Domino's Pizza - Leeds - Central in Leeds

Terrible service, rude staff on the phone and the pizzas didn’t arrive on time. When they did eventually get there they were mediocre at best, tasteless and very little toppings compared to normal Domino’s.

Ordered the wrong pizza and called and they sorted it out for me

They threatened to lock me in because someone next to me i didn’t know didnt pay for a drink and shouting to make everyone pay and said people like us never pay then forcefully dragged one of the kids out the shop

Js asking if they did ice creams and she declined it on me not happy 👎

Was at this store on weekend I have to say one of the worst services I have ever experienced from dominos even the manager was very rude Indian man can these dominos places employe English people seems like all the staff are coming over from India and can't speak English...

Had better pizza at Sainsbury’s counter at 1/3 of the price.. pretty bland, pretty greasy and it doesn’t really match up to the photos (the adverts have a lot more toppings than in real life) quality wasn’t poor but wasn’t great either. I would save your money as the advertising is a gimmick to make you think you’re buying a good quality product 5/10

Delicious pizza was offered on time. Thanks

Rude rude rude rude staff. Says was open, but guy ran and I mean ran to us literally 11pm and said no no no no we are closed. Need to learn these guys some hospitality. It's not difficult, simply be polite. Be courteous. Rude staff costs businesses money. Avoid this location there is tons of places to choose from. Especially if your gonna be spoken to like that. Domin........NO.....leeds!!!!!

The staff were very rude, and I recommend avoiding this place in the future. I truly regret not checking the reviews before visiting. While waiting at the counter to place my order, an Indian employee made me wait unnecessarily. Subsequently, another Indian customer who arrived a minute after me was immediately served before me, despite standing right beside me. This incident left me extremely upset, and I left right away, deciding never to return.

Awful stingy management Absolutely contrast to the Manchester branch Already rated this hole a 1 star but I've come back to write eve more about how awful they are. I was having issues with my order and the guy kept interrupting me to SPEAK OVER ME and a minute later just hung up on me Absolutely disgrace of a franchise , unfortunately the only one that delivers to me

Spent £26 didn’t receive the order and haven’t been offered a refund. I stood outside as soon as it was out for delivery but got no update and suddenly it said delivered but I hadn’t received it. When I called about a refund they said they would call me back. They called me back the next morning at 2:30am when I was asleep and didn’t see the call until the morning. Still haven’t been able to get my refund or even offered store credit.

Decent food but very uptight. Like having a sign out for a promotion to then tell you it's not valid anymore

It’s close to my apartment, good pizza as always lack of options unfortunately.

Loved the cozy vibe & friendly crew at Domino's Leeds Central! First time dining in, definitely coming back. ✨

I had take aways. Hope they have bags for take aways

Painfully slow service, seemed more bothered about joking around in the back. Pizzas were decent though.

Tasty, great service with delivery to our hotel. Called ahead of time to let us know exactly when they’d turn up. There was an error on the app which caused money to be taken twice, but advised would automatically refund and will sort.

Didn’t actually get the delivery, then said it was out for delivery, then said it’s been delivered and promised a refund

‏The restaurant is good, but I had a very bad situation with them. When I went to get my order from Deliveroo, I found that my order had already been taken by another person that I did not know!! And when I contacted them, they said that it was taken by another person and he said your name!! But the delivery service is bad, as they shout your name to know if this is your order or not, and the other person has to say yes just, and so my order was taken and I paid the money for it and did not eat it!! I had children who were starving at home when my order has been taken by another person, so I hope that the order data will be verified before it is handed over to any random person on the street without verifying anything.

Was brilliant, after an event and everybody poured into the place they were very quick, organised and very well ran

I ordered on the app and went to the door as soon as it said “out for delivery” after waiting what felt like forever I called as the app changed to “delivered” I was told a refund had already been issued (I won’t actually get the money for a week though) Malvern refused to send my order because the refund (which I never asked for) had already been issued and told me to order online again. As if I would trust you to deliver it again. It’s already 9pm I also live in a building with a 24/7 manned reception and they didn’t see anything I got no apology, no customer service or care. There was no way to see where my pizza was till I actually called them. This would literally never happen in Australia. They would give you the refund and still offer to redeliver the pizza but here even the manager is just rude and unprofessional Disgusting

Don't even bother, listen to the reviews, wait over an hour to get a call saying they've cancelled my order and have to wait a week for a refund, absolute waste of time and money, absolute joke

Good service but not that clean

Went here while waiting for my next coach and got a large pizza for £10. Dominos is great with their deals and has many on all the time. The pizza was made quickly and was filling.

so bad I wait for 5 min to onley order and when he came he say that you have to order online !!

