McDonald's in Great Yarmouth

Unfortunately it’s barely warm so dissapointed

waited an hour and a half for order food was cold and milk shakes were watery and tasted awful

Took over 1 hour and 20 minutes to arrive from ordering and all the food was stone cold.

I’m missing a wrap meal and a Big Mac burger I’m not happy as this is the second time in the last 24hrs really angry !

Over half the order missing I asked the driver and he slammed his car door so rude still disappointed about not receiving my whole order !

Food was freezing cold and wasn’t accepted

ordered at 15.52. wrap was made at 16.15 did not get delivered until 16.48. all meals stone cold

Dips missing for the fifth time!!!!!! Use your eyes!!!

Not the drivers fault but half my order is missing. No good to anyone!

Food was ok chips were stone cold burgers were a bit warm

Food was cold when it got to me, missing nuggets from the happy meal. The driver also made me walk a few minutes away to get my food with two young children. Trying to say he couldn’t find it when it’s one straight road you follow round !!!!

Meals ordered, only 2 packets of chips delivered.

The delivery slot kept being extended from 940am to 1040am appalling to have to wait for so much money on delivery

I feel like 9/10 there are things missing from my order. It’s so frustrating!

once again wrong order not happy one unhappy child

Forgot dips as per usual. Chips cold and dry. Yet again another disappointment

drinks were spilt all in the bag.

food was all there delivery was on time. but sadly food was cold which spoilt the meal.

the milk shake tastes horrible

great delivery, everything present for a change, unfortunately a tad cold due to the driver seemingly caught in traffic so no big loss

Had Diet Coke instead of normal no sauce with chicken nuggets and no straws

Totally wrong order turned up! ordered food for 4 adults with milkshakes ,got 2 small happy meals & a burger and small fries, the drinks were worse, a tiny fruit shoot & a tiny water. Spoke to McDonalds & they told me that they could not do anything and to speak to Just Eat!!!

A nice big restaurant. Have always got our orders correct and staff and friendly.

my breakfast wrap only had hash brown and egg in it. with brown sauce bit disappointed. sorry can't do a photo I've eaten it. it was also not very hot.

time kept changing for delivery time. arrived cold and stale.

Courier was on a push bike. Food cold, oj leaking and fell out of the bottom of the bag. Courier couldn’t get a signal for the code and held onto the food for ages. Had the cheek to ask if he could connect to our WiFi. Meanwhile food was sat there.

Perfection! Last Sausage and egg McMuffin before hitting the continent! Ordered and the app and for once the order was there by the time I parked up.

I ordered the food at 6pm and it turned up at 8.15 after me trying to get in contact with just eat to cancel after the times kept getting pushed back. I have pictures of the times I kept getting given so had to cancel the order when it turned up at my house.

item missing no Malteser mc furry

Can I ask do employees get a bonus or commission for not providing syrup or the smallest amounts with strawberry lemonade? Everytime my wife orders one she gets the smallest amount of the syrup meaning it isn’t a strawberry lemonade it’s just frozen tasteless ice!

It was ok the kids enjoyed their meals which is the main thing.

Very nice meal.I was there with family. A member of staff helped me with my order as I was having problems.

The service doesn't deserve any stars. Rude and arrogant staff member at drive through window. Line up of cars all told to wait for their order as usual, served ice cream first then told to wait. I asked if I could have the ice cream served with the rest of the order as it's common sense it would melt. Was scoffed at and told "no, but I can chuck it in our freezer while you wait". Got home to find the fries thrown in the happy meal box with the fries packet on top not even opened. Is it so hard to deliver a reasonable level of customer service for people who are paying for food? After a 12 hour shift as an emergency worker I dont expect this type of attitude when picking up a quick dinner. The boy who served me felt so slighted that I made a reasonable request. Good luck in the big wide world eventually, with that attitude you're not going anywhere.

the drinks were spilled and it was Luke warm

Order missing items, includong all of the drinks

I think Mac Donald’s need to employ people who can read, I’ve been sent a latte instead of a hot chocolate, ridiculous.

Poor. McFlurry melted. Chips cold. Sauces missing. 8pm on a Sunday and they can’t get that right. Do not buy McDonald for del as it always terrible

fries were cold and hard burgers and nuggets were also cold

Order taken from a man in a tent who clearly enjoyed my music too much to focus on the order being taken as he took it down wrong and added extra items. Payed all fine. Tried to tell ladies at window about extra items and refund etc and was greeted with too disgustingly rude people. Only to proceed to wait for ages for a refund which was given to me in cash and I was short changed!!! Shocker of a service. Manners cost nothing!

missed an item out, they refunded the item, then I had to re order cost of the item was covered, but had to spend over £4 to get it replaced, great con.

Cold, cold food!! Delayed delivery time. No good!

Please don't forget the sauce guys! The fries just aren't the same without the curry sauce, it's an essential part of the order!

