Kiyoto Sushi Hatch End in Harrow - Phone Number, Reservations, Reviews

Very quick and very nice will be going back again

Repeat customer, i enjoy my dining experience at Kyoto, great sushi

Lovely place with a friendly service.

Fab food xx amazing staff xx. Great service been here 21 xx

Very nice looking restaurant. But went today, 22/08/2024, and had one of the worst experiences. Was greeted by sulking staff and horrible service from start to finish. The food was bang average. The sushi which is what they’re known for was average at best. The mains were the worst. The deep fried chicken bites were gone off and I felt sick after. However, the Katsu curry, prawn tempura and duck gyozas were very nice. When taking payment, he added service charge on the card machine without my knowledge (which is fine) but very sneakily done. If the service was good and the food was better, I would visit again.

Hats off to Sagar the Manager. We had an issue with service and our food and he provided me with an outcome that dealt with the situation, no fuss.

A really enjoyable eating experience. The food was delicious as well as the price. It’s not every day you eat delicious sushi, feel full and leave without feeling like you’re going to be bankrupt. Top restaurant highly recommended.

If you were to ask me if I liked kiyoto, I’d say yes, I love it. But if you were to ask me on a deeper level I’d say that it’s the first thing I think about when I wake up in the morning. It’s all I want as a midnight snack too. I think about it all day every day, that’s how good it is. I will never stop going here.

Good value, tasty and great ambiance.

It was my first time dining in at the hatch end branch, I had an amazing experience with the service that was provided and the food that was served was amazing. A big shoutout to the amazing waitress Tia that helped me with the menu as I was not familiar with the menu but she helped explain it and gave me and my family such an enjoyable experience. Also the manager Sagar made us comfortable and treated us very nice. Me and my family will definitely be coming again!!!

I had an amazing dining experience at this sushi restaurant , thanks to the exceptional service from the manager, Sagar. From the moment we arrived, Sagar made us feel welcome and valued. His knowledge of the menu and his personalized recommendations were spot-on, enhancing our meal in every way. Sagar’s attention to detail and genuine care for his guests made the evening truly memorable. If you’re looking for top-notch sushi and outstanding service, Sagar is the person to seek out. He truly elevates the entire dining experience.

Amazing place & amazing sushi with great customer service

Love the sushi here! Been multiple times and it's now a regular treat ... Fresh, decent size, delicious combinations, in my opinion, the best I've had in London!

This is a delicious sushi joint!

It was my daughter's birthday and she decided the night beforehand to change her mind and wanted to go to Kiyoto. Understandably the restaurant was fully booked however Luke and James from the Hatch End branch went above and beyond to fit the 6 of us in and make sure my daughter wasn't disappointed. It's one of our favourite restaurants and the food and service never disappoint. Thank you!

Service was friendly and food arrived quickly with the highlight being the tofu steak which was delicately battered, had a rich, creamy interior and was complemented well with a sweet, sticky teriyaki sauce. However the crispy rice was a textural challenge with the deep fried rice being chewy and sticking to one’s teeth. Similarly, whilst the vegetable crunch rolls were tasty, they were akin to those found at the Sushi Daily counters of supermarkets. Overall, a pleasing addition to Hatch End high street and a refreshing change from all the Indian and Italian restaurants.

Excellent sushi - have ordered several times from Deliveroo but this is my first time to eat in the restaurant. Kids ate everything which is biggest compliment I can give!

Good service. Food came out quickly and was good.

Great quality sushi and a good selection

Great great atmosphere, right place for right food and service..

Excellent food and service. James was absolutely amazing - very attentive.

TLDR: Excellent in every way! Great service with James and team. Food is simply exquisite, very reasonably priced and generously portioned. But the real highlight was just how delicious each and every dish was. And the veggie options are out-of-this-world not-to-be-missed marvels! Will be going back again, and again, and again ...

Exquisite sushi establishment with full marks for hospitality and food quality. Kiyoto Hatch End packs up quickly, so make plans to book in advance and prepare yourself for a memorable sushi experience. Thank you team Kiyoto for accommodating my family of three on short notice, we thoroughly enjoyed visiting and will be back again soon!

Amazing service from Jamie who served us and the food came nice and quickly

Have been multiple times now and at each visit, the food has been made to the highest quality! Great place to eat wonderful handmade sushi at an affordable price

Great menu, great service, loads of pictures for their food which is always a plus but when I tired to order through the Deliveroo app it was having issues so rang the restaurant and they were happy to take my order for pick up only but was worth the effort the place looked great and the price was pretty decent for sushi the only problem I had was I wish they had separated the veggie items from the fish!! Still will definitely be going again!