Was surprised by domino’s in town … I ordered late at night around 1am but unfortunately for me I fell asleep by the time the order arrived even though it was delivered within 30-40 mins hahah the next morning I rang up and explained and received a full refund which impressed me no take away would refund you after attempting to deliver and you not answering your door

Absolutely the best pizza and service!

Nice taste but less seating area

Placed in an ideal spot near the First Direct Arena and the Ibis Styles Hotel, perfect for Take Out delivery as there are spaces inside to each, but I personally find it too cramped, and it's around the corner from the Service desk and Collection point, but with a Nice big window that fills the seating area, giving you the ability to see the pizza being made, but might make some people nervous about having people watch you while you eat. The Collection area is also very small, which means only around 4-6 people can fit in the area at a time before it fills up and you have to wait outside.

They charged me more than the UE says the publication and I don't know why this is.

Food turned up 1hour 30mins. When I called 3 times they said traffic Then they said its because the person delivering to someone else first. The delivery driver said he got lost at the roundabout. The address York road... theses no roundabout on York Road town to gipton

Amazing staff, fresh pizza and right on time. Always my go-to place

Nice but they don't take cash anymore

Wasn't as hot as hoped but still nice. Nice to have tables inside too.

Great and freshly made front of you

Pizza hat super geschmeckt, die Chicken Nuggets sind nicht brauchbar. Schuster bleib bei deinen Leisten!

Food was good made quickly and piping hot

Avoid at all costs. Food ordered via app constantly marked as delivered when it hasn't even arrived, resulting in having to chase it up only to be passed off with excuse after excuse. App deleted. Would be zero star rating if had the option.

Ordered for collection. Pizzas had just come out when we arrived so were piping hot. Friendly staff and orders all correct. We used the buy one get one free offer on the app so was also well priced.

The rip me off. On the tracker I just go information pizza delivered. they didn’t want to even speak with me on the phone. I am going to report this situation.

Food was cold and an hour late when we rang got told 2 different reasons as to why first being they were busy and then our address was further out for them so that's why took longer. Said if we order again we could get a free large pizza and when speaking to them to do this was extremely rude and said they wouldn't stick to their word.

Came to the Dominos after a concert to order pizzas instore but the person working abruptly said we don't take orders. I asked why and didn't give me an answer other than to order from the app. Confused, as the store doesn't close until 3am but it was 11:15pm? I had to order via the app to get it delivered to our hotel NEXT DOOR which cost me more money. Absolutely mental.

Every time I ordered a pizza they put much tomato sauce on made me feel sick so thanks but no thanks

The right thing in the right place, good quality and reliable.

Absolute disgrace of a service Took over an 1hr for the food to arrive only to watch the driver pick my pizza off the back seat and not out of a bag and no surprise it was rock hard. The ice cream he picked out from rear passenger side footwell and was half melted had to send both back.

Delivery came quick and the driver was friendly.

Pizza apparently delivered...called the store and answered straight away. I said ive had notification my pizza has been delivered. He placed me on hold then gung up...it took me 8 times to call back, 2 times the lines been hung up then the last time he said issue with app so its on the way, it has been 2hours so far. DOMINOS HAVE STOLE MY MONEY AND WONT FIX IT

Ordered through the app no fuss with that. When the order came driver passed over the food without the drink that was included within the deal that was purchased. Driver apologised and said that he would be back in 10-15 minutes with the drink that was a lie. Rang the branch and told them that I hadn’t received the drink by this point the food started getting cold. Was told that they would send it out with the next driver.

Its keeps annoying the promotion messages! I blocked 5 numbers because of these texts and keeps coming from new new numbers! When i ringed the store regarding this and they keep moking at me Just the worst thing ever

Awful!! Ordered last night got 2 garlic breads instead of Cookies? Missing items! if you actually want your order don’t bother trying here ive also not been off the toilet since eating from this store I’ll never order again.

Piping Hot Pizza at great prices. Wonderful customer service too.

The prices are an absolute disgrace and very misleading. Medium 2 topping pizza £5.99... Or for me and my partner 2 stuffed crust medium pizzas £25.00 plus! Where's the logic in that??? NEVER AGAIN

Delicious and amazing pizza which I think is best of the best.

Ordered two pizzas and a side of chicken, it took over an hour to arrive and came freezing.

Absolutely terrible service. Accepted the order and took £40 from me. Order was then "delivered" despite no pizza coming within miles of our address. Called to query and was told it would arrive soon. When I questioned why I hadn't had any contact about the pizza and asked where it actually was, I was then told the ovens had broken and my pizza wouldn't arrive. No bother, I was told I'd only have to wait 5 days to be repaid - as if thats acceptable. No money was repaid after a week. Only chasing the Dominos UK customer service got me any kind of info. Disgustingly poor service throughout. Avoid this franchise at all costs.