My wrap came with out the bacon in it , chips was cold and there was no sauce which i asked for

Chips were cold apart from that ok

Cold chips ,took 17000 points off my account and didn't get the food ,

Food looked liked it been thrown about again missing straws and sauces

Food was cold and was missing fries and a large classic coke

I got sent two quarter pounders instead of two mcribs. Nice one. Wrong drinks too.

Food was very tasty but abit cold, courier was amazing and very fast !

no straws, no ketchup and if that was a Philly stack it certainly wasn't as illustrated and not worth the money. over £20 with delivery, shocking!!

food was cold, drinks was tipped out, food missing!

ordered at 18:45 and didnt arrive until 2 hours later. All food and hot drinks were stone cold and inedible.

If you received your order via drive thru, be sure to check it.

Early, food was still very warm best delivery I’ve ever had so far

The best in Ashford. Very quick service.

Every time I order nuggets or fillets, they forget the dips

No dips cold just awful have made a complaint

I took drive thru service. But they instructed me to wait in the parking space for more than 5 minutes.

Drinks had no ice, were warm and not fizzy :(

All we got was drinks, when approaching the driver that there was no food, showed him the receipt he told us it isn’t his problem and he can’t do anything then drove off (with the receipt). He was very rude and offered no help at all. We had to end up cooking the children dinner after promising them they would be getting McDonald’s. Honestly ridiculous

My bag was open and my drink was not cold and no ice not very happy with that at all

Ordered at 6.35 order arrived at 7.25 stone cold

My order did not and has still not arrived!!

coke was in a coffee cup, the double sausage and egg Mc muffin was dry and not tasty at all

Delivery was ok not the driver fault that my house is showing incorrect position. Reported twice no change. One portion of fries was missing

Ok but hot chocolate was only slightly warm and both muffins were gone cold.

the chips where rubbery but the rest was great x

chips were not only cold but taste like rubber. the wrap was also stone cold. I only live up the road from the restaurant so I can't understand why it was so cold. very disappointed 😞.

Used as a green laner car park it seems at the Ashford cinema McDonald's, makes it hard to park for food. Same group were outside matalan,

The food was cold and the ice cream had melted so not happy

Everytime we order something is either missing or wrong

Food was stone cold. Everything from chips to the nuggets to the burgers.

Chips were like carboard and were very dry and stale. Very disappointed. No straws given for the drink and milkshake either.

Handy McDonald's to stop off for breakfast, coming back from France. Nice & clean too 👍🏻

This food was pushed back over 2 hours and never arrived. Now says delivered at 11:15pm, yet it’s now only 10:50pm !! How was food delivered 30minutes into the future ??? Ps.. food never arrived

Online order to pick up in drive through very quick food always hot at this particular restaurant

by the time it was delivered the food was cold! drinks wad missing I won't my money back

delivery driver 10/10 cannot fault him. accidently fell over and spilt the drinks and mcflurrys but replaced them himself . .. cannot fault him thank you .

food to cold to eat. delivery person failed to call to ask for directions. had to throw food away as it was to cold to eat. poor communication due to language barrier. lost out on £32.32

I waited a long time for my food and had to ring the restaurant to find out what was going on with my order,

Food was delivered in good condition.

We had a long wait for an order we placed on the app, but when it arrived, it was ok. They must just have been having a busy day

For Saturday lunchtime it was busy but quick service and clean and food was really nice and also hot 🔥

Food get better recently here. I remember couple years ago food was rubbish. Pretty decent now. My kids said the same thing.

Food great as always, service very slow but they were very busy. Atmosphere wasn't great due to waiting in the car in the car Park which had limited spaces so took 3 drive arounds to get a place. Then people were arguing over lanes and pushing in. A lot of youngsters speeding round the car Park and reckless driving showing off to their friends. My son was a bit scared and wanted to leave.

delivery time was given then changed half way through to 20 mins later than given time. all of food was stone cold, we had to re heat all of it as not even the slightest bit warm. milkshake had been left so long it had completely melted..

Food was cold upon arrival and driver failed to read delivery notes

Loved it! Great attentive service even on this busy evening!

God this place is slow! Every time I come here I think, how did I forget how slow they were last time... basic food is 15 minutes on a weekend evening, mcdonalds have accomplished being expensive, slow and poor quality, both mcdonalds and this place needs major changes

Food was lueke warm. Service no word was spoken. None existing atmosphere.

Drive through is too slow considering it's there Busiest part in the morning

Food arrived freezing cold, no chicken nuggets as suggested on website

My order never turned up but said it was delivered

No photos but everything as expected. We were very hungry as we were on a trip, and the food was warm. Compared to Easter Europe McDonald's only mayo is missing in sachets but at least the sauce is free.

They obviously couldn’t find my address, I followed them on the map and they stopped a road over, stopped for too long at the wrong house, someone got some free food, then said delivered l. I suppose it was just to the wrong house.

Late and paid for a meal but no fries???

items missing second time in a row. Won't be ordering from here again.

Hardly ever seem to get my order right and never put the dips in the bag that I’ve actually paid for! Also requested no pickle in happy meal and of course there was!

Delivered to wrong address and then it was completely the wrong order

The food was cold on arrival and I’m very disappointed