We called very last minute for a Friday eve booking, happily decided to take the bar seating as restaurant was fully booked. Staff were quick and efficient - one lady checked went out of her way to see if she could squeeze us on to a table. We have to say that James - was amazing.. friendly, kind and quick to respond to our order. Also - food was fresh and prepared perfectly. Hatch End high street has a winner - keep it up Kyoto hatch end team.

What a hidden gem of a Japanese style sushi bar in the heart of hatch end high street!!! Visiting on a Saturday night, i wasn’t how busy it would be so we booked ahead and on arrival there were probably only 4 tables free, surprisingly busy but still not a loud place. Not being a big sushi aficionado Alina, our waitress, was great in helping us pock what to get and honest too. We ordered a good selection of dishes from the menu (9 in total) as there was so much we wanted to try. I have to say my favourites were the black cod rolls, super spider rolls and chicken karaage bites. We also really liked the wakame and cucumber salad and Japanese pickles as they served as perfect palette cleansers between rolls. Personally i found the prawn tempura futomaki a little bland but Alina was happy to get us all the sauces in the house to jazz that up too. The place is laid out in a simple, clean style. They have a sushi bar so you’re able to sit there and watch your food being made with the friendly chefs and also see the fresh fish on display too. Nice touch i felt which brings a nice flare to the meal especially if you go there on your own. Table seating is intimate, but not too cramped, so we had a little banter with the couple sitting next to us during our visit. I liked the music being played, you can hear it but it’s not loud so we chatted the night away and never felt rushed to finish. If there was one thing id change its only that they should stay open later as they close doors at 9.30 and people were still walking in just before to grab dinner. Highly recommended and ill be going back again

Food is good, but honestly no service at all. We ordered quickly, but waited 1hr 15mins for the food to arrive on the table, even two other groups of customers after us had food served. With two young kids dinning out, we always ask the restaurants to serve us as soon as whatever is ready, to prevent them upset from hunger. When we waited for too long, we tried to check on our order. The sushi chef told us he only received the order just now, that we had to ask the waitress who went missing for 15mins. We expressed our disappointment later and no one care to respond it. The waitress came back and told us they were waiting for all sushi rolls to be ready to put into a big plate, which took time.😂🤷🏼‍♀️(which We already asked not to) Additionally, for one inside out roll, we chose fish roe and instead they made it with sesame. We might order a takeaway instead in the future.

Delicious and fresh sushi. Busy place but very fast service. We were missing sushi in hatch end and here come the Kiyoto. Many thanks for all the chef and server for fabulous meal and service. Definitely coming back.

Really nice. Super service from James. Will definitely go back. Yummy

This is the second time I’ve come to this restaurant, nearly a year apart from the last time and the sushi is still amazing! Lots of choices including tempura items, gyozas, large plates like chicken katsu and more! Staff are attentive and very quick with our order! Restaurant is super clean and spacious and generally a great atmosphere!

Best sushi restaurant around. We’re sushi snobs and have travelled far and wide in search of the best and it doesn’t get much better than this. James and his team are great and really look after you.

This has got to be the best Sushi restaurant we have in Pinner/Hatchend. The food is amazing and at the best price in the area. The staff are fantastic. On our last visit James, Sagar and Wing made us feel like we had the whole place to ourselves. The first time my son and I went was for lunch just after it opened. My son is a sushi snob and his comment was "this is the best sushi I have ever had, the salmon is so fresh" Can't wait to go again

James and Wing were superstars! Amazing food and amazing service everytime, love it here.

Very good quality sushi, even more so when you consider how affordable the prices are. Recommended!

Really tasty food, have ordered a few times via Deliveroo and it always comes hot! Had one honest mistake the last time I ordered where an item was missing and when I rang up the restaurant the manager James went above and beyond to get this sorted out for me - amazing customer service! I have recently ordered again since this and James remembered the situation and really looked after us! Would 100% recommend ordering food from here!

Food always spot on. Staff very friendly Had a massive problem with a Deliveroo order over a month ago

Amazing food ,Amazing staff ,Amazing Service. Thank you.

Really good place for sushi lovers....

Lovely food, friendly staff. Will be returning!

