Lai Ling in Birmingham

Love this place! Foods excellent, staff are great with service and lovely people. Great value for money too. . Would highly recommend a visit

We used this place regularly and as we hadn't been for while we went bought our drinks and the staff took a dislike to us as soon as we walked in we was told we carnt take our own drinks which we accepted and for the lady to not look at and tell us to get out for my partner tio finish his drink while not even looking at us which I fount very unprofessional. She then said to my partner go outside and have a word with me his partner then come bk in. But as the service was poor I refused to go bk in

Very disappointed . All the sauces tasted the same . Food had been badly microwaved to a point the meat was inedible. The server had no people skills . A very poor experience .

Plenty of food which was ok but everything was quite dry even the ones in a sauce. No atmosphere at all. Do not think we will go again.

First visit this evening (11.6.24) for eat in. Had the buffett menu. Food was piping hot and very tasty. Staff were very friendly. Would certainly return 😊

Good buffet, food cooked fresh.

Absolutely love this place, regularly go, we get great service and great food - never have any complaints You have to pay for your food and first drink up front which is fair enough as I’m sure they’ve had people walk out without paying - don’t see why anyone would have a problem with this. We always go home full and definitely get our moneys worth, favourite Chinese to eat out at Starters come on one big plate which we enjoy as we all share and have a bit of everything, small portions are great as reduces the waste as I don’t like wasting food but if we finish it and wanted more we just order more.

This place has been here for years and is still amazing. Food is superb , buffet deal is cooked to order so is always fresh and hot. As a result I very rarely make it to the main courses.

Lovely food good service I would call again

Please please take a photo when you type in your car reg! We have been fined even though we typed it in ! Many others on other review sites say the same .

Food is very bland and expensive won't be going back

Very nice all you can eat buffet. Fresh, hot, and good service. Pay before you eat so don't be surprised when the bill arrives before the food.

Well completely different from previous visits no tablecloths on table looks like tables from garden fate, staff miserable the lady who took orders rushed said was enough for a patty of 5 didn’t need to order 2 off anything. Have to pay for your food before having it I understand why because I wouldn’t pay for most of it sorry to say very disappointed in the whole experience won’t be going again, for the price could of got better from a takeaway chicken slimes

AT time of writing the 3.8 rating seems unfair. We were immediately warned to enter car reg on arrival, the place was warm and the main lady serving very pleasant. Most importantly the starters were generous and very good, the mains also quite happy with. Main concerns with chinese these days is the sauces were largely a bit more unique, they were not overly sugary/gloopy and more effort had gone in to some unique /distinct flavour. Noticed the hygiene rating is now up to 5 which it wasn't previously. I'm not saying all was perfect, some dishes (e.g. veg) were far to too salty, yes some of the sauces I suspect were bottle/ shortcut sauces but as I say 3.8 rating not fair it's more 4.3-4.5 based on this visit... so have given 5 stars to offset that a little... I appreciate the improvements since I last visited some time back.

Honestly, came here with my sister under the pretence that this place was ‘amazing’- upon arriving, we were the only two there and customer service was okay-when we come to a buffet we come to eat!! Trust me, to be told we were limited to a certain number of dishes per round was quite displeasing but oh well it didn’t get busy so I was understanding. I admire the concept of sharing plates with one another I think it creates a stronger atmosphere with whoever you bring and the authenticity of the decor was also quite admirable. The food itself was delicious (in my opinion) I thought the food was very tasty and came out hot and fresh each time. Although some dishes had a questionable aspect to them-they were none the less delicious, I just wish we could’ve ordered more in one go. I will certainly be returning and I hope I am not let down in my second visit as other people have been. Regardless of whether you are a buffet person or not-try this restaurant!!- the concept makes you feel like you’re in a Chinese sitcom enjoying authentic foods. I recommend people go here for the sole purpose of experience. Again ! There should be a more clear sign stating the number of dishes you can order each ‘round’.

Rude owner , you have to pay before you order. Over the telephone they say they don’t have space; if you go up there they can accommodate you.

