Lucky Star Chinese Take Away in North Kesteven

Really nice food and delivered on time

took almost 2.5 hours to arrive, not ordering from here again

Ordered at 5.30, delivered at 7.35, an hour later than it said and by which time most of it was cold

HOUR LATE FOOD. Ordered it at 7pm, it arrived at 9.15pm & the sweet & sour chicken balls were missing. The food was cold & the house special chow mein soy sauce tastes very salty & strange. Both me & my husband are not well. DO NOT ORDER FROM THERE.

45 mins late, stone cold, duck had gone hard.

over 45 mins late had to ask what was going on

Please can you tell me where my food is thank you

Food took two hours to be delivered even though the order said it would be 30-50 minutes.

Waited over 2 hours for my food. Once it came it was amazing and great taste

Ordered in good time for 19:50 delivery and to get an update after chasing at 20:00 and told 20:10 and eventually arrived at 21:20

Very pleased with the service I have received

Excellent food and service. I can highly recommend.

All Cold, soggy beef not crispy. Sauce was thick.

Delicious food, very good portion size & red hot on delivery.

Why do I keep on trusting this venue

The delivery times are way out we waited over 2 hours for our food and the restaurant didn’t really seem to care when we complained

I am sorry to say the crispy chilli beef was not edible, rock hard, chewy, most definitely not crispy, it went in the bin.

So disappointing to receive food over an hour late. Food quality is good but far too slow. I’m not the first to flag this with the restaurant so something is going wrong.

Food never arrived, said they never received the order, currently trying to chafe a refund

shame they are always late. need to adjust their delivery times a bit.

arrived late, ordered prawn toast which came soggy inside so not cooked properly, rice came rock hard and mushrooms in my curry were not cooked properly!

No free prawn crackers like you get at every other Chinese takeaway and egg fried rice was abysmal was literally just rice, no egg. No meat on ribs.

I had to throw out the squid. It was just too tough and impossible to chew. I would have thought an experienced restaurant would know how to cook squid. The beef satay was not much better. Very sweet and not much reference to peanut sauce. I don’t think I will be ordering from this restaurant again.

Absolutely abysmal waited 2hrs phoned was told driver had just left then got a text saying my order had been cancelled

order didn't arrive after waiting 1.5 hoirs

Ordered crispy shredded chilli beef but got something else, everything else was correct, didn’t want to complain as I was hungry and ate some of the incorrect food anyway. Wasn’t as hot as it usually is, tasted good.

food wasn't hot when it came.

Delivery driver was very apologetic for delay and that went along way to change my mood, that was good customer service he deserves praise for that.

chips were dry and only just warm , chow main wasn't to usual standard and was also dry and lukewarm. Duck was also very dry and chewy. I would usually say I enjoy my food from you but today im extremely disappointed and felt the treat of the Duck was not worth the money and the refund only just covers the delivery charge so I'm not overly happy. would consider a different chinese in future

The original delivery time was about an hour, we received a call after an hour saying it would be another 20-25 mins but it was another hour. The food was cold and over cooked.

Pre-ordered 3 hours early. Had to chase twice. Eventually showed up nearly an hour late. Not happy at all.

Opted for Thai green curry as a variation from my usual choice ….. sadly that was a bad idea … in future I’ll have some more tried and tested options. Taste I’m afraid, is subjective and on this occasion I chose wrong. Normally a spot on restaurant choice.

Chicken chow mein was absoluty beautiful. Best chow mein ive had from any of the Chinese take aways in sleaford

It’s ok…. Definitely not the best… to be honest, the only Chinese in town on the delivery apps.

Prices were rediculous because of ordering through just eat and £3.50 to deliver less than a mile away? Food was very middle of the road and definitely nothing special. Will be going back to our usual chinese next time.

Always use lucky star, great food and big portions

I have used lucky star for a few years now and never had a problem with food or service . always 100%.

Great portions, plenty left over to have next day. Came hot and we live in a village outside of Sleaford.

Just a little late but great food!

Tried something new today and absolutely loved it :)

brilliant service as always thank you .

beautiful food, brilliant delivery time.

advertised as 35-50 mins time. Once ordered it was changed to over an hour and then delivered after an hour and a half! not sure if delivery guy or resteraunt.

brilliant service will certainly use again💯💯💯💯💯💯

Delicious meal delivered early and hot best meal from here

Found a metal screw in my duck chow main.

just perfect. I don't have a delivery very often, but can always say its spot on. delivery as stated and hot and delicious. considering we live in a village outside the town its so good to have a great takeaway when wanted.

Our food was 45 minutes late. As first time customers here, it wasn’t a great first impression. However, the food eventually arrived hot and was very tasty. I’d consider ordering again and hopefully delivery time will be more reasonable next time.

excellent service excellent food 👌

New to the area and wanted to find our new goto Chinese takeaway and now we have found it!. lovely food which was nice and hot when it arrived, can't wait for our next meal.

