LEON Skelton Lake Services in Leeds

Nice meal, tastes much better than your high street branch

Terribly slow and poor service. Waited 20 minutes and still walked away with no food. Ended up with a refund after a fight with staff over it who simply couldn't be bothered.

As always here, you order, wait. Wait. Wait some more. Watch others who arrive after you, get their food and then wait some more. Then you approach the desk, ask what the delay is, they then take your order all over again & get it ready. Not the first time it's happened either.

Ordered 3 boneless banquets & 2 hot wings, when the food arrived the hot wings were missing and all the other food was cold. I'm fairly local so I drove up to Skelton lake KFC and explained the situation. They said they were happy to give me what's missing but the cold food is not their issue. I responded it's not my issue either, £35 is a lot of money for cold food. Eventually the manager came I explained the situation and he said we'll do your order again great... got home with my order for things still to be missing. As I waited I was surprised how rude the staff were to waiting customers, basically throwing their food bags at them no service with a smile. I won't use this KFC again

Nice plants and table set up. Lots of different choices of foods from popular places like M and S, Mcdonalds, Starbucks. Lovely clean toilets.

Good selection of food places in these Services...

The Chinese food was excellent 😋 box with noodles and 3 toppings: Chinese curry, Teriyaki beef and caramelised chicken

One terrible member of staff, with zero customer service and a bit of an attitude. Wouldn't go back here if they have food away for free

Took nearly 20 minutes to wait for a happy meal. Food was cold when I got it. Was tossed on.the counter by the server without saying anything to me. Worst McDonald's I've been to

One of the best service stations we have visited.

Very very slow service. Customer and delivery drivers all waiting for over 25/30 minutes for smaller orders. Understandable if it was busy. However there was only 2 delivery drivers and 1 customer waiting. Whole building was rather quiet

Very busy but I expected that. The staff are fast and efficient while maintaining friendliness, also polite. A small wait for food but they whizz through the orders pretty fast Food was spot on, hot, fresh and tasted good, not overly cooked or greasy which is just what you need when travelling, portions were good and not to big a price difference from a large cal KFC. I would definitely use again when passing.

Lovely clean and airy services. Not too busy either.

Absolutely terrible service the tills close at 6.30pm apparently and only food can be ordered on machines with no cash payment available

Closed Pay for parking hgv driver and they shut early !! Pissed right off

Very good place to break up my journey

Staff were friendly, and the service was good considering how busy it was it the time.

It's a service station where everything is marked up. But it does what it should

The viewing platform offers something a lot of other service stations don't

Very nice clean well laid out service area, with places to walk dog's £75 penalties for wrongful parking in Blue badge areas. Plenty of different food outlets to suit any taste.

A good service station to stop at still looks new and is relatively clean.

Clean and modern, all of the standard food outlets

Lots of different eateries, KFC zpizz Express ,& Greggs too. Some eateries you can dine in.

Stopped to take a break going and coming back from holiday lots of different places inside to get something to eat and drink

Another favourite service station. Relatively new service station. KFC was very tasty had spicy chicken burger with fries, always a favourite of mine. Friendly staff.

Great service station, as far as service stations go. Decent selection of food outlets to suit all palates.

This is one of our favourite service stations. Now complete with a McDonald's, not many of those around! We love the play park out the back and has a really nice feel. Also has other children's toys. Real one for families

A beautiful truck stop with all the facilities

Very nice, clean, except male toilets were bit dodgy (was on weekend though) organised and there is a multi-faith prayer room

Lovely new service station. Well laid out and lots of choices. Good place to stop.

Excellent cappuccino then food shop in m and s. I needed a break from the gridlock on M1

very rude staff and you have to be careful if you have everything you ordered in the package

Great place for stop off and toilets plenty of shops and food buys and coffee brilliant

Ok so it’s a services so not exactly glamorous but we love this little place. Lots of seating, clean loos and pretty relaxed. Good food choices. ‘Chopstix’ Chinese is really recommended - much better than the usual fast food and a full meal in itself

Bit of a wait, tght food wouldn't be ready in time for my bus leaving..my ice cream was left on the bench ages while waiting for the rest of my order...so melted by time it came..

1st time called here lovely service station if there is such a thing ! Worth a calling in

Brilliant service station. The standard of what all service stations should look too.