Called to order a takeaway and the woman on the phone was absolutely obnoxious, shouting at me because I was ordering from an old menu ( online) !! This attitude is hardly going to be good for business, and after reading some of the other reviews I'm very glad that I cancelled the meal, definitely wont be using them again and would recommend that you steer well clear 👎👎

Very very very rude got no responsibility over customers on the phone !!!!!!!!!!!she put menu on the website which is 6 years old as she saying . She need to take it off She need to calm down and speak Normally to customers. Very very very rude 😒

An unusual buffet set-up but it worked well and the food was excellent! Probably the first all you can eat place where the flavours in my mouth were more important than filling my belly!!! Worth every penny and I'll be going again

I forgot why I didn't like this restaurant until I returned for my second visit!! No atmosphere! Keep your coat on as it's so cold in there! Although it's a buffet style restaurant, and you are told to order as much as you want, which is then brought to your own individual table, the staff don't really appreciate you ordering more! They bring out small plates to share which are barely enough for one person so you need to repeat order. At this point the small plates have less food on, and as you order more the quantity and quality of food gets worse! The staff, especially the proprietor make it clear that they don't really want you ordering more! And God forbid you ask for a clean plate!!! They were horrified, but they didn't explain that at the start. You also have to pay up front. The food itself is tasteless and it feels like it's all precooked - the chicken tastes the same in all the dishes- they just add whatever different sauce!

Food was lovely as always.. However some dishes were forgotten and service was slow. One member of staff seemed stressed and erratic, rushing around trying to take orders and serving. Other staff looked uninterested and unfriendly, however it was Xmas so obviously didn't want to be working. Atmosphere wasn't anything special and inside could do with a bit if decorating.

Xmas eve dinner with friends. Requested full payment up front. Refused to separate food and drink tabs. Only allowed 2 hrs at table. Starters arrived at the table 35 minutes into 2 hours. Starters were freshly cooked and pretty decent. Yuk Sunk salad leaves were brought to the table 15 minutes before meat. Main dishes arrived 1.5 hours into 2 hours and were the worst I have ever seen and tasted awful. Really salty and bland. We all left the mains and decided to go home. 4 of the 6 in group were ill for several days with sickness and diarrhoea, missing Xmas day altogether. Never again will we go to this dump.

Myself and my friend came to those restaurant as we wanted a Chinese buffet over a nice meet up. When we arrived, we were led to our table (2 person table), which was fine. However, when a family of 4 were seated next to us about 10 minutes after we got there- then it felt like I was shoved into a corner and the lady next to us was that close, when she flicked her hair back, it hit my table and nearly my food (not her fault of course, but it was not good enough as there were plenty of other tables they could have been sat at). In terms of food, myself and my friend ordered our starters separately & when it arrived, everything was on 1 big plate, meaning when I tried to separate my food from hers, half of mine went on the table as I wasn’t given a big enough plate to accommodate my yuk sung- this might sound picky, but if I’m paying for my food, I want to eat it :( Next of all, we were told that with our main dishes, they will be on separate dishes (yay!). However, because the plates are small, we ate them quick as we only chose 2 each & we’re ready to order our next ones- it took a while for these to be ordered but that’s okay as we understand there were other people too. By the time out dishes came, they were really small for mains so I had lots of rice left over from the one dish & I couldn’t eat the other as it not only looked inedible (see picture) but the texture was like raw chicken! I really politely apologised that I couldn’t eat the food as i physically couldn’t swallow it. I was told that I’d get charged an extra £5 because “it’s a waste” even though id already paid for my buffet meal. As well as this, my friend’s other dish didn’t arrive. We waited ages for it & when we asked the manager where it was, she said we had to eat the dishes we had on our table before the next could come out. This was a bowl of rice and cold curry (cold from waiting for her chips to come out). All of our food was vile it was frozen food that had been cooked there and then gone stale from waiting to come out. When we asked the waitress to help us understand why we wasn’t aloud to get any other food or else we’d be charged (we were really polite about this), the manager came over & pretty much butted in & said that “if we have any complaints don’t gossip and talk to her”. At this point, we were hungry & frustrated because we were being treated like idiots (not by the waitresses but the manager). Even though she was saying this in a polite manner, it was very passive aggressive and confusing because we hadn’t done anything wrong. This might sound silly, but we felt uncomfortable with how their sea life was kept. There were multiple large fish (about 15 fish) in the tiny A3 sized fish tanks; call me picky but there were too many in the tanks compared to the regulations of how should be kept.

