Based on 306 opinions finded in 2 websites
Opinions
Do not order from here food delivered with 5p in bottom of fried rice, offered refund but the point is food shud not contain money, absolutely disgusting!
💘sue & eric💘 . 2024-08-10
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cold by the time it arrived, nearly 2 hours late, whats the point i wasnt hungry anymore so it went in the bin waste of money, food used to be good but in the last year or so its got worse, never again
snowdrift1959 . 2024-08-10
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Excellent food, everything was so fresh and delicious. Highly recommend. We will revisit in our next visit to st Bees. Great service.
daniel s . 2024-08-04
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Absolute dog sh!t!! Staff were screaming at me down the phone after I had called to see were my delivery was as it had been over 2hrs. Will never return to this Chinese again!!!
Harry W . 2024-05-26
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Absolutely terrible staff are so rude had a female member of staff swear at me down the phone as I asked where my order was it had been over 2 hours once delivered food was missing and they told me I wasn’t getting what I paid for terrible food terrible staff and just a horrible experience all round!!!! Won’t be ordering from here again save your money
john . 2024-05-26
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Horrendous service. 3hr wait. Constant lies from an over friendly (well trained in BS CS) member of staff saying it’s on its way. Food average. Will not go there again Avoid unless collecting
M P . 2024-03-01
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Don’t waste your money. Food was over 2 hours late, food came cold. Phoned up and owner was not interested or helpful one bit. Won’t be coming back!!!!
Jay M . 2023-10-25
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Absolutely shocking, arrived and everything was freezing spent 34 pound on a cold tea, chicken had no chicken just bones, the fried rice was like boiled rice and blackbean sauce was watery with no blackbeans won't be going back.
Chloe M . 2023-04-25
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sTOOD IN SHOP LIKE A LEMON FOR ALMOST HALF HOUR AFTER BEING TOLD 10 MINUTED, ORDER RECEIVED, GOT HOME AND NO RICE, IS IT REALLY THAT HARD?
Graeme R . 2023-03-31
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Used as takeaway (same food that they serve) and genuinely thrown away half of it. It was completely tasteless with vegetables that had nothing to do with the dishes and totally slimy. Never again
Alessandro P . 2022-07-16
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I've had several meals delivered from the above. The food is authentic and delicious. Always delivered hot by very friendly drivers. I firmly recommend this excellent Chinese takeaway!!
Duncan R . 2021-10-27
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Took over a hour to come, was cold and not nice I ordered 10 ribs n only got 7. Most food was definitely warmed up and was dry
814deannab . 2021-04-02
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this a restaurant that readily takes your money via Foodhub however when it’s late in being delivered which it invariably is you cannot contact them. I e actually ordered another vendor who have taken my order and delivered it an hour earlier than they eventually arrived. When they did the food was cold and generally bland and lacking in quality. Money first quality of service incidental.
keithg422 . 2020-05-01
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My order had been delivered to the wrong address and when I received it all the food had been opened and was cold, after phoning to complain the phone was put down on me and they would not answer again, due to the current conditions of covid 19 the food was put in the bin, this takeaway should not be operating.
Passport18366765428 . 2020-04-30
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The take away has had a much needed face lift, and been taken over. Which enticed me to try them again. My daughter had said the food was very good. We ordered at 5.30pm on a Saturday night the food did not arrive until 8.45 pm OVER 3 HOURS. The phone was continually engaged which makes me think it was off the hook. The food itself well my husbands meal was cold once warmed up it was fine, my singapore fried rice was piping hot. The fact that it was a Saturday just is not good enough. To charge double the amount ANY other chinese in the area does for delivery but take triple the time is ridiculous.
mrsboroman . 2020-04-29
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Rubbish. Waited 1hr30 rang up. Told leaving now, Only 5 mins maximum away from shop. Rang again 30 minutes later to be told its going out on next delivery. So this is 2 hours later.... Chinese women first time in phone arrogant and no apology, second call was English and apologies. Will never order again, not the first incident. Keep clear...
paul b . 2019-11-29
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went here for a change nice food, bit slow on the service had to wait a long time but food was ok, will be going there again if its still there when i get back into town
. 2019-04-10
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Visited the Little Hong Kong for a meal with family. We opted for the Emporer Banquet. The food was excellent and staff attentive. Will definitely be visiting again very shortly with my extended family. Delicious food and produce.
