McDonald's in Wolverhampton

Food always comes cold Never bring you straws For your milkshakes And it’s been like this well over 12 months It’s a joke Sort your shit out

Can't fault it food fresh. Clean restaurant friendly staff. Fast service. Perfect.

Would give zero if possible slow waiting in drive through for 20 minutes then made to park up foods stale and cold they should be shut down worst McDonald’s in britain

fries was dry and cold drink wasn’t even filled up all the way ordered again another day waited three hours just for them to cancel my order?

Food was okay a little on the cold side, my McFlurry was wrong ordered a malteasers one and got smarties and McDonalds has definitely got expensive lately for what u get.

Very good overall, been here many times never let me down. A good reliable maccas.

Fries cold and wasn’t even a full portion . Burger came with pickles which I took off when ordering

Slow and dead for rush hour miserable staff

Fries was missing and bites but delivery time was good

I forgot about this and I did not get the order delivered

the burger was undercooked i didnt recieve the drink i ordered

Driver spilt half the drink whilst delivering and no sauces with order.

They kept changing the delivery so we had to wait an hour for the food it came and a drink was leaking and leaked everywhere they forgot a milkshake 3 McFlurrys and a toffee pie and it didn’t state unavailable on the menu.

For the 2nd time visiting bilston McDonald's, the drinks have been incomplete and vile taste..

Very bad my food didn't come and still got charged me for it

Always has what I want fabulous, the limited edition toasted marshmallow hot chocolate and coffee lattes were lovely. I had the bbq Mc Rib. It was delicious 😋

I still waiting for my order,is about 20 min

Ed was very attentive and extra helpful, best customer service we have received in mc Donald's. He has to be praised.

I've been here a few times often having to wait in a bay for food. My order has been bought out by a young indian trainee lad his name is AJ I think its on his badge. Such a lovely young lad, with big smile on his face a and a sweet manner.

food was stone , doubt it's the drivers fault but unacceptable, give me a refund

The staff always impress me at this Mcdonalds, I use the place late at night after a long shift at work. Always they are friendly and professional.

We were parked food was cold by the time we got it.

Coffee and a snack early hours, Just what was needed.

Food was cold she late delivery not happy

How hard can it possibly be to check items off a list and put them into a bag? I’ve never received the correct order. The level of ridiculousness is off the scale. You order latte a coke arrives, I ordered 2 meals only fries were packed. They try to blame it on the driver, but the bags are sealed with the receipt attached stating everything that’s SUPPOSED to be in the bag. It doesn’t take a university degree to figure out you’ve packed 2 items in a bag instead of 6. Useless place.

No call or message when order was delivered. Went outside to check and no order there Gimme my money back

Got a completely different order!

Always hot and correct my order is

The quality of the food is not good. Hardly ever fresh. Fries are always cold and rubbery and the burgers are so dry. Will never buy food again from bilston store.

Fantastic ! Place to be Good Customer Service As Well ! With big Smile.... 2024

Fries were cold, mozzarella dippers was barely warm and mcflurries were half melted, absolutely poor quality.

Mcdonalds is what it is. Little slow on the service food was fine as far as fast food goes.

Good morning the good was the wrong food what u have ad

If I could give less than one star I would, my food not only took ages to come mine and my partners food came cold without the dips we ordered, absolutely shocking the state my fries came in, I’ve worked in hospitality myself, I understand people get busy but I have never sent food out in that state.

i like chicken have a five star

when ordering they mess up orders most of the time even missing out certain foods or specific orders

Great food, I had a Philly Cheese Stack meal with fries and a coke and they brought it within 8 minutes and the fries were warm and the burger was juicy and delicious, restaurant was quite busy but I am happy with my experience so it gets a 4 star rating!

Not much of a McDonald's user, but this place does tend to get more their fair share of people with bad attitudes, poor staff have too deal with some people who I think maybe should stay home and learn to cook instead of inflicting themselves onto the world, just sitting in your car and making a food order Is not that difficult and should lead to anyone being abusive towards the staff

cold food. coca cola spilt, burger had coca cola on it despite it being in a different bag than the coca cola.

Nice hot well prepared food , very quiet service, enjoyable experience for a quick stop off with three adults and two grandchildren........👌

U know u don’t need A* results to put a chicken patty in a bloody bun how on the earth do u make a chicken burger and not put a chicken patty in like how? Plus why are all staff always busy chatting away instead of doing their job how hard is it u get paid to work so bloody work. U can do ur chit chat after work or on ur break why mess up customers orders. Don’t want to work simple don’t go there to work. I’m guessing the staff never get their orders wrong. Either way u get a delivery, go in or drive thru they can never get an order right!!! Mc Donald’s really need to get some standards back in!!

Go in here most times we come to Blackpool. Very clean and friendly staff always willing to help. A good place to visit.

Shift manager Jerome in bilston is an absolute legend ,lost count of how many times he's been nice to my kids ,He just makes bilston macdonalds a happy and friendly place to eat,Top man Jerome 👍

Ordered Grimace Shake and paid for - McDonald's edited my reciept without it, depsite being charged via Just Eat and now I've been jokingly given account credit when I won't be using it again. Also this McdDonald's phone line is dead

Went through drive thru, food warm and ready, I'd ordered via the app

Driver experienced an attempted robbery and yet still got the food delivered. Amazing person and deserves a pay raise

It's McDonalds so service was fast.

nothing what I order 26 for two pks of fries 🍟 cold would not get of car hand IE out of car can't call him bk

Didn’t receive half off my order not happy at all…. Especially when I was hungry while I’m pregnant

No longer been doing deliveries via the MCDONALDS app for the past 1/2 months. Annoying tbh

Missing items had to reorder and get charged again for delivery only giving start because its compulsory delivery driver was quick shame mcdonalds delayed it

Spicy raps coke disgusting when paying extra for sugar with it

Gave me a Big Mac instead of a chicken sandwich meal. Drive though staff was more interested in the tramp putting something under the tyre of on of the staffs vehicle! Couldn’t be arsed to put my points on my app! I always go to Maccys and this was the worst experience I’ve ever had.

