Based on 2.257 opinions finded in 3 websites
Based on 2.257 opinions finded in 3 websites
Nº 156 in 237 in North Down
Opinions
I tried Bake Mag Double and it was great
Fatemeh Khoshro . 2024-10-31
MORE AT Google
The staff were nice and didn't take too long to get my order
g turner . 2024-10-20
MORE AT Google
Absolutely shocking. Ordered 2 large meals and got 2 small chips. Food was over cooked and not at all nice to eat, left the chips because they tasted old and full of salt Service was not with a smile or helpful. Every time we go in the staff don’t seem interested and service is always incredibly slow even when it’s not busy.
Victoria Dawson . 2024-10-17
MORE AT Google
i ordered a grilled sweet chilli chicken wrap n a coke zero n yous sent me a bacon caeser wrap n a full fat coke are yous tryin to make me fat
help girl im trapped in the test tube . 2024-10-15
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Food was terrible tonight. It looked like it was thrown together. One of the drinks was half spilt.
Riana . 2024-10-12
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nothing forgotten and on time. So far it's two for two this is a new record.
Dean . 2024-10-10
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the staff moves very slowly I wait 20 25 minutes for an order of two products, I don't know where the problem is but I think there is no line manager directing these employees to do their job properly or to move a little faster they sit and pretend they don't see you like they don't care about the customers they should to see them.....
Bogdan Bogdan . 2024-10-05
MORE AT Google
Food delivered all drinks a third full and wraps had stuff on them we didn't ask for!! Absolutely abysmal!! Will be claimymoney back!!
Alex . 2024-10-05
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Delivered it somewhere completely different
Chris . 2024-10-03
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The order incomplete and cold. I tried calling restaurant 4 times, but no response. Highly disappointed.
Jonathan . 2024-09-28
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Food was still warm when it got to mine
Kyle . 2024-09-28
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The food arrived cold. Fries were like stone. The patty had been cooked /dipped im oil fryer at least twice,it was not fresh. Did not enjoy.
Santa . 2024-09-22
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Good being able to track the delivery. Pleasant delivery guy.
Janice . 2024-09-20
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4th and last visit, every time it's late ng waiting with only two or three cars in line, staff are all very quietly spoken so you can't hear anything on the speaker or window, always end up pulled up to the waiting area, waiting for cold food and not once have I received my full order, always always something missing. Time before last I asked for a callback from management about the issue and I'm still waiting. Save the headache and go down the road to Connswater or Dundonald
Tiny B . 2024-09-19
MORE AT Google
Two items were wrong food was cold. driver sat outside restraunt for 30 minutes before driving to my house.
Sophie . 2024-09-16
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food was freezing, mcflurrys were melted and it took almost 2 hours for delivery
danielle . 2024-09-14
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order was wrong and not warm. missing items to. this has happened twice from here. won't get from this branch again.
swain . 2024-09-14
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Everything Actually showed up and I mean everything. even the napkins!! AND IT WAS ACTUALLY WARM like straight out of the fryer I'm lost for words.
Dean . 2024-09-13
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coffee was spiling out every where and fries freezing
natalie . 2024-09-10
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driver not friendly, order was wrong. requested no pickle. i got pickle
shirl . 2024-09-09
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saying food delivered it did not come to 14 knock way
Chris . 2024-09-08
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no dips, food cold and chips were stale not fresh at all.
Craig . 2024-09-07
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Didn't receive any dips yet again. Three times in a row now. last time I'll be ordering from McDonalds. Useless
Oliver . 2024-09-07
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Ordered the new Philly steak cheese burger, got a burger bun with no meat…. Whoever is playing practical jokes on customers here needs the sack.
crikio . 2024-09-07
MORE AT Google
Cool McDonald's very modernized and clean. Fast good quality service too.
Connor Hunter . 2024-09-07
MORE AT Google
Terrible. Had to send the order back as the food wad left in the lift for nearly 10 mins. Came back being told it was remade fresh, some of it wasn't. Avoid at all costs
Wandering Campervan . 2024-09-03
MORE AT Google
Food is terrible, went this morning and there was egg shells in my sausage egg mcmuffin, in other occasions i have had a burnt brownie, wrong orders multiple times and missing items. Although the staff is okay.
Chicky Fer* . 2024-09-01
MORE AT Google
my order has NOT been delivered!!