By one get one free It's complicated

This Dominos should be closed 😩 closed down permanently i rung to complain that I didnt recieve a fresh pizza the manager or the customer service is unbelievable 😐 I've spoken spoken to someone so rude In my life after an hour of ringing and 👋 him putting the phone down he agreed to exchange the pizza as long as I'd only had 1 slice he then sent a new pizza when I opened the box it was a complete mess cheese everywhere 😳 sauce everywhere so I asked the driver to come back and collect it he refused called again and he told me he isn't going to do no more about it have a nice day thankyou😂😅i only had 1 slice of it cause it was'nt really edible and I still got food poisoning 😭😏😅please shut them down do whatever takes even a protest🙆‍♀️🙏

The best pizzas I had in UK defenetly

I wanted a cheese pizza but they hung up because it was a karen

24 hour pizza right under neath your hotel and they brought it to the door, no complaints. Food was gorgeous, probably best dominoes iv had tbf

Driver couldn’t find address, despite information being put on driver’s instructions, which resulted in cold food. 2 out of 3 pizzas undercooked and one with very little cheese when there were supposed be extra. One of the garlic breads missing tomato sauce. Not a good experience!

Issues with the phone line, it either cancels the call or the call fails. The delivery drivers have repeatedly struggled to find the delivery address or forget about us? Leaving our order to arrive a minimum of over an hour after ordering, usually an hour and 20-30mins. Recommend using another dominos location in Leeds. In one phone call to this location to enquire where my order is, after an hour and 20 mins of waiting, I could practically hear how little they staff member cared about this. Not a shed politeness or respect, let alone customer service.

I saw rats inside this shop I don't recommended

Ridiculous always have to wait a while for my order when I ring to them to ask about my order was very rude and cut the call Never order from there really sorry to say that

Great service from the delivery drivers

I’m not quite sure if I should eat a pizza that has the dough kneaded with bare hands from a public place? Like atleast with rising covid cases in the UK and a surge of common cold as well.

It's quite unique, because I found some of the workers served with high spirit and some workers served like their soul was sucked by dementors.

Owner wouldn’t even take our order! So rude. Please don’t order from here. Needs new staff. Suppressed it hasn’t gone out of business yet.

Very busy and very disorganised. Food was decent but very long wait.

Honestly just don't bother. 15 minutes to get on the phone to someone after the food has been down as delivered for 30 minutes. They say it'll be 15 mins - very rude service. Called back after 15 mins, they said the order has only just been dispatched from the store. Previous staff member just straight up lied then? Abysmal. Avoid.

Fast delivery. Best garlic bread from any Domino's before.

Received fantastic delivery service from the driver in a black Audi. Review from Saturday 4 September 2021 (evening)

Domino's is the best ))) that's it .

Unable to deliver to people in flat blocks social distanced, insane this far into the pandemic.

My go-to pizza place in Leeds. Great pizza and delicious cookies.

This branch tries to play smart.. They change the order status to (delivered) while it is not!! >> more than an hour! It has happened many times lately so I felt like I should report that as this is a very bad customer service!

there’s plenty Dominos Stores in Leeds but i prefer to order from this store,it just because of pizza quality & there’s a big guy working inside a shop,he’s making mamma style pizza unbelievable, if you never tried His pizza you have no idea about pizza quality and testing of the pizza,the price it’s a little bit high compare with rubbish pizza place like Milhil kebab shop but the dominoes quality It’s high standard.

Been waiting 2 hours only to be told they can not get in touch with the driver. Sounds to me the order was not even despatched and i was lied to. Massive dissapointment.

30 minutes late, one pizza missing after preordering it way ahead of time too. horrendous customer service both from the driver who hung up on me and told me to ring the store and also from the store who couldn’t be bothered. Avoid this place and go get some pizza from a decent place. Shame on you

My partner accidentally ordered to the wrong address, even though we were late to cop on to this, they were so good to resolve the issue. Offered to prepare another order, knowing they didn't have to because it was our fault. The driver hadn't delivered yet, so this wasn't necessary in the end. 10/10 for the service.

Ok, well the pizzas can be expensive but theres always an offer on so you should never have to pay full price. Domino's pizzas are delicious. The base is lovely and crispy and light. The toppings are plentiful, tasty and fresh. The staff here are super friendly too. Its also extremely hygienic. Highly recommended

Been Ordering From Domino's for Some Time Now but Lately They've Started To The Mickey. Over an Hour Late Delivery and Then Completely Wrong Order. Rung The Store and Hot Asked If I Was Sure?? Same Guy Answered Who Told Me An Hour Before That My Pizzas Were on The Way. Domino's is Not Cheap But This Kind of Careless Service Don't Want To Say Much.