Karen M . 2019-03-21
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Rubbish. Comes late, got one tonight with all meals and no rice.. Rang up agreed to sent full order back out. Just sent the rice another 30 mins later now got cold food and warm rice, very nasty on phone. So waited 2 hours for cold food.
paul b . 2018-12-09
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Ordered two meals and was told to give it an hour, 5 minutes short of 2 hours it finallly arrived and both meals were wrong, on phoning them twice they replied they were busy, no excuse really when your hungry, diabolical lies and service
Skins630 . 2018-08-19
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Not bad for a takeaway I just feel Whitehaven is saturated with takeaways and Mon of the want to shine above the rest. They're all just an average takeaway.
Rue L . 2018-08-06
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Lovely meal, hot and delicious. Unable to eat at hotel as hadn't booked so came across this venue, so very glad we did!
Tistricia . 2016-10-18
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Food was great nice and hot and everything we ordered came slightly long delivery time but it was a sat night
Michael . 2016-04-30
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Food was great nice and hot and everything we ordered came slightly long delivery time but it was a sat night
Michael . 2016-04-30
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Food was great nice and hot and everything we ordered came slightly long delivery time but it was a sat night
Michael . 2016-04-30
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It's not here yet 40 minutes late
Grahame . 2016-04-30
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Tiny portion, 1 hour 30 mins wait for delivery. Poor service
Luke . 2016-04-30
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Food was great nice and hot and everything we ordered came slightly long delivery time but it was a sat night
Michael . 2016-04-30
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It's not here yet 40 minutes late
Grahame . 2016-04-30
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It's not here yet 40 minutes late
Grahame . 2016-04-30
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Tiny portion, 1 hour 30 mins wait for delivery. Poor service
Luke . 2016-04-30
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Tiny portion, 1 hour 30 mins wait for delivery. Poor service
Luke . 2016-04-30
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It's not here yet 40 minutes late
Grahame . 2016-04-30
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Tiny portion, 1 hour 30 mins wait for delivery. Poor service
Luke . 2016-04-30
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Duck and pancakes tastes really good. But the other dishes lacked any flavour sadly.
James . 2016-04-28
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Duck and pancakes tastes really good. But the other dishes lacked any flavour sadly.
James . 2016-04-27
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Worst Lemon chicken ive ever had. Awful, won't be coming back
Charlie . 2016-04-22
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Worst Lemon chicken ive ever had. Awful, won't be coming back
Charlie . 2016-04-22
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Should have said in the order the food came in gravy and full of onions
Steph . 2016-04-16
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Should have said in the order the food came in gravy and full of onions
Steph . 2016-04-16
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Nothing special but arrived hot
Rachel . 2016-04-10
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Nearly 1 hour late not right food
pippa . 2016-04-04
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Nearly 1 hour late not right food
Pippa . 2016-04-04
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Delivery was right on time, even though the delivery driver had to stop and ring me for directions. The food was well prepared and arrived nice and hot, but it was . . . OK, I've had better from some Chinese takeaways, I've had worse from others. But with that said, I would consider ordering from here again.
Stuart . 2016-04-02
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Delivery was right on time, even though the delivery driver had to stop and ring me for directions. The food was well prepared and arrived nice and hot, but it was . . . OK, I've had better from some Chinese takeaways, I've had worse from others. But with that said, I would consider ordering from here again.
Stuart . 2016-04-01
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After initial confusion when order was rejected the delivery was made ahead of schedule and the food was great.
Eleanor . 2016-03-28
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Been waiting 1 and a half hours for the food and it's still not here.. phoned them and hasn't even been sent so more waiting
Bekah . 2016-03-28
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After initial confusion when order was rejected the delivery was made ahead of schedule and the food was great.
Eleanor . 2016-03-28
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Been waiting 1 and a half hours for the food and it's still not here.. phoned them and hasn't even been sent so more waiting
Bekah . 2016-03-28
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Normally very good food and service but today it was bad, complete waste of money. First they forgot to deliver the rice and by the time it came everything else was cold. Then I poured my "barbecue sauce" over my meal to find it was sweet and sour, I HATE sweet and sour. There was no pork meat in the chow mein, just big chunks of white pork fat. The ribs in bbq sauce had no sauce, the ribs were bone dry. But the worst thing, rang to complain to be told "I will give you free prawn crackers next time you order" that's not good enough, especially when I'm a loyal customer. It's a shame because normally I give them full marks on everything.