Odette . 2024-09-01
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large milkshake was only half full
John . 2024-08-30
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This particular restaurant is one I've only experienced recently but is a modern one with the usual menu and ample parking spaces.
Alan Hughes . 2024-08-29
MORE AT Google
Haven't ordered for a while was happy when it arrived!
Jason . 2024-08-29
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Absolutely useless, as shown on receipt I ordered three fries to go with three burgers for three people but only received one fries leaving two people very hungry!
Richard Steven . 2024-08-26
MORE AT Google
Ordered chips. Didn't get them. I ordered 3 things. 11 at night. What even??
archie stewart . 2024-08-25
MORE AT Google
Half the order missing as always!
Alanna . 2024-08-21
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Recently I went to McDonalds knocknagoney and my experience was really bad because they for ages to get my food ready so I said to my mum to go and ask and they said they had a timer on the food which they didn’t so meant that we didn’t get are food at all so I don’t know if the customer service is any good because they take for ages to get food ready
Louis hutchinson . 2024-08-20
MORE AT Google
second time I never get the food , it is been delivered to the wrong address, should not leave all the gypsies to do this job as they can not do it properly
Alex . 2024-08-17
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Served by Marie today. Excellent service. Fair price. The place was spotless, as were the toilets. Marie was great with the kids. Very happy with everything.
Gerard Mc Cauley . 2024-08-13
MORE AT Google
I had ordered 4 sauces with my meal and they weren't there in my order
April . 2024-08-11
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No drinks and no dips arrived.
Julie-Ann . 2024-08-11
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food arrived cold and without the requested dips
alan . 2024-08-10
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ordered a 5 chicken select meal and a 3 and a half chicken select 🤷🏼♀️
Nicki . 2024-08-08
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Everything present & it was a big annoying order, great job 👏 👍
Sam . 2024-08-05
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This isn’t the first time i have ordered food and sauces and the sauces haven’t came. You know there is nothing worse than eating dry chicken nuggets!
natalka . 2024-08-01
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Possibly the worst McDonald’s I’ve ever been to, from getting hit with £3 in 10ps to getting order wrong not once but twice within a few days when I perfectly explained what it was I wanted as the child was allergic to cheese!, not be back. Maybe it the staff would listen more often things could improve
john mck . 2024-07-31
MORE AT Google
I perfer going to here as compared to others its well laid out good parking bays for orders taking longer. Dont get me started about abbeycentre or glengormly near cinema But the food is always decen and u have the big carpark of teacos to eat ur food.
David . 2024-07-24
MORE AT Google
There is a reason I don’t eat “fast food” often!! Drive thru service was ok but food was terrible.
WR J . 2024-07-23
MORE AT Google
Wanted to get breakfast here as me and kids had a busy day out and about but just got some drinks and decided to order on their app later when we were going to be home,I know this isn't a review for the app but as I have opportunity I'm just going to put it up,ordered on app while we were still out timed for it to come when we got home it came my 2 sons orders were there but mine was not,I wasn't even shocked to be honest not the first time it's happened, went onto app for help to say it didn't come and it was just useless. But the store while we were getting our drinks at start of day was great staff very nice as always.
Lisa Doran . 2024-07-18
MORE AT Google
food was covered in the drink which was spilled over and the driver pretended he didn't know English and walked off
Michael . 2024-07-18
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Can someone please teach the delivery drivers how to read maps/addresses
Kara . 2024-07-16
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Forgot the 20 nuggets. Always forget something. I just can’t believe they sent the sauces 🤣
Paige . 2024-07-16
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fast service and food was fresh from the drive thru
Dean Wright . 2024-07-11
MORE AT Google
Great service from duty manager ...sorted a minor issue quickly qnd efficiently....top marks McDonald's
Richard F . 2024-07-07
MORE AT Google
I didn't receive my dip curry or sweet chilli but i paid fr it im not happy about that
Emma . 2024-07-06
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Has to be the worst McDonalds in the county for getting orders wrong. I’m my own worst enemy for going back but it’s the handiest to me and I love McDonalds lol. However they consistently get orders wrong so always make sure you check yours before you drive off. It’s became a running joke about items they’ll miss anytime we go. Tonight I got a cheeseburger without the actual meat patty in it. Then when they gave me a new one, it wasn’t what I ordered. Lol. There is ALWAYS something wrong with your order. Don’t expect apologies either from here for their mistakes. You’ll not get one!