Their salmon poke bowl is the best! Their food is always consistently delicious, fresh and good value. 10/10 recommend.

Superb sushi restaurant.. literally couldmt fault it.. food is lush and so fresh .. defo visit ..

Had a really nice dinner here. Manager was very kind, and staff really attentive. Food as delicious as usual. Will be back again soon

Third branch just opened on high street in hatch end! Really very cozy atmosphere, fresh food and reasonably priced. We had lunch and ordered just about everything vegetarian on the menu! The salad was very refreshing - my fav and the asparagus, tofu. Ean rolls were tasty!

James and Agnes really looked after me. Good katsu curry. Unbelievable sashimi.

First time eating her and can definitely say I will be back! James and the team were great and made sure we had everything we needed. Food was so fresh highly recommend the salmon crunch roll🫶

Great food and attentive service. Mr. Sagar took care of us very well. Highly recommended!!

Thank you James!! Our experience at Kiyoto Hatch End is always brilliant! The food is super delicious! James took great care of us and ensured the food was of the highest standard!

Great experience as always! We were first brought to the Hampstead branch by some friends but were so happy when we found out there was a Hatch End branch! We come multiple times a month and it’s on point! James and Sagar gave a great service as always!

Was felt very rushed to order the food, had to keep asking for water. A bit confused on the discount scheme at your restaurant, I have been to your restaurant a number of times and today we came thinking we would get 10% like every other 3rd visit, today was different as we didn’t get our discount? The manager came saying they are changing the way they are doing things even though he said he would give us the discount but he still charged us full price? His arms were crossed and decided to look outside the window instead of looking at me… The waiter also said that they thought we ordered too much food, which is very strange so why wouldn’t you say anything to us while we were ordering… Apart from the confusion at the end food was good but not sure if I’ll be returning for a while.

The food was excellent, especially the sushi that was all prepared fresh when we ordered and was truly delicious. The tempura 🍤 was also very good, light and crispy. The staff were very helpful and patient, explaining the menu when we asked. It was my birthday and I could not have asked for a better celebration. Thank you.

Amazing sushi at an amazing price. Really friendly service from James and the team and a lovely atmosphere. Left full and happy. We loved it!

I had a take away and the portions were really big and hot, they also provided some sauce sachets and the food was fresh tasting. Overall really nice and a fair price.

Had a lovely sushi meal here after a recommendation from a friend and was slightly surprised how good it was! Super tasty, fresh and well presented. There is a bit of hustle and bustle to the place (more like a food court rather than a cozy place) but our host James took great care of us and means they still retain the personal touch.

This place is a gem! Welcoming and friendly service. Freshly made and delicious sushi. Big bowls of delicious ramen and udon. Honestly, we had a great time and will come back for sure. Thank you from happy customers.

Amazing food at a great price and amazing service. Nice restaurant inside too. Food is really tasty, good portion size and not too expensive really. Also our waiter was a man called Wing who was so friendly and did everything he could to help/chat etc. He made it a really great experience beyond the food, especially as this was a trip for Mother's Day. Definitely worth going to.

Excellent food at a reasonable price. James our waiter was great with the kids.

We are so lucky to have what we have in Kiyoto here in Pinner / Hatchend. It’s central London quality with suburban pricing. So so good. Highly recommended. Get the Sashimi platter - surprisingly fresh and exceptional - we ordered several other rolls and they are all pretty awesome. If only they’d make an online booking option, but that’s lazy me talking.

Excellent food, great service and a good place to have lunch.

The restaurant has a nice ambience to it, especially at night, looked nice and cosy in a stylish way. Food was alright nothing to write home about, the wasabi for the sushi’s looked and tasted stale.

A fab gem in the middle of Hatch End! The manager was kind enough to book a table for me and my sister even though they were technically closed and having their break- thank you for that! We were seated at the bar bit which was absolutely fine as there were only two of us. Our server Alina was really friendly, super knowledgeable and really attentive. She was able to recommend some dishes and the amount seeing as sushi isn’t something we have often. When the food and drinks arrived everything was absolutely tasty and fresh. I’m a sushi convert and will definitely back to Kiyoto to experience even more sushi!

We have been to Kiyoto a few times with family and friends, always an enjoyable experience. Nice food, friendly service and a relaxed vibe. Favourite dishes - dragon roll, agedashi tofu, yellowtail in ponzu sauce, tuna crunch roll with a dry, cold sake. James took really good care of us last weekend, thank you for another enjoyable evening.