The chicken mayo’s and chicken nuggets tasted like rubber they had to be thrown away disgusting couldnt enjoy my meal . the chips were cold like theyd been there for ages few where unedablebas they still has the potato peel on

Food was hot when it came to the table, the girls how was cleaning tables Sam and Lou was so pleasant to speak to , very friendly!!! Shame the Cannock Rd mackies was the same

Where is my food? I heard car doors close, and I got my unique code for the driver, but nobody has rung my flat. After that, the Just Eat page shows it's delivered

Manager was very nice, after someone else had taken our order. Replaced quick

all the burgars was squashed as it was a large order and was all put into 1 bag and I only recieved 1 dip

just standard half warm mcds food tbh

Avoid going at breakfast times. For some reason, REALLY slow, if with me being the only person in the line..

delivery time kept being changed by the time it arrived it was cold on top of that 2 small fries were missing and a cheeseburger

Ordered food was cold daughter is allergic to banana ordered a chocolate milkshake and they send out a banana one !!!!!!

Every single time we order here theres always always always always always always always always and I mean all the time missing items. Never ending missing items. Please do your job properly.

9 times out of 10 they get the order wrong. I mean how can you miss out half the order pratcially every time?! On the rare occasion the order is right the burgers are burnt or the chips are cold!

You didn't deliver to the right address and gave someone else my food eventhoigh you was outside my house in your car

Everything was hot delivered early. Food was great

Delivery driver forgot my food and brought drinks, luckily McDonald’s gave me my order and gave me a fresh order for the trouble

Driver didn’t deliver my order

Basically nothing showed up and they took ages to do the order also sent a coke instead of milkshakes

No sauce (not the free sauce) no straw no napkins didn’t send both portions of chips, send a coke when we ordered a large milkshake everytime I have McDonald’s from here it’s terrible don’t bother

Missing onions an sauce looks like it’s been thrown together

Did make vast improvements over last year and they were doing the best burgers for a while. But i don't know why but the burgers have become more average again.

I didnt get my Mcspicy so i am really not happy with the service

Mcdonalds is always great but this branch is qlways 5 star.

food was cold and nuggets tasted like they had been warmed up in microwave

Absolutely terrible these last few weeks food cold missing items every single time will not be using place again

Absolutely awful - 3 large orders , food barely warm and fries completely undercooked- went right in the bin ! Avoid , terrible service all round

Missing half my order, fries were stone cold and burgers looked like they where thrown together

drinks where barely even filled half way each

didn't receive any off the food I ordered the drink was split open and the driver was calling me telling me to go outside but the he didn't even have what I ordered. said he would go back to McDonalds but still revived nothing.

Not all of the order came am missing the mcflurry

As driver handed to me, the drinks bag split everywhere. Food bag was also wet so delivery driver said he would sort. He never came back. Just eat are asking for a picture of the damaged food to refund me!!!

completely wrong order got someone else's

2 hr later my food still aint here

Food was the typical mcdonalds food but the staff were great and looked like they were actually happy to be there. Order recieved very quickly and all correct

Been good 6yrs Since I have been to this McDonald's Bilston Food was Terrible and cheese was thicker then the Burger 🍔 And for the money they asking this days not worth it

Burned food. Not fresh. I’m not happy

I really don't know why I keep ordering from here I swear if I didn't have kids I wouldn't food always missing or wrong I end up driving down after ordering to sort my order what's the point in paying extra for just eat

Had a drive-thru meal, fries were cold, remainder of meal was ok.

Hot packed well drinks separate totally better.

Always busy as its a small mcdonalds, gets hectic, slow service. Car park gets busy as well and more so the drive thru. When you do get served it's very hot so it's fresh which is a bonus

If only the fries had been the usual tepidness, but half cooked and partially rotten this time. Not to mention my milkshakes, I would love to review them but I got coke instead. How on earth do you confuse the 2? As for the burgers, thrown together would best describe that! Update 1, 04/06/24 well the managed to mix up the milkshake with coke again!

Forgot my mozzarella dippers and garlic mayo

waited 40 mins after placing order, everything arrived cold, did not taste good at all

Says my order arrived however I haven’t received it I am very unsatisfied

Do not go there, they allow beggers to sit at the pay point, it puts me off my food and don't want to go there, I took my girlfriend, and she gave the begger in the drive through a tena, if half the people did that who go through the drive through, how much money do you think they make, 400 plus a day, they make more money than any off us in 1 day, and what can I say to my girlfriend, when she thinks she's helping someone, he's not even homeless or on the streets, I was as a child, and me and my dog, ate off food and starved half of the time, and we never begged, it's disgusting and shameful, and I can't believe mcdonald's in Bilston allow it, don't go there, go els where

There was no fries with the order

Wrong food was delivered I ordered chicken big mac meals and they sent normal big macs. a foreign object in one of the burgers

Waited 45 mins after estamated delivery time, paid £3.99 delivery fee when we live 5 mins down the road and also extra service charge. Which we are prepared to do if the food is delivered to a certain standard, however fries are rock hard, Big Macs freezing cold and the banana milkshake is basically a cup off ice cream with no banana flavouring at all, over all spent £13 for a £7.99 meal which I would begrudgingly do so if the food was at least warm!

It's a McDonald's, it is what you expect