Lisa . 2016-03-18
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Really lovely food very impressed. Food arrived exactly at the time it stated
Angela . 2016-03-12
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2 hairs in my food. Curry was like paste. Really dry. Very disappointing.
Ben . 2016-03-12
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Waited over 1 1/2 hours. Food was cold and tasteless. Very disappointing. Won't be ordering from here again
Claire . 2016-03-07
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30 minutes late even after the delivery time was changed
Kirstine . 2016-03-07
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I enjoy the food from the place but the delivery time is getting to be a joke ranging between 45 minutes to an hour longer than estimated delivery times.
David . 2016-03-07
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Food was cold. No surprise. 2 hours late. Very watery. Staff lied 3 times and said food was on its way. Won't be using them again. Sh*t food sh*t service
Alex . 2016-03-06
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Ordered food at 08:30 still say waiting for it and it is not 21:50
Pat . 2016-02-28
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Nice food but took over an hour for delivery!
Gary . 2016-02-27
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First time I've had from this takeaway but will be going back.
Darren . 2016-02-24
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Disgusting delivery service the drivers language was disgraceful. Called me a silly cow all because he was Chinese and didn't understand my directions on the phone.
Lyndsey . 2016-02-17
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Food was brilliant, and lots of it. Very tasty and will return here again...
Shaun . 2016-02-08
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Asked for no prawns but got them and delivery was 1 hour 10 minutes
Dawn . 2016-01-29
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Food was over half hour later than expected and I'm still waiting on a side order that never arrived even after I called them. Food itself was actually quite nice, shame about paying for something that I never got!
Helen . 2016-01-25
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the special thai green curry was like a very watery vegetable soup could only eat a couple of mouthfull fulls of it
Paul . 2016-01-20
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My order was over an hour late past the delivery time. Once I received my order it was cold and half the order was missing after contacting the restaurant I was told "there was nothing they could do" and "they were to busy". Really arrogant. Will not be ordering again from this restaurant.
Lee . 2015-12-31
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Excellent. Arrived quicker than scheduled and was hot.
Nick . 2015-12-30
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Food is lovely but arrived way to early. We were putting are sons to bed when it arrived so had to eat it cold 😭
Amy . 2015-12-28
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love this dish rely nice and enjoy it loads will order all the time
Jordan . 2015-12-12
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The salt and pepper chips where soggy and had no salt. The fried rice was disgusting, the meat was fatty, and again soggy. By the look of it it was supposed to be crispy but as it was soaking in the sauce it was just a mess. Deliver took an hour (less that 2 miles) had to guide the delivery driver (house is on a main road). Will be going through my card company for a refund!
Charles . 2015-12-08
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Duck so dry. Burnt. Spare rubs tough. Little taste but not palletable. Spring rolls poor - should be light with veg but heavy with meat ... Not a good combination. If I had been in restaurant I would certainly have sent meal back. Disappointed
Stuart . 2015-12-07
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Food was late and cold, below average quality. Messed up the order and send the wrong stuff. Try harder Little Hong Kong...
James . 2015-12-06
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Food was excellent, delivery was 75 mins.
Luke . 2015-12-03
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Great food, fast delivery what more could you want
Michael . 2015-12-02
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Lovely food, well presented and delicious - very impressed - took them a little while to find us - but well worth the wait. I will be happy to order again.
Nicky . 2015-11-28
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15 minutes early, piping hot and beautiful as always.
Carrie . 2015-11-27
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Delivery took an hour and half, food finally arrived, not really hot, the creamy garlic chicken had no cream and was very very heavy on the garlic. Crispy fried shredded beef was poor, couldn't taste any beef at all. Satay sauce didn't taste anything like what it should. Duck in plum sauce was really fatty. Never ever again, poor food, poor service. Wish I just cooked myself!
Jessica . 2015-11-21
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Best beef n cashew nut iv had will order that again noodles in partners chow mein tasted far to salty and becareful just eat charged extra for fried rice which is ment to be included in set meal
Vicky . 2015-11-20
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Food wasn't that nice chips were soggy.
Courteney-Leigh . 2015-11-13
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Great will be using this take away again and food is so yummy
Amy . 2015-11-06
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Took nearly two hours to arrive, food was cold. Delivery driver forced open a gate and broke the bolt, wouldn't mind if the food had been worth it!
Linda . 2015-11-01
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Delivery time was spot on, food was hot. Perfect as always.