We had takeout the food was fantastic best noodles and duck in plum sauce I have ever tried

Had a takeaway from here. I had a veg curry which was lovely till I came towards the end of it and unfortunately found a long hair so I didn't finish it after finding this. I know things like this can happen so will not put me off going there again. Veg curry and chips were lovely. Partner had Beef teriyaki and she absolutely enjoyed it. I didn't think much of the curry samosas though.

Food was amazing, staff were attentive and cleared the table as soon as food was finished with. Service was great and restaurant was really clean.

I recently encountered an unpleasant situation where I paid for parking using RingGo and informed a staff member about my payment. The staff member assured me that it was sufficient and that I didn't need to register my vehicle registration number on their system. Despite making the payment, I was issued a £60 penalty for failing to register my vehicle on their system!

Can’t fault anything food was fantastic as always

Staff are very welcoming and the food is very good and fresh. Thanks to all🙏

We were the only customers sat in. A man came in to dispute a parking fine which was interesting to see, quite loud and went on and on and on with both parties repeating themselves several times going round and round in circles until he eventually left me and my mate in peace. Received burned tofu, no dips or sauces provided-aside from the ‘main ’ dish that sat in some clear wetness. Advised would be £2 or £2.50 for a “plate” of chilli oil. We declined, who wants a plate of oil? We just wanted something wet to moisten the dry food. We were seated next to a nice warm radiator which was promptly turned off 😅 Had strong feeling if we’d have mentioned the burned tofu there would have been an argument- no check back on us during the meal at all only as we were leaving. 🫥

This place is the worst I've been to with regards to quality and value for money at £21.50pp Prawn toast...almost no prawn mix on them so just had what tasted like fryed bread Crispy seaweed.. I've never had chewy seaweed Spring rolls... thin and lacking filling Crispy shredded beef.. hardly no beef and stone cold but on the plus side the sauce was warmish Interior decor reminded me of a nursing home, fold away tables and old dated chairs. The sign out side which says Chinese takeaway looks like a grave stone which sums up how dead this place really is

great food hot fresh and all you can eat

Staff are very welcoming and food is very good. Visited with a friend on the off chance we both enjoyed it. 👍😀

Portions were small for price and food wasn’t to my pallet.. very bland for my liking. Also surprised you have to pay when you order while eating in. Staff was friendly. Wouldn’t recommend personally.

Nice place food good, service was good. Check out the parking though limited time

This place has gone downhill massively.. we used to come here often..we wont be coming again!! Food is tasteless.. & wasn't fresh at all . No wonder they want you to pay, before you eat 🙄 cause they know you wouldnt pay for that low level quality of food. Used to be a good vibe with happy welcoming staff. Extremely disappointed

Never been in a Chinese restaurant in the UK that you have to pay when you do your order. Chicken satay had a type of curry sauce on it. Crispy beef was ok. Banana fritters needed some icing sugar or something.

It was a quite day, but they do a buffet, eat as much as you like, for £18:99, I ordered a takeaway, the staff was lovely and helpful, so I'd like to commend them, well done, but the food wasn't really to my pallet, but it was ok

Massive disappointment; rather like eating mediocre food in a cold canteen. Amazed that we had to pay for our food before eating anything; I guess they've had some bad experiences to warrant this. Very disappointed to only be offered a buffet menu, at £21.99 per head. Four of us ordered 1 starter each and 1 main course. £88 for the food we had was expensive. I now see that the website shows an individual priced menu. Our dishes would have cost £61 in total if we'd been given this menu! I had the chicken chow mein and one of our group had the pork chow mein. We both said the noodles were dry and tasteless so asked for soy sauce which made them much tastier. The temperature in the room was very, very cold. The lady did adjust the air conditioning when we asked her to change it. Years ago this was a classier restaurant with linen table cloths and linen napkins. We knew that it had changed hands so expected changes but nevertheless, hadn't anticipated such a drastic decline.

Absolutely love this place. The only Chinese restaurant you can go to and have a little of everything you like, cooked fresh, without paying a huge amount.

