McDonald’s in North Down

I tried Bake Mag Double and it was great

The staff were nice and didn't take too long to get my order

Absolutely shocking. Ordered 2 large meals and got 2 small chips. Food was over cooked and not at all nice to eat, left the chips because they tasted old and full of salt Service was not with a smile or helpful. Every time we go in the staff don’t seem interested and service is always incredibly slow even when it’s not busy.

i ordered a grilled sweet chilli chicken wrap n a coke zero n yous sent me a bacon caeser wrap n a full fat coke are yous tryin to make me fat

Food was terrible tonight. It looked like it was thrown together. One of the drinks was half spilt.

nothing forgotten and on time. So far it's two for two this is a new record.

the staff moves very slowly I wait 20 25 minutes for an order of two products, I don't know where the problem is but I think there is no line manager directing these employees to do their job properly or to move a little faster they sit and pretend they don't see you like they don't care about the customers they should to see them.....

Food delivered all drinks a third full and wraps had stuff on them we didn't ask for!! Absolutely abysmal!! Will be claimymoney back!!

Delivered it somewhere completely different

The order incomplete and cold. I tried calling restaurant 4 times, but no response. Highly disappointed.

Food was still warm when it got to mine

The food arrived cold. Fries were like stone. The patty had been cooked /dipped im oil fryer at least twice,it was not fresh. Did not enjoy.

Good being able to track the delivery. Pleasant delivery guy.

4th and last visit, every time it's late ng waiting with only two or three cars in line, staff are all very quietly spoken so you can't hear anything on the speaker or window, always end up pulled up to the waiting area, waiting for cold food and not once have I received my full order, always always something missing. Time before last I asked for a callback from management about the issue and I'm still waiting. Save the headache and go down the road to Connswater or Dundonald

Two items were wrong food was cold. driver sat outside restraunt for 30 minutes before driving to my house.

food was freezing, mcflurrys were melted and it took almost 2 hours for delivery

order was wrong and not warm. missing items to. this has happened twice from here. won't get from this branch again.

Everything Actually showed up and I mean everything. even the napkins!! AND IT WAS ACTUALLY WARM like straight out of the fryer I'm lost for words.

coffee was spiling out every where and fries freezing

driver not friendly, order was wrong. requested no pickle. i got pickle

saying food delivered it did not come to 14 knock way

Cool McDonald's very modernized and clean. Fast good quality service too.

Didn't receive any dips yet again. Three times in a row now. last time I'll be ordering from McDonalds. Useless

no dips, food cold and chips were stale not fresh at all.

Ordered the new Philly steak cheese burger, got a burger bun with no meat…. Whoever is playing practical jokes on customers here needs the sack.

Terrible. Had to send the order back as the food wad left in the lift for nearly 10 mins. Came back being told it was remade fresh, some of it wasn't. Avoid at all costs

my order has NOT been delivered!!

Food is terrible, went this morning and there was egg shells in my sausage egg mcmuffin, in other occasions i have had a burnt brownie, wrong orders multiple times and missing items. Although the staff is okay.

large milkshake was only half full

This particular restaurant is one I've only experienced recently but is a modern one with the usual menu and ample parking spaces.

Haven't ordered for a while was happy when it arrived!

Absolutely useless, as shown on receipt I ordered three fries to go with three burgers for three people but only received one fries leaving two people very hungry!

Ordered chips. Didn't get them. I ordered 3 things. 11 at night. What even??

Half the order missing as always!

Recently I went to McDonalds knocknagoney and my experience was really bad because they for ages to get my food ready so I said to my mum to go and ask and they said they had a timer on the food which they didn’t so meant that we didn’t get are food at all so I don’t know if the customer service is any good because they take for ages to get food ready

second time I never get the food , it is been delivered to the wrong address, should not leave all the gypsies to do this job as they can not do it properly

Served by Marie today. Excellent service. Fair price. The place was spotless, as were the toilets. Marie was great with the kids. Very happy with everything.