Danie J . 2024-07-06
MORE AT Google
You sent an ice cream but i never ordered it..but ty it was a pleasant surprise..x
Margaret . 2024-07-05
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terrible quality and cold, I still ate it, that says alot about me but even more about the food.
Dean . 2024-07-05
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I had an extremely disappointing experience at McDonald's today. First, they completely forgot my chips and the sauces I specifically requested. These items are a basic part of the meal, and their absence made the entire meal incomplete and unsatisfying. To make matters worse, when my order was delivered my 2 diet cokes were spilt everywhere leaving only half of my large drinks. I take my Diet Coke very seriously and it is a key part of my day, it left me in complete anger when I couldn’t have my desired amount of my favourite drink. This level of carelessness is unacceptable for any restaurant, let alone a well-established chain like McDonald's. The lack of attention to detail and customer care was evident, and it left me very dissatisfied. On top of this disgrace of an experience, my delivery driver lacked the common knowledge to locate my house asking for directions of me, as if it’s not his job to delivery my order and simply use a satnav. I hope you realise that I am enraged and infuriated by this disgusting behaviour on your half. I expected a simple, hassle-free meal and ended up with a mess and a poor dining experience. I won't be returning anytime soon.
Roisin Wright . 2024-07-04
MORE AT Google
Shianne was brilliant, the food good too🍗🙂
Jorge Vitales Martín . 2024-07-01
MORE AT Google
Shocking food came completely cold all has to be warmed up in Airfryer, happening most times now when ya order anything on Just Eat
Annmarie . 2024-07-01
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Best McDonalds about.. food was delicious and order was perfect.. thanks guys.
James . 2024-06-26
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food was cold..driver couldn't find address which no one else.ever has a problem..I was on the phone to him telling him to go for 30mins he just had no clue ..had to go meet him using tracker on app..food was.freezing
debra . 2024-06-25
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Was extremely late, nuggets were cold and drink was entirely missing.
Tyler . 2024-06-23
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Not Delivered saying it is...waiting 2 hours 😒
Stacey . 2024-06-23
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Didn’t receive my food. Had to travel myself to buy another one
Leon . 2024-06-23
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Food was opened and cold and delivery driver was rude and went to the wrong address
Niamh . 2024-06-22
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Order wrong once again ! Didn’t receive chicken nugget share box this time round ! Near every time I order from here whether it’s a delivery or going to this McDonald’s they always mess the order up. The receipt is there on the bag like how can you still mess it up ?!
Gemma . 2024-06-22
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this is the 5th time ive got delivery and my drinks have all been spilt and driver says they can do nothing about it then when ive went to McDonalds there blaming driver.
brendan . 2024-06-21
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Every time we order from here there is something missing from the order. That’s not an exaggeration either, it’s every time. Now have to wait to see if justeat will compensate me for the food I never received!
Gareth . 2024-06-21
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This mc d's well it's like the twilight zone. 2nd car here 5 minutes and still haven't taken my order.
Johno . 2024-06-21
MORE AT Google
Once again an order from this McDonalds has items missing. The bags are all sealed so it’s an issue with the restaurant and it needs sorted.
Philip . 2024-06-21
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chicken and chips were freezing and forgot sauce and gave wrong flavour milkshake plus I ordered 2 drink and only received 1 straw very unprofessional.
Warren . 2024-06-20
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The food was cold and the dips were missing. The food was cold even though it was delivered on time which suggests that it wasn’t fresh and was just sitting.
Alan . 2024-06-20
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first time ever everything was there, on time, and warm. i actually had a bit of a stroke even the missus thought it was a set up. but fair play!
Martin . 2024-06-19
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My delivery didn’t even get here but on the website it says it was delivered and when I go onto my order still says driver at restaurant
Corey . 2024-06-19
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Food never even arrived, zero options on the app to even contact support about this, disgusting customer service from Just Eat. You're telling me this is the first time a driver hasn't delivered the order?
Matthew . 2024-06-19
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Don’t bother ordering dips you never get them.
louise . 2024-06-18
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nice and warm for a change. great 👍🏽
kelly . 2024-06-17
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I am missing half my order!!!!!! 4 portions of fries
J . 2024-06-16
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Order and it said food would arrive between 10.15-10.30, this then continued to change, when food do arrive all items were cold and had to be heated up again.
shannon . 2024-06-16
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I really couldn't say how late it was as apparently the map was lost and constantly kept pushing time back! Food completely wrong order, was 2 different order numbers on it, freezing cold and stale!