Always excellent food, excellent delivery service and both restaurant and delivery staff are very pleasant and polite

Awful, food wasn't nice. Me and a friend went Saturday night. We didn't have the buffet food, we had the individual menu. I ordered mushroom rice which came exactly like that, rice with big pieces of mushroom in it. My friend had pork chow main it was tasteless. Really would not waste your money here. Go get a takeaway.

Me and hubby have been there twice now .amazing food ribs so meaty everything great 💯 it's a must try to any one that loves Chinese freshly cooked to order you won't be disappointed see you next month laylings keep up the good work ..

Regular visitor for work and pleasure

The fact that you are asked to pay before eating has a lot to say about this establishment!

First time here. It was really quiet when we went in (Wednesday late afternoon). Service was fine. Food was tasty. The place was filling up by the time we were leaving.

Another great night at the Lai-Ling. Food was hot and delicious and came out quickly in sufficient quantities. We ordered three rounds of starters before moving onto main dishes. Staff were friendly and attentive. Always checking if we had enough drinks and did we want more food from the menu. Thank you for a lovely evening.

Great vegetarian options on the menu which is well throughout. The place feels a little smaller but it's nicely decorated, and the staff seem very nice

The atmosphere is what you make it

The place has changed drastically in the 20 yrs we’ve been going ..the staff well the latest manager is always rude , it’s always cold , no longer table cloth with cloth napkins the quality is just not the same , it use to be a very friendly place great atmosphere now it feels like your eating in a canteen , the food is ok .. wish they could be like it use too in the past

Visited numerous times and all ways found it delightful however all though food was good staff seemed extremely distracted tonight . Noodles in chow menu dry and the sizzlers had very little sauce . Disappointing hope it’s a one off

Would definitely recommend, hoping to visit again soon. If you like Chinese then this is definitely for you

The food here as every bit as good as that found in the best Birmingham city centre restaurant. Superb service, too. Thank you Lai Ling 😌

Place was empty other than my husband an I for the whole of the meal. Noodles were so thin and dry ,was like eating twine . Had the 21.00 buffet meal. But didn't take full advantage of what it includes as couldn't wait to get out if their. Food VERY POOR !!! Lady who served us was pleasant ,but not help full when noodles were mentioned. TOTALY UNDERSTAND NOW why you have to pay for meal BEFORE you've eaten . SPEAKS FOR ITS SELF won't be going back. Had lovely meals there over 10 years ago . What happened ?

Very good food.. couple of pints of sunlip!staff bang on and proper plates here

Came here for the first time in 20+ years last night. It has become an at table buffet since my last visit. The food is freshly prepared. It is delicious. It May appear slightly expensive, especially if you do not eat a lot. However the food and service were amazing. Smallish portions of each thing you order which is fine because you just order more if you want more. Will definitely be coming back and will be recommending it to everyone who will listen. In other reviews i read that the atmosphere is slightly lacking. But in all honesty, the atmosphere is what you make it. Amazing overall *****

prices food increased quality of food hasn't..we be seeking alternative takeaway from now on

As previous comment, food was very good but you feel rushed and under pressure. They try and take away your plates whilst you are still eating !

Felt a bit pressured to eat as quick as poss but otherwise 100%

Favourite Chinese. All you can eat. Hot food, serviced quickly. Great choice. The venue itself is a little outdated but the food makes up for that then fold.

Food was cooked fresh and the service was superb. Thank you for a lovely evening.

Despite the few negative comments for here, we decided to go anyway. 4 people went and found the food fresh, hot and tasty and well presented. The service was excellent, and staff was very attentive so we couldn't fault the restaurant. We will definitely return.

Great experience. Food amazing. Order what ever you want off the menu...staff work hard. Had a lovely night.

As usual fabulous food prawns fantastic yuk sung great service good well done

All you can eat for 23 pounds was great.