The food was very good, although I wasn't wowed by of the dishes we ordered. The restaurant was fairly quiet as it was a Monday evening. The food came out quickly. The service was not very attentive. Would return.

The food was absolutely yummy the best sushi around locally. A massive thank you to James for making the experience even better. We will defo visit again and soon.

I love sushi 🍱 very nice food. Thank you .

Great customer services. Great welcoming, great Food service fresh food service

One of the best sushi restaurant I have ever visited. Simply incredible food with beautiful atmosphere, wonderful service and very well managed restaurant.I highly recommend this place.

Amazing sushi and peacefull place love it

Sushi looked lovely but swamped in the mayo and sauce, that's all we could taste, a little over powering

Service and food at Kiyoto Hatch End is par excellence! From the moment James welcomed us through to taking our orders, chefs speedily preparing the assortment of dishes that we ordered to desserts, everything was was spot on. Last night was our first time at Kiyoto but certainly won't be the last.

Great service by James and fantastic food. Best ramen I've had in a long while, cheers!!!!!

Excellent Sushi, great atmosphere with attentive service from James and his team. Highly recommended!

5 out of 5 stars! We had a super lovely lunch! The staff was warm, friendly and professional. We have quite a lot of allergies requirements and they accommodated and adapted some of the dishes. It would be great to see more gluten and egg free options when you develop your menu.

The Sushil bar is welcome addition to Hatch End. Well made enjoyable sushi - can't wait to try more...

Excellent sushi at reasonable prices! Great service from friendly staff in a bustling atmosphere.

Good was fantastic, best sushi I’ve had. Service was quick. Great place

The food is delicious, just what we needed locally. Fresh and great portions.

Amazing meals as well stuff highly recommended it's an added value on county

Lovely food and great service from James and Wing. Can’t wait to to come back.

Excellent sushi , maki and other appetizers. We loved the Crunchy Chicken roll. Mains could be better.

Really good service and good food. Good value too.

Amazing food and the staff were extremely helpful and friendly

friendly staff, comfy seating, clean welcoming atmosphere. Food was great tasting and grea value for money! We had the Ramen and Katsu curry which were great.

great tasting fresh salmon, and amazing friendly service from the staff

Amazing service and food is very good. I love to go there every Sunday to eat sushi 🍣

Myself & my daughters love it here, great food, nice staff, good service.

Best black cod in town! Love love it and will be back. Great food and beautiful atmosphere

Amazing meal and even more amazing staff. They really made the whole experience one of the most pleasurable I've had. Thank you guys, we will 100% come back and we will always prefer sitting at the bar area! 😂

We turned up without a reservation on a Wednesday evening, and it was packed! Luckily, they managed to squeeze us in. This was my second visit, and I ordered the vegetarian platter, edamame beans, and hot sake. Everything was delicious and the waitress was very friendly and helpful. Will definitely be returning, but I'll make sure I reserve a table next time!

Great food and a special thanks to James for his incredible service!

Delicious food and excellent presentation with friendly staff especially the smiley waitress who taught me how to pronounce chicken karraage correctly 🤣😶

Went to this new restaurant with a friend last week for lunch. Not knowing much about Japanese food we found the menu a bit over whelming. We have to say a big thank you to our waiter James who took us through the menu explaining the dishes and suggesting different options. We both had the teriyaki chicken with rice which was delicious, seaweed salad, edamame beans and to finish little pods of different flavoured ice creams. The whole experience was delightful and we will certainly be returning.

High quality sushi and great flavours! Waitress was spot on with recommendations. 10/10

Julia was so amazing with serving us and making my sisters and mums birthday so special for us. Was honestly the most amazing experience. She is the reason i will be coming back to kiyoto.

Brilliant service from the waitress to the manager , the food was delicious and as they knew it was my birthday gave me free churros will definitely return :)

We've been to the other branches and were keen to try the new one. Food was fabulous, all the staff were super friendly including the manager who chatted to us to check all was good and we love the fact we could get dessert and coffee which you haven't been able to in the other branches. We will be back soon!

Went to Kiyoto Harch End tonight with family and the food was superb as always - absolutely delicious. This was coupled with excellent service, especially James who was really hospitable and helpful. Thank you James!

Served by the lovely James. Great service and food. Thank you 🙏

Excellent selection of sushi and other Japanese goodies. Friendly staff and a nice place, recommended!