Darren . 2015-10-29
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Excellent food well cooked as always best Chinese in whitehaven
Wendy . 2015-10-28
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Delivery was quicker than expected. Food was hot and very good. Would definitely recommend.
Nick . 2015-10-22
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The order arrived at expected time, And to the address I specified in the notes to restaurant, the food was all freshly cooked and still very hot when we got it would definitely use again
Michael . 2015-10-07
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What arrived was nice. Some was missing rang them to ask about getting it sent initially told no but would do free next time! NOT good enough. it was only when we said they could collect all and refund they said would send missing bits, took a further 45mins to arrive! so original was cold!
Amy . 2015-09-16
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Order was late food was cold.but order was wrong asked for chicken got prawn First time I have tried this Think it will be the last very ba
Mark . 2015-09-13
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After ordering from this place more than once and the order coming at least 30 mins - 1 hour late I would never order from here again! When I rang to ask where my food was all I got was 'it's on way' then waited another 30 mins! Which equaled in cold food! WOULD NOT RECOMMEND ORDERING FROM HERE!!!!!!
Kurt . 2015-09-01
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The food was OK but not perfect order was half incomplete with no chicken skewers in the starter, 2nd time order has had something missing
Ryan . 2015-08-23
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I didn't receive any prawn crackers. This was because the order it's self only came to £8.50 and the delivery charge made it £11.00. But the offer was Free prawn crackers if you spend over £10. I'm very mad at this situation and think it should be improved in the future.
Emily . 2015-08-23
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Came very quick and tasted great thank you
Steph . 2015-08-22
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not from this order on the 17/08 but from Saturday 22/08/2015. Ordered food via Just Eat and got confirmation delivery would be 50 minutes. After an hour and a half tried calling little Hong Kong, engaged, got in touch with Just Eat. Nearly two hours after our order was processed Just Eat contacted us to say the restaurent didn't have our order has the printer had ran out of paper. Had problems before with Little Hong Kong and deliveries taking ages and when they arrive orders have been wrong, but like to give people a second chance and foolishly used them again. This will be the last time. Ordered pizza from Milanos, it was delivered in 35 minutes, piping hot, correct order and beautiful. Not even an apology from Little Hong Kong.
Michael . 2015-08-17
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with such a big order we thought we might have to wait a while that was not the case all came pipping hot a big thanku
Susan . 2015-08-15
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Asked for no veg in curry was loaded with onions n peas
Paul . 2015-08-09
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Food is always good, well priced and we always enjoy it but it is very often late, sometimes quite a lot later than it states.
Rebecca . 2015-08-02
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food was awful. took ages to come and was expensive
Jonathan . 2015-07-30
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Great food, arrived on time, would definitely order again.
Sam . 2015-07-28
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Wonderful food, just a shame it took over an hour to deliver.
Michael . 2015-07-25
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Absolutely gorgeous, cheaper & faster delivery than Jasmine Palace and tastes better too
ANITA . 2015-07-25
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Food is always lovely, never had a bad meal from here. We would definitely recommend to others
Jacquie . 2015-07-23
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the food was horrid all went in the bin
Kevin . 2015-07-14
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10 Opinions
Great takeaway, food always spot on and lovely staff. Always get the special curry and it's fantastic, always ready when you want it.
182 Opinions
Went in the store last night with my friend as we was hungry and our order was completely wrong and he tried to over charge us and adding extra on the bill got charged twice for a kebab & large Pepsi, pizza was not as ordered and asked for a garlic bread with cheese and peperoni but instead got a peproni pizza couldn't change as it was nearly closing time, will for sure not going back and the customer service was awful when my friend realised he got charged extra was like £7 difference just for a salad when questioned was extremely rude... so customer service sucked pizza was underwhelming all today I can't say I'm feeling particularly well.
74 Opinions
When visiting Whitehaven we have always had at least 2 meals here, we were so looking forward to another great meal, however when we turned up we were informed it’s now just a take-away, beyond gutted! From the amount of take-away leaving the premises it’s obviously still great food, you just can’t eat it inside. Left very disappointed 😩
74 Opinions
had the most aweful takeaway from this place - sweet / sour balls , rock solid and burnt ! Fried rice , unbelieveable burnt ! ... went back for refund - the verbal abuse from who i take to be the owner ... terrible . also , why are these places Cash only ? seems massive tax fiddle to me ? Avoid , aweful food , terrible people.