Lovely food & friendly staff . Drinks are a bit over priced

Me and my partner have just visited Lai Ling buffet for the first time this evening. We were pleasantly surprised by the quality of food, it’s cost £23.50 per person (Saturday price) but the food comes out plated as you order at a good size portion (smaller than normal but this was perfect for a buffet). The food was all hot, fresh and tasty - the quality of the meat was outstanding! The ribs fell off the bone! Some of the sauces were a little too salty, or not flavoursome enough (barbecue ribs and sweet and sour), but overall it was really lovely and not greasy at all. The staff were really friendly, the service was efficient and the food came out in good time. Would definitely recommend the duck pancakes and crispy salt and pepper chicken! The decor inside is quite outdated and the restaurant is small, so not a place for a large party or fine dining experience. We will be back!

Ate in this place a few times over the years and always had no nice food but the last time we went it was downright awful. Greasy, tasteless food, which is Uber expensive especially considering how much you pay. Shame because the food used to be lovely and a great dining experience, plus the place was overly packed with diners, their obviously trying to cram as many people in as possible for maximum profit. With all the other diners barely enough room to swing a cat. I get the feeling this place is relying on past reputation of being good. Won't be going back, hence two stars

Amazing food, but 1 certain staff member was rude.

crazy small portion and ridiculous expensive, and even dreadful disgusting taste, e.g. roast BBQ pork but only just fried with watery vegetable, it's so crazy. Won Ton soup was also awful which was only few tiny dumpling in a small bowl, which was completely different from original one but still cost $4.5. And just a small bowl of rice that cost $5. Moreover, rude service "you should pay before making order" while passing me card machine. Absolutely No Next Time!

Word to the wise: don't pull in to the car park and then change your mind, as you're supposed to pay (parking will be validated if purchasing food). Food wise: rice, boiled or otherwise isn't included when purchasing a curry (not sure about other dishes)... Sooooo, one beef curry £6.90 (very nice, but also a bit too spicy for me, oh and watch out if you don't like carrots) + £ 2.90 for egg fried rice (EXTREMELY salty, does not looked fried and egg bits were tiny and few, picture below, so I'll let you guys be judge - the visuals anyway). Conclusion: thanks anyway ladies (both friendly) but no thanks.

Very tasty food and brilliant service,good selection Cantonese dishes. Will be back next time in Birmingham.

Great service and food. Use them quite often.

Absolutely awful experience! This restaurant used to be a lovely place and had a lovely atmosphere where the waiters and manager could not do enough for you. Not the same at all! Avoid at all costs especially if you have allergies! My 10yr old daughter is celiac and we told them in no uncertain terms she could not have gluten as she would be very ill. They told us they had a lot of gluten free options and talked through the menu saying it could all be done gluten free. Due to their advice my daughter ate the prawn crackers while we decided what to eat. I double checked that the food she was offering was fried separately to which the waitress replied no! So actually nothing was gluten free and my daughter had already eaten some contaminated food! My daughter had the rice noodles as they are gluten free and they assured me these would be fried separately. The food came out and we began eating, thankfully my daughter didn’t tuck into the noodles straight away as the waitress came running out and starting asking if she had ate anything yet because the noodles had been cooked in soya sauce and therefore we’re NOT gluten free! My 10yr old daughter has suffered all day with an extreme stomach ache (I dread to think how ill she’d be if she’d eaten the noodles) because of their lack of knowledge into food safety and allergens. I would hate for this to happen to anyone else who trusts them when they say their food is gluten free and become very ill. The food we did get was either extremely burnt or mushy like a paste, not to mention tasteless. When I told the waitress the food wasn’t very nice she laughed! No apology or acknowledgment at all! First red flag should have been them asking for us to pay upfront! My own fault, should have read the reviews first... needless to say we didn’t eat much but what little my daughter did eat has made her poorly and so it has been reported.

Fabulous food and service but table settings give a canteen-like feel to the restaurant which spoils an otherwise great dining experience.