No drinks and no dips arrived.

I had ordered 4 sauces with my meal and they weren't there in my order

food arrived cold and without the requested dips

ordered a 5 chicken select meal and a 3 and a half chicken select 🤷🏼‍♀️

Everything present & it was a big annoying order, great job 👏 👍

This isn’t the first time i have ordered food and sauces and the sauces haven’t came. You know there is nothing worse than eating dry chicken nuggets!

Possibly the worst McDonald’s I’ve ever been to, from getting hit with £3 in 10ps to getting order wrong not once but twice within a few days when I perfectly explained what it was I wanted as the child was allergic to cheese!, not be back. Maybe it the staff would listen more often things could improve

I perfer going to here as compared to others its well laid out good parking bays for orders taking longer. Dont get me started about abbeycentre or glengormly near cinema But the food is always decen and u have the big carpark of teacos to eat ur food.

There is a reason I don’t eat “fast food” often!! Drive thru service was ok but food was terrible.

Wanted to get breakfast here as me and kids had a busy day out and about but just got some drinks and decided to order on their app later when we were going to be home,I know this isn't a review for the app but as I have opportunity I'm just going to put it up,ordered on app while we were still out timed for it to come when we got home it came my 2 sons orders were there but mine was not,I wasn't even shocked to be honest not the first time it's happened, went onto app for help to say it didn't come and it was just useless. But the store while we were getting our drinks at start of day was great staff very nice as always.

food was covered in the drink which was spilled over and the driver pretended he didn't know English and walked off

Forgot the 20 nuggets. Always forget something. I just can’t believe they sent the sauces 🤣

Can someone please teach the delivery drivers how to read maps/addresses

fast service and food was fresh from the drive thru

Great service from duty manager ...sorted a minor issue quickly qnd efficiently....top marks McDonald's

I didn't receive my dip curry or sweet chilli but i paid fr it im not happy about that

Has to be the worst McDonalds in the county for getting orders wrong. I’m my own worst enemy for going back but it’s the handiest to me and I love McDonalds lol. However they consistently get orders wrong so always make sure you check yours before you drive off. It’s became a running joke about items they’ll miss anytime we go. Tonight I got a cheeseburger without the actual meat patty in it. Then when they gave me a new one, it wasn’t what I ordered. Lol. There is ALWAYS something wrong with your order. Don’t expect apologies either from here for their mistakes. You’ll not get one!

terrible quality and cold, I still ate it, that says alot about me but even more about the food.

You sent an ice cream but i never ordered it..but ty it was a pleasant surprise..x

I had an extremely disappointing experience at McDonald's today. First, they completely forgot my chips and the sauces I specifically requested. These items are a basic part of the meal, and their absence made the entire meal incomplete and unsatisfying. To make matters worse, when my order was delivered my 2 diet cokes were spilt everywhere leaving only half of my large drinks. I take my Diet Coke very seriously and it is a key part of my day, it left me in complete anger when I couldn’t have my desired amount of my favourite drink. This level of carelessness is unacceptable for any restaurant, let alone a well-established chain like McDonald's. The lack of attention to detail and customer care was evident, and it left me very dissatisfied. On top of this disgrace of an experience, my delivery driver lacked the common knowledge to locate my house asking for directions of me, as if it’s not his job to delivery my order and simply use a satnav. I hope you realise that I am enraged and infuriated by this disgusting behaviour on your half. I expected a simple, hassle-free meal and ended up with a mess and a poor dining experience. I won't be returning anytime soon.

Shocking food came completely cold all has to be warmed up in Airfryer, happening most times now when ya order anything on Just Eat

Shianne was brilliant, the food good too🍗🙂

Best McDonalds about.. food was delicious and order was perfect.. thanks guys.

food was cold..driver couldn't find address which no one else.ever has a problem..I was on the phone to him telling him to go for 30mins he just had no clue ..had to go meet him using tracker on app..food was.freezing

Not Delivered saying it is...waiting 2 hours 😒

Was extremely late, nuggets were cold and drink was entirely missing.