Reasonable truck parking but only 2 showers for more than 50 truck parking spaces. Very expensive park

It took ages to get our food as they had ran out of chicken. Although they were not to blame..... 2nd Saturday of the month there is a massive car meeting in the overflow car park with 100s of cars attending. All the food was perfect. Thank You

Had a really good experience, Freya was really helpful and recommended me the zinger burger meal!! Safe to say the food and the service was amazing . Thank you

Fantastic service and food was hot

I had a really good experience today and great customer service by Freya, she gave me good recommendations for my elderly grandmother and she was very polite and welcoming. Good to see good customer service at fast food places

Stopped here today on way back from hols,plenty of free parking and some good shops and eateries though missing one or two of the well known brands,food fine and drinks fine,plenty of seating and quite spacious,mens toilets poor quite a few cubicles out of order and fluids on floor also one or two were fully blocked.

I have just experienced the worst customer service imaginable by your assistant Freya. The gates were closed and we just asked when they were opening, she rolled her eyes at us and opened the gates, The order screens were all out of order so had to order at the counter with her, Very unfriendly, to the point of being very rude, obviously didn’t want to be at work today, no smile and literally threw our order at us with a … there you are. Absolutely horrendous, worst service ever!!!!!

Well earned break after 2hr drive, usual tasty KFC meal, access to bridge across motorway was closed so no access to Burger King.

A regular stop off for my journey across the North. Always clean and easy parking.

Pretty good motorway service area.

Service n quality excellent in n out in no time

As service stations go this one is pretty swanky!!

Our favourite services and improving every visit. Always spotless and a good range of eateries

2nd visit around midday. Lunch snack courtesy Leon. Quick service, tastey salad, good value ( for motorway break) Surrounded by meadow grasses ( and roofed with same) and so butterflies in evidence. Good children's play area. Petrol on sale very reasonably priced too.

Called in at around 9:30 pm (Election night) several places closed (early!) Server at Greggs very cheerful and obligingly. Cheap and cheerful cafine hit, limited selection warm offerings.

Ordered a boneless banquet and only got chips, gravy and 3 chicken strips. Other meal came with a Pepsi which had almost no syrup and was mostly soda water. Worst KFC I’ve ever been to. I was the only customer at the time. No excuse.

A short break on the journey home from Helmsley

Good options for food unfortunately though the only coffee shop was Starbucks which I detest.

Great resting spot, no motorway noise, nice surroundings and plenty of space inside and outside to spend your break. The place is clean and looks well maintained and also friendly and approachable staff.

Lady serving clearly couldn't be bothered doing anything, couldn't speak hardly at all. Spent more time kicking rubbish around the floor than working.

Only called in for a cold drink whilst out walking.. There is quite a selection of places to eat and drink, and can be accessed via the Woodlesford locks pathways or via road.. There is also Toilet facilities and plenty of outdoor seating, as well as a children's play area.

Isa is a rude member of staff. I went to the till to place and order because I wanted to pay by cash. Before I could get a word Isa was only too eager to tell me to order at the machines. When I informed him I want to pay by cash, he couldn't have looked more disatisfied about it if he tried. Sorry to inconveience you Isa but its your job. Cash is still in circulation the last time I checked and not everyone wants to pay by card. Anyway, he made me wait some time before he took my order and payment because he was too busy looking at order receipts. Customer service is terribly poor.

Clean, busy and efficient staff, impressed.

One of the best service area's that we have visited. Very clean and tranquil with plenty of choice for food and refreshments.

Nice atmosphere rsbp garden at the back with lake and birds No road noise to say it's next to a motorway good for children well recommended

Poor when you can't cook chicken right. So i followed the link and your customer service is as poor as the food I was served. Wasted my time not quite sure why you'd do that.

Your typical motorway services. But has loads of parking both car and hgv . Very clean inside and out , with modern toilet facilities and great kids playground out back

I recommend this place for a moment of rest during your journey. You can eat delicious food and relax with your family. Disabled people will not have any problems with parking their cars.

The worst chicken burger I have ever eaten!!! Tiny strip of chicken 😡

This is my favourite motorway sevice. Mostly because of the building in eco style. Also Leon offers relatively best fast food. It is good. There are playgrounds for kids, if you go to the outside area near the toilets. And picnic tables. I wish more people used this nice area, because otherwise you see teens on bikes making trouble there.

Very busy but the food was hot at to the KFC standard. Unfortunately the drinks were not. The machines need calibration.

Good choice of food outlets. Nice and clean and new compared to other Services Stations.

This in general is one of my favourite services, always clean and tidy with lots of seating. It's different to others as has a lake and playpark and a great variety of sit in and take out food. KFC there is good and quick.

A clean and well organised service station.

Stopped here on my way towards Scarborough. Decent place and well maintained

Always having a stop here when travelling from the North-East to South and vice versa. Easy access from both M1 the north and the south.

Spotlessly clean. Staff were very helpful

I don't know if the KFC employees share the wings. But if it's a chicken wing, I'm an astronaut!