Had Lai Ling as a takeaway for the first time last night. Now, when we roll the takeaway dice and it lands on Chinese, I must admit that I sigh and order something else or cook myself. I find Chinese takeaways samey. Honestly, how many times have you ordered sweet and sour Cantonese chicken and it could be from any one of a hundred establishments? I'd never had a delivery from Lai Ling before so I thought I would give it a go and, as usual, never order from here again. How wrong I was. The quality of food and portion sizes were outstanding! I ordered the Special Curry for £7.50 and am currently eating it for lunch while I write this - the portion was HUGE! What a delightfully complex curry sauce with just the right amount of heat to not put off those who can't handle the spice. There were 4 different types of meat - prawns, beef, char siu pork and diced chicken breast. Each were perfectly cooked in their own right which is very difficult to achieve when added to a curry sauce. The prawns tender, chicken juicy, pork was flavoursome, and beef had just the right amount of chew. Also ordered a few other dishes, all of which were excellent. Samosas could probably do with a bit more filling but that is me being fussy and in no way deserve to lose a star over. For the first time ever I am excited to have Chinese when the opportunity next arises. Well done that chef!

Greated by a dead pigeon on the lawn. Parking is offset when you eat in, side roads offer alternative parking. Spacious layout, sperated by clear plastic shower curtains hanging from the ceiling as a covid prevention measure. Offers a £21.00 per adult buffet, but no food on display you pick from menu and its cooked to order as many times as you wish. That said curry sauce is that used by takeaways and lacks any flavour, filled out typically with onions and peppers, found a lot of the food to be greasy, such as spring rolls, sesame toast ect chicken is the pure white frozen kind no suggestion it had seen a wok and has that rubber like taste once reheated, portion size was measured well, and the toilets clean, service lacked any form of hospitality and more functional business like, would I go again or recommend you eat here. No

Food was fresh and portions were decent

Food was OK. The place had airly feeling guessing because there was hardly anyone there. Would feel better didn't have to pay upfront like a normal restaurant. One server was great explaining dishes another service wasn't at all.

Fantastic food loved every minute would like to go back again

went for the all you can eat night, poor service, owner didn’t take one of our orders and had to go up to order her meal , then after bringing out our mains we were told there “wasn’t enough room on the table” for one persons meal - when asked where the missing meal was we were told we would have to pay a “food waste charge” if we didn’t eat everything there. when asked about this at the end of our meal (by the way they make you pay before the meal so they can get away with what they like) the owner proceeded to shout at us and say she had served the food that was missing. we said we wouldn’t be back and she said “you will be back!” now the day after 4 out of 5 of our party are unwell food was dry and came out congealed as if it had been sitting in the kitchen for ages. i can understand the pressure of a buffet restaurant but their system could be made very clear with a quick explanation as your order is being taken - and when confronting the owner about this she was unreasonable and ignorant

I came here in the last 3 years a couple of times. It looks like they have a different management. This one isn't so nice. Last time. I went my belly was troubling me, never had that before. I am not sure I trust the way this management does it. I don't recommend them anymore.

Haven't been since new management have taken over, and it's sad to say it's gone quickly down hill. The food is still exceptional and fresh, but it now looks like an 80s Factory canteen inside, it's really unwelcoming. We spent a couple of hours in there and it used to be rammed, probably 3 tables at most that night. Bit sad to see such a great restaurant become so miserable. The new serving staff really tried though, they were very polite.

Went last night with a group of people. 3 of us are unwell today possibly food poisoning. Been going here for years but unfortunately the quality of the food and service is not the same as it used to be. Don't like writing bad reviews but i think it's necessary this time as 3 of had food poisoning. You need to review the food hygiene in the kitchen and the ingredients you are using. Unfortunately we won't be returning again.

We’ve gone to the Lai Ling in about 7 years since the new owners took over it has been very hit and miss with the food quality so we stopped going we decided to give it another try as we hadn’t been for about a year the food quality was a lot better however I feel it’s lost its friendliness all the staff don’t show any personality didn’t seem happy to be there, Except the owner she is always friendly

Food is good but small portions but BEWARE the car park if you don’t see the signs or forget to enter your details You will get a £100 ticket!

