommend this place, but not too often because the food is not very healthy.

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Paul Brownnutt . 2023-01-29

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Great food. Defo be back for more

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Elliott Hughes . 2023-01-18

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Szybka obsługa, jedzenie jak zawsze w Macu. Wnętrze trochę zbyt tłoczne, otwarte i przytłaczające.

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Ewelina Drężek . 2022-12-29

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Never go there again, our burgers were stone cold, chips cold and like cardboard tables dirty and kids running riot

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Kay Reffell . 2022-12-24

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Always very busy and rammed with people. Service is slow and food cold.

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Jordan Davies . 2022-12-16

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A McDonald’s without ketchup is like a beach without sand

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D Mo . 2022-12-15

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It's a mcdonalds... Service was pretty quick considering it's a busy Saturday. Food was hot when given.

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amazing gamers . 2022-12-10

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Machines that I witnessed not working (cancelled orders and out of receipt paper) non existent queuing system where people just mix in with those who have already ordered causing confusion, then no dips or straws put into the take away bags requested. A hassle to go up and ask due to the queue. Then the seating at peak time is non existent. Not a good experience.

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Stephen Rees . 2022-12-04

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The drive through service has got as bad as their mcdelivery service. Waiting at a order point that they either couldn’t use and weren’t willing to go out in the rain to block off or just the sheer incompetence of their staff, didn’t have the option of going in had a disabled child in the car.

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Mal Stonehouse . 2022-11-21

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Don't bother thay prioritize delivery drivers over eat in customers waited well over 30 mins then the numbers after mine were coming up total disgrace of a place save your money go somewhere else were thay look after eat in customers.

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gregory faulkner . 2022-11-20

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Very busy, very efficient my order was processed as an 'eat in' rather than take away so no bag that I'd paid for but other than that they cope with loads of customers extremely well. Thank you

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Sarah Wallace . 2022-11-12

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Quick efficient service, faster at lunchtime than breakfast, food is well cooked its a long time since I got hot fries in a McDonald's, spot on here

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Howard Tomlinson (Howard993) . 2022-11-11

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Another McDonald's with not enough staff, Another McDonald's with a queue to order and collect. Come on , you can do better than this!

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danny phantom . 2022-11-09

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Food was slow. Once food did arrive, it was warm! Guess that's something.

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P Thomas . 2022-11-05

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It's mccys. Does what it says on the tin

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Andrew Davies . 2022-11-02

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Went there for their delicious milk shakes , none available 🥺

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Andrea Morgan . 2022-10-01

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Grandchildren love the toys, no hot drinks available today so had to go to Spud u like for my coffee.

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A Wood . 2022-09-30

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Always excellent. Top service always. Tasty grub. Best coffee. Sensible prices. Always friendly and helpful. The best.

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Lionel Haines . 2022-09-26

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I didn't go here, I went to the spud u like, silly Google maps asking me how an inferior fast food chain is!

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Benjamin R . 2022-08-23

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There is so much room inside very busy today

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Margaret Horrell . 2022-08-16

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McDonald's coffee is better than it used to be. Quite a few of the ordering screens are often out of order so there's a bit of a queue.

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Jo Dyson . 2022-07-27

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It's macdonald's, bit small so very busy and ordering and delivery is no longer fast food. Food was ok.

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Andy001z . 2022-07-25

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Quick food and tasted like McDonald's! Nothing wrong with it!

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Aaron Marsh . 2022-07-23

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Great experience from this Mc Donalds

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miles hammett . 2022-07-21

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It is what it is... fast food, good options, reasonably prices, toilets, baby changing areas, eat in or out

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Debbie Jones . 2022-06-19

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Your average standard mcdonalds...

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Julia Summers . 2022-06-17

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Quick service freshly cooked food

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sonia thornton . 2022-06-13

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Not happy today as I was waiting 45 minutes for a ice frap cold drink .

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Harvey Williams . 2022-06-11

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Very busy. Order didn’t process on McDonald’s app as they had run out of one of the McFlurry ingredients. Staff called up my order via a code but it was the wrong order and was overcharged. Refunded a day later.

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James Taylor . 2022-06-06

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Always reliable, even if not exactly cordon bleu.