Untrain and very slow staff waiting for delivery more than 30 minutes

Crowded and parking car is hectic

Really pleasant services and staff with the advantage of an area to the rear for dog walking and children play area.

I like this services nocecand open plenty of sesting, and a wide variety of food outlets.

I have visited the Mosque 🕌 and it's so Nice

KFC Leeds Skelton Lake Services: Finger Lickin' Good on the M1? The KFC at Skelton Lake Services is a convenient stop for travelers on the M1 looking for a familiar fast-food fix. Here's a breakdown to help you decide if it's worth a pitstop: Pros: Convenience: Easy to find just off the motorway and offers ample parking. Standard KFC Fare: The menu offers all your classic KFC favorites, from fried chicken buckets to Twister wraps and sides. Opening Hours: Open daily from 11:00 to 22:00, catering to travelers with late-night cravings. Cons: Fast-Food Experience: Being a motorway service station location, it can get busy, especially during peak hours. Expect a typical fast-food experience. Limited Seating: Seating might be limited, especially during peak hours. No Unique Features: This KFC doesn't seem to offer any unique features or promotions compared to other KFC locations. Overall: The KFC at Skelton Lake Services is a decent option for a quick and familiar meal while traveling on the M1. However, if you're looking for a more relaxed dining experience or unique menu offerings, you might want to consider exploring other options nearby. Additional Tips: Check online reviews before you go to get a sense of current wait times and customer experiences. If you're tight on time, consider using the drive-thru for faster service. Explore the rest of the Skelton Lake Services for other dining options or convenience stores. I hope this review helps you decide whether to try KFC Leeds Skelton on your next M1 journey!

Had to wait 15 mins for the chicken. Yep, you read that right!

Great place for a relax and some food after a long drive..new modern facilities...clean and pleasant staff.

Only stopped for a coffee. Nice and clean. Better than all the older motorway service stations.

Glad to say I won't be back in this dismal service area

Great stop on along journey good walks around the area and a good play area for the children

A terrible experience. With a visit time of 2130 the offerings for food were McDonald’s and KFC. There were none of the usual WH Smiths or M&S or similar shops. A brief walk to the petrol station followed where it was “window service only”. When I asked the shop assistant if there was a reason for that he simply replied “yes there is a reason” and just gave me a semi smug and semi gormless look. Perhaps he was tired of refusing entry to prospective shoppers and was only following orders. An utterly pointless visit to this service station.

Skelton Lakes is a really pleasant place to stop when taking long trips.

Stopped for quick break plenty of food outlets toilets spotless there was viewing floor to see lake top floor small seating area next floor down couldn't use viewing deck with extra seating as it had been vandalised you needed staff to open it

I stopped by the services yesterday and decided on a kfc, the service was definitely 5 star, I believe the man’s name was Mo, I had the trilogy box it was lovely

Visited about 7pm, shame only food outlets open, no shops.

They have started using their 'Signature Fries', but please be aware they have too much pepper in the mix. If you only want salted fries, you have to ask for them. I'm guessing that the later in the day you visit, you'll run the risk of the chicken being too dry. I can honestly say it's was the worse KFC I have ever had. It's only for a treat while travelling.

Was a little disappointed with the 2 original pieces I received in my mighty bucket for one. Definitely chose the smallest pieces they had to hand so not the best in terms of food. Staff were lovely though and plenty of seating since it shares a large common area.

Completely ignored by the staff for 15 minutes, when I finally got one of them he said they are too busy to take any orders

Friendly staff but couldn't get the order right at all, took 4-5 attempts to get it right on the till and then the person making the food up got the order wrong.

I ordered a halloumi wrap. It took 3x the amount of time to make than they said it would (despite the fact I was the only one in the shop). At one point the guy on the till had to go out to try to find the cook. My wrap was so stale it fell apart and the haloumi was so completely burned and curled up.

Food was very hot and just as expected thank you

Good place to to stop ,plenty of variety of food outlets .Toilets good and clean . 👍👍👍👍👍

The two people Mo and Ashha serving were rude and arrogant, Also, in addition, they muddled our order up,and then when it was brought to their attention, they simply pulled a face at each other and didn't offer an apology. When I received my wrap, Mo just chucked it on the side and turned his back to me Manners cost absolutely nothing. I believe in my humble opinion these two should either not work in a customer service environment or be trained. I would like to ask..... can they even speak English as this might offer an explanation on the lack of communication because they were not speaking one word to ant of the customers.

Fully enjoyed our second visit to Leon Service's so many facilities Toilets were clean to a high standard The Starbucks staff were on point A big well done, even though they were very busy