My family and I have dined here on several occasions food has always been amazing every time. I have read other reviews about parking issues but the parking is FREE just remember to put your registration number into machine on site on arrival

Great food and service as always

Excellent all you can eat brought to the table Chinese with great service 😋 not the most upmarket but great value with fresh food

enjoyed the food esp the buffet where you can sample the menu atmosphere good but have to pay for meal before we ordered made us feel like criminals

Absolutely awful, come here for a family meal tonight, this place used to be a family favourite of ours. Used to come and enjoy the lovely food, service and decor. Absolutely never again. Poor attitude from the staff, disgusting greasy deep fried food in ridiculously small portions. Had some chicken wings that were over done and only came 2 at a time. All of their seafood was overcooked and flavourless, again in tiny portions for example they served me 2 single king prawns and a single piece of calamari which was like eating a piece of rubber. The only decent thing I ate there tonight was the yuk sung but even then it came in a portion which filled a single piece of lettuce. Don't understand whether it's new management/ownership or what they need to take their fingers out of their deep fried calamari rings and step up. Quick summary, compared to a few years a go it now looks horrible the food is vile and the staff are slow and rude.

This used to be one of the best Chinese restaurants in the west Midlands. Went there tonight for the 'all you can eat' buffet. This used to be amazing from start to finish. Unfortunately the establishment must have changed hands. The decor is appalling, looks just as it did when it was a public toilet, Unfortunately I think there was more food in there when it was a public toilet. Also each table is segregated by a shower curtain! I'm being serious! The portion size was atrocious, for my starter I ordered duck pancakes (1 pancake) yuk sung (1 lettuce) satay chicken skewers (2 tiny fillet less filling than cheese and pineapple cocktail sticks) and salt and chilli chicken wings (2 deep fried tasteless wings) it takes 15 minutes each order and you have a maximum time of 2 hours. I left not only feeling hungry but questioning who would actually be full after paying £21.50 for this horrendous buffet. They also now make you pay before you order. This must be due to them knowing you will not be happy with what you have got for your money. Maybe even having lots of people in the past refusing to pay for it. I genuinely feel that this buffet would not fill an umpa lumpa never mind a 6ft 4 Scandinavian like myself. I think it is actually quite insulting giving these portions to people especially when everything tastes so bland and boring as it did. Also I ordered a glass of coke which was £3! It's cheaper to buy a massive 1.5ltr bottle from the service station at Hopwood. Management looked at us like lunatics when wanting to order more. If I was to give anyone thinking of going there any advice it would be.... get yourself a bigmac meal, it has much more flavour and is a lot more filling. And ofcourse less than a quarter of the price. Also, they have no care for animal rights. They have as many as 20 fish in one small tank that was that dirty and murky that you could not even see them until they swam up to the glass. Absolutely disgusting, poor fish.

Used to come here for family meals and such a lot but went tonight and it was dreadful, my partner had one meal throughout the night, everything else was either cold or the wrong item amongst other problems with no food or wrong food with the rest of our party and on top of all that the customer service was shocking so we won't be returning and doubtful we will be recommending it to other people either. Also had a discussion with the manager at the end of the meal to try and right the wrong but was just told to order more food.

Was happy at all we went to celebrate my daughters birthday didnt get our orders right the girls were bloody moody wont be going back after spending £200 for meal and drinks not happy

Used to love going here for family celebrations however the new management is terrible. The food is OK, not as good as it used to be but good value however the management are rude and will shout in your face if you ask a question. The waitress couldn't apologise enough for the lack of respect and decency shown by the manager all for asking what dish she had just put down as we had ordered 2 similar plates.

Gone down hill since it was taken over by the current staff. The manager was very rude and shouted at one of our party across the restaurant and became very aggressive. We was made to feel very uncomfortable and left as a result. There was a young lady who apologised on her behalf and was absolutely mortified. Will definitely not be returning.

Been coming here with friends for many years, came a few weeks ago with a different group of friends and I must say I was embarrassed I recommend the place. The decor was shocking and no atmosphere. Have to pay for food and first round of drinks up front which does not sit well with me at all. We all drove and parked in the car park and entered our details inside and one friend has received a parking fine today. Will not be returning.

Went early and had great food and service.

Have been here before but I think it's was owned by other management now. Its decor inside now is questionable to say the least but the food that we ordered was good. Considering there's a buffet setup the portions are very small, so you can't share anything with who you're with, you have to order 2 .. that would be my only complaint. You have to pay before you eat and its £20 each, the trade off is that you get everything you want cooked fresh each time. If you're looking to load up I'd go elsewhere.

Great quality freshly cooked Chinese food... All you can eat for a set price. Fully licensed