Lalley's Express in Inverclyde

Recently went for some early lunch, I ordered the 3 eggs which I asked for poached - runny with the sourdough bread. I received 2 well done & 1 runny, and bloomer bread. I also asked for a side of mushrooms in some sort of sauce. I was given 4 greasy mushrooms on the side of the plate. Bread was stale, & toasted, & some very unappealing rocket was placed over my eggs. I must say - with all the potential this place seems to have, it does not have the right people in place to utilise it. Expecting to receive what you advertise I think isn’t a far stretch of the imagination, so when I over heard the waitress behind the bar state “it’s the only bread we have” I think someone should’ve shown the leadership to say to the staff - we don’t have x we have y instead, please let the customers know this. But the assumption that it would be okay is not okay. Over all very dissatisfied, hopefully it recovers from where it is at the current moment.

Food is always very nice and it’s very easy to place an order online or by phone.

Went into the shop 16/05/21 and ordered a tray of chicken donner kebab nothing with it and what did we get? A donner kebab with sauce and salad so they don't listen to their customers just give you anything as long as you have paid

Ordered my food and it came within 20 minutes, freshly cooked and roasting hot 😌

Food was absolutely superb highly recommended the chilli cheese fries as I can't stop buying them burgers we're also good too 😋 👌