The pizza I was expecting vs the one I actually got. We got burned by Domino's Leeds Kirkgate a few years ago, but decided to give them another chance. Ordered a Ranch BBQ pizza, some Red Hot wings and four cookies. Cookies were fab. Wings came in a watery sauce that was anything but hot. Barely cooked. Disappointing. But the pizza was a disaster. The dough was disgusting. Completely soft and rubbery and undercooked. No colour in the finished product. The stuffed crust we paid 3 quid extra for was almost devoid of the mozzarella that should have been there. It also ate more than two inches into an area of the pizza that should have been covered with sauce and toppings.. Rather a large amount of grease was also noted. Certainly didn't resemble the pics on the website in any shape or form. Having been back to Australia a number of times over the last few years where I've used Domino's quite regularly, I struggle to believe they are one and the same company. The most important part of the pizza is the dough. D'oh! But seriously, for anyone wanting a decent pizza crust and base to go along with the admittedly, quite nice toppings that actually ended up on our pizza, you should look elsewhere. We won't be gracing you with our custom in a UK store ever again..... P.S. I ordered online and collected from the store. It's a 4 minute drive to get home, so the food had the best opportunity to be fresh and delicious. Hopefully the pics will put into perspective how bad this pizza actually was. The only reason it's not one star is because your grossly overpriced cookies were actually pretty good.....

This is not a good place I have had to cancel my pizza delivery order. Due to the fact they won't deliver to my flat. Apparently I have to meet the driver outside my property. I have poor mobility issues due to my multiple sclerosis I will never order from dominos again !!

You know that sometimes you want a pizza and you don't care how authentic it is. Well a pizza shop in Leeds is going to be one of those. All the same, I bought it and ate it all .

Food was cold they gave us the wrong chicken strips and we found fluff on the pizza terrible excuse for a dominoes

Absolutely discussed with this service. Been over an hour and says online that it has been delieved which it hasn't. Called the shop they said be 15 minutes and the guy on phone was so rude I felt sick. Never been spoken to like this before. Never using dominos again!!!!

Id like to give 0 stars. Called up after 30mins of order and could tell that my order hadn't even been started by the tone of her voice on the phone. Thought ok it might be here within the next half hour, of course not. So called up to cancel the order. And the order had stated delivered for the final 20minutes of waiting before i cancelled.

Delivery says it has been delivered when it hasnt, upon calling the store they are of no help whatsoever and clearly have not heard of customer service and instead cancel off your order and make you re-do it. Appears that their drivers are not bothered about doing their job and just complete orders for the sake of it. Disgusting behaviour from a national and international brand that clearly has no quality control.

Great pizza within 35 mins (sunday night). Quick call from the driver when he was 2 mins away. Spot on Nice to see its 5* hygiene rated too

I've ordered from here about 5 times. Every single time the order has been wrong when I've gone to collect it. They're usually nice about it and make a new one but I'm starting to get sick of having to wait around in the shop every time? Needs to gets its ship in order sadly

It's dominoes, name speaks for itself, you can't get better pizzas a bit expensive but you get what you pay for

The pizza was good, and they had great gluten-free options. I personally found it pretty delicious, though I couldn’t give it a higher rating for the price. It is £15 for a one-person pizza, and overall I wouldn’t go again as someone on a budget. Great place for a midnight craving though, since their delivery is open 24 hours. And you get a free second pizza is you pick it up yourself!

Quick service and the food was great.

I came in to collect my order with 3 mins on the clock until it was to be ready. I saw on the screen that my pizza was ready, so I waited ten more mins, five more mins then my order disappeared off of the screen. So I mentioned it to a staff member and turns out my order was sat there getting cold on the shelf for the whole 20 mins that I waited, when all I needed to be was 3 mins. Pizza was nice, but service is terrible. Would worry if you was to get delivery what time it would turn up.

Had a missed call which I called back in the space of 1 minute and had no answer and then the app stated it was delivered. I tried to contact the store time after time but nobody answered any of my calls. Resulted in me having to drive to the store to make a formal complaint.

Pizza came and it was cold 🥶.... I ordered it and on the app said driver had set off clearly the pizza was sat in his car for 20mins offered replacement but didn’t have time to wait around again

Yes you too can pay through the nose for a tiny pizza while pretending to be trendy

Ordered at 5pm on the app asked for it to be here at 6.15pm the app said it was delivered already when it wasn't didnt get it till 630pm then the driver came without no change and walked to get change really slow. Wont order from here again. But pizza is yummy

Awfully long wait and a 12-15 minute delivery time turned in to over half an hour😩 won't be ordering from this branch again. And app says it was delivered 15 mins ago yet still haven't got it 😂