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TheRadarOReilly . 2022-06-02

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visited Yesterday with a family member,lovely place friendly staff,only gripe no vinegar but it happens

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Linda Chamberlain . 2022-05-18

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Not very happy today as I ordered a meal with no lettece and It even said no lettece on the box. My biggest concern is that what if someone with allergies ordered something and the same thing that happened to me happened to them but they ended up in a hospital. Macdonalds do better please.

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Chloe Willcox . 2022-05-18

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Had 3 flake mcflurrys, very disappointed as only a tiny amount of sauce and flake, therefore felt like a plain ice cream!

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Zoe P . 2022-05-09

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Handy for a light snack which doesn't break the bank.

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Robert Maus . 2022-05-09

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Had wait 7 mins for my burger and when I checked the bag in the car, there was no salad. Disappointing from the Big M.

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Greg T . 2022-04-29

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It's McDonald's exactly what you expect

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Barnyvalentino14 Barrett . 2022-04-21

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It's fast food at its best. Quick, easy, cheap and tasty

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Jonathan Clarke . 2022-04-14

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Had fresh hot food and it was steaming hot, loved every bit of it!! Love the simple Americano too, nice and strong!

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Papia Roy . 2022-04-10

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What can you say about the big M. Food ,when and where you need it.

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Martin West . 2022-04-09

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Love my burger and chips missed all the salt we used to have but will be back

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Pam Stucky . 2022-04-01

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Fast food fairy fast, enjoyed milk shake. Well worth getting the App you get some good offers

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Gary Scott . 2022-03-27

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One of the worst McDonald’s for wait time and cleanliness

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Jj Wales . 2022-03-20

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How come everytime i have a mc flurry ice cream after the first quater there is no sauce or chocolate bits left ?

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Michael Glyn Raven . 2022-03-10

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No milkshakes again why can't you supply premade milkshake if you can't be bothered to clean machine ????

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Roy Board . 2022-03-04

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Crowded You need to be on q for ordering and collecting.

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Hamid F. Sani . 2022-02-28

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Cold food chips undercooked service poor

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david harland . 2022-02-28

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Ordered food from here. It took 2 hours to arrive. Most of the food was either wrong or missing. The food that did arrive was unsurprisingly freezing, apart from the mcflurrys which were melted. Called the restaurant who told me there was nothing they could do. Absolutely unacceptable

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Matt Whysall . 2022-02-24

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Food orders took far too long for a fully staffed kitchen with only three people waiting.

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Joshua Theophilus . 2022-01-28

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If I could I would give them zero stars ! Really rude staff, do you know what to be kind and nice to your customers ? I think no ! Without us you wouldn't have job just think twice how you act and treat people !

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Jindřich Špivák . 2022-01-19

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I must have been driving past as I don't eat in this place the foods cold the toilets are nasty and it's covid central nope not me sorry MC ds

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Tracey Leaver . 2022-01-11

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This is a burger bar with very friendly staff, no more I can say!!!!

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Steve Amos . 2022-01-01

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Good service despite being on food court, food was standard mcdonalds grub, no complaints here

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Jordan Williams (Mr Khazadd) . 2021-12-29

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Nice staff taste food fast service 👍

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Clayton Armstrong . 2021-12-14

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Quick service.Food always hot and fresh!

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lynne morgan . 2021-11-20

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3 cheeseburgers, what more do I need to say?

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Don Robb . 2021-11-05

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ordered a uber eats through mcdonald’s and the food was dreadful. chips are cold,ordered several dips and never get any anytime i order. this happens every time i order and i 100% recommend NOT ordering from here ever. the staff don’t care and are useless and just awful customer service.

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Ben Crowley . 2021-10-29

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Busy. But then that's good for business!

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usmaa umer . 2021-10-24

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Order terminals not easy to use. No logic to collection. Orders not in numerical order

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Leslie Potter (Sparky) . 2021-10-19

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Ordered through Uber eats for delivery, food was cold and missing a burger, phoned the store, they did not care and just told me to get a refund on the app, disgraceful service and attitude from the staff to be quite honest and will not be ordering from here again, not that I expect a response or care from the staff when they read this, expected better.

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Anthony Redden . 2021-10-10

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Just went in McDonald's with one customer waiting and about 8 staff behind the counter chatting. I waited a couple of minutes then one young lady made eyes to another to serve me. I heard the 2nd one saying I'm not serving him so I walked out. How rude.

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Andy . 2021-09-26

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Friendly staff Good food Reasonably priced

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angharad morgan . 2021-09-17

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