Nicola . 2024-06-16
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He went to the wrong house first and then continued to deliver me the wrong food
Kane . 2024-06-15
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we just received only half of our order and someone else's order.
Annie . 2024-06-15
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Been here many of times. Always badly packed and cold. Usually get the orders wrong. Never add the correct toppings. One example. I was just given a cold toffee late with no cream or flavour. AVOID!
Jed Davies . 2024-06-14
MORE AT Google
the food wasn't delivered. where is the food?
Diovetti . 2024-06-13
MORE AT Just Eat
Yet again, order never arrived but yet says delivered! Why do the delivery drivers not read the notes included?
Rankin . 2024-06-13
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did not arrive at all. was told to watch for currier but never arrived.
Elvina . 2024-06-13
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My young daughter and her best friend were terrorised by a male staff member this evening, he demanded they complete a customer satisfaction survey and refused to hand over my daughter’s meal until they had completed it. They were also having a nervous laugh over the survey and he demanded to know what they laughing at and threw their food at the table! Tried ringing the restaurant but surprise ! No answer…..
SHAUN HOWE . 2024-06-12
MORE AT Google
COLD CHIPS, NO STRAWS, NO NAPKINS
JANINE . 2024-06-12
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Wrong order received completely
Simon . 2024-06-12
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The only thing we received in this order was the burgers and drinks and they were completely cold. We received the complete wrong pies and couldn't eat them. Out of an order for dinner we could two cold burgers and had to order food on another app
Amy . 2024-06-11
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food ok but chips missing from order
Jane . 2024-06-09
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Food arrived freezing, items missing and ordered a double sausage and egg McMuffin but got a single!
Stuart . 2024-06-09
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always forget stuff or get your order wrong..
Leah Moorr . 2024-06-09
MORE AT Google
Disappointed. Chips absolutely cold. Not even slightly warm. Ordered a vanilla milkshake and got strawberry. Dips. There were non. Usually the issue with dips.
Michael . 2024-06-08
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food was freezing and the burgers weren't put together properly, they were every shape, looked like they had been stood on a few times
Olivia . 2024-06-08
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Everything is freezing and the sauces are missing
Curtis . 2024-06-07
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There is a lot of workers at this McDonald's and not very child friendly. The food was okay but there was no real atmosphere, well not a good one. Try a different McDonald's if you can.
Christine Martin . 2024-06-07
MORE AT Google
no happy meal.no apple pie , no sauce and no straws . disgraceful
joanne . 2024-06-06
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Absolutely awful - forgot part of our order - burgers were cold - changed them and they were also cold ! Threw our food in the bin - staff really need some training in customer service and even basic manners!
connie edgar . 2024-06-05
MORE AT Google
Food nice and warm as requested
Alison . 2024-06-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2020 Opinions
368 Opinions
An elderly lady with wavy/curly hair was very rude towards my mother. My mother and I attend the cafe in the evening, was served by a lovely young lady. Shortly while my mother and I mind our own business this elderly lady came close to our table and was making a lot of loud bang nosies around our table and kept staring at my mother. My mother felt uncomfortable then informed me we need to drink up our drinks as she felt that the cafe may be closing very soon. But I reassured my mother we still have 45 mins left and there is roughly 4/5 more new customers coming in after we sat down having our drinks. The elderly lady felt that she still has to stared at my mother to the point she felt uncomfortable and questioning is it because we were the only Asians people at the cafe and we were not welcoming from her? My mum asked the lady if she is okay as she wouldn’t stop looking at her and the elderly lady storm toward my mother and I and sharply say if my mum is okay and I quickly questioning the lady of why was she kept staying at my mother and she said my mum was staying at her too and I responded that it’s because she would not stop staring at my mum and it is making her feel uncomfortable and kept making nosies around our table and our table only. When I was defending my mother she quickly realised that all the customers and the other two young staff are questioning of what is going on as we came in and mind our own business and was very friendly back to all the staff members. The elderly lady then apologised to my mother but I felt that the apology was not sincerely and felt that she had too because everyone was looking at her.