Didn’t receive my food. Had to travel myself to buy another one

Food was opened and cold and delivery driver was rude and went to the wrong address

Order wrong once again ! Didn’t receive chicken nugget share box this time round ! Near every time I order from here whether it’s a delivery or going to this McDonald’s they always mess the order up. The receipt is there on the bag like how can you still mess it up ?!

this is the 5th time ive got delivery and my drinks have all been spilt and driver says they can do nothing about it then when ive went to McDonalds there blaming driver.

This mc d's well it's like the twilight zone. 2nd car here 5 minutes and still haven't taken my order.

Once again an order from this McDonalds has items missing. The bags are all sealed so it’s an issue with the restaurant and it needs sorted.

Every time we order from here there is something missing from the order. That’s not an exaggeration either, it’s every time. Now have to wait to see if justeat will compensate me for the food I never received!

chicken and chips were freezing and forgot sauce and gave wrong flavour milkshake plus I ordered 2 drink and only received 1 straw very unprofessional.

The food was cold and the dips were missing. The food was cold even though it was delivered on time which suggests that it wasn’t fresh and was just sitting.

Food never even arrived, zero options on the app to even contact support about this, disgusting customer service from Just Eat. You're telling me this is the first time a driver hasn't delivered the order?

My delivery didn’t even get here but on the website it says it was delivered and when I go onto my order still says driver at restaurant

first time ever everything was there, on time, and warm. i actually had a bit of a stroke even the missus thought it was a set up. but fair play!

Don’t bother ordering dips you never get them.

nice and warm for a change. great 👍🏽

I really couldn't say how late it was as apparently the map was lost and constantly kept pushing time back! Food completely wrong order, was 2 different order numbers on it, freezing cold and stale!

I am missing half my order!!!!!! 4 portions of fries

Order and it said food would arrive between 10.15-10.30, this then continued to change, when food do arrive all items were cold and had to be heated up again.

He went to the wrong house first and then continued to deliver me the wrong food

we just received only half of our order and someone else's order.

Been here many of times. Always badly packed and cold. Usually get the orders wrong. Never add the correct toppings. One example. I was just given a cold toffee late with no cream or flavour. AVOID!

Yet again, order never arrived but yet says delivered! Why do the delivery drivers not read the notes included?

the food wasn't delivered. where is the food?

did not arrive at all. was told to watch for currier but never arrived.

COLD CHIPS, NO STRAWS, NO NAPKINS

My young daughter and her best friend were terrorised by a male staff member this evening, he demanded they complete a customer satisfaction survey and refused to hand over my daughter’s meal until they had completed it. They were also having a nervous laugh over the survey and he demanded to know what they laughing at and threw their food at the table! Tried ringing the restaurant but surprise ! No answer…..

Wrong order received completely

The only thing we received in this order was the burgers and drinks and they were completely cold. We received the complete wrong pies and couldn't eat them. Out of an order for dinner we could two cold burgers and had to order food on another app

food ok but chips missing from order

Food arrived freezing, items missing and ordered a double sausage and egg McMuffin but got a single!

always forget stuff or get your order wrong..

Disappointed. Chips absolutely cold. Not even slightly warm. Ordered a vanilla milkshake and got strawberry. Dips. There were non. Usually the issue with dips.

food was freezing and the burgers weren't put together properly, they were every shape, looked like they had been stood on a few times

Everything is freezing and the sauces are missing

There is a lot of workers at this McDonald's and not very child friendly. The food was okay but there was no real atmosphere, well not a good one. Try a different McDonald's if you can.

no happy meal.no apple pie , no sauce and no straws . disgraceful

Absolutely awful - forgot part of our order - burgers were cold - changed them and they were also cold ! Threw our food in the bin - staff really need some training in customer service and even basic manners!

Food nice and warm as requested