Excellent food and very quick delivery

my cat died because of how late this food was. RIP Puss in Boots

Food was piping hot and delicious. We had the chow mein and the won ton soup and they were both among the best we've had. Nothing was missing from the order and everything arrived on time by a lovely lady. Would definitely order from here again 😊

Food arrived late, cold and very greasy. We’ve had takeaways from here before which have been fine, but won’t be ordering from here again.

Excellent food and service as ever. Thank you!

Fantastic meal as always thank you so much for amazing service

Food was great, order was on time. Brilliant!

What to say, food was ok although chips were cold and tasted of cardboard. Main issue was it was delivered 1 hour 15 minutes late, which is just unacceptable.

Delicious food as always delivered by a lovely lady :) thank you :)

should have been between 6 and 6.20, turned up at 7. also food wasn't great, duck in plum sauce was actually 5 pieces of duck and about half a tin of pineapple. ribs were dry and tough. crab claws were nice though.

overly sweet and cold :( disappointed

Waited forever for the food . Not impressed.

service 2nd to none brilliant. Young girl does her job over and above. thank you

10/10 as usual. Fed 5 hungry teens with plenty of extras

On time,hot,tasty,and banging as usual👌👌

Great service and driver was very polite

Always reliable, friendly service.

Very disappointing. Gave me a wrong order 🤦🏻‍♂️

Great delivery time, food was tasty and we got exactly what was ordered. 10/10 will be using again :)

normal high standard of service

The beef wasn't crispy at all and the sauce was very watery and had a sour taste to it. The beef tasted off and had a weird texture. The food smelt slightly off and didn't look appealing. Very disappointed with it to the point I could not eat it, total waste of money.

always a good service from lucky star. but today exceptionally good. normally its cool but today still piping hot really good thank you.

the quality was so poor we had to leave most of it and the odd bit that was ok lost its appeal because of the rest. We had some poor food a while ago from here but gave them a second chance. The crispy duck was so dry and more like sawdust, the rice was a lump, shredded chilli was like rubber. Visually it looked bad so why would you serve it to someone.

Ordered half a duck but was more like a quarter. Will not order again

always good service never a problem from lucky star.

over all good but chicken balls are bit greasy and missing egg fried rice and delivery driver was friendly

Right at the back end of the delivery window

Always order from here and can't fault it.

Very good. Love the salt and pepper chips

Still not arrived..can't comment on the food that hasn't arrived yet. Don't normally have issues.

Forgot our drink that we had paid for.

Long wait for food. Over 2 hours for delivery and then below standard food, wanted to cancel and have a refund because of wait but they couldn’t.

Food was shown as delivered at 7:50 when it clearly it hadn't. I telephoned restaurant to be told they were just leaving the restaurant and would be with us in 15 minutes, it was not until 8:35 pm when it finally arrived. No apology but was told by delivery driver they had someone wait 4 hours the precious night. Poor service.

very professional as normal. thank you

Still waiting yet again late!!!!!

Hot, lovely & tasty as always :)

Ordered at 18:25 and arrived at 20:25

food was really poor, bland and stodgy. a real shame as its not the cheapest place around. the delivery time was shocking, over 2 hours waiting despite the app stating upto 50 minutes. so so disappointed, will certainly not be ordering again. total rank 😞

I received a message to say my food was on its way at 19.10, I called the restaurant at 19.45 to see where my order was. I then received a message to say my food had been delivered, still waiting almost an hour later. Poor customer service. obviously my food will be cold by the time it arrives it has been with the driver for almost an hour.

I think it’s appalling that it was nearly 2 hours late I won’t be ordering again

always good food and service. never had a bad problem ever been using lucky star over 6 years . not one complaint. many thank guys.

the food was excellent thanks very much

Order was correct and food was very good quality. Enjoyed by all - which has been a rarity for most takeaways for us lately!

The best food there is without fail and delivery was bang on! Faultless!!

Great portions, hot food and early delivery 👌

Food was brilliant. hit the spot on New Year’s Eve.

even though it was late being delivered, the meal was out of this world and we will definitely be using again. Thank you 😊

Delivery is either spot on or very late, food is always good though so it's difficult you give a fair review

The food was good and was hot as always. However if you put a time for food, then I would expect it to be around that time and not nearly 20 mins early than expected

My meal was Chicken and Pineapple and I had the same dish the sauce wasn't nice both times and my chicken needed a bit more attention it had white floppy stuff on it. Everyone else enjoyed thier meals, just mine each time. I don't like writing this review but I only ever order the same. But I can't order this again sorry. We lived in Ruskington and have food from you for a long time. So I am sorry.x